Papers by Douglas J Gilbert
Academy of Management Proceedings
Academy of Management Proceedings
Journal of Corporation Law, 1980
The article examines the basic tenets of proper venue in federal courts for constitutional challe... more The article examines the basic tenets of proper venue in federal courts for constitutional challenges of state economic regulations and takeover laws. First, the principle statutes governing venue in such cases is examined. The effect of Great Western on the judicial interpretations
of the principle venue statutes is further discussed. Finally, the
problems posed to corporate practitioners in challenging these state
regulations and the adequacy of tactical alternatives in light of Great
Western's venue limitations is explored.
International Journal of Business and Applied Social Science
The recently released ISO standard, ISO 21001:2018, Educational organizations Management systems ... more The recently released ISO standard, ISO 21001:2018, Educational organizations Management systems for educational organizations Requirements with guidance for use, is poised to have a significant impact on critical elements of quality assurance in higher education. Depending on the nature and extent of existing quality assurance structures, three potential use scenarios of the new standard appear possible: ISO Alongside, ISO Instead, and ISO Inside. The Standard may be used as an adjunct to existing quality assurance approaches (ISO Alongside). Some quality assurance systems may opt to incorporate the attainment of ISO 21001 certification as the determinant of holding an accredited or approved status (ISO Instead). Finally, the achievement of ISO 21001 certification may serve as a pre-requisite to the application for specific recognitions or accreditations (ISO Inside).
Journal of Psychological Issues in Organizational Culture
International Journal of Service …, 1991
Abstract: Internal services are fundamental to corporate competitiveness today. Not only do they ... more Abstract: Internal services are fundamental to corporate competitiveness today. Not only do they support line functions but also are directly adding value to the company's final offerings. However, the level of performance of internal service providers is not meeting the ...
David Rock's SCARF brain science based model of inter-personal collaboration is a powerful tool t... more David Rock's SCARF brain science based model of inter-personal collaboration is a powerful tool to help leaders of major change efforts focus on the issues of change. This presentation provides a very brief introduction to the use of SCARF when framing change efforts and develops a diagnostic called RAINE (Recognition, Acceptance, Investigation, Naming/Norming, and Expectations). The RAINE diagnostic can be used to improve change efforts at the outset of the process of change, at a mid point of the effort, and at conclusion of the change process. The diagnostic allows the use of a radar diagram representation to facilitate easy and clear communication to stakeholders.
Assessment of student learning is a critical part of ACB-SP accreditation. Assessment efforts are... more Assessment of student learning is a critical part of ACB-SP accreditation. Assessment efforts are often undertaken in business programs without the benefit of a complete and systematic approach. The use of a design-based assessment architecture ensures that assessment efforts are deployed in a systematic manner by focusing attention on critical elements. The key aspects include the structure of assessment elements, defining processes, developing organizational competency in assessment, and the use of appropriate technology. This white paper will introduce the use of a design-based approach as an assessment approach that reflects ACBSP requirements at the program and course level as well as evaluation of the performance of the business unit. Complete systems of methods rooted in design thinking ensure that all pieces of the assessment puzzle are put in place in a complete and systematic manner.
ACBSP Annual Conference 2015 - Evaluation and assessment are frequent source of notes, conditions... more ACBSP Annual Conference 2015 - Evaluation and assessment are frequent source of notes, conditions, and deferrals in accreditation efforts. The presentation will show the use of evaluation and assessment architecture as a holistic approach to documenting an effective, deployed, and integrated approach to assessment
Colorado Learning and Teaching with Technology
The presentation provides a strategic approach to a digital content strategy using the Business M... more The presentation provides a strategic approach to a digital content strategy using the Business Model Canvas.
Presentation provides an overview of how to link ACBSP business program accreditation with state ... more Presentation provides an overview of how to link ACBSP business program accreditation with state / regional Baldrige awards.
