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    Neuro Linguistic Programming

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    Neuro-Linguistic Programming (NLP) was developed in the 1970s by Richard Bandler and John Grinder. It involves studying successful people's brain processes and communication patterns. NLP can be used for sales, management, customer service, coaching, and personal development. The document outlines NLP fundamentals like eye movement patterns and modeling techniques like matching body language and tonality to build rapport.

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    Neuro Linguistic Programming

    Uploaded by

    Sam
    407 views43 pages
    Neuro-Linguistic Programming (NLP) was developed in the 1970s by Richard Bandler and John Grinder. It involves studying successful people's brain processes and communication patterns. NLP can be used for sales, management, customer service, coaching, and personal development. The document outlines NLP fundamentals like eye movement patterns and modeling techniques like matching body language and tonality to build rapport.

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    Neuro-Linguistic Programming (NLP) was developed in the 1970s by Richard Bandler and John Grinder. It involves studying successful people's brain processes and communication patterns. NLP can be used for sales, management, customer service, coaching, and personal development. The document outlines NLP fundamentals like eye movement patterns and modeling techniques like matching body language and tonality to build rapport.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    407 views43 pages

    Neuro Linguistic Programming

    Uploaded by

    Sam
    Neuro-Linguistic Programming (NLP) was developed in the 1970s by Richard Bandler and John Grinder. It involves studying successful people's brain processes and communication patterns. NLP can be used for sales, management, customer service, coaching, and personal development. The document outlines NLP fundamentals like eye movement patterns and modeling techniques like matching body language and tonality to build rapport.

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    Download as PPT, PDF, TXT or read online from Scribd
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    At a glance
    Powered by AI
    Some of the key takeaways from the document are that NLP focuses on noticing physiological patterns and using techniques like modeling to build rapport. It has applications in areas like sales, management, coaching and personal development.

    The three major processes/senses used in NLP communication are images, dialog, and feelings.

    The steps involved in NLP modeling are: 1) Think in terms of modality 2) Match body language 3) Match tonality 4) Match breathing pattern 5) Match level of abstraction 6) Match common interests

    Neuro-Linguistic Programming

    ContraDependency

    Team Members
    Jeff Thomas Wes Gann Bret Belgarde Anthony Conkright

    Overview
    History of NLP Fundamentals of NLP Uses of NLP Modeling

    History
    Behavior Modeling Richard Bandler John Grinder

    Definition

    Study of successful people and the brain processes they use.

    Subjects
    Virginia Stiler (Mother of Family Therapy) Fritz Perls (Founder of Gestalt Therapy) Milton Erickson (Father of Modern Hypnotherapy)

    Books

    2 Volume Structure of Magic


    1975

    Hypnotic Techniques of Milton Erickson, MD


    Volume I 1975 Volume II 1977

    Intended for therapists

    Books (Contd)

    Frogs into Princes


    1979 Typescript

    First Book that brought mass market

    1980s

    2 Camps
    Tony Robbins Lesley Cameron-Bandler

    3 Stages
    Practitioner Master Practitioner Teacher

    Many Teachers have formed their own schools

    Future

    More camps being created


    US and UK

    Pop Psychology Pseudoscience

    NLP Fundamentals

    Noticing physiological patterns

    Patterns
    Repetitive Motions Eye Movement

    Repetitive Motions

    Flipping a pen
    Nervous habit, person is uncomfortable

    Tapping foot
    Impatience or boredom

    Reading Eye Movements


    Upper Lower Upper Lower Right Left

    Right Right Left Left

    Upper Right
    Visual Construction Building an Image What would your car look if it was purple?

    Lower Right
    Kinesthetic Accessing Feelings Accessing Senses What does it feel like to touch that rug?

    Upper Left
    Visual Remembered Recalling Images What color was your room?

    Lower Left
    Auditory Digital Internal Dialogue Can you recite the Gettysburg Address?

    Right
    Auditory Constructed Making up sounds What would you sound like if you inhaled helium?

    Left
    Auditory Remembered Recalling past sounds Can you remember the sound of your mothers voice?

    Uses of NLP
    Selling Management Customer Service Sports Coaching Personal Development

    Selling

    NLP is used along with the NLP Meta Model in asking questions to find out exactly what the customer wants and needs.

    Management

    Management needs to find ways to motivate people in order to get them to work. NLP can help a manager do this.

    Customer Service

    Here NLP allows a person to understand the point of view the customer is coming from and also allows the person to help control the customers emotions.

    Sports Coaching

    Motivation is another big tool here. The coach needs to have his team motivated but also he needs them to perform at their best on command. NLP models excellence and helps make sure the skill set is there to replicate it.

    Personal Development

    NLP is at its best here. Almost every aspect of a persons life can be controlled by NLP. They can increase confidence, creativity, performance which can result in a better life.

    Summary
    Sales Management Customer Service Coaching Personal Development

    NLP Modeling
    The use of NLP techniques as applied in a work environment

    Why Use Modeling


    Develop Strong Team Relationships Foster Positive Interpersonal Skills Enhanced Negotiations Problem Solving Build Deep Levels of Rapport Better Elicit Information from Clients Make the Client comfortable

    Key Function of NLP

    Building Deep Levels of Rapport


    assume a similar state of mind become more like the other person when people are like each other, they like each other.

    Intro to the senses

    Three major processes/senses used when communicating


    Images Dialog Feelings

    Cater to a persons representational type


    Visuals Image Based Auditorys Dialog Based Kinesthetics Feelings Based

    NLP Modeling Process

    Modeling Consists of:


    1. 2. 3. 4. 5. 6. Think in Terms of Modality Matching Body Language Matching Tonality Matching Breathing Pattern Matching Level of Abstraction Matching Common Interests

    Modality
    Match Their Modality Make Use of Innate Mode Qualities Speed Up or Slow Down To Match Their Tempo Speak To Their Modality

    Matching Body Language


    Mirror their physiology Copy Posture, Facial Expressions, Gestures and Movements Be Subtle Do NOT Mirror Negative Body Language

    Matching Tonality
    Match Tone, Tempo, Timbre Match Key Words Say It Back To Them

    Breathing Pattern
    Match Breathing Pattern Key to in and out breaths Pace Breathing Pattern Adjust Breathing Pattern

    Match Level of Abstraction


    Match Information Chunk Size Match Information Level of Detail

    Match Common Experiences


    Match common experiences Keep it Real Avoid Negative Connections

    Calibration
    Test your Rapport Develop Sensory Acuity Track Reactions Adjust

    Review
    History of NLP Fundamentals of NLP Uses of NLP Modeling Commercialism of NLP

    Resources
    Pegasus Skepdic Holistic Online Life Potential NLP.com Forum nlp.neurolinguistic.info Simon Stanton

    Thank You

    Thank you for your time, we would be happy to entertain any questions at this time.

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