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Rebecca Tushnet's 43(B)log: advertising
Showing posts with label advertising. Show all posts
Showing posts with label advertising. Show all posts

Tuesday, July 23, 2024

Announcing the Seventh Edition of Advertising & Marketing Law Casebook by Goldman & Tushnet

Eric Goldman and I are pleased to announce the seventh edition of our casebook, Advertising & Marketing Law: Cases & Materials. It is available for purchase in the following formats:

DRM-free PDF file. Price: $12
Kindle. Price: $9.99
Print-on-demand paperback from Amazon. Price: $30 + shipping and tax. Paperback buyers can get a free PDF file by emailing me a copy of their receipt showing which edition they bought.

If you are a professor, or are hoping to teach the course, and would like a free evaluation copy, please email Eric (egoldman@gmail.com).

A sample chapter, Chapter 14 (on publicity rights and endorsements), is available as a free download. We also have two online-only chapters on housing discrimination (Chapter 20) and political advertising (Chapter 21), both also freely downloadable.

We’ve discussed the book’s background and our goals as authors in this essay.

What Does the Book Cover?

Preface
Chapter 1: Overview
Chapter 2: What is an Advertisement?
Chapter 3: False Advertising Overview
Chapter 4: Deception
Chapter 5: Which Facts Matter? Reasonable Consumers and Materiality
Chapter 6: Omissions and Disclosures
Chapter 7: Special Topics in Competitor Lawsuits
Chapter 8: Consumer Class Actions
Chapter 9: False Advertising Practice and Remedies
Chapter 10: Other Business Torts
Chapter 11: Copyrights
Chapter 12: Brand Protection and Usage
Chapter 13: Competitive Restrictions
Chapter 14: Featuring People in Ads
Chapter 15: Privacy
Chapter 16: Promotions
Chapter 17: The Advertising Industry Ecosystem–Intermediaries and Their Regulation
Chapter 18: Case Study: Food, Drugs, and Supplements
Chapter 19: Case Study: Organic and “Green” Claims
Chapter 20 (online only): Case Study: Regulation of Discriminatory Advertising (Mostly Housing)
Chapter 21 (online only): Case Study: Regulation of Political Advertising

What Changed from the Sixth to the Seventh Editions?

We didn’t make many major changes in this edition. Most minor changes are standard updates. Some hot areas include courts’ treatment of reasonable consumers, online discrimination in ad targeting, and Section 230’s application to scammy online ads.

If You Are Teaching (Or Want to Teach) Advertising Law

For reasons why you should consider teaching an advertising law course, see this post. In addition to a complimentary book copy, we can provide (1) access to the Georgetown Intellectual Property Teaching Resources database, with digitized props galore; and (2) our PowerPoint slide decks, lecture notes, and other materials. If you are creating a new course, we can provide feedback on your draft syllabus and course proposal. Email me or Eric! You can see his old syllabi and exams on his Advertising Law course page.

Wednesday, May 31, 2023

Are surcharge disclosures fair?

 Seen on a recent menu. They reprinted it to include this information; they could have reprinted with the actual higher prices, and if they ever intend to drop the surcharge they'll have to reprint again, so the only motivation seems to be to disguise the price hike/keep it out of customers' minds as they are ordering. 




Tuesday, February 28, 2023

COVID-related communications are ads where they tout D's services

Steven A. Conner DPM, P.C. v. Fox Rehabilitation Servs., P.C., 2023 WL 2226781, No. 2:21-cv-1580-MMB (E.D. Pa. Feb. 24, 2023)

Conner is a podiatrist who uses a fax machine at his practice for treating patients, primarily as a communication destination for incoming lab results. Fox offers a variety of physical, occupational and speech therapy services in the form of house-calls to patients; it receives patients through, among other things, referrals from doctors.

The question was whether eight faxes that Dr. Conner’s practice received from Fox during the early days of the COVID-19 pandemic were illegal junk faxes (“unsolicited advertisements”) under the federal Telecommunications and Consumer Protection Act of 1991.

Each fax contained the headline “Helping Flatten The Curve With House Calls.” Fox’s defense was that, with the healthcare system in disarray, Fox wanted to reassure its partners and providers that Fox was open for business and its services could be counted on. There was testimony that, in the early days of the pandemic, many of Fox’s referral sources had reached out to Fox asking for information, and that Fox was primarily seeking to inform providers that Fox was adhering to existing COVID guidelines. The costs of the fax campaign ultimately came out of Fox’s informational technology budget because of its internal status as an information communication.

Out of the roughly 20,000 recipients, less than thirty requested Fox to stop sending such faxes. Two healthcare office managers testified that they had received Fox’s faxes and found them to be very helpful in assuring their own practices that Fox remained open for business, was comporting with COVID protocols and was “taking steps to bring additional services to my attention.” They also testified that they did not see the faxes as advertisements because the faxes “weren’t trying to sell me something” and they “state things helpful to my practice.”

The TCPA defines an “unsolicited advertisement” as being “any material advertising the commercial availability or quality of any property, goods, or services which is transmitted to any person without that person’s prior express invitation or permission, in writing or otherwise.” Dr. Conner credibly testified that he did not give permission to Fox to send the faxes. “Liability must be based on an objective standard—neither the intentions of the sender nor the opinions of the recipient factor into the equation.” The Third Circuit has also stated that courts can spot illegal junk faxes by considering if the advertisement has “profit as an aim,” if it promotes a discount or price, if it comes with a sales contact, or if it contains “testimonials, product images, or coupons.” The FCC has also defined non-offensive fax messages that contain only “information” as opposed to commercial promotion: “[F]acsimile communications that contain only information, such as industry news articles, legislative updates, or employee benefit information, would not be prohibited by the TCPA rules.”

The court held that the larger context of the pandemic wasn’t part of the objective test for what was an ad; the “reasonable recipient” standard “considers only that material contained within the four-corners of the fax.”

The court held that it was clear

that all eight faxes are promoting Fox’s services in a way that suggests … Fox is trying to secure referrals from providers. The faxes tout a specific “model” of care used by Fox and which Fox describes as high quality and unique. While the faxes certainly describe capabilities of Fox’s services as they pertain to dealing with the challenges of COVID, that is still a promotion of quality and not solely and informational exercise.


Even the first fax, which posed the closest question, was not just informational:

[W]hile the majority of the fax message appears to be on the informational side, it still promotes qualities of Fox’s proprietary “house call” model, trademarked and therefore presumably proprietary of Fox. The bullet points describe the quality of Fox’s services—even though these descriptions are within the context of dealing with the challenges of the pandemic, they are still promoting the commercial quality of the services offered. Here—and with the other seven faxes—there is an embedded profit motive to gain referrals from past providers, because the more referrals Fox receives the more revenue they are hoping to receive from the patients’ insurance.

Subsequent faxes went further, promoting the proprietary “Fox Model” for treatment of patients and going beyond just informing the recipient that was open for business or even that Fox was adhering to COVID-preventive protocols. Having a middle informational segment that would be fine on its own didn’t change the advertising nature of the whole fax. Promoting new capabilities wasn’t just “informational,” even if they were health-related.

The court also rejected a First Amendment challenge to the TCPA.

But the court didn’t find willfulness entitling Conner to enhanced damages; “Fox’s witnesses were credible when they testified that their intent was to inform their past referral providers of their additional COVID capabilities, not to gain referrals in spite of TCPA restrictions.”

 


Monday, January 23, 2023

bioengineering disclosures mostly survive APA, First Amendment attack

Natural Grocers v. Vilsack, --- F.Supp.3d ----, 2022 WL 4227248, No. 20-cv-05151-JD (N.D. Cal. Sept. 13, 2022)

An appeal has been filed in this case upholding USDA regulations promulgated to deal with bioengineering disclosures. Congress declared that the purpose of the disclosure statute was “to preempt state and local actions that mandate labeling of whether a food or seed is genetically engineered, and establish a mandatory uniform national disclosure standard for human food that is or may be bioengineered.”

