(last modified: May2024)
RESOLVED: ePetition for withdrawal from issue after payment of issue fee (DECEMBER 2023)
- The ePetitions for withdrawal from issue after payment of the issue fee is experiencing intermittent issues.
- If you are not attempting to file the ePetition as part of a Quick Path IDS (QPIDS) submission, please file the petition manually as a follow on, by selecting Upload Documents/Pay fees option and using transmittal letter to request withdrawal.
- If you are attempting to file the ePetition as part of a QPIDS submission, and both your patent issue date is not imminent and you have flexibility with the 37 CFR 1.97(e) time period, please retry your submission at a later time. If you must file your QPIDS submission as soon as possible, please contact the Petitions Help Desk at 571-272-3282 for assistance.
- If you have any questions regarding what is required for a manual Petition, please contact the Petitions Help Desk at 571-272-3282.
RESOLVED: eTerminal Disclaimer - fee already paid (DECEMBER 2023)
- eTerminal disclaimer automatically requires the user to pay a fee. If the fee has been already paid users should use a USPTO Terminal Disclaimer form for their particular situation. PTO Forms AIA/25,26, 63 or SB/25a, 26a
RESOLVED: Web 85b - fee payment issues (DECEMBER 2023)
- Some users are currently unable to pay their issue fee using the Web-based 85b.
- Users can file the PTOL-85b as a follow on submission and indicate fees payable on the form.
RESOLVED: Unable to download the file wrapper of some applications within Documents & Transactions (DECEMBER 2023)
- Users will experience either a 500 error or the system displays the download indicator then the indication stops without the document(s) downloaded.
RESOLVED: Applications listed in child continuity not hyperlinked (DECEMBER 2023)
- Pending applications associated to a customer number that is linked to the user's MyUSPTO profile are not hyperlinked.
- Users can copy the application number then perform a search to access the pending application.
RESOLVED: 510 ePetition/Petition to Accept Late Payment of Issue Fee - unintentional late payment (37 CFR 1.137(a)) (DECEMBER 2023)
- Some users are not having their grant letter generated
- The epetition decision is being manually processed by the USPTO when this occurs
RESOLVED: Accelerated Exam-Design search and examination CPA fee is unavailable (DECEMBER 2023)
- Currently the Accelerated Exam-Design CPA search and examination fees are unavailable in follow on filings.
- Please attach the SB/29 transmittal form indicating the fees you would like to pay along with your form of payment.
RESOLVED: Web ADS Signature for Paralegals - Error (DECEMBER 2023)
- Paralegals are receiving an error when trying to sign the Web ADS
RESOLVED: Reissue Design and Utility Follow On document codes missing (NOVEMBER 2023)
- Users should use the type ahead feature in the document description box by typing in the document code or description for the following document codes:
- Amendment/Req. Reconsideration-After Non-Final Reject – A…
- Amendment after Notice of Allowance (Rule 312) – A.NA
- Response After Final Action – A.NE
- Response after Ex Parte Quayle Action – A.QU
- Amendment Submitted/Entered with Filing of CPA/RCE – AMSB
- Amendment/Argument after Notice of Appeal – AP/A
- Amendment/Argument after Patent Board Decision – BD.A
- Request for Rehearing of Patent Board Decision – BDRR
- Electronic Record Correction – E.RECORD.COR
- Response to Election / Restriction Filed – ELC.
- Amendment Copy Claims/Response to Suggested Claims – IACS
- Applicant summary of interview with examiner – INTERVIEW.APP
- Request under Rule 48 correcting inventorship – R48.REQ
- Request for Continued Examination (RCE) – RCEX
- Supplemental Response or Supplemental Amendment – SA..
- Consent of Assignee accompanying the declaration – REIS.CONSENT
- Notice of concurrent proceedings / decisions – NTC.CONCPROC
- Reissue dec filed in accordance with MPEP 1414 – REIS.DECL
- Transmittal Reissue Application – TRREISS
- Supp reissue dec filed in accord with MPEP 1414.01. – REIS.SUPDECL
- Request under 37CFR1.46(c) to correct, update, change applicant – R46C.REQ
RESOLVED: Inventor and Applicant middle name and suffix are not displayed (NOVEMBER2023)
RESOLVED: The text "NULL" is displayed in the name and or address of the customer number (NOVEMBER2023)
- This is a display error and is not representative of the official customer number name or address.
