Amazon Transcribe Live Call Analytics (LCA) Sample Solution
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Jul 11, 2025 - JavaScript
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call-center
Here are 55 public repositories matching this topic...
TTS and ASR module with auto Voice Active Detecting supported for Freeswitch. I build it for Nature sound interactive, With the embedded LUA engine we could easly build a Freeswtich application like this.
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Jul 21, 2019 - C
Automate call transcriptions for real-time and previously recorded calls by using custom speech models, text analytics, and industry-specific natural language processing with the Microsoft Call Center Intelligence Accelerator.
microsoft machine-learning ai azure ml artificial-intelligence human-resources call-center solution-accelerator
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Apr 27, 2023 - JavaScript
Call Center，Contact Center，呼叫中心，客服系统，工单系统，智能外呼，大模型呼叫中心
nlp ai sip voice call tts telephony freeswitch contact-center asr callcenter ipcc contactcenter call-center llm freeaicc freeipcc
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Jul 22, 2025 - Java
A sample callcenter simulator using OpenAI technologies such as ChatGPT, Whisper and other APIs to automate and improve callcenter operation. This project is intended to be a sandbox application to test feasibility and other ideas.
chatbot customer-support openai callcenter call-center support-bot customer-chatbot openai-api callcenter-simulator chatgpt chatgpt-api openai-chatgpt openai-chatbot function-calling
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Aug 8, 2023 - JavaScript
Interact with Five9 Cloud Call Center using Python
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Nov 1, 2017 - Python
全新工作手机paas能力整合，提供全场景客户沟通留存，电话、短信、微信记录api实时查看
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Mar 21, 2023
Configure Twilio Flex with direct inward dial (DID) for all contact center agents.
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Jan 20, 2021 - JavaScript
Simple call center simulation with SimPy
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Jun 18, 2019 - Jupyter Notebook
Create IVR/phone robots/automated telephone applications/call-centers easy
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Jun 7, 2020 - PHP
Simple Call Center System
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Dec 12, 2022 - JavaScript
This code will set up a contact flow/IVR for real time authentication with Mobile BankID and can be deployed in minutes.
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Jul 25, 2023 - Python
An utility that records the voice heard from an audio devices as text.
gui azure winforms mp3 speech naudio speech-to-text help-desk call-center cognitive-service tono mvfp
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Oct 26, 2020 - C#
Predict which customers should a call-center call for greater assertiveness in a sale
python challenge data-science machine-learning correlation analytics random-forest linear-regression data-engineering dataset polynomial-regression linear-regression-models pt-br random-forest-classifier call-center keyrus call-center-analytics
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Jan 11, 2022 - Python
Simulation model to run scenarios on staffing/operations readiness for a call center
python scheduling operations simulations staffing poisson-distribution call-center-statistics-analysis call-center contact-strategy python-dash dash-plotly
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Jun 1, 2021 - Python
Agent Insights & Call Activity at Your Fingertips. This Power BI dashboard tracks calls answered, answer speed, & customer satisfaction. Built with Power BI & Excel.
visualization python portfolio dashboard analytics power-bi project data-visualization data-analytics dax call-center call-center-analytics ms-excel-data-analytics power-bi-dashboard power-bi-desktop trends-visualization
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Mar 14, 2024
Call center statistics analysis.
data-science erlang regression logistic-regression springboard r-programming capstone-project call-center-statistics-analysis call-center
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Nov 8, 2017 - HTML
This is an Agent Pop Up application to alert the agent with URL/POPUP or URL notification when he/she receives the call.
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Jun 7, 2021 - PHP
Cisco CTI & Finesse Toolkit for keeping agent downtime to a minimum. Download under Releases
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Apr 9, 2020 - AutoIt
Allow Agents to change queues via UCCX Api v11.x without admin/supervisor rights
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Dec 24, 2019 - PHP
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