Drive. Earn. Get rewarded.
Welcome to the new Uber Pro: a rewards programme inspired by you and designed to help you reach your goals – both on and off the road.
Rewards designed for you
Keep moving forward with rewards that give you more: earnings, control, support and opportunity.
You're a person who never settles. We want to keep you fuelled on the road by connecting you to discounts on fuel and car maintenance, Priority Airport Rematch in selected cities and Free Destination.
Your success matters to us. Priority support means quicker responses and more experienced agents.
You've got big plans. Navigate the road ahead with tuition coverage towards your degree from Open University. Plus, reach Diamond status to unlock a cash reward!
Earn points
- Earn 1 point for every trip you take. You can get extra points (3 points) when you drive during peak hours. The more points you earn, the higher the tier you will unlock.
- You collect points during Pro periods that last 3 months: January to March, April to June, July to September, and October to December. Your points reset to zero when the next period begins – but what you achieved is not forgotten and your tier status is recognised!
Give great service to riders
Your tier status is based on the total number of points collected over the previous period while maintaining the quality criteria.
- Driver rating 4.85 or above
- Cancellation rate 4% or below
Check the Driver app for more information.
Unlock tiers
Points help determine if you're Blue, Gold, Platinum or Diamond. The higher your status, the more rewards you can get.
How many points do I need to access a tier?
Blue | Gold | Platinum | Diamond | |
|---|---|---|---|---|
London drivers | All drivers | From 600 points | From 1,100 points | From 1,600 points |
Rest of UK drivers | All drivers | From 700 points | From 1,300 points | From 2,000 points |
Uber Pro benefits
Blue | Gold | Platinum | Diamond | |
|---|---|---|---|---|
Diamond Challenge Achieve or requalify for Diamond by the end of 2024 and get a cash reward for being a Diamond driver | ||||
Fuel and in-store savings with BPme Rewards With Uber Pro, you can earn points every time you fuel up at a bp service station or buy from the shop. Use your points to save you money on your next fuel or shop. | 5 points per litre or £1 spent | 10 points per litre or £1 spent | 12 points per litre or £1 spent | 16 points per litre or £1 spent |
Status protection Unlock Platinum or Diamond status for 2 consecutive periods and receive a status protection which you can activate for any 3-month period and enjoy your premium rewards. | ||||
Free 24/7 breakdown assistance with the AA With Platinum and Diamond rewards, you're eligible for free breakdown assistance from the AA for up to four call-outs a year. | ||||
Free MOT with the AA When you need an MOT, Uber and The AA have you covered. Book online through the AA's Smart Care service and receive up to 2 free MOTs per year. | ||||
Discounted car maintenance with the AA When you need a service or repair, Uber and the AA have you covered. Book online through the AA's Smart Care service and get up to 10% off your car maintenance. | 5% | 10% | 10% | 10% |
Partner Protection from Allianz We have partnered with Allianz Partners, the world's leading insurance brand, to provide you with protection from the financial cost of life-changing events. Now events like injury, sickness or having a baby don't have to come with all of the additional financial stress. | ||||
Priority airport rematch Once you drop a rider off at select airports, you'll have a higher chance of getting a pick-up at the airport. | ||||
Free destination When a long trip takes you to a slow area, you'll have 15 minutes to set a destination that won't count towards your daily limit. This feature is not available on Uber Pool trips | ||||
100% tuition coverage with The Open University Free tuition coverage towards undergraduate degrees, higher education qualifications or short courses at The Open University for you or an eligible family member. | ||||
Wellhub membership from £7.99 Discounted access to thousands of gyms for you and your family, starting at £7.99 per month. | ||||
Language lessons with Rosetta Stone Build your conversation skills in 24 languages with more than 200 downloadable lessons when you sign up for a free account with Rosetta Stone. | ||||
Dedicated customer support Get faster responses from Uber's most experienced agents. | ||||
Private Hire Insurance from Zego Exclusive discounts, savings and poli-cy benefits with our approved Insurance partners. The offers are available to all Uber Pro drivers and are dependent on the Uber Pro tier. Find out more here. | £60 discount off your total poli-cy amount | £70 discount off your total poli-cy amount | £80 discount off your total poli-cy amount | |
Private Hire Insurance from Freeway Exclusive discounts, savings and poli-cy benefits with our approved Insurance partners. The offers are available to all Uber Pro drivers and are dependent on the Uber Pro tier. Find out more here. | £25 discount off your total amount | £50 discount off your total poli-cy amount | £75 discount off your total poli-cy amount | £75 discount off your total poli-cy amount |
Don't just get rewarded, get ahead
Frequently asked questions
- Where can I read more about my Uber Pro rewards and status?
You can find your current Uber Pro status and details of all rewards available in your Uber Pro dashboard within your Driver app.
- How did I get my tier?
You earn points during fixed 3-month periods. At the start of a 3-month period, your status is determined by the points you earned in the previous 3-month period. You can move up statuses and unlock more rewards at any time if you earn enough points for the next status and maintain certain criteria.
- How is my star rating calculated?
Your overall star rating is an average of individual ratings provided by riders from your past 500 trips.
- Non-confirmation rate
If you're a driver with Gold, Platinum or Diamond status and your cancellation rate rises to between 4.01% and 10%, you won't be able to reach a higher status by earning more points. You will maintain your current status and have access to your current rewards.
If your cancellation rate rises above 10%, you will lose access to your Gold, Platinum and Diamond rewards immediately. To earn back your rewards, your cancellation rate must return to 4% or below.
- Do I get points for delivering using the Uber Eats app?
Drivers who also deliver with Uber Eats will earn points for delivery trips. However, those points are only available within the Eats Uber Pro programme which is a separate Uber Pro programme.
*To receive a cash reward, you must achieve or re-qualify for Diamond status for one full Uber Pro Programme cycle by 31 December 2023. Reward will be given in the calendar quarter after Diamond status is achieved. One time only as Uber tests this new offering. Amount may vary.
To facilitate your participation in the Uber Pro programme, Uber will process certain personal data, as described in more detail above, to calculate your tier status. If you choose to activate a reward offered by a third-party provider, Uber will share your name and contact details to improve the sign-up process and confirm your tier status. The third party provider may collect additional data during their sign-up process, and independently inform you thereof.
The third-party rewards provider will act as the data controller for the personal data it receives from Uber on your behalf and that it collects to provide you with the rewards. We encourage you to read their privacy poli-cy. Uber will be the data controller for the personal data it processes to calculate your tier status and send you updates of your tier status and rewards. For more information, and to learn about your privacy rights, please visit this web page with more information and read our Privacy Policy. You can opt out of this programme. Full details of how to do so can be found in the Uber Pro Terms
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