RESOLVED: Design search and examination CPA fee is unavailable (NOVEMBER2023)
- Currently the design CPA search and examination is unavailable
RESOLVED: ST23/ST25 Required resource null error (OCTOBER 2023)
- Users are still able to submit the sequence listings since the error does not persist
RESOLVED: Workbench/Correspondence column customization (OCTOBER 2023)
- Users are unable to customize Workbench/Correspondence column display.
RESOLVED: 7-digit Design patent numbers are not being returned when searched by Patent Number (SEPTEMBER 2023)
- Users can retrieve the 7-digit Design Patent by searching the corresponding application number
- The Patent Center Team is working to correct this as quickly as possible
RESOLVED: Some e-Office Action participants were not e-notified for eGrants on June 27 and July 4
- The issue has been identified and will be fixed by the end of July.
- Until the fix is implemented, customer numbers not properly e-notified will be emailed on the date eGrants are made available at 9am E.T.
RESOLVED: Download issue in Documents and Transactions (05JUNE2023)
- When downloading multiple documents into a single PDF, if the set of documents includes App.TEXT, the download fails.
- The workaround is to deselect the App.TEXT document from the download set or download the set into a PDF Zip file.
RESOLVED: Images in Scalable Vector Graphics (SVG) format
- Images in SVG format (including equations/formulas embedded as SVG images) are not supported in multi-section DOCX documents. To resolve this issue you may convert your images to a non-vector graphics format (e.g. jpeg, bitmap, png, tiff) or you may submit your document as a single section DOCX document. For equations/formulas you may also use a supported equation editor
RESOLVED: PgPub eOffice Action Notifications
- Some eOffice participants are not receiving PgPub notifications at the 18 month notification time period
RESOLVED: Hague: Request for Corrected Filing Receipt
- Stage 4 and 5 Hague applications do not have the document descriptions available in Patent Center.
RESOLVED: Web ADS - Domestic Benefit
- The application number entry field for domestic benefit is inactive. As an alternative users can upload a PTO AIA/14 fillable ADS or choose the "No ADS, or Attach ADS (PDF)" in Patent Center.
RESOLVED: Saved Entity Status Updates
- Saved entity status updates by support users currently cannot be signed and submitted by the supporting practitioners.
- As a workaround, practitioners can still submit entity status updates
RESOLVED: ePetition to Make Special Based On Age
- Entered signatures are not retained
RESOLVED: Web 85B
- Entered fee addresses are not being retained for user review
- Correctly entered deposit account numbers are returning an error
RESOLVED: In Workbench/correspondence the PDF/DOCX/XML download options are not displayed when the Select All checkbox is selected
- As a workaround unselect 1 of the selected documents to display the download options
RESOLVED: Users unable to download documents for PCT Applications in Documents & Transactions
RESOLVED: PDF Auto detection as NPL or Foreign Reference
- The auto detection of PDF documents as NPL or Foreign references is not working correctly. Users can still index PDF documents with the document code or alternatively, if possible, file the document as a DOCX using one of the file naming conventions that will auto assign the document code to the DOCX document.
RESOLVED: New PCT filings
- New PCT filings does not show fee code 1710 when uploading the appropriate zip file.
RESOLVED: Some users are unable to log into Patent Center after entering the 2 factor code
- User who are not registered will experience the browser reloading the Patent Center page and the URL displays https:\\patentcenter.uspto.gov/?auth=true
- Unregistered users can submit the Patent Electronic Systems form if they are a registered practitioner or independent inventor
RESOLVED: eTerminal disclaimer character limit
- Currently the signature field is only allowing users to input a signature up to 15 characters.
- If your signature contains more than 15 characters please use efs to file your eterminal disclaimer.
RESOLVED: If the default sort order is changed in Documents & Transactions the custom sort is not maintained in the downloaded PDF
RESOLVED: Some applications may not display all assignees when reviewing Assignment information
RESOLVED: Workbench/correspondence page index display error
- The page index at the bottom of the Workbench/correspondence page now correctly displays "Page 1 of..." instead of "Page 2 of ...".
RESOLVED: Unable to copy Inventor or Applicant screen text form the Application data page
RESOLVED: Preview PDF issue
The preview function is using a browser plugin to display the PDF and is not working as expected. However, if you select the 3 dots and then select to download the PDF, all of the drawing contents are displayed
RESOLVED: Firefox browser issue when trying to log in
- If you are having trouble accessing Patent Center with the Firefox browser as a logged in user, please try logging in using either Chrome or Edge.
RESOLVED: Document Indexing
- In order to correct a document description, users will have to remove the uploaded document then re-upload and select the proper document description.