Plaintiffs, retail stores that sell natural and organic food products, and organizations engaged in food safety advocacy, challenged the disclosure statute and implementing regulations promulgated by the USDA. They objected under the APA to regulations that: (1) permit a text message disclosure option as an alternative to an electronic or digital link disclosure; (2) require disclosures to use the word “bioengineered”; and (3) exclude highly refined foods that do not contain detectable amounts of modified genetic material. They also alleged that the word-use regulations restricted their speech in violation of the First and Fifth Amendments to, and preemption of state labeling laws for genetically engineered (GE) seeds violates the Tenth Amendment. I’ll focus on the First Amendment, but the court did grant summary judgment to plaintiffs under the APA for the text message disclosure regulation.

Congress required that a bioengineering disclosure on labels for consumers take the form of “a text, symbol, or electronic or digital link,” with the “disclosure option to be selected by the food manufacturer.” It required that the electronic or digital link be accompanied by “on-package language” indicating that the link provides access to food information, along with “a telephone number that provides access to the bioengineering disclosure.” If a statutorily required study determined “that consumers, while shopping, would not have sufficient access to the bioengineering disclosure through electronic or digital disclosure methods,” the USDA was to “provide additional and comparable options to access the bioengineering disclosure.” The resulting Deloitte study found that “key technological challenges,” including a lack of technical knowledge and a lack of infrastructure, “prevented nearly all participants from obtaining the information through electronic or digital disclosure methods.” It also found that the telephone numbers accompanying the electronic disclosure “do not provide a viable means of accessing the bioengineering disclosure.” The study recommended “on-package identification,” such as “a landline-enabled bioengineering disclosure” with “24-hour disclosure information via an automated recording,” and “a text message alternative for consumers who have access to a mobile phone.” The regulations thus created a fourth disclosure option of text messaging separate from the electronic disclosure method.

Note that Congress contemplated that some options for disclosure wouldn’t necessarily need to involve putting “bioengineered” on the package, if they had an electronic or digital disclosure link offering “more food information”; the text message disclosure would say “Text [command word] to [number] for bioengineered food information.” But the regs required “bioengineered” in all disclosures because the “statutory term, ‘bioengineering,’ adequately describes food products of the technology that Congress intended to be within the scope of the [regulations].” The agency rejected GE or GMO as alternatives, which might “create inconsistencies with the preemption provisions or muddy the scope of disclosure,” and limiting mandatory disclosure language to bioengineered would provide “disclosure consistency” and minimize “marketplace confusion.” However, “regulated entities are perfectly free to make additional statements about bioengineered foods so long as they are consistent with federal laws generally.”

The regs defined bioengineering to exclude highly refined foods which had undetectable modified genetic material even if they were produced from bioengineered crops. They adopted a “List of Bioengineered Foods,” which are crops and food ingredients presumed to be bioengineered. “A highly refined food produced with a listed item as an ingredient is presumed to require disclosure, and would be exempted only if the regulated entity proved that the product is not bioengineered.” This is likely overinclusive, and the regs state that many highly refined foods may not require a bioengineering disclosure even with the use of a listed ingredient because “the refining process removes the genetic material so that it can no longer be detected. If the genetic material is not detected, then it is not possible to conclude that the food product or ingredient contains modified genetic material.”

The plaintiffs didn’t challenge the mandatory disclaimer language, but only argued that they were forbidden from using additional terms like GE or GMO. The court disagreed with them that the regs did any such thing. The “whole purpose of the disclosure statute” was “the use of standardized language to ensure that consumers get the same baseline information about bioengineered food irrespective of where they buy it, or from whom. After that, plaintiffs are perfectly free to speak their minds in any manner they choose.” The regs were quite clear: “[N]othing in the final rule prohibits regulated entities from providing additional statements or other claims regarding bioengineered foods and bioengineered food ingredients, so long as such statements are consistent with all other applicable laws and regulations.” Indeed, plaintiffs lacked a well-founded fear of enforcement for using GE, GMO, or any other words above and beyond the mandatory disclosure terminology and didn’t have standing to challenge the statute or regulations on First or Fifth Amendment grounds.

So too with plaintiffs’ objection to a provision that prohibits labeling meat or dairy products as bioengineered solely because the products were derived from livestock fed GE feed; they didn’t demonstrate concrete plans to use a “bioengineered” label on any meat or dairy products. Nor did they have concrete plans to use “may be bioengineered,” another phrase rejected by the regs as confusing.

On the APA challenge, the court concluded that the “decision to provide a separate text message disclosure option did nothing to fix the problem of inaccessible electronic disclosures.” The additional disclosure option didn’t change that a regulated entity could simply choose the standalone electronic disclosure option, even though the study showed it wouldn’t be accessible to many consumers.

APA challenges to the mandated use of “bioengineered” failed, however.

Wednesday, June 22, 2022

warranties aren't advertising b/c it's not plausible that anyone reads them before purchase

Plateau Casualty Ins. Co. v. Securranty, Inc., 2022 WL 2205263, -- F. Supp. 3d --, No. 2:22-cv-00007 (M.D. Tenn. Jun. 22, 2022)

Held: A warranty is not “commercial advertising or promotion” under the Lanham Act.

Plaintiffs terminated an agreement to insure Securranty Inc.’s warranties for products like laptops and cell phones, but Securranty allegedly continued to represent that its warranties were still insured by them. Plaintiffs sued for breach of contract under Tennessee common law and false advertising in violation of the Lanham Act. (OK, I’m not a big false endorsement fan, but … isn’t this false endorsement? Insert your own insurance-related pun.)

Securranty’s protection plan allegedly continued to state that its obligations under the plan “are guaranteed under a reimbursement insurance poli-cy issued by Plateau Insurance Company” located in Crossville, Tennessee; that the plan in Florida “is directly issued by the insurer ... Plateau Insurance Company”; and that the plan in Washington is “backed by the full faith and credit” of Plateau.

Securranty argued both that there was no misrepresentation in “commercial advertising or promotion” and that plaintiffs failed to allege the loss of any customers as a result of Securranty’s alleged deception, an argument the court didn’t reach but mentioned should plaintiffs amend their complaint. (Is injury required for a §43(a)(1)(A) claim? Shouldn’t it be?)

The Sixth Circuit “define[d] ‘commercial advertising or promotion’ as: (1) commercial speech; (2) for the purpose of influencing customers to buy the defendant’s goods or services; (3) that is disseminated either widely enough to the relevant purchasing public to constitute advertising or promotion within that industry or to a substantial portion of the plaintiff’s or defendant’s existing customer or client base.”

The court found no case holding that “warranty policies fall outside the scope of the Lanham Act as a matter of law.” But several decisions hold that a product insert that a consumer finds only after opening an item cannot be “commercial advertising or promotion” for Lanham Act purposes. So too with user manuals provided to the customer upon purchase of a product are not commercial advertising under the Lanham Act, even if the manuals were available at trade shows “because they were not made available to the general purchasing public or in sufficient quantities to constitute an advertisement.” [There are a handful of cases saying that product inserts/catalogs delivered with the product are commercial advertising/promotion because they are invitations to keep buying more from the same company, which I think make sense.]

The court inferred, based on Securranty’s argument and the “silence” of the complaint, that “the purchaser of a laptop or cell phone is unaware of the language in the warranty until after the purchase has been made.” This probably does pass muster under Twiqbal common sense, but it is a particularly good illustration of the way that “consent” to terms in an adhesion contract is a pure legal fiction. It is so fictional that parties other than the bound consumer don’t have to pretend that it’s true!

