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Procore User Review & Rating: Stay Away! by Anonymous Reviewer
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User review of Procore

Stay Away!

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

Their marketing and advertising was good. They really make it look neat and colorful. They continue to add more content that doesn't measure up to the cost, but they are adding stuff and figuring it out on the fly. There are much better software companies out there. Don't get stuck with this one.

What aspects are problematic or could work better?

There is much better software out there. Look around and search for companies that really understand the construction market.

What features/services would you like to see in future versions of this product?

Most every section is about 80% functional. It kind of works, but always lacks.

What specific problems in your company were solved by this product?

Once you start using this product and get to where it is hard to change, the company's goal will be to increase your cost as high as possible. It is very overpriced compared to the competition.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself
  • I manage other people who use it
  • I made the decision to purchase it
  • I implemented it
  • I advised the company to purchase it

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Construction

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Sage Timberline

Why did you decide to change it?

Procore is web based.

Are you satisfied with the change?

No

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

$100k +

What is your total annual cost for using this product?

85k +

Did you get any discount for this product? How much?

No.

FEATURE DETAILS

Construction Management

Bid Proposals
1
very poor
Change Orders
1
very poor
Document Control
2
mediocre
Equipment and Resources Management
1
very poor
Job Costing & Budgeting
1
very poor
Project Scheduling
1
very poor
Purchase Orders
1
very poor
RFIs
2
mediocre
Submittals
2
mediocre
Transmittals
1
very poor
Calendars & Events
1
very poor

Platform

Performance and Reliability
1
very poor
User, Role, and Access Management
1
very poor
Reporting & Analytics
1
very poor
Customization
1
very poor
Mobile
3
ok
Support
1
very poor
Collaboration
1
very poor
API/Integrations
1
very poor








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