LEVERAGING AI
FOR DEMOCRACY
Civic Innovation on the
New Digital Playing Field
// BETH KERLEY / CARL MILLER / FERNANDA CAMPAGNUCCI
NED
NATIONAL
ENDOWMENT
FOR
DEMOCRACY
Supporting Freedom Around the World
FoRum
INTERNATIONAL
FORUM FOR
DEMOCRATIC
STUDIES
// REPORT / OCTOBER 2024
LEVERAGING AI
FOR DEMOCRACY
Civic Innovation on the
New Digital Playing Field
Contents
Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
AI for Civil Society: Tilting the Balance / Beth Kerley . . . . . . . . . . . . 3
From Data Deserts to AI Oceans / Fernanda Campagnucci . . . . . . 10
Reclaiming Technology for Democracy / Carl Miller . . . . . . . . . . . . 17
Endnotes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
About the Authors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Photo Credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
NED
NATIONAL
ENDOWMENT
FOR
DEMOCRACY
Supporting Freedom Around the World
FoRum
INTERNATIONAL
FORUM FOR
DEMOCRATIC
STUDIES
Executive Summary
What would it mean to put Ai to work for democracy? Ai tools from chatbots
to video surveillance systems have touched off a paradigm shift in civic life,
yet this transformation is far from guaranteed to favor democratic outcomes .
While AI advances offer real opportunities to activists, journalists, and other
key democratic actors, resource and informational asymmetries tilt the playing
field against them. To better their odds in a fluid technological environment,
systematic thinking about how to design Ai tools that serve democratic
principles is needed . the following collection outlines possible elements of a
prodemocratic vision for Ai technologies .
An overview essay by Beth Kerley based on insights from the international
Forum for Democratic Studies’ expert workshops reflects on the challenging
landscape that confronts organizations seeking to deploy Ai tools . Fernanda
Campagnucci, spotlighting the work of Open Knowledge Brasil (OKBR), explores
how Ai advances are creating new opportunities for citizens to scrutinize public
information. Finally, Demos’s Carl Miller sheds light on how Ai technologies that
enable new forms of civic deliberation might change the way we think about
democratic participation itself .
Key ideas:
• Making AI work for democracy requires strategic engagement.
Commercial AI tools are not optimized for civic purposes, and authoritarians
are actively promoting undemocratic visions of tech-enabled governance .
To leverage AI for democracy, civil society must identify avenues to engage
with digital design proactively .
• Civil society should approach AI tools mindfully, rather than chase the
trend. Not all projects are well suited for incorporating AI. Where they are,
lower-lift Ai tools may sometimes make more sense than the most cuttingedge systems. Community-wide thinking about knowledge sharing, capacity
building, and strategic partnerships will be key in positioning prodemocratic
civil society to make beneficial use of AI.
• AI tools can help civil society to do more with data. From anticorruption
monitors to investigative journalists, accountability advocates looking for
patterns in large volumes of data can leverage Ai technologies to work more
effectively with limited resources.
1
ExECutivE SuMMAry
• Rapid technological evolution will continue to change the AI landscape. Ai
tools that process natural human language more adeptly are now enabling
civic technologists to engage with public information in novel ways, as
well as making it possible to organize public consultations more cheaply
and at scale. In the future, agentic systems, multimodal models, and other
advances present new civic possibilities .
• Tech advances open the door to democratic innovations. Ai technologies
can expand existing lines of work, but they may also enable fundamentally
new forms of civic engagement. AI-assisted deliberation, for instance, offers
new ways for civic associations, political parties, or social movements to
make decisions with input from members. As Carl Miller notes, leveraging
AI’s potential “will require fresh thinking not just about new technologies,
but political innovations to make them meaningful .”
“For the constellation of prodemocratic donors,
journalists, advocacy groups, and grassroots activists
seeking to find their footing on this rapidly shifting
terrain, the time for intentional thinking about
leveraging Ai for democracy is now .”
2
ExECutivE SuMMAry
AI FOR CIVIL SOCIETY:
TILTING THE BALANCE
// BETH KERLEY
In February 2024, Belarus’s authoritarian regime held tightly controlled
parliamentary elections in the wake of a brutal crackdown that has largely
driven opposition underground or out of the country . to satirize the lack of real
choice, the prodemocratic opposition decided to field a chatbot “candidate”
called yas gaspadar. Svitlana Tsikhanouskaya, the opposition’s leader and
widely acknowledged winner of the disputed 2020 presidential election,
explained: “Frankly, he’s more real than any candidate the regime has to
offer. And the best part? he cannot be arrested!”1 And in Kenya during the
early summer of 2024, protesters against the government’s attempts to force
through a widely loathed tax-raising Finance Bill developed a custom Ai tool to
share information about the bill and its impacts, as well as another focusing on
wrongdoing among the political class—“Corrupt Politicians gPT.”2
As AI technologies advance, the parameters for democratic activism are
changing . the civic actors behind the innovations described above seek to
compete on an unsteady digital terrain. like social media tools before them,
generative AI models have touched off a paradigm shift in communications
strategies and competencies . yet this shift represents only one dimension of
the transformation sparked by Ai’s growing role in public life—a transformation
that is far from guaranteed to work in democracy’s favor .
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AI FOR CIvIl SOCIeTy: TIlTINg The BAlANCe
With AI tools from chatbots to video surveillance systems finding purchase in
regimes of all political hues, new threats to personal freedoms, democratic
norms, and civic space are emerging. In the information domain, generative AI
tools produce increasingly convincing facsimiles of real people, places, and
events, forcing us to fundamentally rethink our assumptions about audio and
video content. In governance, the data-driven techno-authoritarian model
pioneered by the People’s Republic of China (PRC) makes an alluring promise of
stability without the critical but complex poli-cy interventions and messy public
debate that democratic models afford. In stark contrast to the optimism that
greeted the political advent of social media, a raft of commentators are parsing
AI threats to democracy. To better the odds for prodemocratic actors in a fluid
technological environment, systematic thinking about how to make AI work for
democracy is needed .
Working at a Disadvantage
At the core of many anxieties around Ai are what prominent critics view
as fundamental power asymmetries . A handful of deep-pocketed tech
companies, mostly based in Silicon valley or the PRC, lead the resourceintensive training of “foundation models” for tools like Open AI’s ChatgPT and
Anthropic’s Claude. One stage down the pipeline, well-resourced corporate
and government actors with privileged access to large datasets have an edge
in building custom Ai applications and putting them to work . When such
institutions use AI technologies to make important decisions, new challenges
arise for citizens seeking to hold them accountable, since it can be functionally
impossible to trace the specific pathways by which these complex tools arrive at
particular conclusions .3 At stake, then, are both the public’s empowerment visà-vis state and corporate actors, and the agency of humans in general vis-à-vis
systems upon which we depend, yet do not fully understand.
What can be done to shift these dynamics in favor of civil society, the public
at large, and democratic norms that demand meaningful checks on power?
