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Any information on connection issues? (Edited by CM: Under Investigation)!
@QueenB, there are many posting about being unable to connect to playstore or it says "no internet connection " but it connects to everything but the game! Do you have any information on when this will be fixed? I had logged out and cannot login back in because of this glitch!
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⛔ Game not saving progress/synching between devices - (Edited by CM: FIXED)!
Hi, Is anyone else having this problem. I passed level 17976( now multiple times) and when I close out the game and come back later Im still on that level. I play on my computer through facebook and on my phone through the app and they just stay stuck on that level. No matter how many times I pass it and make sure my…
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🎬️ Video ads disappearing or not available
We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game. This means that while some players may receive Lives, others might get Boosters or other items…
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🚫 Chocolate Box Stuck/Can't Collect Rewards!
Hi everyone, We wanted to let you know that we are aware of the issues some of you are experiencing with the Chocolate Boxes getting stuck and not able to continue playing or accept your rewards! We’re actively working on a solution, but it may take some time to resolve completely. We understand how frustrating this can be…
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"URL Blocked" error - 🛠 (Edited by CM: Under Investigation)!
Hello, I have been having problems connecting to the Candy Crush Saga app that I downloaded from the Windows Store with my Facebook account for a few months. However, with the update that came about a couple weeks ago, I started having connection problems by receiving an error message. The error message is as follows…
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🚨 Are you experiencing issues with the game? Check here before posting in Support!
Are you experiencing issues with the game? Look no further as these are the most common issues and most frequently asked questions in Candy Crush Saga. The two absolute most common questions here in Community are: I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost,…
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Booster Wheel issue - CCS
When I log into the CCS game and go to the Booster Wheel, it immediately tells me to "come back later and try again" and starts the countdown timer. When I return hours later and log into CCS and try again, it repeats that same process? Has anyone else been experiencing this? Thanks!
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How do I add this to my home screen
Add this to my
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Why is there no more chat it's not as fun
Le
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Where is my Prize?
I have just finished competing in the Winter Cup, where the prise supposedly was a Year's Supply of Gold Bars. I won Round 1 qualifier, and then Round 2 qualifier and finally scored 2 000 000 points in the final. I am yet to see any Gold Bars appear in my page. Could somebody please explain??? Thanks
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Não recebi meu produto
Comprei 10 moedas e não as recebi
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I’ve not received my gold bars from the winter cup yet
please help
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Where is the chat on the cake. It's been part of the game
Chat on the cake? Why take it off?
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Purchases
Hello, I made 2 purchases yesterday. $9.99 which had 50 gold $5.99 which had 20 gold Only 35 showed up on my account when there should have been 70 gold total applied to my account. The purchases were made on my credit card ending in Please credit back the owed credits. ****ALSO, thee is a problem with candy crush lives…
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About level 17092
In the level 17092 why did you decrease my moves from 34 to 24?
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Level 17092
i want help plz to pass this level because you have decreased the moves from 34 to 24 i dont onow the reason yet?!
