ID verification

Quickly and easily authenticate your identity to access additional features.

What’s ID verification?

ID verification is a process designed to authenticate users' identities. By completing ID verification, users ensure the security and integrity of their interactions within the Smartproxy ecosystem. This process involves submitting valid identification documents, which are automatically reviewed for authenticity. It helps us ensure that only legitimate users can access our services.

Benefits of completing ID verification

Accessing bigger plans

Verify your ID to access enterprise proxy plans directly from your dashboard. Learn more here.

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If you have already verified your ID in the account settings, purchasing an enterprise plan requires you to complete the verification process by agreeing to our terms and conditions in the pricing section.

Accessing target groups

By completing ID verification, you can access target categories that are blocked by default with residential proxies related to mailing, business, and streaming. Learn more here.

Verify your ID

You can verify your ID and check your verification status by visiting the ID verification section of your dashboard under Account settings.

There are a few cases when the ID verification could be declined
  • Geographical restrictions. We don’t provide services for users from Russia or Belarus. Learn more about suspended locations in our FAQs.
  • Age restrictions. To access our services, users must be over 18 years old. More about age restrictions can be found in our FAQs.
  • Document authenticity. We decline all ID verification requests when we identify the submission of fake documents.

Support

Need help or just want to say hello? Our customer support is available 24/7. You can also reach us anytime via email at [email protected].

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