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RStudio hangs on start on Ubuntu 24 with error message in background: "Network service crashed, restarting service" #14927

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3 of 4 tasks
prusswan opened this issue Jul 5, 2024 · 15 comments
Open
3 of 4 tasks

RStudio hangs on start on Ubuntu 24 with error message in background: "Network service crashed, restarting service" #14927

prusswan opened this issue Jul 5, 2024 · 15 comments
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bug startup Problems with starting up, installation, etc.
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Later

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@prusswan
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prusswan commented Jul 5, 2024

System details

RStudio Edition : Desktop
RStudio Version :  2024.04.0 Build 735 (installed from deb)
OS Version      :  Ubuntu 24.04
R Version       :  4.3.3 (managed by Anaconda)

Steps to reproduce the problem

Create and activate a conda environment for R

conda install -c conda-forge atk (this is one of the dependencies to r-magisk)

Attempt to start rstudio

Describe the problem in detail

RStudio window GUI appears to load (but could not complete loading). In the command line, this error goes on indefinitely:

"ERROR:network_service_instance_impl.cc(601)] Network service crashed, restarting service."

Suspect to be related to this reported issue for chromium: https://issues.chromium.org/issues/41487253

Describe the behavior you expected

RStudio to load normally, or display a more informative error message, or provide an option to disable the problematic feature

  • I have read the guide for submitting good bug reports.
  • I have installed the latest version of RStudio, and confirmed that the issue still persists.
  • If I am reporting an RStudio crash, I have included a diagnostics report.
  • I have done my best to include a minimal, self-contained set of instructions for consistently reproducing the issue.
@prusswan prusswan added bug new New incoming issues, ready for initial review. labels Jul 5, 2024
@gtritchie
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RStudio 2024.04.x is not supported on Ubuntu 24. The next release (2024.07.x), coming later in July, will support it. Can you try a daily build (https://dailies.rstudio.com/) and see if anything changes?

@prusswan
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prusswan commented Jul 10, 2024 •
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RStudio 2024.04.x is not supported on Ubuntu 24. The next release (2024.07.x), coming later in July, will support it. Can you try a daily build (https://dailies.rstudio.com/) and see if anything changes?

Same issue with rstudio-2024.07.0-daily-303-amd64.deb, just a slight difference in error line number:

ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.

I suspect this is related to electron somehow (e.g. electron/electron#40328).

@ronblum ronblum added startup Problems with starting up, installation, etc. qa repro and removed new New incoming issues, ready for initial review. labels Jul 12, 2024
@lxs602
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lxs602 commented Jul 16, 2024

Hi, I get the same error on Ubuntu 24.04 with rstudio [2024.07.0+321], but rstudio GUI window does not appear.

Rstudio-diagnostics file attached.

diagnostics-report.txt

`(env1) user@userPC:~/Downloads/rstudio-diagnostics$ rstudio --run-diagnostics

(rstudio:15820): Gtk-WARNING **: 17:34:00.780: Theme parsing error: gtk.css:2:0: Expected a valid selector
[15820:0716/173400.896739:ERROR:object_proxy.cc(576)] Failed to call method: org.freedesktop.DBus.Properties.Get: object_path= /org/freedesktop/portal/desktop: org.freedesktop.DBus.Error.InvalidArgs: No such interface “org.freedesktop.portal.FileChooser”
[15820:0716/173400.896772:ERROR:select_file_dialog_linux_portal.cc(290)] Failed to read portal version property
[15857:0716/173400.907337:ERROR:gl_factory.cc(120)] Requested GL implementation (gl=none,angle=none) not found in allowed implementations: [(gl=egl-angle,angle=default),(gl=egl-gles2,angle=none)].
[15857:0716/173400.909155:ERROR:viz_main_impl.cc(198)] Exiting GPU process due to errors during initialization