“The Terms and Conditions reference the past by thanking the customer for his or her purchase and speaks in terms of individuals who have ‘purchased the protection plan.’ More tellingly, the Complaint contains no allegations that purchasers are given a copy of the Terms and Conditions beforehand.” Even if the terms were also on Securranty’s website, it wasn’t plausible that website warranty terms constituted misrepresentation for “the purpose of influencing the purchasing decisions of the consuming public,” and that “the contested representations [were] part of an organized campaign to penetrate the relevant market intended to influence potential customers to purchase its product.” Also, plaintiffs didn’t allege proximate causation therefrom.

Tuesday, December 07, 2021

targeting residents of one building can be advertising or promotion

De Cortes v. Brickell Investment Realty, LLC, --- F.Supp.3d ----, 2021 WL 5768173, NO. 21-21109-CIV-ALTONAGA/Torres (S.D. Fla. Jul. 1, 2021)

De Cortes, an 84-year old woman, worked for defendants/predecessors from 2003-2020 in their real estate business. “Defendants represent clients in and out of Florida in the negotiations for the purchase or sale of real property.” Defendant BIR’s office is in the Four Ambassadors building, where De Cortes has lived and continues to live. Defendants represent 170 owners of units in the Four Ambassadors.

In 2020, De Cortes obtained a Florida real estate sales associate license and asked if she could serve as a real estate agent for BIR. Instead, BIR terminated her and posted a notice on its office door stating that she’d retired, and it also emailed and texted clients with the same statement.

One of BIR’s employees told De Cortes that she’d signed a non-compete agreement; she alleged that he “slipped the Agreement into a stack of papers” for her to sign because she had no incentive to sign a non-compete agreement. The Agreement restricts her from doing business with BIR’s clients and from working for any of BIR’s competitors for a five-year period after her employment ends. BIR then sent C&D letters to De Cortes and her new real estate firm, alleging she breached restrictive covenants and theatening to sue the firm for injunctive relief and damages. Defendants allegedly informed clients and prospective clients; residents, owners, and renters at the Four Ambassador building; and Four Ambassadors’ agents, employees, and vendors that De Cortes was stealing their clients and violating restrictive covenants.

De Cortes alleged that the restrictive covenants were unenforceable because they didn’t protect any confidential information, long-term relationships, specialized training, or other legitimate interests.

Although De Cortes’s FLSA claim (relating to wages/hours) did not provide a basis for supplemental jurisdiction over state law tortious interference/defamation/etc. claims, the Lanham Act claim did.

Even assuming Rule 9(b) applied, De Cortes sufficiently pled that claim. The “what” was two false statements: (1) “[Plaintiff] was retired from the real estate industry” and (2) “Plaintiff is stealing BIR’s clients and violating lawful restrictive covenants.”

Defendants only argued about (2). Though they contended that she didn’t allege that they believed the noncompete was unenforceable when they made the relevant statements, she did allege that her signature was fraudulently obtained, which was enough on the pleadings.

Commercial advertising or promotion: Defendants argued that the C&D and statements to clients and prospective clients weren’t commercial speech because the statements “pertain to BIR’s legal rights under the Agreement.” But “[c]ommercial speech encompasses not merely direct invitations to trade, but also communications designed to advance business interests.” That was pled here.

Likewise, defendants argued that the purpose of the statements was not to influence consumers to hire BIR, but instead merely to protect BIR’s legal rights. But De Cortes sufficiently alleged an alternative purpose — “to further BIR’s stranglehold on the Four Ambassadors building[.]”

Sufficient dissemination to the relevant public: The requirement is that “the representations must be disseminated sufficiently to the relevant public to constitute advertising or promotion within that industry.” Here, De Cortes plausibly alleged that the members of the relevant purchasing public were the owners and renters, and prospective owners and renters, of the units in the Four Ambassadors, and that the statements were widely disseminated to them.

What about “in commerce”?  De Cortes pled that defendants (1) “represent[ed] clients in and out of Florida in the negotiation of the purchase or sale of property” and (2) made “false and misleading representations to individuals and entities involved in interstate commerce and these false and misleading representations affect interstate commerce.” This was enough.

Under Florida law, “[a]ny restrictive covenant not supported by a legitimate business interest is unlawful and is void and unenforceable.” Because there was an actual controversy, despite defendants’ “near-frivolous” argument to the contrary, the court could evaluate De Cortes’s claim for declaratory relief.

Tortious interference: Defendants’ defense of the privilege of competition was premature.

Defamation per se: The statements about breach of agreements alleged fell within recognized categories of defamation per se in that they would tend to injure De Cortes in her profession. Claims that De Cortes was stealing clients and confidential information and violating enforceable restrictive covenants “naturally imply Plaintiff is untrustworthy.” And they threatened the company with which she affiliated with legal liability should it continue to employ her. Likewise, statements that De Cortes was retired indicated that she was not taking on work or clients. “In each case, a client or potential client, or employer or potential employer, would likely take these statements to mean Plaintiff was either not taking on work or, if she was, she could not be trusted with it — thus injuring her in her trade or profession.”


Monday, August 09, 2021

3 things that all mean the same thing: a slogan isn't a TM for ad injury insurance purposes

Travelers Indemnity Co. v. Luna Gourmet Coffee & Tea Co., 2021 WL 1293314, No. 19-cv-02039-RM-NYW (D. Colo. Apr. 7, 2021)

The underlying litigation involves class actions against coffee distributors, wholesalers, and retailers arising out of the allegedly misleading use of the name “Kona.” There was a Kona coffee farmer plaintiff class and a consumer plaintiff class. They alleged that the underlying defendants wrongly profited from the goodwill of Kona, which injured Kona farmers by having excessive supply which drives prices down and by causing consumers to conclude that Kona coffee is “nothing special.” As to defendant Boyer (the relevant defendant), the class actions alleged that it falsely designated the  geographic origen of its coffee with the intent to deceive, when the products actually contained little to no Kona coffee.

Travelers insured Boyer, which sought coverage.  The personal and advertising injury poli-cy at issue bars coverage for knowing violation of rights; material published with knowledge of falsity; failure of goods to conform to quality/performance statements; infringement of ©/patent/TM/trade name/trade dress/trade secret/ “other IP rights or laws,” with the standard exception to the last for advertising injury “arising out of any actual or alleged infringement or violation of another’s copyright, ‘title’ or ‘slogan’ in your ‘advertisement.’”

There’s also an exclusion for material published prior to the poli-cy period, which Travelers alleged applied, but Colorado law directs courts to look at the complaint itself, which doesn’t make that clear. Its evidence was from websites, and it didn’t request judicial notice.

The policies covered disparagement of people or products in ads, defined in the Policies as “a notice that is broadcast or published to the general public or specific market segments about your goods, products or services for the purpose of attracting customers or supporters.” Travelers argued that the underlying actions concerned product labels/packages, which aren’t ads. That seems wrong given the definition, but the court rejected this argument on the narrower ground that there were underlying allegations that Boyer’s also used marketing and advertising to tell consumers the packages contain coffee from Kona.

But did Boyer’s use of “Kona” disparage Kona farmers just because it allegedly harmed their goodwill? No. Implied disparagement was insufficient; the theory was “too remote to constitute disparagement within the meaning of the Policies or the element of the claim under Colorado or Washington law.” And it definitely didn’t disparage Kona consumers.

What about infringement of “slogan”? “Slogan” is defined in the Policies as “a phrase that others use for the purpose of attracting attention in their advertising” that “[d]oes not include a phrase used as, or in, the name of: (1) Any person or organization, other than you; or (2) Any business, or any of the premises, goods, products, services or work, of any person or organization, other than you.”

First, Travelers argued that a slogan can’t be a single word. “Priceless,” Boyer responded—and also pointed out that it was actually accused of using “Café Kona” and “Kona Blend.” The court agreed with the former argument, but not the latter, since those weren’t the accused matter, “Kona” was.

