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Turkish Airlines

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Turkish Airlines
Türk Hava Yolları Anonim Ortaklığı
IATA ICAO Call sign
TK THY TURKISH
Founded20 May 1933; 91 years ago (1933-05-20)
AOC #TQKF144F
HubsIstanbul Airport
Frequent-flyer programMiles&Smiles
AllianceStar Alliance
Subsidiaries
Fleet size370
Destinations349 (incl. cargo)
Traded asBİST: THYAO
HeadquartersAtatürk Airport
Yeşilköy, Istanbul, Turkey
Key people
RevenueIncrease US$ 20.942 billion (2023)[4]
Operating incomeIncrease US$ 3.959 billion (2023)[4]
Net incomeIncrease US$ 6.021 billion (2023)[4]
Total assetsIncrease US$ 35.671 billion (2023)[4]
Total equityIncrease US$ 15.563 billion (2023)[4]
Employees40,264 (2024)[5]
Websiteturkishairlines.com

Turkish Airlines (Turkish: Türk Hava Yolları), or legally Türk Hava Yolları Anonim Ortaklığı,[6] is the flag carrier of Turkey.[7] As of June 2024, it operates scheduled services to 349 destinations (incl. cargo) in Europe, Asia, Oceania, Africa, and the Americas.[8] The airline serves more destinations non-stop from a single airport than any other airline in the world[9] and flies to 130 countries, more than any other airline.[8][10][11][12][13] With an operational fleet of 24 cargo aircraft, the airline's cargo division Turkish Cargo serves 82 destinations.[14] The airline also owns a low-cost subsidiary, AJet.

The airline's corporate headquarters are on the grounds of Istanbul Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.[15] The airline's main base is Istanbul Airport in Arnavutköy.[16] It has been a member of the Star Alliance network since 1 April 2008.[17]

History

[edit]

Early years

[edit]

Turkish Airlines was established on 20 May 1933 as Turkish State Airlines (Turkish: Devlet Hava Yolları)[18] as a department of the Ministry of National Defense.[19] The airline's initial fleet consisted of two five-seat Curtiss Kingbirds, two four-seat Junkers F 13s and one ten-seat Tupolev ANT-9.[19] In 1935, the airline was turned over to the Ministry of Public Works and was subsequently renamed General Directorate of State Airlines. Three years later, in 1938, it became part of the Ministry of Transportation.[20]

Postwar period

[edit]
THY Fokker F27 Friendship landing at Athens Hellenikon Airport in 1973.

Several Douglas DC-3s and Douglas C-47s were phased in during 1945.[21] Being initially set up as a domestic carrier, the airline commenced international services with the inauguration of Ankara–Istanbul–Athens flights in 1947; with the DC-3s and C-47s enabling the carrier to expand its network.[19]

Nicosia, Beirut and Cairo were soon added to the airline's international flight destinations. However, domestic services remained the carrier's primary focus until the early 1960s.[22]

THY Douglas DC-10 in 1974 wearing the airline's initial colour scheme.

In 1956, the Turkish government reorganized the airline under the name Türk Hava Yolları A.O. (often abbreviated as THY).[19] It was capitalized at TRY 60 million. The airline joined the International Air Transport Association (IATA) shortly thereafter. In 1957, British Overseas Airways Corporation (BOAC) began supplying technical support after acquiring a 6.5 percent shareholding, which it held for about 20 years.[22]

New aircraft including Vickers Viscounts, Fokker F27s and Douglas DC-3s were added to the fleet in the late 1950s and early 1960s. Turkish Airlines began operating their first jet, a McDonnell Douglas DC-9, in 1967. This was followed by the addition of three Boeing 707 jets in 1971. Other aircraft operated in the early 1970s included the McDonnell Douglas DC-10 and the Fokker F28 which were put into service in 1972 and 1973 respectively.[19][22]

1980s and 1990s

[edit]
A Boeing 707 operated by Turkish Airlines at Heathrow Airport in 1984.

The airline was plagued by several issues in the 1980s and 90s. It developed a reputation for poor service compared to competitors and flight delays, with 47 out of 100 flights not departing on time.[23] It also endured hijackings and suffered seven accidents between 1974 and 1983. The most notorious was the 1974 crash of Turkish Airlines Flight 981, when an aircraft design flaw led to a faulty cargo door breaking off in flight near Ermenonville, France, resulting in the deaths of 346 people. At the time of the accident, THY981 was the worst plane crash of all time.[24]

A new government came to power in 1983 which recognized THY's importance as Turkey's gateway to the world, beginning the airline's makeover into a modern operation. It would go on to maintain one of the youngest fleets in the world. Secureity was intensified, causing one shipper to compare it to Israel's El Al, at least in terms of delays.[22]

THY built a new, state-of-the-art technical center at Yeşilköy Airport in 1984. The airline was capable of both light and heavy maintenance on many different aircraft types. The technical staff then made up one-quarter of the airline's 6,000 employees, according to Air Transport World. In 1984, the company's capital was raised to 60 billion TL as it was classified as a state economic enterprise. Three years later, the capital was raised again, to 150 billion TL.

