Questions
For those interested in using and analyzing IPEDS Data, contact this help desk:
Frequently requested services:
- Assistance with accessing IPEDS data for research and analysis
- Answers about specific types of data collected in IPEDS
- Guidance about locating and using IPEDS data
Phone: (866) 558-0658
Email: ipedstools@rti.org
Hours of Operation: M-F 8:30am to 5:00pm, Eastern.
For those reporting data and in need of technical assistance, this is the best place to start.
Frequently asked topics:
- Data collection schedule
- Clarifications on survey questions
- Reporting requirements
- Assistance with edit errors
- General IPEDS questions
Phone: (877) 225-2568
Email: ipedshelp@rti.org
Hours of Operation: M-F 8:30am to 5:00pm, Eastern. During the final 10 days of each data collection period, additional weeknight and weekend hours are offered.
Read the IPEDS Media Primer (PDF, 165 KB) for more information about the data and tools available.
All media questions are first directed to the U.S. Department of Education Press Office.
400 Maryland Ave, SW, 7E-247 Washington, DC 20202
Phone: (202) 401-1576
Email: press@ed.gov
For those who need help beyond the scope of the IPEDS Help Desks, this is the best place to start.
Frequently asked topics:
- How to handle mergers, closures, and other changes
- Questions about a response from the Help Desks
- Other questions that require a response from NCES
Email: ipeds@ed.gov