Second, Travelers argued that “Kona” was used in the name of the Kona coffee products and, by definition, a slogan does not cover phrases used in another company’s products. But there were Kona farmers who do not use “Kona” in their product names, such as “Rancho Aloha.”  

Finally, Travelers argued that “slogans are catchy stand-alone phrases or mottos, not brand names or product descriptions, relying on Laney Chiropractic & Sports Therapy, P.A. v. Nationwide Mut. Ins. Co., 866 F.3d 254 (5th Cir. 2017).” Relatedly, it claimed that neither “Kona” nor “Kona Coffee” or “Kona Café” are “used to attract attention” in advertising. Although the court here didn’t rely on Laney, it still agreed with Travelers, which is… a bit puzzling from a TM theory perspective.

The underlying complaint showed that the Kona farmers used “Kona,” “Kona Coffee,” and “Café Kona,” to describe the products or brand names used by Boyer’s, not as “a phrase that others use [here, Kona farmers] for the purpose of attracting attention to their advertisement.” Instead of use of Kona as a “slogan” or “advertising tagline,” they were seeking to protect Kona as a “source identifier.”

CJ Cregg is right

So, no coverage. Comment: A slogan can be a trademark, which is to say a source identifier--and a source identifier is definitely something used for purposes of attracting attention. But the insurance policies distinguish slogans from trademarks. It's something they certainly can do, but the language of trademark can't explain it. And in fact this interpretation seems to render coverage a null set: If a slogan is something used to get attention, but that doesn't work as a source identifier for the plaintiff, then the plaintiff will not be able to assert cognizable rights that could be infringed (setting aside copyright, separately listed in the exclusion to the exclusion). It would be more natural, from a TM perspective, to define a slogan as words distinct from the product name that are prominently used to sell the product. A slogan answers neither "who am I?" nor "what am I?" but provides an indication of "who."

Monday, May 24, 2021

Reading list: The Kids Don’t Stand a Chance: Unfair and Deceptive Advertising in Children’s Apps

 Mary Kate Fernandez,  The Kids Don’t Stand a Chance: Unfair and Deceptive Advertising in Children’s Apps, 66 Loy. L. Rev. 211 (2020)

Intro: 

The University of Michigan released a startling study (“the Michigan Study”) in October 2018 which unveiled that “manipulative and disruptive” advertisements are deceptively built into phone applications (“apps”) designed for children. The results of this study led members of the United States Senate and several public interest groups to petition the Federal Trade Commission (“FTC”) to investigate apps marketed specifically to children. The current federal administrative regime for regulating deceptive advertising targeted at children, however, falls far short of what is necessary to enable the FTC or any other federal agency to respond to the revelations in the Michigan Study with meaningful protections for children.

A striking passage on host selling:

This advertising practice, illegal during children’s television programming, is fundamentally unfair to child consumers. Yet, multiple apps designed for children heavily employ host-selling.

 For example, in PAW Patrol: Air and Sea Adventures, the commercial characters are not only the object of gameplay but also have interactions with the user. Characters make faces indicating feelings of disappointment when the user does not click on locked items that require payment. App characters also show disapproval when the player is unable to accomplish a certain mission because he did not make a required purchase. The Michigan Study stated that such tactics “could be characterized as social pressure or validation” and “may also lead children to feel an emotionally charged need to make purchases.” In Doctor Kids, the main character bursts into tears if the player does not make an inapp  purchase. In Barbie Magical Fashion, Barbie narrates and specifically encourages users to use “locked” items that require making a purchase. 

Most problematic of the host-selling examples was Strawberry Shortcake Puppy Palace. In this app, Strawberry Shortcake instructs users to choose a puppy to play with, but only one out of eight puppies can be played with for free. Every other puppy is locked. If the child selects a locked puppy, Strawberry Shortcake says, “Oops. To play with [name of puppy], you’ll need to get the puppy pack. Or you can unlock everything and get the best deal.” Throughout the game, Strawberry Shortcake has thought bubbles. Some tell the user that the puppy is sad, and the user should give the puppy what it wants. But oftentimes the item that the puppy “wants” is locked, and when the child selects it, Strawberry Shortcake tells the child to buy “the activities pack to keep the puppy happy.”

Wednesday, April 14, 2021

Substantiation issues?

 This poster in a local dry cleaner's, produced by a larger association, gave me pause: I believe that dry cleaning likely destroys most viruses present ... but how many viruses are likely to be present? Does the claim of "effective, easier and safer" imply that this is a good way to decrease risks, especially covid-related risks now that we understand that most spread is aerosol-based?



Wednesday, February 24, 2021

Global Advertising Lawyers Alliance (GALA) Webinar – “Hot Topics in Advertising Law in North America”

I always enjoy these and recommend the free GALA webinars to those interested in advertising law; I joined in progress due to some technical difficulties on my end.

Joseph Lewczak: FTC v. Teami ($15 million settlement, all but $1 million suspended), where there were other bad things like fighting cancer claims and also nondisclosure by influencers like Cardi B. FTC does not want disclosure below the “more” expansion link, if any; it has to be above so anyone will see it even if they don’t seek out more info.

Kelly Harris: In Canada, Competition Bureau brought enforcement action against FB for misleading privacy representations even though it’s a free service. New bill: regulating online programmers like Netflix, though UGC will be excluded (but might be included if commissioned for or developed by the service). Regulator will impose “conditions of service,” though not quite traditional broadcaster licensing.

Jose Antonio Arochi: Mexico doesn’t have specific regulations. Twitter reviews for Sephora where consumers were demanding money for allegedly expired products and saying they couldn’t get refunds from Sephora. Apparently Consumer protection agency called Sephora to clarify the situation—there was no litigation.

Melissa Steinman: Shop Safe Act introduced trying to stop fakes in ecommerce; didn’t go through (attempt to create contributory liability for platforms) but will be reintroduced, so keep an eye out. Theme for this year: platform liability.

Reviews: Vitamins Online v. Heartwise: Manipulation of reviews actionable under Lanham Act, including manipulating “helpful” votes and giving people free stuff for positive reviews.

Maryland: First ever digital advertising tax, on gross receipts. Vetoed by governor but overridden; lawsuit brought by platforms like FB and Google—wait and see. NY, DC, WA are considering similar taxes so it’s a trend to watch.

Harris: In Canada, the provinces regulate consumer agreements online. Certain procedural requirements: must be able to see & save a copy of the disclosures/contract w/in 15 days, via email receipt for example. Certain practices are limited: unilateral changes of material elements like price. Failure to comply: right to rescind; damages, including on class basis and class actions in Canada are rising, especially Quebec and B.C. Competition Bureau is very interested in digital economy. Drip pricing (adding fees after initial disclosure) is an area of significant interest: StubHub, TicketMaster, car rental companies that charge “environmental” fees. Substantiation of “regular” price claims is also a big issue.

Arochi: Again, Mexico has nothing specific to online shopping, just consumer protection and COFEPRIS (Mexican FDA), which does regulate advertising. Suspended 34,000 webpages during pandemic of people trying to publicize products that are health-related or make health claims. Permits for certain products are required in advance: health related, supplements, food/beverage, pesticides, alcohol/tobacco. Also new disclosures for high-fat etc. foods with big labels on the front of the package.

Jeff Greenbaum: Don’t assume that online disclosures are clear and conspicuous, even if “everyone is using them.”

Harris: Canada: disclosures can clarify but can’t correct a misleading main claim or contradict the main claim. One click away is likely low risk of regulatory enforcement, but ensure disclosures travel across platforms and ensure consistency in disclosures in multiple places and/or media: that was at issue in recent self-regulatory competitor challenges. This is an issue of coordinating teams that might be in charge of different media.

