Mission
Providing assistive technology (AT) and devices as reasonable accommodations (RA) to support individuals with disabilities and wounded, ill and injured Service members throughout the Department of Defense in accessing information and communication technology.
Customers
CAP serves the following customer base:
- DoD civilian employees with disabilities
- Active duty Service members with disabilities or functional limitations
- DoD employees with disabling conditions who are also:
- Workers’ Compensation beneficiaries,
- Term and Temporary Employees,
- Workforce Recruitment Program (WRP) interns, or
- Detail appointments
- DoD managers who are ready to hire and accommodate employees
- Federal agencies – CAP provides consultation services on AT and accommodations
Stakeholders
- Department of Defense
- Defense Human Resources Activity
- Defense Support Service Center
- Wounded, Ill and Injured Service Members
Goals
- Build and strengthen customer service and stakeholder relationships
- Optimize outreach engagements, and sustain agency partnerships
- Improve overall operational performance