Operation Plan Grp2 1

OPERATION PLAN
V. Operation Plan
A. Business Process
B. Suppliers and Partnerships
C. Technology Requirements
D. Milestones and Timelines
What is Operation Plan?
• It is the section of your business plan that gives an overview of your
workflow, supply chains, and similar aspects of your business.
• Any key details of how your business physically produces goods or
services will be included in this section.
• The operations plan section should include general operational details
that help investors understand the physical details of your vision.
• This includes outlining your production process, operations workflow,
and supply chain management.
• It is an essential part of any business it outlines the procedure and
resources that need to produce
A. Business Process
• Described as a sequence of tasks or activities carried out by a team to
meet a company's goal. These tasks can be performed by people or
machines in an organized way to achieve a specific target. The smooth
running of these processes plays a big role in the success and
expansion of a business. It has also been defined in simple terms as a
set of activities and tasks that, once completed, will accomplish an
organizational goal.
Types of Business Process
• Operational processes - known as core business processes, are those
that provide direct value to the customers and the organization itself.
Some examples are include the manufacturing of products, the order-
to-cash process, and the delivery of products to customers.
• Support processes - These processes enable and support the core
processes to be performed seamlessly. Human resources, finance
management, administration, and operations fall under supporting
processes as they help expand a business.
• Management processes - responsible for planning, monitoring,
managing, and controlling the core and supporting processes from start
to end.
B. Suppliers and Partnerships
What is SUPPLIERS?
A supplier is an individual or
organization that provides goods
or services to another individual or
organization. In a business-to-
business (B2B) context, a supplier
is typically an organization that
produces or manufactures goods
or materials that are then sold to
other businesses for use in their
own products or services.
IMPORTANCE OF SUPPLIERS IN BUSINESS OPERATIONS
• Suppliers provide essential goods or services that contribute to the

quality of the final product or service offered by the business.
• Suppliers help businesses manage costs by offering competitive prices
for raw materials or services, thereby improving profit margins.
• Dependable suppliers ensure that deliveries are made on time,
helping businesses maintain smooth operations and meet customer
demands.
• Collaborating with reliable suppliers can lead to long-term
relationships and strategic alliances, fostering innovation, and
enabling businesses to adapt to changing market conditions.
What is PARTNERSHIPS?
A partnership business allows you to start a business with someone
else without certain formalities required for starting other businesses.
On the other hand, because it has fewer legal formalities, the public
may have less faith in the business, resulting in the business’s downfall.
TYPES OF PARTNERSHIPS
General Partnership - all of the business partners are general partners,
meaning they are involved with operating the business and share
liability for the business.
Limited Partnership - One or more general partners operates and is
liable for the business while other limited partner(s) may function as
advisors or simply as silent investors and are not liable.
Limited Liability Partnership - All partners are shielded from the
actions of the company or other partners, as in many medical clinics
and law firms where the individual liability of the partners is seen as
too great to be shared by all partners.
ADVANTAGES OF PARTNERSHIPS
• easy access to capital
• fewer legal obligations
• easy formation
• shared responsibility
DISADVANTAGES OF PARTNERSHIPS
• liabilities
• potential for disagreement
• no independent legal status
• profit sharing
• taxation
C. Technology Requirements
refer to the specific technological components
and tools necessary for the successful of the
business. about what technology you'll need
to make your business work. Do you need
computers, software, special machines, or
maybe just a good internet connection?
Considers future needs, budgets, and includes
support and maintenance plans. It ensures the
business has the necessary technology to
function efficiently and effectively.
Examples of Technology Requirements for
Business
Point of Sale (POS) ONLINE SYSTEMS
Customer Relationship
Management (CRM)
D. Milestones and Timelines
Milestones - are indicators in a project that signify a change, it shows
key events and map forward movement. These are significant
achievements or checkpoints that indicate progress toward specific
objectives.
Timelines - is a chronological order of events. In most cases, it is a line
with dates, events, or essential actions that give the team a view of
their work briefly, keeps everyone aligned at each stage. A roadmap
that details the milestones, activities, and tasks necessary to launch and
manage a business endeavor.
WHAT IS KPI?
Key Performance Indicator (KPI) - is a quantifiable measure of performance, which you