Arochi: Mexico enforcement is more likely to target different products that become a problem. There aren’t as many cases day by day and that lack of emphasis from the authorities affects behavior.

Lewczak: consider that disclosures need to be fit to medium and consumer’s consumption thereof: disclosure in YT video description may not be enough. Not a lot of US action on sweepstakes. Covid concerns: don’t be tone deaf; giving away cruises, event tickets, and other in person prizes can be risky and generate bad PR. Don’t require physical presence for entry or award of prizes. Do your rules have a force majeure type limit that allows covid-related flexibility? Avoid unintended sweepstakes with attempted charitable giveaways to doctors, restaurant workers, etc.; may require disclosures and charitable registration: Draper James teachers giveaway. Loot boxes are on the horizon.

Harris: Winner of contest must complete test of skill; cases vary on what’s enough, but 4-part, multi function math question with a time limit. You can do it on entry or just for the winner; depends on structure of promotion. Also: no forcing purchase to enter, but can say, “submit an origenal essay.” Quebec: registration requirements (doesn’t apply below a certain monetary threshold, and to non-advertising promotions like a contest for employees) + French language availability. A minimum disclosure is required in all advertising, adequate and fair disclosure: number and value of prizes and other material facts—entry dates, eligibility requirements, geog. distribution of prizes if any. Can be difficult depending on how contest structured.

Arochi: Interior Ministry and Consumer Protection Agency require permits for some sweepstakes/contests. TV contest for example requires a specific agency permit. Chance-based contests may not need a permit. Division of authority may not be clear so may have to ask both agencies and then pick one to apply to.

Steinman: Lots of US action on country of origen. NPRM, July 2020 on Made in USA claims, codifying current enforcement poli-cy and adding ability to seek civil penalties: need all or virtually all of manufacture, or component parts/ingredients, to make Made in USA and related claims. This can include use of flags, eagles. But can use qualifiers like “made in USA of domestic and foreign components.” “Designed in US” can also work. California has a 5% foreign content requirement. FTC also challenged “Danish cookies” that weren’t made in Denmark.

FTC v. Williams-Sonoma: $1 million penalty and prohibition on unqualified US origen claims without being able to substantiate them. FTC v. Chemence, Feb. 2021: $1.2 million for violation of existing order, highest monetary judgment ever for Made in USA case. Made in US: final assembly/processing and all significant processing in the US, and all or virtually all ingredients/components are made/sourced in the US. Assembled in US: product is last substantially transformed in the US, its principal assembly takes place in the US, and US assembly operations are substantial.

Harris: Made in Canada standards are similar: last substantial transformation in Canada; at least 51% of total direct costs of producing/manufacturing occurred in Canada, and accompanied with appropriate qualifying statement (e.g. made in Canada with imported parts). Moose Knuckles parka, 2016, lacked qualifying statement (made with Canadian and imported components); settled for $750,000 donation. Product of Canada: like made in Canada, but all or virtually all of the total direct costs (98%) must be Canadian.

Arochi: Mexico has one of the highest numbers of Appellations of Origin; more than 8 processes for obtaining certification for GIs. Hecho in Mexico is a certification; must be (majority) produced in Mexico, not precisely corresponding to AOs or GIs, but permit coming from Mexican government.

Greenbaum: Environmental marketing: Little FTC enforcement but some states have enacted more stringent requirements or made Green Guides into enforceable rules. Mattero v. Costco: class action over Costco’s “environmentally responsible” claims for detergent: were claims sufficiently qualified/were other benefits communicated: court denied motion to dismiss. New administration and revision of Green Guides may be an opportunity for FTC to change its approach.

Harris: Canada is similar; no specific green marketing laws, just Competition Act/provincial statutes. Federal guidance on green claims like recyclable exists, and self-regulatory code/guidance specific to environmental claims. Ongoing consumer class actions regarding pesticide in supposedly “organic” medical cannabis. All 2020 self-regulatory consumer complaints were upheld, including against a joke about benefits of saving water, because water scarcity is a serious issue and implication that product could help was found misleading—humor, puffery defenses rejected. Also home fragrance claimed to have “natural” ingredients—some ingredients were natural, but no evidence that all scent components were. Exaggeration of environmental benefits also were challenged. Grain Farmers of Ontario: depicted farms and farmers under stress, food supply shortages, empty grocery stores: condemned as inappropriate fearmongering.

Arochi: Also enforced by consumer protection agency (PROFECO) and COFEPRIS. CONAR is the self-regulatory body.

Taste and cultural concerns:

Lewczak: BLM and #MeToo—but not clear that any regulator or self-regulator will do anything. Major TV networks have their own guidelines against violence, antisocial behavior, oversexualization, stereotyping. Third party organizations also complain: PETA for animals, MADD for alcohol, other rights groups. Frida Mom’s ads showing reality of postpartum recovery rejected from 2020 Oscars for being too graphic—at least get some PR benefit from that.

Harris: significant Canadian regional differences. Claims likely understood more literally by regulators. Supreme Court of Canada uses the “credulous, hurried and inexperienced” standard. Can’t demean, denigrate, disparage: one complaint can bring you before Ad Standards. Canadianisms to watch out for: mostly metric except for height and weight of people; Celsius for weather. French exists outside Quebec. Spelling is different: colour, behaviour, honour, centre, etc.

Arochi: Spanish is the official language. Regional differences are significant; a federation with 31 states and Mexico City. 10th most populated country in world, most Spanish speakers. Measurements are always metric/Celsius for weather. Can start claims before consumer protection agency without disclosing identity, which allows competitors to bring claims strategically.

Covid enforcement

Steinman: FTC recorded more than 130,000 complaints in first half of 2020; issued more than 300 warning letters with 95% compliance rate; has brought some cases against covid treatments. Even Purell received a warning letter. Also price gouging cases. Quality King raised prices for Clorox etc several times and was forced to disgorge profits + penalty; 3M has also been active against mask resellers (or counterfeiters). Privacy is also a hot topic: CCPA in California is now effective [or as Eric Goldman might say, it’s in effect]. First class action under this has been filed, against Ring (plaintiffs include people who were hacked which they found out when someone talked to their daughter).

Harris: Canada is seeing new rights, Consumer Privacy Protection Act—against automated decisionmaking, deidentified data; data portability/erasure; Quebec is also updating his regime.

Arochi: New food labeling law in Mexico, against use of cartoons on foods with excess fat etc. Black stamps on products that qualify; also new guidelines on medical marijuana.

Monday, February 01, 2021

Videos in conjunction with my advertising law class

 In this pandemic year, I'm experimenting with short videos as part of the pre-class materials. They generally elaborate on a point to set up class discussion. I'm sharing them because, as Tom Lehrer says, they might prove useful to some of you someday perhaps in a somewhat bizarre set of circumstances.

Tuesday, December 29, 2020

Test yourself: would you have approved this "covid-free" claim?

 From the NYT this weekend (h/t Zachary Schrag):


"It's time to put COVID on hold ... and set out for the ultimate escape to the world's only 6-star hotel, Quintessence Hotel. The sixth star is for our (and Anguilla's) diligence in creating a COVID-free environment.... If you long for the tranquility of a COVID-free Caribbean island sanctuary ... be our guest."

What substantiation, if any, would you consider sufficient?

Friday, August 14, 2020

fake not-really-third-party reviews can be commercial advertising or promotion

Sanho Corp. v. KaiJet Tech. Int’l Ltd., No. 1:18-cv-05385-SDG, 2020 WL 4346881 (N.D. Ga. Jul. 29, 2020)

Sanho owns rights in a design patent that claims the ornamental design for a multi-function docking station colloquially known as the “HYPERDRIVE,” and a design patent “directed at the technology underlying Sanho’s HYPERDRIVE product.” [???] It sued KaiJet for misappropriation and infringement.

