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Resources - Learning Center | Granicus

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Journey Genius: How data and AI are revolutionizing customer experience Post Image
Blogs
Journey Genius: How data and AI are revolutionizing customer experience
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BROWSE LIBRARY

Discover digital government resources

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Insights from the 2024 Granicus Digital Government Award winners Post Image
Insights from the 2024 Granicus Digital Government Award winners
Events
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Party time, excellent! How Aurora is maximizing the impact of its digital services Post Image
Party time, excellent! How Aurora is maximizing the impact of its digital services
Success stories
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2024 Clerk Virtual Summit replay: Insights for today’s clerks Post Image
2024 Clerk Virtual Summit replay: Insights for today’s clerks
Webinars
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Enhancing federal CX in 2025: The role of data, AI, and digital engagement Post Image
Enhancing federal CX in 2025: The role of data, AI, and digital engagement
Blogs
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2024 Public Records Complexity Benchmark Report Post Image
2024 Public Records Complexity Benchmark Report
Tools & Guides
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Veterans Affairs is poised to bring enhanced personalization to customer engagement Post Image
Veterans Affairs is poised to bring enhanced personalization to customer engagement
Blogs
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Six essential types of SMS for government communications Post Image
Six essential types of SMS for government communications
Blogs
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Measure what matters: 7 key metrics for effective email campaigns Post Image
Measure what matters: 7 key metrics for effective email campaigns
Blogs
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VA’s Digital Decade: 10 years of transforming how the agency connects with veterans Post Image
VA’s Digital Decade: 10 years of transforming how the agency connects with veterans
Tools & Guides
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Empathy in action: engaging constituents when progress stalls Post Image
Empathy in action: engaging constituents when progress stalls
Webinars
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Five reasons government agencies should use SMS Post Image
Five reasons government agencies should use SMS
Blogs
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How Dunedin, FL, created the community’s go-to information source Post Image
How Dunedin, FL, created the community’s go-to information source
Success stories
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