Flow Designer Scripting ADF
Flow Designer Scripting ADF
This project, titled "Flow Designer Scripting in ServiceNow: “Empowering Business Analysts: Business
Analysis and Workflow Automation in ServiceNow” presents the dynamic intersection between business
analysis and workflow automflow designer scripting features and how business analysts can utilize them
to create custom workfloation in the ServiceNow platform. Today, business processes are becoming
increasingly digital. Companies are thus always looking for novel ways to boost efficiencies and flexibility
in operations. The paper presents an in-depth look at the ws that match certain organizational dynamics.
Problem statement
The project starts with an extensive introduction to ServiceNow’s Flow Designer and its scripting
capabilities. The project illustrates through a number of hands-on exercises and real-world examples how
business analysts can connect business requirements and implementation. When business analysts
have the power of scripting, they automate complicated procedures and cut down the number of
mistakes.
Introduction
Flow scripting-
Flow Designer Scripting typically refers to the ability to add custom scripts or
code within a workflow or automation platform known as "Flow Designer."
Flow Designer is often associated with low-code or no-code development
platforms that allow users to create and manage workflows and automation
without extensive programming knowledge. Flow designer homepage typically
comprises links to Flows, Subflows, Actions, and Connections.
Introduction cont.
Subflow- Subflows are reusable components within your workflow that
encapsulate a series of actions and logic. They allow you to break down complex
workflows into smaller, manageable units for better organization and
maintainability.
Subflows can be thought of as mini-workflows. They have their inputs and
outputs, which can be defined, and they can be used within the main
workflow as building blocks.
You can create, edit, and maintain subflows separately, which makes it easier
to make changes to a specific part of a workflow without affecting the entire
workflow.
Introduction cont.
Actions- Actions are individual steps or tasks within a workflow. These actions
represent specific operations that need to be performed as part of the workflow,
such as sending an email, updating a record, making an API call, performing
calculations, or any other function that the platform supports.
Actions are often configured using a visual interface, where you define
parameters and settings to customize their behavior. You can think of actions
as the basic building blocks of your workflow.
Modules
1. Build a flow
2. Trigger a flow with a script
3. Add a script to the flow
Objective
1. Build a Flow
2.3 Execute the UI Action that calls a Subflow and creates an Incident Task with values
3.3 Create an Incident that tests the custom action and flow.