Master the art of Design Thinking with a hands-on approach. Embrace empathy, collaboration, and experimentation to create practical and creative solutions.

Spotify, Columbia Road, and Hubspot all serve as very interesting customer journey map examples. We cover B2C, B2B, SaaS & ecommerce examples.

A user journey map is a visualization of a user's experience with your product and the steps required to reach a goal, used to fix pain points & improve usability

UI/UX, Figma

Customer journey map is a popular UX exercise that allows to discover a lot of insights about users. It depicts a holistic story of user's experience from initial interaction through engaging with product and becoming a loyal customer. Throughout the journey a designer can reveal more details such a

Project is to understand the role of journey mapping to better the user experience of a product/service.User journey mapping helps to gain insight on the thoughts and emotions of a user using a product/ service.

Experience map for a coworking place project designed by Angélique Schlick . Connect with them on Dribbble; the global community for designers and creative professionals.

An article outlining how user flows and user journeys can benefit the product design process from complete different angles.

Customize this B2B customer journey map presentation template in minutes. Try it for free.

Eye-catching Customer Journey Map template: Understanding Customer Journey Map. Great starting point for your next campaign. Its designer-crafted, professionally designed and helps you stand out.