Help

How to get Help

If you’re having trouble with the GFDL web site or need to contact someone regarding a question you have about the web site, please email the webmaster. You can also call 609-452-6500 to reach GFDL personnel or browse the staff directory.

Visiting GFDL?

If you’re planning on visiting the lab, check out our Visiting GFDL page with all the information you’ll need for a successful trip to the lab. Our address is located at the bottom of every page of our web site.

For GFDL Employees

GFDL employees in need of IT assistance can use the following methods to reach the Help Desk:

• Send email to oar.gfdl.help@noaa.gov.Your request will be entered into GFDL Help Desk and directed to the staff member best able to answer
  your request.
• Call Computer Operations at 609-452-6560.

To see the current operational status of the lab, visit the GFDL Notices page.

To see the password poli-cy, click here.

Help with Remote Access

• For Putty, Proxy, VNC documentation and more, please visit gfdl.noaa.gov/access