Plan options that are right for everyone
Olark Standard
Starting at $29 per month
$29/month per seat gets you the reporting, integrations, and insights you need to impress your customers and your boss. Plus it's accessible, so all users will have a great experience!
Included features:
- Customizable chatbox
- Advanced reporting
- Agent groups
- Targeted chat
- Basic integrations
- Comprehensive security
- Email and chat support
- Built in WCAG 2.1 AA accessibility certification
Olark Pro
Powerful AI and Automation
The plan that's perfect for any organization that needs AI-powered automation. We leverage the latest in AI and accessibility to provide a customized chat experience, featuring automated bots.
Everything in Olark Standard, PLUS:
- Powerful chatbots, AI & automation
- All Powerups included
- Dedicated account manager
- Live training
- Professional services including legal and procurement
- Video chat, SMS, or call us for help
- Custom chat routing
- First priority in our support queue
Trusted by websites around the world
You might be wondering...
How much do PowerUps cost?
PowerUps are optional add-on features that are priced individually from $29 to $99 per month. You can add a PowerUp to any account — the price does not change based on your team size or type of plan.
Do I have to sign a contract?
For our regular plan, that's up to you! You can pay month-to-month and cancel at any time, or you can purchase a 1 or 2 year subscription plan. Subscriptions cost less than a month-to-month plan, and are paid in full when you sign up. Our Pro plan includes pro-level features that let you set custom contract terms.
Can I install Olark on more than one website?
Yes! You can add Olark to as many domains and subdomains as you want, and manage chats across all domains from one account — there is no price increase for installing Olark on more than one domain.
Does Olark have a free account?
All accounts start on a free 14-day trial. At the end of your trial, you have the option to downgrade to a free account. The free account includes limited features, one agent, and a maximum of 20 chats per month.
Does Olark have administrator accounts?
Olark has two role permission levels: agents with basic access and agents with administrative access. Role permission options are in account settings — there is no price difference based on role permission.
Does Olark answer chats for me?
If you choose a Pro plan, yes! If you choose the Standard plan, we provide the tools that your agents use to chat with visitors on your website.