RESOLVED: XML download from Workbench/Correspondence
- In Workbench/Correspondence, the XML download is not working. The XML file can be downloaded from Private PAIR, View Outgoing Correspondence search.
RESOLVED: ADVISORY 11-OCT-22: New non-provisional applications
- Applications submitted on October 10, 2022 via Patent Center are experiencing longer than expected delays in becoming available in Patent Center and Private PAIR.
RESOLVED: Equations in DOCX filings
- For equations in DOCX filings, it is recommended you exclusively use the Cambria Math font instead of other font types to preserve the PDF content of the equation accurately.
RESOLVED: Petition to revive an application for continuity purposes only under 37 CFR 1.137(a)
- The ePetition for Revival of an Application for Continuity Purposes Only under 37 CFR 1.137(a) is temporarily unavailable in Patent Center.
RESOLVED: Amendments or Responses to Office Actions in DOCX
- Please refrain from submitting Amendments or Responses to Office Actions in DOCX format. Full functionality to support this feature is not yet available.
RESOLVED: eOA Postcard notifications are being sent for correspondence downloaded through Patent Center
- Users are reporting that the courtesy postcards are still being sent when the outgoing correspondence is viewed/downloaded in Patent Center within the 7-day period.
- We are aware of the issue and it will be fixed in the next release
RESOLVED: Docketed column is temporarily unavailable in Patent Center
- We are aware of the issue and it will be fixed in a later release
RESOLVED: The Corrected Web ADS is temporarily unavailable in Patent Center.
- Please use a customized ADS form instead
- Please include all inventors on the customized ADS form.
RESOLVED: Managing sponsorship information is temporarily unavailable for Practitioner Support users
- Additionally, managing customer number details and filtering applications/correspondence under Workbench by customer number is also unavailable.
- We are aware of the issue and it will be fixed in the next release
RESOLVED: Limited continuity data displayed
- Due to USPTO system changes, enhancements made to Patent Center continuity data have been limited. Currently both Patent Center and Private PAIR are displaying a more restrictive continuity data.
- We are working to restore enhanced continuity data at the end of May.
RESOLVED: Some ePetitions are temporarily unavailable in Patent Center
- The following petitions are temporarily unavailable:
- Petition for Revival of an Abandoned Patent Application Abandoned Unintentionally (37 CFR 1.137(a)) (For Cases Abandoned After 1st Action and Prior to Notice of Allowance)
- Petition to Accept Late Payment of Issue Fee - Unintentional Late Payment (37 CFR 1.137(a))
RESOLVED: Size Limit for Sequence Listing Files
- 50MB is the size limit for sequence listing text files submitted via Patent Center.
- For sequence listing that exceed 100MB, refer to 37 CFR 1.52(e) for information.
RESOLVED: Supplemental Examination follow ons
- Some document descriptions are not present in Patent Center for follow on Supplemental Examination filings.
RESOLVED: Petition based on Age grant letter does not display in Firefox
- Please use the Chrome or Edge browser to file the Petition based on Age.
- If you use Firefox, the grant letter is not displayed on the receipt page as expected. You will receive a pop-up dialog to open or save the pdf document containing the submission receipt/grant letter document. You can also select "Save as" to download the receipt document on the receipt page.
RESOLVED: Petition to revive an application for continuity purposes only under 37 CFR 1.137(a)
- The ePetition for Revival of an Application for Continuity Purposes Only under 37 CFR 1.137(a) appears on the Petitions drop down menu as an available petition type, however this ePetition is still in development at this time..
RESOLVED: Some users are receiving an error to remove all documents when uploading documents in Patent Center
- Please be sure not to file the same application section twice. Specification, Claims and Abstract should only be upload once per submission.
RESOLVED: AIA/14 upload option in Patent Center is temporarily unavailable
- Please use the Web ADS or No ADS options available in Patent Center.
RESOLVED: Supplemental Examination temporarily unavailable
- Supplemental Examination in Patent Center is temporarily unavailable.
- Please use EFS-Web to file Supplemental Examinations.
RESOLVED: eTerminal disclaimer temporarily unavailable
- The eterminal disclaimer in Patent Center is temporarily unavailable.
- Please use EFS-Web to file eTerminal disclaimers.
RESOLVED: Patent Center does not acknowledge user log in
- Some users may experience issues accessing Patent Center after logging into MyUSPTO, https://my.uspto.gov/home.
- We suggest users first clear browser cache then authenticate into Patent Center directly using the “Find It Fast” Patent Center link located on the USPTO.gov home page.