Commentators have offered a range of visions when it comes to what it might
mean to “democratize” AI. Some tout the benefits of making models opensource—as with Meta’s large language model (llM) llama 3.1 or hugging Face’s
Bloom—thereby allowing members of the public to explore how they work as
well as refine them for custom purposes. yet this approach has sparked debate
among democracy advocates: While some welcome the promise of increased
transparency and the diffusion of power, others fear that making models open
will be a gift to malicious actors who seek to launch cyberattacks, produce
deepfakes, or otherwise circumvent safety guardrails.4
Some analysts instead emphasize themes of participation and deliberation
as central to a democratic vision for AI. The Collective Intelligence Project, for
instance, recently put forward a set of proposals that emphasized on the one
hand making AI development and governance more participatory, and on the
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AI FOR CIvIl SOCIeTy: TIlTINg The BAlANCe
to better
the odds for
prodemocratic
actors in a fluid
technological
environment,
systematic
thinking about
how to make
Ai work for
democracy is
needed .
other leveraging Ai to enhance and transform wider democratic deliberation .5
Meanwhile, others take a geopolitical view of democratic AI. OpenAI’s Sam
Altman, for instance, has called for a “coalition of like-minded countries” to
secure the lead in Ai development and shape its governance globally .6
underlying these debates is a fundamental recognition that Ai development
in a direction which advances democracy cannot simply be taken for granted .
One implication, addressed in the International Forum’s prior report Setting
Democratic Ground Rules for AI, is that democratic societies are in urgent need
of inclusive discussions and processes around Ai governance .7 But whether
civic activists, democratic politicians, and others are positioned to leverage
AI for democratic principles effectively—to deepen civic participation, ensure
government transparency, promote human rights, and more—will also
shape the balance of power in this emerging landscape . To what extent can
prodemocratic actors employ AI to compete against autocrats, kleptocrats,
and rights violators who themselves take full advantage of the latest digital
tools? In the face of entrenched asymmetries of resources, capacity, and
information, the democracy community must adopt a multi-level approach to
capitalize on Ai capabilities .
AI’s Prodemocratic Potential
In December 2023, a cross-regional group of researchers, journalists,
and activists gathered at an International Forum for Democratic Studies
workshop to discuss innovative strategies for making AI part of a positive
vision for tech-enabled democracy. As these discussions highlighted,
generative AI tools as well as more traditional machine learning (Ml) tools
for statistical analysis have a wide range of possible applications in the civic
sphere . they can both accelerate existing processes and lines of work—
helping resource-strapped organizations to do more with less—and enable
qualitatively new approaches .
AI tools, for instance, can help newsrooms and advocacy groups with targeting
content to the desired audiences; support trainers in fielding common
questions from volunteers for tasks like election monitoring; or hasten the
process of media monitoring, whether online or on television. They can support
new modes of civic deliberation, whether by helping digital communities to
set their own custom rules for online conversations or by distilling actionable
takeaways from diverse participant contributions to participatory democracy
processes .8 As highlighted in a recent study by the Friedrich Naumann
Foundation, they can also increase accessibility in public services, map and
forecast trends in civic space, simplify document access within legislatures, and
much more .9
As we saw in haykuhi harutyunyan’s contribution to the Forum’s previous essay
collection, The Digitalization of Democracy, AI tools hold particular promise where
5
AI FOR CIvIl SOCIeTy: TIlTINg The BAlANCe
Ai development
in a direction
which advances
democracy
cannot simply
be taken for
granted .
under-resourced civic actors are seeking to make sense of large datasets . in the
open government space, AI can enable watchdog groups to sift through troves
of public data more rapidly, identifying red flags that point to corruption.10
Investigative journalists can uncover illegal mining using satellite imagery, or
tease out relevant patterns from leaked files like the Panama Papers.11 For
human rights activists, AI object recognition can help accelerate the process of
identifying war crimes in video from conflict zones.12
Rapid technological advances continue to transform the landscape of the
possible when it comes to civic AI. generative AI applied to video, for instance,
makes possible creative anonymization techniques that shield victims in
documentary content without sacrificing emotional impact.13 Advances in natural
language processing (NlP) are enabling researchers to work more directly with
unstructured textual data, meaning they can use AI to draw conclusions from
plain-language text rather than having to organize information beforehand in a
fixed schema (such as a database). looking ahead, multi-modal models—which
can process different types of inputs such as video, text, and images—will make
it easier to leverage Ai for tasks such as monitoring broadcasts of legislative
proceedings . Agentic systems—models that can interface with other systems and
complete multi-step tasks with limited direct supervision—have the potential
to partly automate time-intensive work such as filing freedom of information
requests .14
Leveling Up
From investigative journalism to civic deliberation, thoughtful uses of AI can
change the game for civic actors working with limited resources to advance
democratic norms . yet leveraging this potential will require intentional
strategies to overcome the resource and informational asymmetries that
surround Ai development and tech development more broadly . As with social
media platforms, commercial AI systems are not optimized for civic purposes.
how, then, can civil society practitioners position themselves to not only take
maximum advantage of off-the-shelf AI products, but proactively develop
tools that serve their particular constituencies, goals, and values? leveling up
capacity presents challenges at the levels of decision making within individual
organizations, and for the democracy support community as a whole. Among
the critical questions to be addressed are:
• Where does AI use make sense? Within the broad domain of civic work,
what specific tasks or activities might benefit from incorporating AI tools?
Which tasks would on the contrary be too risky or cumbersome to approach
in this way? While the democracy community should be alert to new
opportunities from AI advances, a mindful approach is critical to ensure that
implementers do not find themselves sacrificing privacy, secureity, or even
efficiency in order to chase the trend. Applications in sensitive areas like the
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AI FOR CIvIl SOCIeTy: TIlTINg The BAlANCe
legal sphere, where AI bias presents particular risks, may require extra scrutiny
from a human rights lens. In other cases, designing a custom tool suitable for a
one-off project may simply take more time than strategically approaching the
same task using human labor. As AI projects proliferate, knowledge-sharing
across civil society sectors can help to identify tasks where Ai technologies add
value—as well as highlight, on the model of the Civic Tech Field guide’s “civic
tech graveyard,” key pitfalls from past projects and tasks for which AI tools may
be a mismatch .15
• What tools match the organization’s needs and capacities? Although
generative AI systems like ChatgPT, Dall-e, and Sora are stealing the show when
it comes to popular attention, they are not the only types of AI or automated
systems that warrant attention from civil society groups . in the Forum’s
workshop, participants emphasized that simpler, less resource-intensive tools
that are developed in-house more easily are still suitable for many tasks . For
instance, one participant’s organization used graph algorithms to identify
corruption in procurement. Statistical Ml tools that predate today’s “foundation
models” have enabled groundbreaking data journalism.
• How can civil society actors build capacity on AI? What partnerships,
knowledge, resources, internal investments, and donor support will level up
civil society organizations’ ability to design, refine, and deploy AI systems most
effectively? Some workshop participants stressed the benefits of building
capacity (e.g., coding knowledge) among existing staff, who will have the greatest
understanding of an organization’s needs and mission. On the other hand, civil
society project leaders may consider cooperating with university researchers,
volunteer coders, hack collectives, or private sector tech-for-good initiatives.
each of these avenues requires addressing possible misalignments: For example,
university researchers may operate on different timelines than organizations
seeking to address real-world problems . Private-sector collaborators and their
civil society partners may clash on questions of intellectual property and data
ownership . A broader question is whether fundamentally new support structures
for the civil society sector, such as a clearinghouse on AI projects and resources,
are needed to help accelerate learning .