Attempting to launch R session...
. RSTUDIO_WHICH_R = /home/user/miniconda3/envs/env1/bin/R
. R_HOME = /home/user/miniconda3/envs/env1/lib/R
. R_DOC_DIR = /home/user/miniconda3/envs/env1/lib/R/doc
. R_INCLUDE_DIR = /home/user/miniconda3/envs/env1/lib/R/include
. R_SHARE_DIR = /home/user/miniconda3/envs/env1/lib/R/share
. LD_LIBRARY_PATH = /home/user/miniconda3/envs/env1/lib/R/lib:/home/user/miniconda3/envs/env1/lib
. PATH = /home/user/miniconda3/envs/env1/bin:/home/user/miniconda3/condabin:/home/user/.local/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin:/home/user/.local/bin:/home/user/.local/bin:/home/user/.cargo/bin:/opt/Telegram
. HOME = /home/user

R session launched, attempting to connect on port 44145...
TTY detected. Printing informational message about logging configuration. Logging configuration loaded from '/etc/rstudio/logging.conf'. Logging to '/home/user/.local/share/rstudio/log/rsession-user.log'.

Connected to R session, attempting to initialize...

[15907:0716/173401.602789:ERROR:gl_factory.cc(120)] Requested GL implementation (gl=none,angle=none) not found in allowed implementations: [(gl=egl-angle,angle=default),(gl=egl-gles2,angle=none)].
[15820:0716/173401.604518:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
[15907:0716/173401.604776:ERROR:viz_main_impl.cc(198)] Exiting GPU process due to errors during initialization
[15917:0716/173401.626559:ERROR:gl_factory.cc(120)] Requested GL implementation (gl=none,angle=none) not found in allowed implementations: [(gl=egl-angle,angle=default),(gl=egl-gles2,angle=none)].
[15917:0716/173401.628553:ERROR:viz_main_impl.cc(198)] Exiting GPU process due to errors during initialization
[15820:0716/173401.631940:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
[15820:0716/173401.655874:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
[15820:0716/173401.675509:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
[15820:0716/173401.697663:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
[15820:0716/173401.718150:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
[15820:0716/173401.738384:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
[15820:0716/173401.760783:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
...`

@ronblum ronblum removed the qa repro label Jul 29, 2024
@ronblum
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ronblum commented Jul 29, 2024

I have been unable to reproduce the issue using RStudio Desktop 2024.08.0+341 on Ubuntu 24.04.

@ronblum ronblum added this to the Later milestone Jul 29, 2024
@gdevenyi
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I have been unable to reproduce the issue using RStudio Desktop 2024.08.0+341 on Ubuntu 24.04.

That version doesn't exist as an official release.

@gdevenyi
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I can confirm that rstudio-2024.08.0-342-amd64.deb is still broken on 24.04

@prusswan
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I have been unable to reproduce the issue using RStudio Desktop 2024.08.0+341 on Ubuntu 24.04.

@ronblum does that mean you have yet to reproduce this issue in any of the previous versions? Also, is there a way for users to choose a different version of electron or disable/ignore network service?

@gtritchie
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you have yet to reproduce this issue in any of the previous versions?

I also cannot reproduce the issue with 2024.07/08 builds on Ubuntu 24. The problem you are hitting is not happening on every Ubuntu 24 system (but I recognize that doesn't help your situation, and others who have whatever configuration is triggering this).

To check again, I just installed a clean Ubuntu 24.04 system, installed R 4.4.1, and RStudio 2024.08.0+343 for Ubuntu 24, and did nothing else, and it starts up fine.

is there a way for users to choose a different version of electron

No, the only way to do that would be to build RStudio from source (a non-trivial exercise) after choosing a different version of Electron via

rstudio/src/node/desktop/package.json

Line 49 in 4ed1219

"electron": "31.3.0",

We've already updated to Electron 31.3.0 for the "next" release (2024.10) which is just starting development. You can always give one of those builds a try just to see if the newer Electron happens to help. https://dailies.rstudio.com/rstudio/kousa-dogwood/

or disable/ignore network service

Not that I know of.

@gtritchie
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I'm curious, what happens if you run rstudio via rstudio --disable-gpu?

@gtritchie gtritchie changed the title RStudio hangs on start with error message in background: "Network service crashed, restarting service" RStudio hangs on start on Ubuntu 24 with error message in background: "Network service crashed, restarting service" Jul 31, 2024
@prusswan
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prusswan commented Aug 2, 2024

I'm curious, what happens if you run rstudio via rstudio --disable-gpu?