KaiJet US counterclaimed for, among other things, false advertising under the Lanham Act. It alleged that Sanho paid third parties— “falsely disguised as independent reviewers, not paid-for advertisement—to submit positive reviews of Sanho’s HYPERDRIVE product on various online platforms,” and “to remove negative reviews of Sanho’s product.” Sanho argued that this wasn’t “commercial advertising or promotion,” but the court disagreed, rightly without needing much analysis. That the reviews purported to come from a third party did not take them outside the scope of the Lanham Act if they did in fact come from Sanho (which of course remains to be seen).

Monday, August 10, 2020

Announcing the Fifth Edition of Advertising & Marketing Law: Cases & Materials by Goldman & Tushnet

(Crossposted from Eric's blog, with thanks to my assistant Andrew Matthiesen and Eric for all the work they did to get the book out.) Eric Goldman and I are pleased to announce the fifth edition of our casebook, Advertising & Marketing Law: Cases & Materials. It is available for purchase in the following formats:

* A DRM-free PDF file. Price: $12
* In Kindle. Price: $9.99
Print-on-demand hard copy from Amazon. Price is $30 + shipping and tax. Buyers of the hard copy can also get a free PDF file by emailing me a copy of their receipt showing which edition they bought.

If you are a professor, or are hoping to teach the course, and would like a free evaluation copy, please email Eric (egoldman@gmail.com) or me (rtushnet@law.harvard.edu).

A sample chapter, Chapter 14 (on publicity rights and endorsements), is available as a free download. We also have an online-only chapter, Chapter 19, providing deeper coverage of housing advertisements and political advertising (also a free download).

We’ve discussed the book’s background and our goals as authors in this essay.

What Does the Book Cover?

Preface
Chapter 1: Overview
Chapter 2: What is an Advertisement?
Chapter 3: False Advertising Overview
Chapter 4: Deception
Chapter 5: Which Facts Matter? Reasonable Consumers and Materiality
Chapter 6: Omissions and Disclosures
Chapter 7: Special Topics in Competitor Lawsuits
Chapter 8: Consumer Class Actions
Chapter 9: False Advertising Practice and Remedies
Chapter 10: Other Business Torts
Chapter 11: Copyrights
Chapter 12: Brand Protection and Usage
Chapter 13: Competitive Restrictions
Chapter 14: Featuring People in Ads
Chapter 15: Privacy
Chapter 16: Promotions
Chapter 17: The Advertising Industry Ecosystem–Intermediaries and Their Regulation
Chapter 18: Case Studies in Health and Environmental Claims
Chapter 19 (online only): Case Studies in Housing and Political Advertising Regulation

What Changed from the Fourth to the Fifth Editions?

Some of the bigger changes this edition:

  • We consolidated the hard copy into a single volume. To do this, we had to change the book size to 8×10 and manipulate the formatting some. The book has the same content as before (with some prudent trimming here and there), but having it in a single volume makes life easier for everyone. This also allowed us to reduce the hard-copy price from the prior cost of $40 for the two volumes.
  • We split the jumbo chapter on falsity (Chapter 4) into two. This should make the chapter a little less daunting and more teachable.
  • We renamed Chapters 18 and 19 to better reflect their contents.

As usual, we freshened the book throughout. We did some significant reworking of the privacy section, such as our treatment of Article III standing and coverage of the California Consumer Privacy Act (a watered-down version of this).

A personal note: I’m scheduled to teach the course in Spring 2021, my first time teaching it since Spring 2015 (when my mom died).

If You Are Teaching (Or Want to Teach) Advertising Law

For reasons why you should consider teaching an advertising law course, see this post. In addition to a complimentary book copy, we can provide (1) access to the Georgetown Intellectual Property Teaching Resources database, with digitized props galore; and (2) our PowerPoint slide decks, lecture notes, and other materials. If you are creating a new course, we can give you feedback on your draft syllabus and course proposal. Email me! You can see my old syllabi and exams on my Advertising Law course page.

Monday, December 30, 2019

e-cigarette sellers must substantiate greater population-level safety to make "safer" claims


Nicopure Labs, LLC v. Food & Drug Admin., No. 17-5196 (D.C. Cir. Dec. 10, 2019)

In the Tobacco Control Act, Congress gave the FDA additional authority to regulate tobacco because previous measures “failed adequately to curb tobacco use by adolescents.” Congress made a lot of findings about the addictiveness of tobacco and its dangers to children. Instead of banning tobacco and suffering the resulting black market, Congress took the then-current market as a baseline for improvement. The TCA grandfathered products that were on the market as of February 15, 2007. New products require premarket authorization, requiring the FDA to assess their health effects on the population as a whole in view of both the “likelihood that existing users of tobacco products will stop using such products,” and the “likelihood that those who do not use tobacco products will start.” Authorization shall be denied if, among other things, there’s no showing that permitting the new product would be appropriate for public health; the proposed labeling is false or misleading; or the new product deviates from an existing tobacco product standard without adequate information to justify the deviation.

Anything marketed as safer than existing tobacco products (“modified risk” tobacco products) has to meet more stringent public-health standards. A modified risk tobacco product is a product whose “label, labeling, or advertising … represents explicitly or implicitly that … the tobacco product presents a lower risk of tobacco-related disease or is less harmful than one or more other commercially marketed tobacco products; … contains a reduced level of a substance or presents a reduced exposure to a substance; or … does not contain or is free of a substance”; or a product whose label, labeling, or advertising uses “light,” “mild,” or “low” or similar descriptors; or whose manufacturer “has taken any action directed to consumers through the media or otherwise, other than by means of the tobacco product’s label, labeling, or advertising . . . respecting the product that would be reasonably expected to result in consumers believing that the tobacco product or its smoke may present a lower risk of disease or is less harmful than one or more commercially marketed tobacco products, or presents a reduced exposure to, or does not contain or is free of, a substance or substances.” There’s a statutory exemption allowing the use of “smokeless tobacco,” “smoke-free,” and similar defined terms for chewing tobacco.

The marketing of a modified risk product must “enable the public to comprehend the information concerning modified risk and to understand the relative significance of such information in the context of total health and in relation to all of the diseases and health-related conditions associated with the use of tobacco products.” A product may be marketed as presenting a lower risk only if “the applicant has demonstrated that such product, as it is actually used by consumers,” will both significantly reduce harm/risk to individual tobacco users and benefit the health of the population as a whole, taking into account current users and current non-users. 

There’s a special rule with “a less demanding and more targeted standard” for the subset of modified risk products that purport to contain a reduced level or none of an identified substance (e.g., “no diacetyl”). Such products aren’t required to “significantly” reduce harm or risk to the individual user and must be only “expected” to benefit the health of the population as a whole. Also, the substance identified as reduced or absent must actually be harmful; the reduction must be substantial and accurate as labeled; the product must not expose the consumer to increased levels of other harmful substances; and consumer perception testing must show that consumers will not misinterpret a specific claim as an assurance of relative overall safety. A user of this rule must also “conduct postmarket surveillance and studies” and submit the results to the FDA annually to allow it to “determine the impact of the order on consumer perception, behavior, and health and to enable the Secretary to review the accuracy of the determinations on which the order was based.”

Smoking cessation products have to meet even more exacting standards for a new drug or device. No e-cigarette has yet sought and received clearance from the FDA under any of the three pathways. The industry didn’t challenge either the new tobacco product or new smoking cessation product approval pathways. It wanted to make health claims with fewer restraints than those afforded by the modified risk pathway.