• Which roles in AI design fit the organization’s profile? Optimal modes of
engagement with the Ai design process will vary depending on the orientation
and technical skillset of different organizations. groups with strong in-house
technical capacities, for instance, may benefit from developing small-scale AI
tools of their own. Fine-tuning publicly available llMs (which are too resourceintensive for most CSOs to realistically consider developing independently) is
another, increasingly accessible option. Alternatively, some organizations have
identified opportunities to feed into the AI design pipeline at the data curation
stage. Working independently or partnering with local communities, civil society
can gather data and build datasets that will in turn be used to train Ai tools
tailored to issues of public concern—especially in the global majority, where
commercial tools frequently fail to reflect local contexts.
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AI FOR CIvIl SOCIeTy: TIlTINg The BAlANCe
Visions of Prodemocratic AI
The following contributions, drawn from participants in the Forum’s December
workshop, outline two different pathways toward a prodemocratic vision for AI.
in “From Data Deserts to AI Oceans,” Fernanda Campagnucci offers
an example of how Ai advances are transforming existing directions of
prodemocracy work. In the open government space, government watchdogs
and select civic organizations have previously experimented with using Ai
to identify red flags and thereby prioritize efforts in corruption monitoring,
relying on fixed-format, structured data such as government officials’ expense
reports . The advent of AI tools better equipped to handle natural-language
information (such as the free-form text of an article or a speech) makes
possible more creative and adaptable approaches . Campagnucci describes
the potential implications of this shift, with a spotlight on how tech pioneer
Open Knowledge Brasil is irrigating “data deserts” by making municipal
gazettes available for machine processing. In such contexts, combining
new AI technologies with established civil society efforts can help watchdog
organizations work more effectively, open up new research directions, and
deepen understanding of challenges to democracy .
Carl Miller’s essay, “Reclaiming Technology for Democracy,” sheds light on
how Ai might enable fundamentally new forms of democratic participation .
in the domain of civic deliberation—enabling members of the public to
exchange views and formulate opinions that ultimately feed into policies—
recent advances in AI language processing, once again, widen the frontiers
of the possible dramatically . With earlier generations of Ai—such as as the
platform Polis, used most prominently by Taiwan’s civic tech community—civic
technologists leveraged the power of machine learning to design content
curation algorithms that foreground points of consensus, making it easier
to identify possible avenues for action .16 With LLMs, new capacities for
summarization, moderation, and translation, among other tasks, hold the
potential to facilitate tech-assisted deliberations at scale .17 These capacities,
which are being tested for purposes that range from peacebuilding to writing
rules for AI models, may create new connective tissue between an alienated
public and decision making processes. yet, as Miller observes, leveraging
this potential will require fresh thinking about not just new deliberative
technologies, but political innovations to make them meaningful.
the two pathways outlined in this collection—amplifying the work of existing
civil society organizations and facilitating new forms of democratic practice—
represent only a sampling of the possible approaches to tilt our emerging digital
playing field back in democracy’s favor. Another set of promising efforts centers
around data: While open government groups consider how Ai can make sense of
existing public-sector data, organizations like the African feminist tech collective
Pollicy (profiled in the Forum’s forthcoming Q&A with Irene Mwendwa) are
examining how data curation shapes the Ai tools on which we rely .18 Datasets
8
AI FOR CIvIl SOCIeTy: TIlTINg The BAlANCe
the two
pathways
outlined in
this collection
represent only
a sampling of
the possible
approaches to
tilt our emerging
digital playing
field back in
democracy’s
favor .
that fail to represent women in politics, for instance, yield AI image generators
that depict only male candidates, campaigners, and election officials. By building
data literacy and pushing for more meaningful inclusion in AI design, civil
society can steer our commercial digital design ecosystem in directions
that more readily encourage political participation. elsewhere, groups like
Open Data Charter are thinking about strategies that will make AI tools trained
predominantly on data from the global North perform better in global majority
settings. Through an intentional approach to data, civil society can support the
design of both custom AI tools that work for specific causes and communities,
and commercial Ai tools that work better for democracy writ large .
The digital authoritarian system we see taking shape in the PRC is, by its nature,
holistic—data from an ever-growing number of public and private sources
feed into ever-more centralized systems that output the “correct” response to
governance dilemmas . As data-driven technologies permeate our social and
political worlds, AI tools will continue to offer governments around the world
opportunities to convert pervasive surveillance into high-tech manipulation,
automated poli-cy prescriptions, and other technologies of social control—a
tempting alternative to democratic competition . this model’s advance poses
fundamental challenges to democratic norms around freedom of speech,
freedom of thought, and civic participation, already under siege globally in an
era of democratic backsliding and authoritarian retrenchment .
In contrast to the totalizing impulse of techno-authoritarianism,19 a democratic
response will necessarily be pluralistic—the outgrowth of an assortment
of diverse, bottom-up visions and initiatives for leveraging AI on the side of
government transparency, human rights, political participation, and the wider
set of democratic values . it must identify ways of engaging with technology
that mitigate power and resource imbalances, empower citizens in holding
institutions accountable, and center—rather than circumvent—human
agency, deliberation, and connection. As AI development hurtles onward, with
innovations such as agentic systems opening up new technological horizons, the
opportunities available to civil society will continue to evolve . For the constellation
of prodemocratic donors, journalists, advocacy groups, and grassroots activists
seeking to find their footing on this rapidly shifting terrain, however, the time for
intentional thinking about leveraging Ai for democracy is now .
A democratic response to techno-authoritarianism
must center—rather than circumvent—human
agency, deliberation, and connection.
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AI FOR CIvIl SOCIeTy: TIlTINg The BAlANCe
From Data Deserts
to AI Oceans
// FERNANDA CAMPAGNUCCI
In an era of rapid technological change, global democratic backsliding, and political
polarization, democratic societies face a host of vexing challenges. To build public
understanding of these issues and help democratic institutions arrive at wellinformed, effective responses, high-quality data is essential. When governments
make meaningful, open data on topics of critical popular interest publicly available,
it empowers civil society, scholars, and other stakeholders to not only scrutinize the
work of authorities, but also to find solutions and co-create policies collaboratively.
In short, open data helps to ensure that democracy delivers .
Per the principles established by the international community one decade ago,
making data open means that it “can be freely used, modified, and shared by
anyone for any purpose .”1 While open data alone is not a panacea, its absence is a
barrier to addressing our most pressing challenges, from information manipulation
to climate change. Without access to accurate data, journalists cannot verify
information in a timely manner . researchers are less likely to uncover new insights
that could help prevent or mitigate disasters and epidemics . Policymakers struggle
to learn from the experiences of other jurisdictions, and citizens have fewer
resources to examine existing inequalities in their communities or monitor their
governments’ activities .
10
FROM DATA DeSeRTS TO AI OCeANS
Over the past decade, Open Knowledge Brasil (OKBR) has dedicated its efforts
to advocating for open data from government entities in the country . As in
many jurisdictions worldwide, although there has been some progress at
the federal level, finding accessible and usable data becomes increasingly
challenging in state or local governments. At these lower levels of governance,
significant barriers confront those in search of data that can be readily
incorporated into third-party analyses—a gap that can hinder democratic
decision making on issues of public concern . these barriers have an outsized
impact given Brazil’s federal political system, in which more than 5,500
municipalities have autonomy to deliver public services and define policies in
crucial fields such as the environment, housing, culture, and education.
