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    OCC Lesson 5

    Uploaded by

    janaldousolvigavirina
    Communication Breakdown

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    © All Rights Reserved
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    OCC Lesson 5

    Uploaded by

    janaldousolvigavirina
    5 views33 pages
    Communication Breakdown

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    © © All Rights Reserved

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    Communication Breakdown

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    5 views33 pages

    OCC Lesson 5

    Uploaded by

    janaldousolvigavirina
    Communication Breakdown

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    You are on page 1of 33

    Strategies

    to Avoid
    Communicatio
    n Breakdown
    Oral Lesson
    Communication 5
    Objectives:
    • Understand the different
    strategies to avoid
    communication
    breakdown (EN11/12OC-
    Ia-6);
    • Identify the 7Cs of
    communication;
    • Practice the strategies
    to avoid communication
    Strategies
    to Avoid
    Communicatio
    n Breakdown
    Oral Lesson
    Communication 5
    Keep focused

    Put in mind the


    purpose of
    communication.
    Speak intelligibly

    Use the appropriate


    speaking volume, pitch rate,
    proper enunciation, stress,
    and acceptable
    pronunciation.
    We speak
    to be
    understood
    .
    Listen with your
    ears and eyes

    Pay attention to
    verbal and non-
    verbal message.
    Be specific

    Use simple and


    concise words.
    Be particular and
    direct to the point
    Do not jump to
    conclusions
    Before you give your
    comments and
    judgment, be sure that
    you have listened
    attentively to the
    speaker
    Minimize
    Distractions
    Lessening the cause
    for confusion means
    giving more room to
    focus and
    concentrate.
    Strategies
    to Avoid
    Communicatio
    n Breakdown
    Oral Lesson
    Communication 5
    GROUP ACTIVITY

    You are to prepare a short


    role play (3-5-minute long)
    applying the strategies to
    avoid communication
    breakdown.
    GROUP ACTIVITY

    Lines should be in English.


    One or two members may
    explain the scenario and
    the strategies used.
    GROUP ACTIVITY

    Criteria:
    • Use of Strategies-5 points
    • Communication-5 points
    • Creativity-5 points
    • Over-all-5 points
    7Cs of
    Communication
    Communication Completeness
    Correctness
    Conciseness
    7Cs of

    Consideration
    Concreteness
    Courtesy
    Clearness
    Completeness
    Correctness The message should
    Conciseness be direct or straight
    Consideration to the point and
    Concreteness should be expressed
    Courtesy in the least possible
    Clearness number of words.
    Completeness
    Correctness The speaker can
    Conciseness show respect to
    Consideration his/her receivers
    through
    Concreteness
    understanding their
    Courtesy culture, values, and
    Clearness beliefs.
    Completeness
    Correctness It conveys all
    Conciseness important details so
    Consideration listener or audience
    Concreteness will be able to grasp
    Courtesy the intended
    Clearness message.
    Completeness
    Correctness
    Conciseness It implies the use of
    Consideration simple and specific
    Concreteness words to express
    Courtesy ideas
    Clearness
    Completeness
    Correctness Avoiding mistakes in
    Conciseness grammar helps to
    Consideration boost the credibility
    Concreteness and effectiveness of
    Courtesy the message.
    Clearness
    Completeness
    Correctness
    Conciseness Communication is
    Consideration backed up by facts,
    figures, and real-life
    Concreteness
    examples or
    Courtesy situations
    Clearness
    Completeness
    Correctness
    Conciseness The speaker should
    Consideration give high regard and
    Concreteness courtesy to
    Courtesy audience’s
    Clearness background
    information
    WHICH C IS LACKING IN THIS
    SENTENCE?

    You are fired!


    We no longer
    need you!
    WHICH C IS LACKING IN THIS
    SENTENCE?

    Put sugar one


    tablespoon two
    cups of flour and
    half cup water.
    WHICH C IS LACKING IN THIS
    SENTENCE?

    There will be no
    classes.
    WHICH C IS LACKING IN THIS
    SENTENCE?
    She can make
    friends with
    anybody that
    she has just
    WHICH C IS LACKING IN THIS
    SENTENCE?

    To my Muslim
    friends, come
    join us in eating
    lechon.
    PAIRING
    ACTIVITY
    Identify the Cs of
    communication that the
    following sentences lack.
    Rewrite the sentences to
    address the Cs.
    1. If you have nothing good to say, just shut up!
    2. There will be a students’ orientation.
    3. Pay your telephone bills as soon as possible else we
    will be forced to close your line.
    4. Men are better than women.
    5. If you have free time, I hope that you will grant my
    request to call me when another position is vacant.
    6. Most Filipinos are poor.
    7. Follow this instruction in taking the medicine: every
    night before food once daily to be taken.

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