Compromised Computer

If you suspect your computer has already been compromised:

• If your computer crashes
• If your Adobe Reader, Acrobat, or web browser crashes when opening a PDF file
• If your computer is experiencing unexplainable disk activity
• If your computer is experiencing unexpected and unexplainable performance degradation
  

STOP! Immediately take the following steps:

1. Disconnect from the network - turn off wireless or unplug the wired network cable.
2. Discontinue use of the machine but DO NOT power off.
3. Contact the Information Security Office at (412) 268-2044 or iso-ir@andrew.cmu.edu or your departmental computing administrator/DSP consultant for further instructions.