6 - Improving Listening Skills

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IMPROVING LISTENING

SKILLS
What is Listening ?
Listening is a continuing
process that includes not
only perception but also When the listener perceives
interpretation, the speakers sounds, he
assimilation, association, must remember them long
and reaction. enough to interpret their
meaning, bring his own
and associated meaning then
Listening therefore, is a respond to them.
full-attention, continuing
process.
Volition
Components
of Listening Focused attention

Perception

Capacity to Interpret Messages


and Meanings of others

Remembering

Response

Human being
Requisites for Good Listening

1 2 3 4 5 6 7
The listener must The listener must The listeners The listener must The listener must The listener must The listener must
INTERPRET put himself in the must know the CONCENTRATE be OPEN- be COURTEOUS be able to play
symbols used by place of the purpose for while listening. MINDED. while listening. THE ROLE OF A
the speaker. speaker. listening SPEAKER.
Factors the affect
Listening
The Physical and Mental State

Prejudices

Environment
LISTENING AS A MEMBER OF
LIVE AUDIENCE

Listening is one of the two dimensions of communication. For


most, speaking has been regarded as the most important. Great
speakers are often given awards and honors but what about
those who possess an immense ability to listen?
Think about the last time you were in a big
auditorium or attending a lecture. What
challenges do you think people face when
trying to focus and listen?
Tips on How to Listen Being a Member of a Live
Audience

FOCUS ON THE ENGAGE WITH IDENTIFY KEY


SPEAKER THE MATERIAL POINTS
Etiquette Guidelines to be a great
Audience Member
 To be a great audience member requires respect.
 You must create a supportive and focused
atmosphere.
 Listen attentively.
 Avoid activities that can distract the presentation.
 Make sure that you put your gadgets in silent
mode.
 Feel free to clap at the end of the presentation to
show your appreciation.
 Feel free to ask questions about the presentation.
 If you see or hear something during the presentation
that you like the most, let the presenter know after
the presentation or on the evaluation.
 Keep in mind that each
live presentation is an entirely unique experience.
 Enjoy!
LISTENING TO
ANNOUNCEMENTS
Among the basic skill you need to succeed in
life, listening is primary. Developmentally, before
you speak, read or write; you listen first. Listening
establishes you in your life situation, develops and
maintains your meaningful relations with your
family, friends, teachers, mentors, counselors and
administrators.
What makes listening to
announcements tricky?
Here’s what you can do:

1 2 3

Anticipate Listen Ask


• Anticipate Key • Listen for Key • Ask for
Information Details Clarification
LISTENING TO
INSTRUCTIONS

What can go wrong when you


don’t listen carefully to instructions?
How to Improve Listening when
Receiving Instructions

Stay Clarify Take notes Repeat


Focused Information
Summary and Reflection

• Listening is simple, but it is a skill that can


always be improved.
• Good listening is the foundation of good
communication
THANK YOU
I hope you can get helpful
knowledge from this
presentation.
Be an ACTIVE listener.

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