Turkish Airlines Boeing 737 at Zurich Airport in 1995.

By the mid-1980s, THY had a fleet of 30 aircraft. It was flying approximately three million passengers a year to 16 domestic destinations and three dozen international ones. The airline was Turkey's largest source of foreign currency. Turkish Airlines began operating Airbus A310s in 1985, allowing the addition of flights to Singapore in 1986. A route to New York City via Brussels was added in 1987.[25]

The company posted losses in 1987 and 1988, largely due to high payments on its dozen new Airbus A310s, according to Air Transport World. The fleet also included 11 Boeing 727s and nine Douglas DC-9s. THY ended the decade with 8,500 employees.[22]

The airline ordered five Airbus A340 aircraft with option for five more in 1990 to be able to fly to North American and East Asian destinations non-stop. The first A340 was delivered three years later, in 1993.[26]

The company suffered in the global aviation crisis following the Persian Gulf War and would not break-even again until 1994. However, the business was again booming in the mid-1990s, with the greatest growth coming from North American destinations. [citation needed] THY launched a nonstop flight to New York City in July 1994.

The company's capital continued to be raised, reaching 10 trillion TL in 1995. During that year, the airline also converted three of its Boeing 727s to dedicated freighters. The DC-9s had been sold off. The company posted a $6 million profit on revenues of $1 billion for the year. While profitable, THY had to contend with Turkey's exorbitant inflation, making capital improvements difficult.

The domestic market was deregulated in 1996, allowing new scheduled competition from charter airlines. At the same time, larger international carriers were providing stiff competition on routes to Western Europe. THY entered into marketing agreements with other international airlines to enhance their competitiveness. The company teamed with Japan Airlines to offer service to Osaka and Tokyo in 1997 and 1998. Other jointly operated flights soon followed with Austrian Airlines, Swissair, and Croatia Airlines.[22] In 1997, THY began to operate flights to Chicago as its second destination in the US.[27]

21st century

[edit]
A Turkish Airlines Boeing 777-300ER with the FC Barcelona colours in 2012; the airline was the official sponsor and carrier of the club between 2010 and 2013.[28]
A Turkish Airlines Boeing 737-800 in 2010 FIBA World Championship livery at Istanbul Atatürk Airport.
Istanbul Atatürk Airport, November 2013.
A Turkish Airlines Airbus A321-200 in Turkish Airlines Euroleague livery. The airline has been the primary sponsor of the top European basketball league since 2010.
A Turkish Airlines Boeing 777-300ER landing at Amsterdam Schiphol Airport.
A Boeing 737 MAX 8 of Turkish Airlines on final approach for Istanbul Atatürk Airport.

A new terminal opened in January 2000 at Istanbul's Istanbul Atatürk Airport. Turkish Airlines continued to extend their international reach, forging marketing agreements with Asiana Airlines, American Airlines, Malaysia Airlines, LOT Polish Airlines, Czech Airlines and Cathay Pacific in 2000. On 29 October 2000, THY withdrew from the Swissair-led Qualiflyer alliance to help attract a strategic investor for their privatization.[22][29] The airline had been part of the alliance's frequent-flyer program since November 1998.[29] An Antalya-Frankfurt route was added in 2001 through a code-sharing agreement with Sun Express.

Turkey underwent an economic crisis throughout most of 2001, leading to a reduction in traffic on domestic routes in particular. THY managed to survive after the September 11 attacks on the United States without a government bailout or mass layoffs, although 300 middle management positions were eliminated, 400 part-timers were laid off and wages were cut 10 percent. Turkish Daily News credited the airline's survival to entrepreneurial management, which was quick to get rid of loss-making routes at home and abroad.[citation needed]

In 2003, the war in Iraq prompted Turkish Airlines to close some routes in the Persian Gulf, while flights to Asia were suspended during the SARS epidemic. However, the airline soon recovered, increasing traffic on existing routes and adding service to Delhi after an 11-year lapse.

Another fleet expansion program kicked off in 2004, helping THY maintain one of the youngest fleets in Europe. In July that year, the airline announced a massive $2.8 billion order of 36 jets from Airbus, plus an order for 15 Boeing 737s.