University of Phoenix School of Advanced Studies, 2010
The purpose of this quantitative comparative methods research was to compare the perceptions rela... more The purpose of this quantitative comparative methods research was to compare the perceptions relative to 12 Master of Business Administration (MBA) skill sets of respondents situated in non-member countries of the Organisation for Economic Cooperation and Development (OECD) with the findings of a prior study of United States situated respondents. The findings suggest that general agreement of United States situated MBA program directors and non-OECD situated MBA program directors on the ratings of importance of the MBA skill sets. Non-OECD MBA program directors, however, tended to rate the effectiveness of MBA programs in developing the skill sets somewhat lower than United States-based MBA program directors. The perception of corporate recruiters of MBAs for both importance of MBA skill sets and effectiveness showed consistency in nearly all of the 12 skill sets. An examination of the significance of differences among three subgroups of non-OECD respondents—MBA program administrators, recruiters, and MBA graduates—demonstrated a high level of consistency of ratings of importance of MBA skills sets and effectiveness of MBA programs. A further analysis using an importance-effectiveness methodology identified patterns of differences in perceived needs for improvement among the non-OECD MBA program administrators, recruiters, and graduates. Recommendations are made for further study including an examination of models for MBA skill sets definition to include additional dimensions or domains explicitly focused on contextual elements, such geographic differences in business practices and cultural elements.
International Journal of Service Industry Management, 1991
Abstract: Internal services are fundamental to corporate competitiveness today. Not only do they ... more Abstract: Internal services are fundamental to corporate competitiveness today. Not only do they support line functions but also are directly adding value to the company's final offerings. However, the level of performance of internal service providers is not meeting the ...
Books by Douglas J Gilbert
Peregrine Pathways, 2019
The book surveys several key topics of leadership in 21st Century organizations, including:
And t... more The book surveys several key topics of leadership in 21st Century organizations, including:
And they came away with essential factors that every thriving 21st Century organization embraces, including:
- Organization, deliberate and emergent leadership tactics and policies
- Indispensable elements to building better Boards
- Elements that will drive customers and retain them
- Ongoing performance management challenges and needed tools
- Key areas to increase employee engagement
- Why ethical organizations consistently outperform
- Tactics for continuous quality improvement
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Papers by Douglas J Gilbert
of the principle venue statutes is further discussed. Finally, the
problems posed to corporate practitioners in challenging these state
regulations and the adequacy of tactical alternatives in light of Great
Western's venue limitations is explored.
Books by Douglas J Gilbert
And they came away with essential factors that every thriving 21st Century organization embraces, including:
- Organization, deliberate and emergent leadership tactics and policies
- Indispensable elements to building better Boards
- Elements that will drive customers and retain them
- Ongoing performance management challenges and needed tools
- Key areas to increase employee engagement
- Why ethical organizations consistently outperform
- Tactics for continuous quality improvement
of the principle venue statutes is further discussed. Finally, the
problems posed to corporate practitioners in challenging these state
regulations and the adequacy of tactical alternatives in light of Great
Western's venue limitations is explored.
And they came away with essential factors that every thriving 21st Century organization embraces, including:
- Organization, deliberate and emergent leadership tactics and policies
- Indispensable elements to building better Boards
- Elements that will drive customers and retain them
- Ongoing performance management challenges and needed tools
- Key areas to increase employee engagement
- Why ethical organizations consistently outperform
- Tactics for continuous quality improvement
proposed concepts emphasize adaptation to the realities of emerging economies, the converging global environment, and sustainability.
Conceptual Frame: The paper’s concepts rest on three key components: 1) design parameters for business education in developing markets, 2) appreciative management education frameworks focused on the three outcomes of people, profit, and planet, and 3) a process-focused
organization and service delivery model. The first component of the approach, design parameters, explicitly includes an awareness of differences in designing an educational service for bottom-of-the-pyramid markets. The second component, appreciative management education,
rests on a model of moving from whole personship to holistic organizations to sustainable systems thinking. The final component, organization and service delivery model, rests on an explicit yet flexible process-based approach to designing an organization to deliver educational services.
Questions:
1. How can stakeholder needs best be translated into business and managerial education services suitable for developing markets?
2. What role should sustainability play in business and managerial education in developing markets?
3. How can appreciative processes be used to describe competency-based business and management educational outcomes?
4. What are feasible approaches to the use of process frameworks in designing and delivering educational services in developing markets?
Originality/value: Tertiary education presents a rapidly growing sector of international trade. Trade in educational services represents one of the largest services trade areas rivaling financial services. The design and delivery learning models for these services must be distinguished from traditional university settings due to resource level differences and the need to build curriculum expressly grounded in holistic sustainability concepts. The approach presented supports alternative models and approaches in this growing area of international trade. The effective delivery of these services in developing markets is also a key factor of success in building sustainable livelihoods and alleviating poverty in these regions. The concepts and models presented offer direction in these areas and are intended to stimulate further discussion and research in this area.