What is better EPIC or Nicereply? Selecting the right Survey Tools for your organization is not that easy with a lot of features, choices, and terms to check. However, using our website will make it possible for you to simplify the necessary steps by showing all major software in a single place.
For example, you can compare EPIC and Nicereply for their features and overall scores, namely, 8.0 and 8.5, respectively. Furthermore, you can check which one has better general user satisfaction rating: 94% (EPIC) and 88% (Nicereply) to determine which software is the better choice for your company. Don’t simply pick the software with the cheapest price, but the one that offers the most cost-effective value.
If you need to quickly decide on the optimal Survey Tools according to our review team we advise you take a look at the following products: Alchemer, Sogolytics, Qualtrics Research Core.
Contact EPIC for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
EPIC (Employee Perceived Image of the Company) gives you tons of insights about your employees' mood, engagement level, inter-personal relationships and more.
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
A unique ticket ID in ticket URL
It has unique identifiers for agents, e.g. jack-daniels or 348592
It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Contact No.
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
You don’t want exclusively a wide array of features and adjustable pricing plans from a well-known Survey Tools. Almost as essential as core features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about EPIC or Nicereply, or you struggle with some problems, or perhaps you’ll want to ask for a specific revision or functionality beneficial to your business you can trust in a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you are able to enjoy personal training or at the very least an FAQ you can use.
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