What to know when visiting your loved one. Keeping everyone safe is our number one priority

Inpatient Unit

• Visiting hours 8 a.m. – 8 p.m.
• No limit on the number of visitors during a patient's stay, but limited to two visitors at a time.
• Visitation is allowed for COVID positive patients, but limited to 2 visitors a day (Must use PPE supplied by staff).
• No visitors under the age of 18, unless specified. 
   

 Exceptions: Pediatric, special needs or end-of-life care patients. 

Emergency Department 

Including Observation Inpatients
 

• No restrictions on visiting hours
• Two support persons in the ED room at a time
• No visitors under the age of 18
   

Exceptions: Pediatric and special needs patients or end-of-life care

Surgery Department 

• No restriction on visiting hours
• No visitors under the age of 18
• Two support person per patient to wait in the family waiting room

Thank you for helping us maintain a safe environment at St. James Hospital. If you have questions, please call our patient relations line at (607) 247-2365 or the main switchboard at (607) 247-2200.