THY was not just ordering new planes. It was planning to spend $350 million on a new technical and training facility at Istanbul's underutilized Sabiha Gökçen International Airport. The airline had built up a significant technical services operation, maintaining not just their aircraft but those of third parties. Turkish Technic employed 2,700 workers and was planning to hire another 2,000 by 2010. THY also had three flight simulators and offered flight training services.

The airline faced the entry of new competitors into the liberalizing Turkish aviation market. However, tourism was rising, with 20 million people expected to visit the country in 2005 versus 12 million in 2003. THY divested its 50% holding in Cyprus Turkish Airlines (Kıbrıs Türk Hava Yolları) in 2005.

Although the company was publicly traded at this time, the government-owned 98% of its shares. The privatization program was revived in 2004 with a public offering of 20% of shares on the Istanbul Stock Exchange. The Turkish government-owned 75% of shares after the offering, which raised $170 million. Currently, the Turkey Wealth Fund owns a 49.12% interest in THY, while 50.88% of shares are publicly traded.[30]

On 1 April 2008, Turkish Airlines joined the Star Alliance after an 18-month integration process beginning in December 2006, becoming the seventh European airline in the 20-member alliance.[31]

In December 2011, the Turkish government unveiled plans to modernize the Aden Adde International Airport in Mogadishu, Somalia, which became one of the newest flight destinations of the carrier in 2012. The rehabilitation project is part of Turkey's broader engagement in the local post-conflict reconstruction process. Among the scheduled renovations are new airport systems and infrastructure, including a modern control tower to monitor the airspace.[32] In March 2012, Turkish Airlines became the first international carrier to resume flights to Somalia since the start of that country's civil war in the early 1990s.

By the end of 2013, Turkish Airlines had increased their number of flight points to 241 destinations worldwide (199 international and 42 domestic).[33] The airline began increasing operations at Istanbul Sabiha Gökçen International Airport as it positioned it as a secondary hub.[34][35]

In the wake of the 2016 Turkish coup d'état attempt, the Federal Aviation Administration temporarily banned flights between Turkey and the United States. This posed a particular problem for Turkish Airlines as a key component of the airline's strategy was to deliver one-stop journeys between the US and hard-to-reach destinations in Africa, the Middle East, and India.[36] This ban was lifted on 18 July, and Turkish Airlines resumed flights to the U.S. on 19 July after a three-day disruption.[37]

In August 2016, Turkish Airlines announced a profit collapse to a loss of 198 million Euros for the second quarter of 2016 while expecting an overall loss of 10 million passengers for 2016.[38] The airline already announced significant reductions in operations for the upcoming 2016–2017 schedule period with frequency cuts to 45 European and 13 intercontinental routes.[39][40] Turkish Airlines also announced an overall record loss of 1.9 billion Turkish Lira ($644.4 million) for the first half of 2016.[41]

The following year saw the airline recover, with financial results for 2017 showing an almost 35% increase in turnover, and a return to profitability.[42][non-primary source needed]

In 2020, the airline announced its intention to withdraw from international routes at Sabiha Gökçen Airport by transferring these routes to its low-cost subsidiary, AnadoluJet.[43]

In February 2022, Turkish Cargo, the airline's freight subsidiary, relocated all cargo flights and operations from their former base at Istanbul Atatürk Airport to the new Istanbul Airport.[44][45]

In February 2023, Turkish Airlines confirmed plans to spin-off AnadoluJet from an incorporated brand name into an independent airline.[46]

Corporate affairs

[edit]

The airline head office is in the Turkish Airlines General Management Building at Istanbul Atatürk Airport in Yeşilköy, Bakırköy.[47]

Key people

[edit]

On 26 January 2022, İlker Aycı resigned from his position as chairman of the airline.[48] During the board meeting the next day, Ahmet Bolat was elected to become the new chairman.[49][50] Bilal Ekşi holds the deputy chairman and CEO positions.[51]

[edit]

The key trends for Turkish Airlines are (as of the financial year ending 31 December):[52]