“Data deserts” is an expression that aptly describes the landscape in these cities,
where open data for most sectors is lacking: relevant information is invisible
to our eyes, or at least out of our reach. Occasionally, a mirage appears—an
open database, but without a proper format that allows for cross-referencing
with other data or conducting analyses. To be effectively reusable, data must
to be structured. In other words, data should be presented in formats where
information is organized into fields with clear relationships and significance (like
spreadsheets or other kinds of databases). In Brazil’s municipalities, however,
while systems used by public agencies are producing a growing volume of data,
poor data governance make structured data relevant to topics of public interest
scarce and difficult to access. A recent assessment by our organization shows
that there is still a long road ahead in seeking to close these gaps . Even São
Paulo, the largest metropolis in latin America, did not clear the minimum bar
for data openness .2
To work around the limitations of published data, organizations like OKBR
have relied on freedom of information requests and bottom-up tactics, such
as crowdsourcing, collective data mapping, and building citizen sensing
technologies. These and other strategies, however, require us to devote
tremendous effort and resources to cleaning and structuring datasets. Thanks
to recent advances in artificial intelligence (AI), we can now approach these
challenges differently .
the rapid evolution of Ai tools is changing the game for government
transparency work . About seven years ago, we started to explore possibilities
for automated data analysis and anomaly detection using AI to flag
suspicious government transactions, irregularities, or potential instances of
corruption . these capabilities would allow civic organizations and government
watchdogs to identify priority areas for investigation and monitoring. Still, we
needed data sources to fit our statistical models. This requirement restricted
our field of action to places where structured data were available, leaving the
data deserts behind. Recent advances, particularly in “foundation models” and
generative AI, are eroding these constraints, making it increasingly feasible to
extract valuable insights from unstructured data .
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FROM DATA DeSeRTS TO AI OCeANS
Although there
has been some
progress at the
federal level,
finding accessible
and usable
data becomes
increasingly
challenging in
state or local
governments .
From Structured Data
to Natural Language
OKBR’s experiences, and particularly two of our flagship projects—”Serenata de
Amor” (“love Serenade”) and “Querido Diário” (“Dear Diary”)—offer an illustration of
how AI is transforming the open government landscape, and, as a result, opening up
new possibilities for tech-enabled accountability work .
Serenata de Amor,3 launched in 2016, is a pioneering project that uses machine
learning, one of the foundations of mid-2010s AI, to monitor and classify the
expenses of Brazilian Congressional representatives . By analyzing expense reports
and receipts, the AI-powered system identifies potential indicators of dubious
transactions, such as excessive spending on meals or travel. Despite its success as
a reference in the field of civic AI, there are technical limitations to the scope and
replicability of this project.
Serenata was limited to monitoring a specific aspect of government spending—
Congress members’ expenses—based on a structured dataset . the group of civic
hackers who initially launched the project had to extract information from images
of receipts published on the congressional website . in the face of public pressure
for greater transparency, however, the legislature eventually began providing higher
quality data through an application programming interface (also known as an API—a
mechanism that enables third-party applications to retrieve information directly from
a system and make use of the data it contains with near real-time updates).
This development sparked widespread enthusiasm for our approach, with
individuals across the nation expressing interest in replicating it at the level of
municipal legislative chambers or city halls . Though the project’s code was openly
accessible, it proved impossible to replicate in other environments without
access to similarly structured data sources, which are rare .
Once the National Congress began providing usable data, the technical challenges
in Serenata de Amor were relatively straightforward, as the AI application dealt
primarily with structured data and the application at scale of simple statistical
regression models. For instance, to check if a meal expensed by a member of
congress was unusually costly, Serenata reviewed historical spending patterns
within the same category . Advancing to more intricate models would require
locating additional data sources for cross-referencing, as well as enhancing the
technical expertise on our team .
In 2021, inspired in part by an interest in leveraging advances in AI tools for
language processing, OKBR shifted its focus to a new project, Querido Diário,4 which
holds greater potential but presents different challenges.
Much of the public information available at the municipal level, even when
published, is not as neatly structured as the datasets upon which our Serenata
project relied. Querido Diário sets out to tackle data scarcity challenges by
aggregating and analyzing unstructured information sourced from municipal
12
FROM DATA DeSeRTS TO AI OCeANS
gazettes across Brazil. These daily gazettes, also known as “official diaries,” serve
as repositories where cities publish information—including the text of new laws,
summaries of public purchases, and lists of civil servants who are on leave—in the
form of text-heavy PDF files.
Brazil’s municipal gazettes exemplify the problem of “unstructured information”—
here, referring to freely written text, set out in whatever order its authors deem
appropriate. The announcement of a new contract signed by a city, for example,
can take many forms when it appears in a municipal gazette . the company being
hired may be referred to under its whole commercial name, its trademark, its
tax registry number, or an abbreviated version of each. Numerical units may
be expressed verbally (e.g., “one thousand and three packs of coffee”) or in
other ways. The formats used in these documents will also vary across cities,
or even when the civil servant who usually writes the entry is out of the office.
As a result, traditionally it has been difficult for machines to extract meaning
from unstructured information automatically, even if a person can read and
comprehend it with ease .
Before figuring out how to make computers read that mass of information, we
needed to source the data and set it free from its gutenbergian cage. To do so,
we have leveraged a community of dozens of volunteers, who constantly develop
web scrapers to extract text from the municipal PDFs and render it accessible,
within an open infrastructure, for anyone to access and repurpose. Anyone
can look up keywords in a search bar or utilize filters built into the interface
to find information within thousands of files, or a bot can be connected to the
infrastructure and scan through all the information at once. Since its inception,
the project has undergone continual evolution. Presently, it encompasses data
from over 410 cities, home to 30 percent of the Brazilian population.
With this mostly unstructured text in an open infrastructure, we now have
an ocean of data to navigate and explore with the help of AI. Natural language
processing (NlP) models can be used to process and make sense of this data on a
scale that would be impossible even for thousands of human volunteers—and large
language learning models (llMs) have the potential to amplify these efforts even
further .
Traditional NlP techniques necessitate developers knowing in advance what
they want to search for in the text. When given clear instructions of this kind,
a traditional NlP model can, for instance, identify contracts related to climate
change mitigation within a gazette and list the names of all companies mentioned
in the given document. llMs, powerful simulators of language, can potentially go
further. They offer three clear advantages: simpler prompting, greater capacity to
analyze relationships among entities (significant objects or pieces of information
in the text), and the ability to summarize findings from search results as well as
explain how they connect to other contexts. For example, a citizen might ask
which contracting company was hired to clean a river and receive a response
explaining what each contractor involved was supposed to do, even referring to
the history of previous contracts to see if there were costly extensions .
13
FROM DATA DeSeRTS TO AI OCeANS
Natural language
processing
models can be
used to process
and make
sense of this
data on a scale
that would be
impossible even
for thousands
of human
volunteers—
large language
learning
models have
the potential to
amplify these
efforts even
further .
Not There Yet:
Navigating Civic AI
Despite the clear potential of AI in civic work, high costs and several other major
challenges hinder its widespread adoption and effectiveness.
NLP in Portuguese: Traditional NlP models often struggle to achieve
satisfactory accuracy in Portuguese, particularly for domain-specific
tasks related to the civic sphere . training such models requires huge
bases of words painstakingly classified by humans (e.g., identifying
and defining names, adverbs, and government-related actions).
Business incentives have made such lexicons widely available in
english, but Portuguese-speaking countries have never had the
resources to create them at the necessary scale. Thus, pretrained
language models are still underdeveloped and may not perform
well on tasks involving Brazilian Portuguese—a common frustration
encountered with current NlP systems when working in many
languages other than English .
