Email address aliases related to the various data-related topics we support have been created so that your topic-specific questions can be processed with a minimum of effort:Step 1: Have you reviewed the documentation?
Please review the existing data documentation for the answers to your questions.
Step 2: Have you utilized our mailing-list and support archives?
Query the community via our mailing lists. Our community contains expert users who are happy to share their experience and knowledge with others. Browse the mailing list and support archives. It is likely your support question has already been addressed and the answer is available in the archives.
Step 3: Submit a support request to Unidata
Send your data support question directly to Unidata using one of the topic-specific email addresses (below), or you may use the support request form to compose your queries.
Email address aliases related to the various data-related topics we support have been created so that your topic-specific questions can be processed with a minimum of effort:
| Support Topic | Email Address (add @unidata.ucar.edu) |
| CONDUIT |
support-conduit
|
| Datastream |
support-datastream
|
| IDD |
support-idd
|
| IDD Antarctica |
support-idd-antarctica
|
| IDD Brasil |
support-idd-brasil
|
| IDD Cluster |
support-cluster
|
| IDD SCOOP |
support-idd-scoop
|
| IDD TIGGE |
support-idd-tigge
|
| LDM |
support-ldm
|
| NOAAPORT |
support-noaaport
|
| SuomiNet |
support-suominet
|
| General Support (I can't determine) |
support
|