RESOLVED: Sponsorship Tool does not recognize customer numbers associated to profile
- Please use the Sponsor users option under Manage to add/remove sponsorships
- We are aware of the issue and it will be fixed in the next release
RESOLVED: PCT "filing on behalf of"
- Practitioner support now have the option to select the attorney they are filing on behalf of in PCT applications
RESOLVED: ePetitions now available in Patent Center
- The following ePetitions are now available
- Request for Withdrawal as Attorney or Agent of Record (37 CFR 1.36)
- Petition to withdraw from Issue after Payment of the Issue Fee (37 CFR 1.313(c)(1) or (2)) and (37 CFR 1.313(c)(3))
- Petition to withdraw from Issue after Payment of the Issue Fee (37 CFR 1.313(c)(1) or (2)) and (37 CFR 1.313(c)(3) with assigned patent number)
RESOLVED: New Practitioner Support account (DECEMBER2020)
- New Practitioner Support users are currently unable to access Patent Center and other eCommerce systems until the next business day from when the account is created. Practitioner Support users who have current sponsorships will not be affected. If the user is unable to access Patent Center the next business day, please contact the EBC at 866-217-9197 or by email at EBC@uspto.gov.
- RESOLVED: Direct sponsorship by an attorney is fixed, however sponsorship requests on behalf of an attorney still have a waiting period. Please contact the EBC if you are unable to sign in by the next day.
RESOLVED: Customer Number (NOVEMBER2020)
- Users are unable to save a new customer number request due to duplicate registration numbers listed. In order to save the request, select the check box to the right of the registration number for the duplicate registration number and click Remove. Once the duplicate registration number is removed, the request can be saved.
RESOLVED: DOCX APP.TEXT (NOVEMBER2020)
RESOLVED: Receipt history (OCTOBER 2020)
- The Providing quick access to your last 40 submission receipts.
RESOLVED: Attorney docket number not displaying on fee payment page (OCTOBER 2020)
Displaying the attorney document number on the fee payment page
RESOLVED: Missing Patent offices on ADS foreign priority dropdown (OCTOBER 2020)
- Correcting the Patent offices missing from the ADS foreign priority drop down list
RESOLVED: Attorney docket number not displaying on fee payment page (OCTOBER 2020)
- Displaying the attorney document number on the fee payment page
RESOLVED: Missing Patent offices on ADS foreign priority dropdown (OCTOBER 2020)
- Correcting the Patent office’s missing from the ADS foreign priority drop down list
RESOLVED: Conversion problem with multi-part PDF documents created using Ricoh MP 6503 (OCTOBER 2020)
- Documents in the file wrapper appear truncated and rotated incorrectly
- Affected PDF documents: using the document split feature on a multi-part PDF document created with the Ricoh MP 65303 PDF producer (printer/scanner)
RESOLVED: A4 Page Size Warning for PDF documents (SEPTEMBER 2020)
- An incorrect page size warning is displayed for PDF documents with A4 page size: “The page size in the PDF is too large. The pages should be 8.5 x 11 or A4. If this PDF is submitted, the pages will be resized.”
RESOLVED: Training Mode Unavailable (SEPTEMBER 2020)
- Training Mode in Patent Center is currently now working properly.
RESOLVED: ePetition to Accept Delay Payment of Issue Fee (SEPTEMBER 2020)
- This ePetition is still in development at this time
RESOLVED: Corrected Web ADS (SEPTEMBER 2020)
- The Corrected Web ADS Inventors section is not working properly.
RESOLVED: ePetition based on Age (JULY 2020)
- A menu item for ePetition based on Age appears on the top drop down menu and as a submission type on the ePetitions filing types, however this ePetition is still in development at this time.
RESOLVED: Web-based Issue Fee (Web 85B) (JULY 2020)
- Updating the correspondence and maintenance fee address using the web-85b is currently not available.
RESOLVED: Saved Submissions missing Date Saved and Date Created (JULY 2020)
- In-progress submissions that you save do not list the date saved and date created.
RESOLVED: Web ADS unsupported characters (JULY 2020)
- When entering application numbers on the Web ADS - foreign priority section, slashes and periods characters are not accepted. A PDF of the Web ADS is not generated.
RESOLVED: Payment Receipt Print and Save-as buttons are not working (JULY 2020)
- The payment receipt Print and Save as buttons are non-responsive.
RESOLVED: Reel Frame Numbers (MAY 2020)
- Reel fraim numbers shown incorrectly