Ida Koho, Biotechnology Engineer BSc., MBA, has a decade of work experience from medical device manufacturers of different sizes and clinical areas. During her professional journey...view moreIda Koho, Biotechnology Engineer BSc., MBA, has a decade of work experience from medical device manufacturers of different sizes and clinical areas. During her professional journey, Ida has worn many different hats from product management to branding, marketing management, product training, and customer support. She has gained practical service design experience in projects related to energy transfer using blockchain technology, brand strategy, health mobile app, and the creation of this handbook.view less