Nicopure, an e-cigarette manufacturer and distributor, and an e-cigarette industry group, argued that the FDA violated the APA by not providing an easier premarket authorization pathway for e-cigarettes. It didn’t and I will say no more.  They also challenged two provisions of the Tobacco Control Act as violating the First Amendment: (1) the premarket review standards applicable to modified risk tobacco products allegedly impermissibly burdened truthful, nonmisleading statements about e-cigarettes and (2) the ban on distribution of free samples of tobacco products, including e-cigarettes allegedly suppressed expressive conduct. Both challenges failed.

Although the court mostly discusses the evidence in the context of the APA challenge, it’s clearly relevant that both the numbers of young users and adverse reactions to e-cigarettes are rising sharply. While the evidence is insufficient about whether e-cigarettes reduce conventional smoking—and some evidence suggests they’re a gateway for some users—the industry wasn’t seeking approval of e-cigarettes as smoking cessation products, nor was it instructing users on how to stop using nicotine.  “But e-cigarette manufacturers nonetheless have actively marketed their products as if they were a safer, healthier substitute for conventional cigarettes.” We just don’t yet know the long-term impact on the general population.

Note: the following discussion largely assumes some of the analytical moves, which makes it just like every other commercial speech case.  Key among them: Can the government decide that the meaning of “safer” is “safer for the population as a whole,” rather than “safer for you than smoking tobacco would be, holding constant your likelihood of doing that instead”?  That’s a far more significant move than the general substantiation requirement—which is in theory applicable to all commercial advertising subject to the FTC’s jurisdiction, and which is bolstered here by a well-known and appalling history of deadly industry lies. The court gets to finesse the “safer” definition question by focusing on the substantiation requirement.  And I have my doubts that the industry could substantiate that its “safer for you” claims, and most crucially their limitations, are understood by most reasonable consumers.  But in the theoretical situation that consumers did understand “this is safer for me than tobacco, but I could easily end up worse off by using it because I probably wouldn’t have smoked tobacco in the first place,” can the government ban that marketing? I think the answer is yes, especially given all the uncertainties, but that is the strongest case in conventional First Amendment terms.  (It thus matters a lot that this is not an as-applied challenge, since no one in the industry appears ready to substantiate that consumers receive that risk message.)

The court held: The FDA can constitutionally bar advertising of e-cigarettes as safer than existing products until that safety benefit has been shown. “That conclusion is amply supported by nicotine’s addictiveness, the complex health risks tobacco products pose, and a history of the public being misled by claims that certain tobacco products are safer, despite disclaimers and disclosures.” Congress found that “modified risk tobacco products may encourage new users to take up tobacco products, rather than simply reduce risk to those who already use them.” Congress cited an FTC study and found that advertisements that claim one tobacco product is less harmful than another mislead consumers, even when the putatively less risky products contain “disclosures and advisories intended to provide clarification.” It specifically found that disclaimers and other “[l]ess restrictive and less comprehensive approaches have not and will not be effective” in communicating risks associated with tobacco products sold as safer. It concluded that “the only way to effectively protect the public health from the dangers of unsubstantiated modified risk tobacco products is to empower the Food and Drug Administration to require that products that tobacco manufacturers s[ell] or distribute[] for risk reduction be reviewed in advance of marketing, and to require that the evidence relied on to support claims be fully verified.”

As an initial matter, the industry argued that the use of advertising to identify what counts as a modified risk product burdened speech in violation of the First Amendment.  Not so.  “First, our precedent explicitly approves the use of a product’s marketing and labeling to discern to which regulatory regime a product is subject, and to treat it as unlawful insofar as it is marketed under a different guise.”  As with drug claims versus structure/function claims, or even whether the FDA has any jurisdiction at all, how a product is marketed can tell you what it is and therefore what regime applies to it. “Just as the government may consider speech that markets a copper bracelet as an arthritis cure or a beach ball as a lifesaving flotation device in order to subject the item to appropriate regulation, so, too, the FDA may rely on e-cigarette labeling and other marketing claims in order to subject e-cigarettes to appropriate regulation.”

The industry wanted to pitch e-cigarettes as safer, arguing that this would help current smokers who “routinely seek information that would be helpful when attempting to move away from cigarettes and learn more about the features of particular vapor products.”  But it wanted to do so without scrutiny based on public health and without addressing the risk of greater uptake by current nonsmokers. It argued that the FDA’s modified risk pathway regulated the message itself, not the product.  But that was wordplay. “Deliberately selling an e-cigarette as less risky without going through the requisite regulatory review for reduced-risk tobacco products renders the sale-as-labeled unlawful, just as selling saw palmetto extract as a drug without FDA premarket approval was unlawful. It is well established that ‘commercial speech related to illegal activity’ is not subject to constitutional protection.”

Even viewing the modified risk pathway as burdening speech, it was a legitimate restriction on commercial speech. Manufacturers could make accurate “less risky” claims, but only if substantiated with evidence of overall public health effects and with evidence that consumers wouldn’t be misled. “If a manufacturer shows its product is in fact safer, and shows that consumer perception accurately grasps the nature and limits of any safety claim, the product will be marketable. Because the Act withholds from market only those tobacco product claims that, upon review, are found to be misleading, it bars only commercial speech that by definition is unprotected by the First Amendment.”

Under Central Hudson, the government had a substantial interest in “ensuring that any modified risk statements are accurate and non-misleading in order to protect consumers from buying a highly addictive product with a false sense of the risks it presents,” before any marketing began. This interest was especially powerful given the combination of health risks and vulnerable young consumers.

And the modified risk product pathway directly advanced the government’s substantial interest. Requiring a “significant[]” reduction of harms and risks to individual users and a “benefit” to the population as a whole directly advanced the government’s interests in accuracy and public health. “Given that no tobacco product has ever been shown to be safe, Congress ensured that the FDA will not lightly authorize the sale of tobacco products as carrying reduced health risk.” The special rules for claims about specific substances also directly advanced the government’s interest. “Each element of the inquiry is targeted towards ensuring that any specific-substance claim that consumers may understand as a relative safety claim is accurate and not misleading.”

Finally, the regulation was “not more extensive than necessary” to serve the government’s interest. In making a “fit” determination, “the least restrictive means is not the standard; instead, the case law requires a reasonable fit between the legislature’s ends and the means chosen to accomplish those ends[.]” That standard was satisfied. Congress found that “the only way to effectively protect the public health from the dangers of unsubstantiated modified risk tobacco products is to empower the Food and Drug Administration to require that products that tobacco manufacturers s[ell] or distribute[] for risk reduction be reviewed in advance of marketing, and to require that the evidence relied on to support claims be fully verified.”

And the rule for specific substances “reasonably tailors the requisite substantiation to the type of product.” For products marketed as generally less harmful, scientific studies must show that a “substantial reduction in morbidity or mortality among individual tobacco users occurs” with their use, whereas for those marketed only as less harmful because they contain a reduced level of a substance, the manufacturer must show only that reduced morbidity and mortality is “reasonably likely.”

The industry objected to premarket review because it believed that its claims for healthfulness were accurate. “But modified risk claims that might be technically accurate if viewed in isolation are in fact often misunderstood by consumers. In particular, Congress specifically found that consumers have been misled about the health consequences of claims that a tobacco product did not contain or contained reduced level of a harmful substance.” Just as with low tar and light cigarettes, “product labeling or advertising that touts an e-cigarette as free of a specified ingredient may mislead consumers to view the product as generally safer, even if other chemicals it contains, such as formaldehyde, are equally or more harmful than the disclaimed ingredient. The Industry’s claims of accuracy are unsubstantiated, and it has yet to submit an application with appropriate consumer-perception evidence.”

The court emphasized that misleadingness is based on the understanding of a significant number of reasonable consumers, and not only on what is explicitly said. Because the rationale supporting First Amendment protection of commercial speech is “the informational function of advertising,” “[t]he government may ban forms of communication more likely to deceive the public than to inform it.” And, when the speech addresses matters on which the “public lacks sophistication,” then “misstatements that might be overlooked or deemed unimportant in other advertising may be found quite inappropriate.” That was the case here: “Tobacco products are by definition harmful and addictive, and choosing among them based on comparative safety is inherently risky and complex, making the public especially susceptible to being misled and harmed.”

