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If you are experiencing an error or system problem, please provide us with the following information:
- Your operating system (e.g. Mac OS Mojave 10.14.6, Windows 10)
- Type of browser and version (e.g. Chrome, Firefox, Microsoft Edge, Safari 12.1)
- Any error message you have received
- The actions you were taking and on what page
During normal business hours:
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- by phone (toll-free): 800 875 2562 (Toll-free U.S. and Canada)
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- by email: pcsupport@altum.com