(rstudio) username@host:~/Downloads$ rstudio --disable-gpu --run-diagnostics

Attempting to launch R session...
. RSTUDIO_WHICH_R = /home/username/anaconda3/envs/rstudio/bin/R
. R_HOME = /home/username/anaconda3/envs/rstudio/lib/R
. R_DOC_DIR = /home/username/anaconda3/envs/rstudio/lib/R/doc
. R_INCLUDE_DIR = /home/username/anaconda3/envs/rstudio/lib/R/include
. R_SHARE_DIR = /home/username/anaconda3/envs/rstudio/lib/R/share
. LD_LIBRARY_PATH = /home/username/anaconda3/envs/rstudio/lib/R/lib:/home/username/anaconda3/envs/rstudio/lib
. PATH = /home/username/anaconda3/envs/rstudio/bin:/home/username/anaconda3/condabin:/home/username/.nvm/versions/node/v16.20.1/bin:/home/username/.local/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin:/snap/bin
. HOME = /home/username

R session launched, attempting to connect on port 12259...
TTY detected. Printing informational message about logging configuration. Logging configuration loaded from '/etc/rstudio/logging.conf'. Logging to '/home/username/.local/share/rstudio/log/rsession-username.log'.

Connected to R session, attempting to initialize...

[572177:0802/125314.027080:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
[572177:0802/125314.045297:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
[572177:0802/125314.062603:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
[572177:0802/125314.079670:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
[572177:0802/125314.096841:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
[572177:0802/125314.114092:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
[572177:0802/125314.131042:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
[572177:0802/125314.148640:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
[572177:0802/125314.165836:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
Successfully initialized R session.

diagnostics-report.txt

Thanks for the detailed responses. It certainly looks likely to be an Electron issue and RStudio cannot be detached from it. Based on a previous similar issue in Electron (electron/electron#31675 (comment)), setCertificateVerifyProc is mentioned but I don't see any references to this in RStudio code. Do you know if it is possible to further pinpoint what Electron is doing (sites it is hitting etc) during RStudio startup?

@OddSteak
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OddSteak commented Sep 3, 2024

disconnecting vpn fixes this issue on arch linux for me

@sguizard
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sguizard commented Sep 6, 2024 •
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I managed to run it.
From CLI, deactivate any conda environment (this seems to messing up with rstudio), then:

rstudio --use-gl=angle --no-sandbox

FYI, the --no-sandbox has been useful to me for several apps on Ubuntu 24.04: beeper and Joplin.
Those two apps are AppImages.

@prusswan prusswan mentioned this issue Sep 6, 2024
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@gdevenyi gdevenyi mentioned this issue Sep 13, 2024
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@ZhangMH2000
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Hello developers, I've found that this issue only exists in an existing conda environment. In a newly created conda environment, RStudio runs without any problems. I hope you can address this, as reinstalling all the dependencies from the old environment is quite complicated. Thank you!

@himamura2
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himamura2 commented Oct 30, 2024 •
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I am also getting this errors.

Linux himamura-VirtualBox 6.8.0-47-generic #47-Ubuntu SMP PREEMPT_DYNAMIC Fri Sep 27 21:40:26 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux

rstudio-2024.09.0-375-amd64.deb
[88317:1030/131734.747460:ERROR:viz_main_impl.cc(198)] Exiting GPU process due to errors during initialization
[88162:1030/131734.759416:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.
[88162:1030/131734.785684:ERROR:network_service_instance_impl.cc(599)] Network service crashed, restarting service.

Thanks.

rstudio-2024.12.0-467-amd64.deb

I think this is already resolved by this version.

@oktouerl
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oktouerl commented Jan 7, 2025

"I am Windows, and I am experiencing a white screen on startup with error code 600."

network_service_instance_impl.cc(600）

@kevinushey kevinushey mentioned this issue Jan 8, 2025
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@prusswan @gdevenyi @sguizard @gtritchie @ronblum @lxs602 @oktouerl @OddSteak @himamura2 @ZhangMH2000
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