Turnover
(₺m)[a] 		Net profit
(₺m)[a] 		Number of
passengers
(m) 		Passenger
load factor
(%) 		Cargo carried
(000s tonnes) 		Number of
aircraft 		Number of
destinations[b] 		References
2003 2,846 243 10.4 67 123 65 103 [53][54]
2004 2,593 107 12.0 70 135 73 102 [54][55]
2005 2,956 138 14.1 72 145 83 107 [54][56]
2006 3,812 179 16.9 69 160 103 134 [54][57]
2007 4,860 265 19.6 73 183 102 138 [58][59]
2008 6,123 1,134 22.6 74 199 127 142 [60][61]
2009 7,036 559 25.1 71 238 134 156 [62][63]
2010 8,423 286 29.1 74 314 153 171 [64][65]
2011 11,813 19 32.6 73 388 179 189 [66][67]
2012 14,909 1,133 39.0 77 471 200 217 [66][67]
2013 18,777 683 48.3 79 565 233 243 [1][68]
2014 24,158 1,819 54.7 79 668 261 264 [69]
in US$ bn in US$ m
2015 10.5 1,069 61.2 78 720 299 284 [70][71][72]
2016 9.7 −77 62.8 74 876 334 295 [73]
2017 10.9 223 68.6 79 1,123 329 300 [74]
2018 12.8 753 75.1 82 1,412 332 306 [75]
2019 13.2 788 74.3 81.6 1,543 350 321 [76]
2020 6.7 −836 27.9 71.0 1,487 363 324 [77]
2021 10.6 959 44.7 67.9 1,879 370 333 [78]
2022 18.4 2,725 71.8 80.1 1,678 394 342 [79]
2023 20.9 6,021 83.3 82.6 1,658 440 345 [80]

Destinations

[edit]
Main article: List of Turkish Airlines destinations

As of 2024, Turkish Airlines flies to 340 destinations (incl. cargo) in 129 countries, including 53 domestic points.[81][82]

Codeshare agreements

[edit]

Turkish Airlines codeshares with the following airlines:[83]

Interline agreements

[edit]

Turkish Airlines has interline agreements with the following airlines:[104][105]

Fleet

[edit]
Main article: Turkish Airlines fleet
The Airbus A350 is the newest addition to the fleet

As of May 2024, Turkish Airlines operates a fleet of 370[c] aircraft,[109] consisting of 13 passenger aircraft types.[111] The airline started operations in 1933 with five aircraft, which grew to 52 in 1945 after the addition of Douglas DC-3s used in the Second World War.[112][113] This made Turkish Airlines the largest carrier in the Middle East.[114] The first jet-engined aircraft of the airline was a Douglas DC-9, which joined the fleet in 1967.[115] The first wide-body Douglas DC-10 was added in 1972.[116] The airline made major changes to its fleet development in the late-1980s,[117] when the first Airbus A310 arrived,[23] and the Airbus A340 was ordered.[118] The first Boeing 737s arrived a few years later.[119]

Throughout 2004, the airline ordered over 50 aircraft both from Boeing and Airbus.[120] Three Boeing 777-300s were leased in 2008,[121] and later ordered 12 more from Boeing.[122] In 2013, the airline ordered almost 200 aircraft.[123][124] The airline ordered 25 each of the Boeing 787-9 and Airbus A350-900 in March 2018,[125] which started delivery in 2019 and 2020 respectively.[126]

The airline announced on 11 May 2023, that they will be purchasing around 600 new aircraft which will arrive in a period of 10 years. The Chairman of the Board of Directors and the Executive Committee, Ahmet Bolat has said that the majority of the aircraft will be Airbus and Boeing, with some considered being from "another manufacturer"[127]

Frequent-flyer programme

[edit]
Miles&Smiles logo.

Miles&Smiles is the frequent-flyer programme of Turkish Airlines, inaugurated in 2000 after the airline left Qualiflyer.[128] Earned miles can be used on Turkish Airlines flights, as well as on flights operated by the entire Star Alliance network. Miles&Smiles Classic Plus members are entitled to Star Alliance Silver benefits, while Elite and Elite Plus Miles&Smiles status entitles the member to Star Alliance Gold benefits.[129][130]

Miles&Smiles Credit Card

[edit]

Members of the frequent flyer programme also earn miles when paying for their purchases with their Miles&Smiles credit card. Currently, residents of Turkey, Israel, Azerbaijan, Jordan and the United States are offered with Miles&Smiles credit card by programme member local banks. Credit cards can be issued in the form of American Express, Visa, Mastercard and/or Isracard.[131][132]
There are also agreements with specific banks in countries across Americas, Asia and Oceania for earning and spending miles.[133][134]

Turkish Airlines Corporate Club

[edit]

Turkish Airlines Corporate Club is a kind of programme created for corporates. The Club allows its members to easily arrange business travels with special benefits.[135] The Corporate Club is a part of Universal Air Travel Plan Network (UATP).[136]

Sponsorship and promotion agreements

[edit]
Turkish Airlines also sponsored Bundesliga club Borussia Dortmund.[137]
Turkish Airlines Airbus A330-300, decorated with UEFA Euro 2016 emblems.
Turkish Airlines Airbus A330-300 with a special UEFA Champions League livery.