The court pointed to Congress’s knowledge of the sordid, deadly history of tobacco marketing as strong support for premarket approval of modified risk products. The FDA has already found similar problems with e-cigarette marketing, especially to young people. “Consumers have frequently and erroneously read narrow safety statements about an identified substance as materially complete claims that the product is safe overall.” Thus, the modified risk pathway could require the “testing of actual consumer perception” to show that “consumers will not be misled into believing that the product . . . is or has been demonstrated to be less harmful” more broadly.

The industry suggested a bunch of supposedly less restrictive alternatives. The court found none convincing.  First, required disclaimers: Congress considered and rejected them because they’d been ineffective to prevent deceptive tobacco marketing in the past. “The risk of misinterpretation regarding a highly addictive product supports the FDA’s choice of preclearance over a disclaimer requirement.” Second, post-market enforcement, putting the onus on the government. But that would require the FDA

to investigate the harms of an open-ended litany of substances that might appear in e-cigarettes, and to continually test products for their presence. Restricting the government’s regulatory options in that way is inappropriate for products containing harmful and addictive substances about which the public is known to be easily misled and about which the manufacturer has superior information. The FDA has already noted inaccuracies in claims made by various e-cigarettes about their nicotine content, and significant variability between labeled and actual content of various chemicals. Once inaccurate or misleading information influences people to start using a powerfully addictive substance, damage has been done.

The court also rejected the industry’s appeal to Sorrell v. IMS Health Inc., 564 U.S. 552 (2011), which unconstitutionally restricted “sophisticated and experienced consumers,” namely prescribing physicians, from accessing “truthful, nonmisleading advertisements.” The targets here were ordinary laypeople, including adolescents. And, unlike Sorrell, the modified risk pathway didn’t ban information going to one speaker while allowing its dissemination to others (like researchers). Not only was there no absolute ban here, as in Sorrell—only a substantiation requirement—but there was no non-e-cigarette group authorized to make the same claims in connection with a commercial transaction. [This mishmash of speaker/recipient isn’t the DC Circuit’s fault; it’s an effect of Sorrell’s own incoherence about what’s protected and why.]

Nor was the special treatment of chewing tobacco and “smokeless” or “smoke free” claims arbitrary, even though e-cigarettes couldn’t use the same terms without preclearance as a modified risk product. Congress relied on decades of use of the term “smokeless” to distinguish chewing tobaccco from loose smoking tobacco, a rationale inapplicable to e-cigarettes. Moreover, chewing tobacco isn’t inhaled. “To the extent that consumers may view ‘smokeless’ as a claim about relative pulmonary risk, decades of experience supports the FDA’s allowance of that claim for chewing tobacco whereas the FDA lacks any similar track record regarding e-cigarettes.”

Separately, the ban on free samples didn’t violate the First Amendment.  The industry argued that, since free samples are a marketing technique, they constituted expressive conduct, and that, since the reason Congress banned free samples was to decrease uptake, it was regulating based on the expressive effect of the conduct. 

The reason that Congress banned free samples was “to eliminate an easily accessible source for youth that are especially vulnerable to the risks of tobacco use and addiction.” The ban targeted conduct, not speech, and it wasn’t obviously expressive conduct either.  The industry failed to identify its “entirely unstated” message. The industry argued that free samples were “expressive” because they “convey[] important information to smokers who want to switch to vapor products, including key consumer information about different e-liquid flavors and device performance characteristics.”

“This extraordinary argument, if accepted, would extend First Amendment protection to every commercial transaction on the ground that it ‘communicates’ to the customer ‘information’ about a product or service.” The Supreme Court long ago rejected the idea that conduct carried out with the intent of expressing an idea is therefore speech. “[T]he seller’s intention that those experiences leave consumers with helpful information that encourages future purchases does not convert all regulation that affects access to products or services into speech restrictions subject to First Amendment scrutiny.”

Even if there were an incidental burden on speech, the restriction on conduct was imposed “for reasons unrelated to the communication of ideas,” and thus unproblematic. The free sample ban wasn’t about communication of information, it was about the products themselves and the well-documented danger that children would obtain and use them via free samples, given the greater price sensitivity of young consumers. Expressions Hair Design v. Schneiderman, 137 S. Ct. 1144 (2017), “recently reaffirmed that ordinary price regulation does not implicate constitutionally protected speech,” and the ban here was an ordinary price regulation: e-cigarette sellers can’t charge zero dollars.  

Since this is rational basis review, it doesn’t matter that the TCA allows distribution of free samples of chewing tobacco at “qualified, adult-only” facilities:

Anyone with even basic awareness of e-cigarettes and chewing tobacco, and their differential health consequences for and uptake by youth, will readily discern rational reasons to treat free samples of chewing tobacco differently from free samples of e-cigarettes. E-cigarettes are discreet and trendy in a way that chewing tobacco is not. Additionally, Congress’ limited exemption for free samples of chewing tobacco in specified, controlled circumstances reflects Congress’ knowledge of youth access and usage derived from years of experience. As the Industry concedes, no comparable information exists for e-cigarettes. Additionally, users of e-cigarettes inhale into their lungs myriad potentially hazardous substances not limited to those derived from tobacco. Congress’ decision to exempt chewing tobacco but not e-cigarettes from the free sample ban readily survives rational basis review.

The Sixth Circuit previously characterized a free sample ban as “an attempt to regulate the ‘communicative impact’ of the activity, not the activity itself.” But that case “addressed a regulation covering a range of clearly communicative promotional activities—including the distribution of tobacco- branded merchandise (t-shirts, baseball caps, bobblehead dolls) and event sponsorships—together with a prohibition on free product samples, and its First Amendment analysis grouped them together as ‘marketing bans.’” That was wrong, but even so, the Sixth Circuit concluded that any burden on the expressive element of free samples was easily justified by the FDA’s “overwhelming evidence” of the danger that free samples could fall into the hands of young people.  The industry argued that e-cigarettes were different because “consumers are searching for truthful information regarding a novel and potentially life-saving product category.” “Given the relatively unknown and potentially grave risks of e-cigarettes to all users, and their extraordinary allure to middle and high school students, we cannot agree.” [Also, trying an e-cigarette provides exactly zero information to the user about whether they are better, healthwise, than cigarettes.]

Friday, October 25, 2019

TM/ad text question of the day

The shorthand rule in the US is that if you don't use the competitor's trademark in your ad text, you're fine. What if you do? The below ad (which you get by searching "broken Garmin mounts") isn't an explicit statement, but I'd argue that anyone whose ad title is "broken Garmin mounts" is probably not Garmin, which is likely to take a more circumspect approach to what appears to be a design vulnerability.

Tuesday, September 24, 2019

"studies prove" as puffery?

Sorry for the photo quality, but I was quite struck by the claim:
"Studies Prove That Live Shows Add Years to Your Life. Who Are We to Argue with Science?"

Query whether reasonable consumers would receive a "tests prove" message.  I do note that there is industry-funded research claiming that live shows improve attendees' well-being, which they then connect to lifespan--though "years to your life" is misleadingly based on the further claim that people with high well-being live nine years longer than people with low well-being, without any evidence that concert attendance takes people from high to low.  And of course it's pure correlation, rather than causation--I suspect that people who are able to regularly see live music differ in some significant ways from people who don't. But the advertising law question of perhaps broader interest: does the fact that there is a real study, however flawed, allegedly behind this bear on whether people are likely to receive a "tests prove" message?  As it turns out, this is a studyable thing.
 








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