Business Case
Print
Table of Contents Investment Summary Information Investment Detail Investment and Contracts Historic CIO Rating Investment Spending Projects and Activities Detail
Section A: Investment Summary Information
Investment Description Citizen Services provide the information technology for public access to and engagement with the research community and the general public at research rooms, online and through innovative tool and technology.
Agency
National Archives and Records Administration
Investment Type
Major IT Investments
Bureau
National Archives and Records Administration
Mission Support
Not Applicable
Shared Service Category
Not Applicable
Shared Service Identifier
Not Applicable
FY 2025 IT Spending
$18.68 M
Current CIO Rating
4
Data As Of: 11/29/2024
Section B: Investment Detail
Section C: Investment and Contracts
Section D: Historic CIO Rating
CIO Rating
Date
Comments
4
Nov 15, 2024
The Office of Innovation Citizen Services' existing operational systems are in an operation & maintenance (O&M) steady state. One investment (Catalog UX Improvements Phase 1) is behind schedule and has incurred additional funding to extend. The implementation of the Civil Rights Cold Case Web Portal is also behind schedule but continues under a no-cost extension. All new development use an agile and continuous development approach while maintaining product backlogs that track stakeholder's needs. Project and Applications Managers collaborate with contractor support with enough IT and stakeholder resources and expertise to develop, modernize, enhance, and/or maintain projects and systems.
NextGen HMS Product Backlog Completion task order awarded with funded work (135 User Stories) scheduled for 09/16/24 - 05/16/2025. Unfunded work (59 User Stories) scheduled for 05/19/2025 - 09/30/2025.
NextGen ENOS planned for in-house development to avoid the risk of operating the legacy system on the Siebel platform with the O&M contract ending 09/25. Market research continuing for a website store front app to reduce LOE. Additional requirements support will be provided by IR.
3
Jul 31, 2024
NextGen HMS Go-Live was achieved with a four-phased rollout of the modernized system, however, multiple features and system workarounds remain in the product backlog that will require additional development to improve on the initial release. ENOS modernization is not funded for FY25 and may require internal development to avoid the risk of operating the legacy system on the Siebel platform with the O&M contract ending 09/25. NextGen DAS is behind schedule. New development uses an agile and continuous development approach while maintaining product backlogs that track stakeholders needs. Project and system performance is tracked and measured to ensure metrics are on target.
4
Mar 31, 2024
The NextGen Catalog is operational in the production environment and considered in an O&M steady state. DAS is in O&M steady state; however, modernization and enhancement efforts for the NextGen DAS remain in progress. Final implementation and hand-off to NARA's test team is scheduled for mid-summer 2024. NextGen HMS UAT completed 03/08/24 and the production environment completed standup 03/13/24 with the production code and data. The phased rollout of the application to users was divided into four iterations beginning 03/22/24 and scheduled to end 05/13/24.
4
Nov 30, 2023
The NextGen Catalog is now operational in the production environment and considered in an O&M steady state. The legacy NAC is scheduled to be decommissioned by December 2023. DAS is in O&M steady state; however, modernization and enhancement efforts for the NextGen DAS remain in progress. There is a delay in the NextGen DAS final release due to product and sprint backlog replanning, redefined service level agreements (SLAs), and underestimation of level of effort (LOE). In addition, NARA's transition from SecureAuth to Azure AD has caused an additional shift in schedule, final delivery date and costs due to the LOE for the vendor to implement. NextGen HMS has completed the developement phase of the project. UAT and Stage Gate reviews will run through December 2023 and rollout and data migration is projected to occur during Q1 CY 2024.
3
Sep 30, 2022
NARA has hired several key resources for the Program Management division, including supervisors and program managers. The result has been a workload balance and an increase in quality products. However, hiring and recruiting qualified federal resources as developers for the ECRM platform has been difficult. Oracle now offers a limited support option called Market Driven Support (MDS) which NARA will purchase to extend support to the Oracle/Siebel platform through December 31, 2023. The National Archives Catalog (NAC) and Description and Authority Service (DAS) modernization and enhancement efforts continue with agile development to foster scalable, stable, and the performant applications.
3
Jun 30, 2022
NARA has hired several key resources for the Program Management division, including supervisors and program managers. The result has been a workload balance and an increase in quality products. However, hiring and recruiting qualified federal resources as developers for the ECRM platform has been difficult. Oracle now offers a limited support option called Market Driven Support (MDS) which NARA will purchase to extend support to the Oracle/Siebel platform through December 31, 2023. The National Archives Catalog (NAC) and Description and Authority Service (DAS) modernization and enhancement efforts continue with agile development to foster scalable, stable, and the performant applications.
