Submit a question to our support team.

DO NOT SUBMIT QUESTIONS FOR THE FOLLOWING ISSUES. For security reasons, instead please call the AmeriCorps Hotline, 1-800-942-2677, to have these issues addressed:

Password Reset
Account Balances
Application Status
Check Trace Requests
Payment Status
Voucher Requests
Updates to your account
If assistance is needed on an application that has a submission deadline in the next 10 days, please call 1-800-942-2677 and choose option #3.

Announcements

Hours of Operations:

Monday - Friday: 08:00 AM - 08:00 PM ET
Saturday - Sunday: Closed

The hotline is closed on all federal holidays.

The Americorps Hotline can provide answers for:

General inquiries:

About AmeriCorps
All AmeriCorps programs
All AmeriCorps Seniors programs
All Learn & Serve programs

System issues:

eGrants system
My Americorps Portal

Program specific inquiries:

Applicant, Candidate, Member, and Alumni questions
Non-profit Organizations and Grantee questions
Education Award questions and issues
Recruitment questions
Peer Reviewer questions

Tip for Self Service

You may be able to quickly find the information you need by selecting "Advanced Search" in the Answer search box. You can also submit the details of your issue using the Ask A Question page. You can attach screen prints to help with quicker troubleshooting on system issues.

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