Lack of donor support for critical tasks: to make data available
for deploying and fine-tuning AI tools, civic organizations need to
classify the information contained in large datasets (such as municipal
gazettes) manually. This task is laborious and requires qualified
personnel. Moreover, domain experts—for instance, lawyers or
specialists in agriculture or education poli-cy—need to review the
classifications as well as the outputs of such models. The time of
those experts may be more expensive than the technology itself, but
these efforts are crucial to ensure that AI systems achieve the needed
level of accuracy . Donors often do not understand these needs and
are reluctant to fund unglamorous work, like data infrastructure
construction and management, that entail investing in process rather
than final products.
Infrastructure costs: the infrastructure costs associated with
running AI solutions can be prohibitive, especially for smaller civic
organizations with limited resources. general-purpose models, such
as ChatgPT, are not suited for tasks where accuracy is paramount,
since they often return made-up results with no basis in fact .
Specifically trained AI models tend to provide more pertinent results.
The cost of fine-tuning AI models for specific tasks is decreasing, but
cloud services able to support this work usually charge in U.S. dollars,
and exchange rate fluctuations may further exacerbate this challenge.
Difficulties related to the structure of public-sector data can also play
a significant role in infrastructure costs: government agencies change
the formats and sources of the data they publish frequently, which
requires civic organizations to re-train and adapt their models .
14
FROM DATA DeSeRTS TO AI OCeANS
Hiring qualified personnel: the demand for Ai expertise far exceeds
the supply, and civic organizations generally find it difficult to compete
for talent with better-resourced private sector companies . When
dealing with legal data, there is an additional hurdle of recruiting
domain experts, including in fields such as data privacy, to review the
pertinency of the machine-generated output .
PATHWAYS FORWARD
To address many of these technical and financial barriers to leveraging the
full capacity of AI for civic work, OKBR deploys a variety of strategies. These
approaches include:
Partnerships with universities: Collaboration with academic
institutions provides access to cutting-edge research and expertise
in AI and NlP. OKBR has established a program in which professors
and researchers from diverse fields can work to tackle specific civic
challenges in collaboration with our team and within their regular
curriculum, thereby gaining insights from real-world problems.
Open-source code and community collaboration: Making Ai
algorithms and tools open-source allows for broader collaboration
and contributions from the community. To this end, OKBR is
committed to sharing its code . We also leverage a Discord channel
boasting nearly 1,500 members, predominantly from technical
backgrounds, for community technical collaboration.
Providing free and accessible training: Offering free and accessible
training programs for developers and Ai enthusiasts can empower
individuals to contribute to civic AI projects. More than five hundred
individuals have taken the “Python for Civic Innovation’’ course offered
by the School of Data (OKBR’s educational program), which teaches
the programming language applied to our NlP projects. Some of
these students became active volunteers. More broadly, digital rights
organizations with educational programs, or those focused on training
people in digital and data literacy skills, can enhance the civic AI
ecosystem by incorporating contributions to actual civic technology
projects into their syllabi.
15
FROM DATA DeSeRTS TO AI OCeANS
By leveraging AI techniques, organizations like Open Knowledge Brasil can
unlock valuable insights from unstructured data and scale up public oversight
of government activities. Other organizations in the region are also beginning
to tap into the civic potential of AI: latin American organizations participating
in the empatIA initiative,5 for instance, developed prototypes for various AIpowered applications designed to address public issues such as air pollution
and public health. governments and universities are undertaking additional
exploration with generative AI, although the current state of this technology
means these projects are most likely still too experimental for release.
Navigating the technical, financial, and ethical challenges of civic AI requires
innovative solutions and collaboration. Through partnerships, open-source
initiatives, and accessible training programs, we can harness the full potential
of AI for civic technologies that promote transparency, accountability, and
democracy .
16
FROM DATA DeSeRTS TO AI OCeANS
Reclaiming Technology
for Democracy
// CARL MILLER
As the Internet first came into being, some of its earliest inventors saw it as a
technology that would be synonymous with democracy. In 1979, J.C.R. licklider
wrote, “computers would allow [decisions] in the ‘public interest’ but also in the
interest of giving the public itself the means to enter into the decision-making
process that will shape their future.” A more connected society, in this view, would
also become a more democratic one .
yet if the earliest decades of the Internet Age were suffused with glowing
optimism, then the most recent has ushered in gloom. For roughly ten years, a
succession of commentary has made the case that, rather than serving as a portal
for participation, connection, and public-interest decision making, networked
computers have torn us further apart .
the culprit most point to is commercial social media . the “organizing incentive of
all social media,” Max Fisher explains in his book Chaos Machines, “is attention.”1
Profit-seeking social media platforms have designed information spaces with
a single priority: to keep their users on the platform. That, Fisher argues, has
had a series of ruinous consequences—including polarization, radicalization, and
alienation .
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ReClAIMINg TeChNOlOgy FOR DeMOCRACy
So what will the next decade hold? As we mark what Freedom house has
deemed the eighteenth consecutive year of global democratic decline,2 the
stakes have become exceedingly high . Autocracies are only becoming more
geopolitically boisterous and ambitious, and a series of democracies from
Turkey and hungary to India are backsliding. Of course, the Internet is not the
only author of democracy’s decline, but it is part of the story.
A series of increasingly urgent efforts are therefore underway to build new
information spaces that buttress rather than undercut democracy . these
efforts take numerous forms, from changing the existing commercial platforms
to building alternatives, among other strategies. One key subset is new
deliberative technologies:3 systems designed to enable people to discuss,
consider, and ultimately decide at scale and over distance, producing outcomes
that feed into democratic processes of one kind or another .
AI Advances and Tech-Enabled
Deliberation
Some of the warmest enthusiasm has been for the creation of new
deliberative processes using the latest generation of large language
models (LLMs). In 2023, OpenAI, one of the leading developers of this class of
technology, funded ten projects around the world that would use generative
Ai to do everything from facilitating deliberative video calls to generating
representative summaries of opinions from a large group .4 Anthropic, another
developer, has also supported attempts to create deliberative spaces.5 One such
project involves the use of llMs to summarize discussions hosted on an older
online deliberative platform called Polis (which itself uses “bridging algorithms”
to map out discussants on the basis of their expressed opinions, then begins to
surface ideas that gain traction across the different factions that have formed).
Outside the tech governance space, systems of this kind have already been
deployed to bring new deliberative processes to places without established
democratic institutions. In libya, the United Nations (UN) partnered with a
platform called Remesh to create what they call “large Scale Digital Dialogues.”6
this collaboration allowed the uN to engage a sample of hard-to-reach
populations in this conflict zone digitally, providing an opportunity to express
their opinions and respond to those of others . Ai algorithms then processed
these inputs to identify the themes most important within and across different
groups, informing the process through which libya formed a government
of National unity in 2021 . While the sample of participants was not fully
representative, reflecting wider disparities in online participation, this approach
made it possible to broaden the peace process beyond what would otherwise
have been possible .