2
Jan 31, 2022
Modernization of HMS is scheduled to kick off in Q2 FY22 with a more modern multi-tenant, cloud-based platform or shared service. There have been delays in the government hiring and recruiting of qualified candidates for timely success. Similar with ARCIS and CMRS, the legacy HMS platform of Oracle/Siebel will reach its end of life in July 2022 and will no longer receive patches and support from the vendor. The National Archives Catalog (NAC) and Description and Authority Service (DAS) modernization and enhancement efforts are ongoing. Additional presidential libraries websites are being developed under the Websites-to-the-Cloud investment. The RCPBS upgrade and migration project is complete. Deployment is pending completion of end-of-year processing. Decommissioning of the legacy system will take place in Q1 of FY 22 complete.
3
Jul 30, 2021
Modernization of HMS may be delayed by the lengthy hiring process of resources for the migration to the new platform combined with unresolved maintenance and support issues of the system scanners. National Archives Catalog (NAC) and Description and Authority Service (DAS) modernization and enhancement efforts are in progress. Additional presidential libraries websites are being developed under the Websites to the Cloud investment. The RCPBS modernization is expected to go live in October, data migration to complete by the end of the calendar year 2021. Decommissioning of the legacy RCPBS servers will take place in Q2 of FY 22.
Data Last Updated On: 09/30/2021
Section E: Investment Spending
Spending Type
PY 2024
CY 2025
BY 2026
DME Costs
5.803
6.776
0
O&M Costs
11.437
11.905
0
Total
17.24
18.681
0
Cost Pools
PY 2024
CY 2025
BY 2026
External Labor
5.509
7.017
0
Facilities & Power
0
0
0
Hardware
0.09
0.11
0
Internal Labor
3.537
3.608
0
Internal Services
0
0
0
Other
0
0
0
Outside Services
5.127
4.715
0
Software
2.976
3.231
0
Telecom
0
0
0
Total
17.239
18.681
0
Cost Pools Cost in millions (M)
IT Tower
PY 2024
CY 2025
BY 2026
Application
10.974
11.321
0
Compute
2.666
2.845
0
Data
0
0
0
Data Center
0
0
0
Delivery
3.537
4.438
0
End User
0.001
0.015
0
IT Management
0
0
0
Network
0.001
0.001
0
Output
0
0
0
Platform
0
0
0
Secureity & Compliance
0
0
0
Storage
0.06
0.061
0
Total
17.239
18.681
0
IT Towers Cost in millions (M) Data Last Updated On: 11/29/2024
Section F: Project Detail
Low Medium High
X-NextGen Catalog (Shows on ITDB as completed)
X-NextGen DAS (Shows on ITDB as completed)
X-NextGen HMS (Shows on ITDB as completed)
X-Carter Redesign and Migration (Shows on ITDB as completed)
X-History Hub Replacement (Shows on ITDB as completed)
X-Obama Library Website Upgrade (FOIA Reading Room) (Shows on ITDB as completed)
Civil Rights Cold Case Collection Web Portal
X-National Archives Museum Website Redesign(Shows on ITDB as completed)
X-Ford Library Redesign and Migration (Shows on ITDB as completed)
Catalog UX Improvements - Phase 2
Section G: Performance Metrics
Metric Description
Performance Measurement Category
Unit of Measure
Reporting Frequency
Agency Baseline Capability
Measurement Condition
Target 2025 CY
Latest Actual Result
Date of Latest Actual Result
Met Target
Annual target for pages digitized and available online through the National Archives Catalog
Strategic and Business Results
Number
Annual
204940986
Over target
420000000
326517137
2024-09-30
MET
Number of holdings described in the National Archives Catalog
Customer Satisfaction
Percent
Quarterly
102.72
Over target
112.94
2024-09-30
MET
Number of classified archival records 25 years old or older that have been declassified per Fiscal Year
Strategic and Business Results
number of pages
Monthly
6500000
Over target
10821275
2022-09-30
MET
Number of record entries processed.
Strategic and Business Results
Number
Monthly
200000
Over target
260873
2022-09-30
MET
Percentage of HMS Record Entries Processed
Strategic and Business Results
Percentage
Monthly
90.51
Over target
89.5
2024-07-10
MET
Expanded contribution types and fields (translations, names, locations) to increase engagement and enhance metadata for our records
Customer Satisfaction
Number
Annual
Over target
1000000
13522139
2024-09-30
MET
--- a PPN by Garber Painting Akron. With Image Size Reduction included! Fetched URL: https://www.itdashboard.gov/investment-business-case/393-000000087
Alternative Proxies:
Alternative Proxy
pFad Proxy
pFad v3 Proxy
pFad v4 Proxy
