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Trainer's Role and Functions

The trainer's role is to facilitate learning through organizing and presenting information and activities to increase trainees' knowledge and reinforce learning. A good trainer is a multi-tasker who checks learning, guides discussions, resolves issues, and controls quality. Effective training uses different styles like passive learning through reading or active learning through participation in tasks and problem-solving. Trainers should use various methods and consider learners' needs to create a healthy environment that facilitates learning through multiple mediums and opportunities for interaction, reading, doing, and practice.

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185 views20 pages

Trainer's Role and Functions

The trainer's role is to facilitate learning through organizing and presenting information and activities to increase trainees' knowledge and reinforce learning. A good trainer is a multi-tasker who checks learning, guides discussions, resolves issues, and controls quality. Effective training uses different styles like passive learning through reading or active learning through participation in tasks and problem-solving. Trainers should use various methods and consider learners' needs to create a healthy environment that facilitates learning through multiple mediums and opportunities for interaction, reading, doing, and practice.

Uploaded by

VISHNU.VISWAMBHARAN
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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Trainers Role and Functions

VISHNU.VISWAMBHARAN

Introduction
As Suzy Siddons says....A trainer must be a super-effective multi-tasker with eyes in the back and sides of the head. The trainers role is that of a facilitator

The trainer should be able to


Organize and present information in such a way that trainees can use it to increase their knowledge base. Organize and present activities that will reinforce the learning process. Check to see if learning has taken place.

Functions of a Facilitator
Social Secretary Person with a knowledge base and a source of expertise Motivator, Encourager and Inspirer Presenter

Qualities of a good presenter


Calm confidence that come when one knows what one is doing. Ability to guide the course forward confidently. Ability to resolve problems. Clarity of expression Ability to think on ones feet

Qualities of a Good Trainer


Quality Controller and Disciplinarian Chairperson Mediator, Referee and Peacekeeper A Democrat An Elicitor But Not a Nursery School Teacher'

Trainer the key dimensions


Organizations find it increasingly difficult to stay competitive in today's global economy. Theres a lot more emphasis on knowledge and skills. Theres a significant change in the mindset. The partnership model argues that knowledge and skills is a collaborative process. The role of the trainer therefore becomes one of support, direction and acceleration.

Training and Development in RetailFMCG Sector


Lack of skilled workers is the major factor that is holding back the retail sector for high growth. The sector is facing the severe shortage of trainers. Also, the current education system is not sufficiently prepared to address the new processes, according the industry majors.

Training Programs in Retail/FMCG Sector


Sales Training On-the-Job Training Seminars/Workshops Customer Relationship Management Online Course Group Study Computer-Based Training Self-Directed Training

Training styles
Active training strategy, which is an approach where the trainee learns by participating in an activity that is related to the curriculum, Passive training strategy, which is an approach where the trainee learns by being given information, typically through written text or verbally.

Type of Participation for Active Training


Independent training strategy, which is an approach where the trainee learns by working alone to complete the training activities,

Collaborative training strategy, which is an approach where two or more trainees share ideas, experiences, opinions, and perspectives related to the training objective, but complete the training activities independently,
Cooperative training strategy, which is an approach where two or more trainees work together on a common task, in a manner that is positively interdependent, with trainees accountable for their share of the work.

Select the Type of Organization


Task-based approach, where training is centered around the accomplishment of given tasks, Problem-based approach, where training is centered around the solution of a given problem, Goal-based approach, where training is centered around the achievement of a given goal.

Select Additional Approaches


Discovery-based approach, where curriculum knowledge is acquired through discovery, Situation-based approach, where the curriculum is presented in the context of the actual business environment.

Example

Task - to teach help desk employees how to handle a call

Method adopted
used passive and task-based style (to teach procedures and to find information). Used active based style (To reinforce the information) Used cooperative and problem-based style (to have a team of two solve the problem of a pretend caller).

Why different learning styles ?


Individuals differ in their ability to learn. Some people learn faster by reading, others by listening, and most, by doing.

To Succeed ?
create a healthy learning environment use different mediums and formats create different kinds of opportunities for learning to occur.

Other factors
Interaction Listening Reading Doing / Practicing Playing

Food / Location / Time


If you have a bad location, with cramped, poorly lit rooms, with lots of background noise, its unlikely that any learning will take place

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