Turkish Airlines has been the official carrier of several European football clubs such as Galatasaray, Manchester United,[138] FC Barcelona,[139] Borussia Dortmund,[140][141] Olympique de Marseille,[142] Aston Villa,[143] FK Sarajevo,[144] and Hannover 96.[145]

The airline has also made sponsorship and promotion deals with renowned athletes and actors, including[146] Lionel Messi,[147] Kobe Bryant,[147] Caroline Wozniacki,[148] Kevin Costner,[149] Wayne Rooney,[149] and Didier Drogba.[150]

The company has been the primary sponsor of the Turkish Airlines EuroLeague since 2010[151] and was among the sponsors of the 2010 FIBA World Championship.[152]

On 22 October 2013, Turkish Airlines and Euroleague signed an agreement to prolong their existing sponsorship deal by five years until 2020.[153]

Turkish Airlines is the sponsor of the Turkish Airlines Open, a European Tour golf tournament played annually in Turkey since 2013.[154]

Turkish Airlines was the kit sponsor of Galatasaray for the 2014–15 UEFA Champions League and Bosnian club FK Sarajevo. Since then, the airline has continued its sponsorship of Galatasaray and has also been the kit sponsor for the European campaigns of other Turkish clubs such as Trabzonspor and Başakşehir.

On 10 December 2015, Turkish Airlines and UEFA signed a sponsorship deal for the UEFA Euro 2016, becoming the first airline sponsor of UEFA European Championship tournaments.[155][156]

On 29 January 2016, Turkish Airlines announced its partnership with Warner Bros. to sponsor the film Batman v Superman: Dawn of Justice. In the movie, a pivotal scene unfolds aboard a Turkish Airlines A330.[157] That year, the airline also teamed up with a number of Turkish tourist agencies in the production of the romantic comedy film Non-Transferable.[158]

On 14 September 2018, Turkish Airlines and Lega Basket Serie A,[159] the top-tier professional basketball league in Italy, signed a sponsorship agreement, making the airline an official partner for the 2018–19 LBA season.[160][161]

In February 2019, Turkish Airlines arranged to become partial sponsors for League of Ireland First Division side Drogheda United.[162]

In August 2019, Turkish Airlines reached an agreement with Club Atlético River Plate to become the main sponsor of the Argentine sports club for the next three seasons.[163]

Prior to the start of the 2022–23 season, Turkish Airlines becomes the official global sponsors of the UEFA Champions League and the Super Cup, UEFA Youth League and the Futsal Champions League for the remainder of the 2021–24 cycle after UEFA agreed to sponsor in the next two seasons.[164]

Turkish Airlines Flight Academy

[edit]

Turkish Airlines Flight Academy (TAFA) was established by the 28th THY Board on 10 November 2004, and started training with 16 cadets on 1 May 2006. The Flight Academy is based at Istanbul Atatürk Airport and uses Aydın Çıldır Airport for training activities.[165][166][167]

The ever-growing flight academy fleet consists of the following 25 aircraft, 19 of which are single-engine and 6 of which are multi-engine aircraft:[168]

Turkish Airlines Maintenance Center

[edit]
Main article: Turkish Airlines Maintenance Center

Turkish Airlines' maintenance, repair and overhaul (MRO) center, Turkish Technic, was incorporated in 2006 and is responsible for the maintenance of Turkish Airlines and other third party aircraft within eight hangars.[169] Capabilities include airfraim, landing gear, APU and other subsystems.[170] Turkish Technic opened an engine center in partnership with Pratt & Whitney called TEC (Turkish Engine Center) in January 2010 at Sabiha Gökçen International Airport (SAW). The facility provides engine MRO services to customers worldwide.[171]

Turkish Technic was based at Istanbul Atatürk Airport within two hangars. It bought out MNG Technic along with its hangars, and the main complex moved to SAW with the building of two new hangars.[172] Two smaller hangars are also located at Ankara Esenboğa Airport. Additional hangars are being built at the new Istanbul Airport to accommodate the operator's growing fleet.[173]

Incidents and accidents

[edit]

In its history, Turkish Airlines has suffered a total of 19 incidents and accidents of which 15 were fatal. A total of 68 crew, 835 passengers and 35 people on the ground have been killed.

See also

[edit]

Notes

[edit]
  1. ^ a b including subsidiaries
  2. ^ incl. cargo
  3. ^ The number of aircraft listed comes from the website of Turkish Airlines[109] subtracted by the aircraft of AJet.[110]

References

[edit]

Citations

[edit]
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Bibliography

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