have decided is important. They are commonly used in business as a way of tracking
progress towards goals. A measure of performance, you have decided is important.
Imagine you're playing a video game, and you want to know how well you're doing. You
might look at things like how many points you've scored, how many levels you've
completed, or how fast you're moving through the game. These are like your "Key
Performance Indicators" or KPIs. In business, KPIs are kind of like those game scores, but
for companies. They're specific numbers or measurements that show how well the
business is doing in different areas. For example, if you're running a lemonade stand,
some KPIs might be:
How many cups of lemonade you sell each day
How much money you make from selling lemonade
How many customers come to your stand
How To Write the Operations Plan?
STEP 1: Identify your goals and
objectives
Your operations plan should support
and align with your business's goals
and objectives, which may include
things like growing sales, improving
efficiency, entering new markets, or
introducing new products or
services, before you can create an
operations plan.
Step 2: Analyze you current operations
knowing your current procedures,
resources and capacity can help you
design and efficient operations strategy.
You should also examine each phase of
your production and delivery process to
discover what is working well and what
could be improved, this will assist you in
locating potential areas for
improvement and efficiency.
Step 3: Identify potential bottlenecks or
constraints
look for potential bottlenecks or
restrictions as you assess your present
operations, these are areas in your
process where you have a limited
amount of capacity or resources which
might cause your operations to lag. These
bottlenecks can be located and fixed to
increase productivity and decrease
waste.
Step 4: Determine your resources and
capacity
Once you have a thorough
understanding of your current
operations you need to ascertain, what
capacities and resources are currently
available this includes things like
personnel materials and equipment.
You should also take into account any
potential future needs such as new
personnel or additional equipment.
Step 5: Develop your process flow
Now is the time to begin assembling
your operations strategy, begin by
drawing a process flow diagram. That
depicts the stages required in
manufacturing and delivering your goods
or services. By doing so you'll be able to
see how your business functions and see
any potential inefficiencies or
bottlenecks
Step 6: Identifies key performance
indicators
You must identify key performance
indicators which are precise
measurable objectives that may be
used to gauge the success of your
operations plan. For an operations
strategy some examples of Key
Performance Indicator (KPI) might be
things like production capacity delivery
speed and customer satisfaction.
Step 7: Create an action plan
It's time to build an action plan after
your process flow and key
performance indicators are in place,
this must have specific actions and
due dates for carrying out your
operations plan. Make sure you
include all necessary parties in this
process including team members,
suppliers and clients.
Step 8: Monitor and review your
operation plan
Your operations plan should be
evaluated and updated on a regular
basis to make sure it is still fulfilling
your company's needs. You can use
future KPIs to monitor your progress
and find any areas that need
improvement.
Operation Plan: Think of the operation plan like a treasure map for your business. It shows you
how everything in your business works, step by step.It is like a recipe for running your business
smoothly, from making your product to selling it and cleaning up afterward.
A. Business Process: This is like explaining how your lemonade stand or cookie stand works. You'd
describe step-by-step what you do to make and sell your products. For example, you might talk
about how you make the lemonade, set up the stand, greet customers, and handle the money.
B. Suppliers and Partnerships: Just like when you and your friend work together to sell lemonade
and cookies, businesses also need help from others sometimes. In this part, you'd talk about
where you get your ingredients or materials from (suppliers) and if you're working with any
other companies (partnerships) to help your business succeed.
C. Technology Requirements: This is like talking about what tools or gadgets you need to run your
lemonade and cookie stand. Maybe you need a blender to make the lemonade or a cash
register to keep track of sales. For a bigger business, it might be things like computers,
software, or special machines.
D. Milestones and Timelines: Think of this like setting goals and making a schedule. It's like
planning when you want to reach certain points in your business and what you need to do to
get there. For example, you might set a goal to sell 100 cups of lemonade by the end of the
month, and you'd make a plan for how to do it step by step.
THANK YOU!
MEMBERS:
LIZA MAE PISIAO
AUBREY PERALTA
JOEGIEVEE C. CRISOLOGO
GHIAN SHEAN MALAZARTE

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OPERATION PLAN

• Suppliers provide essential goods or services that contribute to the

Point of Sale (POS) ONLINE SYSTEMS

Key Performance Indicator (KPI) - is a quantifiable measure of performance, which you

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