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TECHNICAL
COMMUNICATION
BY – PARAM BHARATBHAI PATEL
DAIRY TECHNOLOGY DEPARTMENT ROLL NO. : 12202200601005 • When one becomes TECHNICAL a part of any organization, COMMUNICATION one needs to communicate, and communicate effectively. • Here comes the “Technical Communication”. The better our communication skills, the greater are our chances of quick progress. • People who are successful in their careers generally have excellent communication skills, which is one of the very reasons for their success. • Most of this is technical communication, so let us find out more about what role technical DIFFERENCE BETWEEN GENERAL AND TECHNICAL COMMUNICATION
General communication Technical communication
• Contains a general • Contains a technical message. message. • Mostly formal • Informal in style and • Follows a set pattern approach. • Always for a specific audience. • No set pattern of communication. • Frequently involves jargon, graphics, etc. • Not always for a specific audience. • Does not involve the use OBJECTIVES AND CHARACTERISTICS OF TECHNICAL COMMUNICATION • Technical communication takes place when professionals discuss a topic with a specific purpose with a well-defined audience. Technical communication usually has the following objectives: • To provide organized information that aids in quick decision-making • To invite corporate joint ventures • To disseminate knowledge in oral or written form PROCESS OF COMMUNICATION • For sharing information, two parties are required the sender and the receiver without whom communication, which is an interactive process, cannot take place. • At any given time, one is active and the other is passive. However, this is not sufficient; there should also be cooperation and understanding between them. • Through what they have to communicate, the sender and receiver mutually influence each other. • It is termed effective only when the receiver receives the message intended by the sender in the same perspective. Otherwise it becomes miscommunication COMMUNICATION CYCLE • Consider the communication process shown in COMMUNICATION CYCLE Figure .The communication cycle involves various elements, as discussed in the following paragraphs. • The first step is formulation, wherein the sender forms the content of the message to be sent. This formulation depends on the level of experience, intelligence, knowledge, and purpose of the sender. • The content, once formed, is called the message. The sender encodes the message using a basic tool. This tool is nothing but the language used—words, actions, signs, objects, or a combination of these. • Once encoded using proper language, the message is ready to be delivered. This delivery happens through channels or media of communication. It can be face-to- face, on paper, or through electronic or digital media COMMUNICATION CYCLE • The receiver receives the message, decodes it, and acts on it. If the message received is the same as the message sent, there will be an appropriate response; if not, there will still be a response, but probably an inappropriate or unexpected one, as there has been a breakdown or interference in the communication. • The transmission of the receiver’s response to the sender is called feedback. Feedback is essential, as it measures the effectiveness of communication. When a message is sent, the communication cycle is complete only when there is a response from the recipient of the message. • Otherwise, the message needs to be re-sent. When a response is received, the message has been successfully delivered to the other party. COMMUNICATION CYCLE • to know whether the communication has been successful or not, there must be some feedback, which is nothing but an observation of the recipient’s response. • The communication is fully effective only when there is a desired response from the receiver. • Effective communication takes place in a well-defined set-up. This is called the communication environment. • A classroom is the communication environment when a teacher delivers lectures to students. If such a communication is attempted without a proper environment, it will not have the desired effect. EFFECTIVE COMMUNICATION
• A well-defined communication environment
• Cooperation between the sender and the receiver • Selection of an appropriate channel • Correct encoding and decoding of the message • Feedback THANK YOU REFERENCE : TECHNICAL COMMUNICATION PRINCIPLES AND PRACTICE THIRD EDITION (BY MEENAKSHI RAMAN )