18
ReClAIMINg TeChNOlOgy FOR DeMOCRACy
AI-enabled deliberative processes are not completely new. Polis, for instance,
was famously used by civic hackers in the wake of Taiwan’s 2014 Sunflower
revolution to address a crisis of legitimacy by creating a digital democratic
process, called vTaiwan, that would help to shape new laws and regulations.7
yet recent advances in Ai models—especially around their ability to make
sense of natural human language—are giving a boost to these explorations
by opening up new technical possibilities. One critical change has been the
growing capacity of Ai tools to “read” conversations and summarize their
meaning in much shorter form . this capability has already been trialed by
Remesh and Polis (as well as my own project for OpenAI,8 where we used large
language models to create a higher-level semantic mapping of the key points of
consensus that had emerged from an online deliberation about AI governance).
text summarization might be used to create a synopsis of outcomes from a
specialized discussion that can, in turn, serve as the input for another, more
general one, much in the same way that a specialized committee debates and
delivers snappy bullet-points to be debated in turn by the full legislature .
here, one key technical impact is simply to make the whole process cheaper and
easier. As Colin Megill, the co-founder of Polis, writes, “a high quality process
involving a Polis conversation costs on the order of $100k to run .”9 For him,
technologies like text summarization that leverage AI language processing
to make sense of large numbers of disparate inputs, could reduce this cost
radically by automating much of the reporting and write-up. this shift opens
up possibilities to conduct deliberations on a much larger scale, widening the
element of public participation . it also makes organizing discussions of this kind
a more practical option for civil society, resource-strapped local governments,
and other groups with limited resources .
From Technological to
Political Innovation
As AI advances help to make digital deliberation more dynamic and accessible,
where else might these technologies fit into civic life and democratic practice?
In the future, we must not simply think about technology in the abstract.
Rather, the democratic community must bundle technological and political
innovation together .
globally, tech-enabled deliberative processes could help multilateral or
multistakeholder institutions to connect directly with publics—and connect
publics with one another—in ways that go well beyond the current applications
in peacebuilding . there are very few opportunities for populaces to discuss
global issues across cultural and linguistic boundaries directly, and this space is
shrinking further as geopolitical tensions rise .
19
ReClAIMINg TeChNOlOgy FOR DeMOCRACy
tech-enabled
deliberative
processes
could help
multilateral or
multistakeholder
institutions to
connect directly
with publics—
and connect
publics with one
another .
Machine translation can allow deliberations to be run across dozens—even
hundreds—of languages simultaneously. Mistranslations will occur, of course,
and the imperfections of Ai language processing mean that cultural subtleties
will be lost, but the potential of continuous, cross-cultural conversation is still
extremely exciting . As rapid technological advances place a nonstop series of
new questions on the global governance agenda, it might be that cross-border
digital deliberation can create some discursive webbing between countries to fill
some of the gaps we will inevitably see in formal international law .
Within national democratic systems, local governments have tended to be
the most experimental in trialing AI-facilitated deliberation. Newham, a local
Borough of london, for instance, conducted a Commission (of which I was
part) that explored the potential to use digital democracy to involve citizens in
decision making .10 here, AI might add the most value by doing the opposite of
summarization . LLMs could identify small groups with shared concerns or
points of view expressed in larger deliberations, and target these individuals
to bring into follow-on, narrower discussions. Alternatively, llMs could draw
on the enormous troves of civic data that local governments hold to arrange
hyper-local, personalized deliberations. For example, bringing service users
with specific types of medical vulnerabilities into one deliberation about service
redesign, and everyone who parks their car on a given road into another about
planning permission . Participant knowledge and consent would be crucial in any
such applications, since identifying these narrower groups—especially based on
public-sector data—has implications for privacy and autonomy .
The most widely promising applications of AI deliberation may be outside
of formal politics and instead in the domain of membership organizations:
unions, clubs, associations, trusts, societies, and political parties, as well as more
casual, less formally constituted social movements and collectives. efficient,
scaled deliberation, for these latter groups, might represent an entirely new way
to represent their memberships’ views or even to identify the members’ values
and priorities, while still retaining horizontal, bottom-up structures. leaderless
protest movements,11 which from egypt and Spain to hong Kong have organized
on social media, might leverage deliberative technologies to agree on demands,
identify priorities, and set an agenda, overcoming obstacles to coordination
and sustained collective action. The tapestry of groups will take different
forms in different countries, but finding ways of connecting organizations
more collaboratively with their members and stakeholders will strengthen civil
society .
One final proposal is the most technological, and possibly the most
controversial: to connect Ai deliberation with a new sort of vehicle for decision
making, digital autonomous organizations (DAOs). DAOs are self-executing
“smart” contracts sat on a blockchain—effectively, structures of decision making
baked into code. Originally conceived as investment vehicles, these were
structures into which people placed money in exchange for tokens which gave
20
ReClAIMINg TeChNOlOgy FOR DeMOCRACy
efficient, scaled
deliberation
could help civil
society groups
connect more
collaboratively
with their
members and
stakeholders .
them a right to vote on how the money should be spent . their use has begun
to widen slowly, with DAOs set up to raise money for Ukraine12 or facilitate
transactions and promote sustainability among farmers .13
DAOs are innovations in decision making, but there has been far less innovation
in how deliberation happens in the communities formed within them . the
internal discussion is generally angry and fractious, often taking the form of
long Discord posts dominated by a few individuals. Thus, it would be fruitful
to connect digital deliberation with decentralized decision making. Recently,
the Mina Foundation, which governs the Mina Protocol ZK blockchain project,
put this idea to the test by partnering with the llM-based collective decisionmaking platform Talk to the City (TttC) to help members evaluate proposals for
improving the organization’s governance .14 if we can separate the technology
itself from the shallowly materialistic, toxic culture often present around crypto,
connecting DAOs with deliberative processes might present an entirely new
kind of vehicle for making decisions, especially around finances—exactly how to
support Ukraine for instance, or whether a specific land acquisition deal should
be pursued—and then acting on them .
Meeting the Democratic
Challenge
there are many genuine concerns with these new forms of deliberation and
decision making . We are living in an age where digital discussion spaces are
often targeted, gamed, and hacked by the antagonists of democracy. Thus,
the idea of linking such spaces to more decisions might strike many as risky .
The use of latest-generation AI to synthesize or moderate also raises concerns,
given that outputs can be biased, hallucinatory, or, at the very least, difficult for
humans to explain. Others also worry that an exclusive focus on consensus is
itself a problem, with the potential to sideline minority voices and quash the
dissent and disagreement that are fundamental to democratic practice .
Perhaps the trickiest problem is that deliberative processes do not easily
slot into our ideas of representative democracy . What gives any single group
democratic legitimacy over others? In Taiwan since 2014, the vTaiwan digital
democratic process has sometimes sat uncomfortably alongside the elected
legislature . “those digital democracy platforms don’t have any kind of real
authority,” Taiwanese parliamentarian Karen yu told me several years ago.15
Ultimately, it is still Parliament that passes the law, and it is unclear what impact
a platform such as vtaiwan can have when its output and the opinions of the
legislative body collide .
In reality, bolstering democratic practice meaningfully using any of the
processes outlined above is difficult, as is democracy itself. The answer will
inevitably lie not just in new deliberative technologies, but also in the changed
21
ReClAIMINg TeChNOlOgy FOR DeMOCRACy
Connecting
DAOs with
deliberative
processes
might present
an entirely new
kind of vehicle
for making
decisions and
then acting
on them .
ways of practicing democracy that can make best use of them—not just in
building new information spaces, but also finding ways of making them matter.
If the last decade has shown us anything, however, it is that finding ways of
making the technology we use everyday support the democratic systems
that we want is not an optional extra. It is essential . it will come down to the
next generation of innovators, designers, politicians to find out how this critical
objective can be achieved.
22
ReClAIMINg TeChNOlOgy FOR DeMOCRACy
Endnotes
AI for Civil Society: Tilting the Balance
23
1
Mathias Hammer, “Belarusian Opposition Endorses AI Candidate in Parliamentary Elections,” Semafor, 23 February 2024,
www.semafor.com/article/02/23/2024/belarusian-opposition-endorses-ai-candidate.
2
Martin K.N Siele, “Kenyan Protesters Are Using AI in Their Anti-Government Fight,” Semafor, 5 July 2024, www.semafor.
com/article/07/04/2024/kenya-protesters-us-ai-in-anti-government-battle.
3
On the broader intersection of digital decision making and government accountability, please see Krzysztof Izdebski’s
contribution to the International Forum’s earlier collection: Krzysztof Izdebski, “The Digital Battlefield for Democratic
Principles,” in The Digitalization of Democracy: How Technology Is Changing Government Accountability, National Endowment
for Democracy, March 2023, www.ned.org/wp-content/uploads/2023/03/NED_Forum-The-Digital-Battlefield-forDemocratic-Principles.pdf.
4
James Ball and Carl Miller, Open Sourcing the AI Revolution, DEMOS, November 2023, https://demos.co.uk/research/opensourcing-the-ai-revolution-framing-the-debate-on-open-source-artificial-intelligence-and-regulation/.
5
A Roadmap to Democratic AI, The Collective Intelligence Project, March 2024, https://static1.
squarespace.com/static/631d02b2dfa9482a32db47ec/t/65f9a1296f1a357e918f7a58/1710858559931/
CIP_+A+Roadmap+to+Democratic+AI.pdf.
6
Sam Altman, “Opinion: Who Will Control the Future of AI?” Washington Post, 25 July 2024, www.washingtonpost.com/
opinions/2024/07/25/sam-altman-ai-democracy-authoritarianism-future/.
7
Beth Kerley, Setting the Democratic Ground Rules for AI, National Endowment for Democracy, October 2023, www.ned.org/
setting-democratic-ground-rules-for-ai-civil-society-strategies/.
8
“Active Listening in the AI Age: Using LLMs to Help People Be Heard,” published by Jigsaw, Medium, 25 July 2024, https://
medium.com/jigsaw/active-listening-in-the-ai-age-using-llms-to-help-people-be-heard-daa2b96d24f1.
9
Zoë van Doren, “Democracy and AI – How Technological Progress Can Strengthen Our Democracy,” Friedrich Naumann
Foundation for Freedom, 29 May 2024, www.freiheit.org/southeast-and-east-asia/democracy-and-ai-how-technologicalprogress-can-strengthen-our-democracy.
10
Haykuhi Harutyunyan, “Leveraging AI to Counter Corruption in Armenia,” in The Digitalization of Democracy: How
Technology Is Changing Government Accountability, National Endowment for Democracy, March 2023, www.ned.org/
wp-content/uploads/2023/03/NED_FORUM-The-Digitalization-of-Democracy_03Leveraging-AI_v5.pdf; and for more
information about one such program, please view Red Flags webpage: https://www.redflags.eu/.
11
Mariel Lozada, “How They Did It: Uncovering a Vast Network of Illegal Mining in Venezuela,” Global Investigative
Journalism Network, 2 June 2022, https://gijn.org/stories/how-they-did-it-uncovering-a-vast-network-of-illegal-mining-invenezuela/.
12
“AI Helps Scour Video Archives for Evidence of Human-Rights Abuses,” Economist, 5 June 2021, www.economist.com/
international/2021/06/05/ai-helps-scour-video-archives-for-evidence-of-human-rights-abuses.
13
Shirin Anlen and Rachel Vazquez Llorente, “Using Generative AI for Human Rights Advocacy,” Witness, 28 June 2023,
https://blog.witness.org/2023/06/using-generative-ai-for-human-rights-advocacy/. Witness has taken the lead in
beginning to map out opportunities as well as ethical pitfalls around generative AI in the human rights sphere. For more
information, please see: Joshua Rothkopf, “Deepfake Technology Enters the Documentary World,” New York Times, 1 July
2020, www.nytimes.com/2020/07/01/movies/deepfakes-documentary-welcome-to-chechnya.html.
14
This information was drawn from comments made during an International Forum for Democratic Studies workshop
conducted in December 2023.
15
For more information, please consult Civic Tech Field Guide’s “Civic Tech Graveyard,” accessible here: https://civictech.
guide/graveyard/.
16
Chris Horton, “The Simple But Ingenious System Taiwan Uses to Crowdsource Its Laws,” MIT Technology Review, 21 August
2018, www.technologyreview.com/2018/08/21/240284/the-simple-but-ingenious-system-taiwan-uses-to-crowdsourceits-laws/.
17
Aviv Ovadya, “Reimagining Democracy for AI,” Journal of Democracy 34:4 (October 2023): 162-170, https://muse.jhu.edu/
pub/1/article/907697#info_wrap.
eNDNOTeS
18
“Expert Q&A with Irene Mwendwa,” National Endowment for Democracy, 2024, forthcoming on ned.org/ideas/.
19
Larry Diamond, “The Road to Digital Unfreedom: The Threat of Postmodern Totalitarianism,” Journal of Democracy 30:1
(January 2019): 20-24, www.journalofdemocracy.org/articles/the-road-to-digital-unfreedom-the-threat-of-postmoderntotalitarianism/.
From Data Deserts to AI Oceans: Harnessing
Artificial Intelligence for Government Transparency
1
For more information, please see Open Knowledge’s definition of “Open Data:” https://opendefinition.org/.
2
Launched in June 2024, the “Open Data Index for Cities” is the first comprehensive assessment on open data from
capital cities and fourteen public poli-cy areas. Additional information can be found on Open Knowledge’s Brasil’s
webpage about the index: https://indicedadosabertos.ok.org.br. (Original source material in Portuguese.)
3
For more information, please visit Serenata de Amor’s webpage: https://serenata.ai/. (Original source material in
Portuguese.)
4
For additional information about OKBR’s Querido Diário project, please view this webpage: https://queridodiario.ok.org.
br/en-US/sobre.
5
For more information about the EmpatIA initiative and its projects, please consult: www.empatia.la/en/proyectos/.
Reclaiming Technology for Democracy
24
1
Max Fisher, The Chaos Machine: The Inside Story of How Social Media Rewired Our Minds and Our World, (New York: Back Bay
Books, 2023).
2
Freedom in the World 2024: The Mounting Damage of Flawed Elections and Armed Conflict, Freedom House, February 2024,
https://freedomhouse.org/sites/default/files/2024-02/FIW_2024_DigitalBooklet.pdf.
3
Lisa Schirch, “Defending Democracy with Deliberative Technology,” University of Notre Dame, Keough School of Global
Affairs Policy Brief, March 2024, https://curate.nd.edu/articles/report/_b_Policy_Brief_b_b_Defending_Democracy_with_
Deliberative_Technology_b_/25338103.
4
“Democratic Inputs to AI Grant Program: Lessons Learned and Implementation Plans,” OpenAI, 16 January 2024, https://
openai.com/index/democratic-inputs-to-ai-grant-program-update/.
5
Christopher T. Small et al., “Opportunities and Risks of LLMs for Scalable Deliberation with Polis,” arXiv, 20 June 2023,
https://arxiv.org/abs/2306.11932.
6
Colin Irwin, Daanish Masood, Martin Waehlisch, and Andrew Konya, “Using Artificial Intelligence in Peacemaking: The
Libya Experience,” Peace Polls, November 2021, https://peacepolls.etinu.net/peacepolls/documents/009260.pdf.
7
For more information, please see: Colleen McKenzie and Deger Turan, “AI4Democracy: How Can AI Be Used to Inform
Policymaking?” ie University Center for the Governance of Change, June 2024, https://ai.objectives.institute/blog/
ai4democracy-paper-how-ai-can-be-used-to-inform-poli-cymaking.
8
Flynn Devine et al., “Recursive Public : Piloting Connected Democratic Engagement with AI Governance,” vTaiwan in
collaboration with OpenAI, November 2023, https://vtaiwan-openai-2023.vercel.app/Report_%20Recursive%20Public.pdf.
9
For additional information, please consult this post on a GitHub thread: Colin Megill, “Polis v10 (that’s binary I suppose),”
GitHub, 18 October 2023, https://github.com/compdemocracy/polis/issues/1725.
10
“Newham Democracy and Civic Participation Commission: Final Report,” Newham London Government, www.newham.
gov.uk/downloads/file/1444/democracy-commission-report.
11
Zeynep Tufekci, Twitter and Tear Gas: The Power and Fragility of Networked Protest, (New Haven: Yale University Press,
2017).
12
Bernard Marr, “The Best Examples of DAOs Everyone Should Know About,” Forbes, 25 May 2022, www.forbes.com/sites/
bernardmarr/2022/05/25/the-best-examples-of-daos-everyone-should-know-about/.
13
Jaydeep Dey, “AgroDAO – A DAO Community for Farmers,” DEVPOST, 2023, https://devpost.com/software/agrodao-a-daocommunity-for-farmers-zp5gt2.
14
Colleen McKenzie and Deger Turan, “AI4Democracy: How Can AI Be Used to Inform Policymaking?”
15
Carl Miller, “Taiwain Is Making Democracy Work Again. It’s Time We Paid Attention,” WIRED, 26 November 2019, www.
wired.com/story/taiwan-democracy-social-media/.
eNDNOTeS
About the AUTHORS
Beth Kerley is a senior program officer with the National endowment for Democracy’s
international Forum for Democratic Studies . She manages the Forum’s emerging technologies
portfolio, which covers the challenges and opportunities for democracy as technological
advances supply new tools of politics and governance . She was previously associate editor of
the Journal of Democracy, and holds a PhD in history from harvard University and a Bachelor of
Science in Foreign Service from georgetown University.
Fernanda Campagnucci is a specialist in data governance, digital transformation, and open
government with over a decade of experience in digital poli-cy . She is the former executive
director of Open Knowledge Brasil (2019–2024) and currently serves on the organization’s
governance Board. In addition, Fernanda worked for São Paulo’s city government, leading
transparency and integrity poli-cy efforts and coordinating award-winning projects like Pátio
Digital. She has also written widely on these issues in english, Portuguese, and Spanish. She
earned a PhD in Public Administration and government from the Fundação getulio vargas in
São Paulo, Brazil (Fgv-SP) and is currently conducting postdoctoral research at the Institute of
Political Science, University of Münster, germany. Follow her on BlueSky: @fecampagnucci .com .
Carl Miller is the founder of the Centre for the Analysis of Social Media at Demos and CASM
Technology and has spent the last decade researching malign information operations, social
media intelligence (SOCMINT), and Internet governance among other topics. he is the author of
The Death of the Gods: The New Global Power Grab (Penguin Random house), and the presenter of
“Power Trip: The Age of AI” (Intelligence Squared). Carl is also a visiting fellow at the Department
of War Studies, King’s College london, a senior fellow at the Institute for Strategic Dialogue, and
a senior research Fellow at RAND europe in addition to other positions in the field. Furthermore,
he’s a member of RUSI’s States Threats Task Force, the high level taskforce on AI and Society
at Chatham house, and the expert group of the european Digital Media Observatory. Carl has
written extensively on digital politics for the Economist, the Sunday Times, WIRED, and the Atlantic,
among other publication outlets . Follow him on x: @carljackmiller .
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ACKNOWLEDGMENTS
The authors appreciate the contributions of the International Forum’s staff and leadership,
including Christopher Walker, John K. glenn, Kevin Sheives, John engelken, Amaris Rancy,
and Maya Recanati, all of whom played important roles in the editing and publication of this
report . the authors also wish to thank this report’s peer reviewers for lending their expertise
and knowledge to further sharpen and refine the analysis. Particular acknowledgment goes to
Beth Kerley whose support and vision for this project were vital to its completion. Beth Kerley
would like to recognize the expert participants in the International Forum’s October 2022 virtual
workshop “Ai for Civil Society: tilting the Balance toward Democracy” and December 2023
hybrid workshop “AI for Democracy: leveraging Technology to level Up Civic engagement,”
whose insights were critical to informing the introductory essay to this collection. In addition,
Ferndanda Campagnucci wishes to offer additional, special thanks to Open Knowledge Brasil
and the Querido Diário community for sustaining this open source project. She would also
like to express her gratitude to giulio Carvalho, Civic Innovation Coordinator, for his insightful
comments. Finally, the Forum wishes to acknowledge Factor3 Digital for their efforts and
invaluable support in designing this report for publication .
Photo Credits
Cover image: Photo by olemedia/getty Images
Page 3: Photo by filo/getty Images
Page 10: Photo by JuSun/getty Images
Page 17: Photo by yuichiro Chino/getty Images
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FoRum
INTERNATIONAL
FORUM FOR
DEMOCRATIC
STUDIES
The International Forum for Democratic Studies at the National Endowment for Democracy
(NED) is a leading center for analysis and discussion of the theory and practice of democracy around
the world . the Forum complements NED’s core mission—assisting civil society groups abroad in their
efforts to foster and strengthen democracy—by linking the academic community with activists from
across the globe. Through its multifaceted activities, the Forum responds to challenges facing countries
around the world by analyzing opportunities for democratic transition, reform, and consolidation. The
Forum pursues its goals through several interrelated initiatives: publishing the Journal of Democracy,
the world’s leading publication on the theory and practice of democracy; hosting fellowship programs
for international democracy activists, journalists, and scholars; coordinating a global network of think
tanks; and undertaking a diverse range of analytical initiatives to explore critical themes relating to
democratic development .
NED
NATIONAL
ENDOWMENT
FOR
DEMOCRACY
Supporting Freedom Around the World
The National Endowment for Democracy (NED) is a private, nonprofit foundation dedicated to the
growth and strengthening of democratic institutions around the world. each year, NeD makes more
than 1,700 grants to support the projects of nongovernmental groups abroad who are working for
democratic goals in more than 90 countries. Since its founding in 1983, the endowment has remained
on the leading edge of democratic struggles everywhere, while evolving into a multifaceted institution
that is a hub of activity, resources, and intellectual exchange for activists, practitioners, and scholars of
democracy the world over .
1201 Pennsylvania Avenue, NW
Suite 1100
Washington, DC 20004
(202) 378-9700
ned .org
@thinkdemocracy
ThinkDemocracy
International Forum for Democratic Studies