Management Quiz Group 3
Management Quiz Group 3
Management Quiz Group 3
A) Neo classical theory B) Contingency theory C) Fayols theory D) Talcott parson theory
production II. supportive III. Education IV. Maintance V. Managerial A: I,III,IV,V B:III,IV C:I,II,IV,V D:all above
I.
A)
A. Organizing
B. Directing C. Teaching D. Reporting
B) impersonal relationship
C) hierarchical arrangement of positions D) subordination of individual interest to the general interest
A) to promote optimum functioning of each workers B) to help in the formulation of new policies C) to assistance in the hospital administration D) to develop standards for practice
A. The process of selecting a course of action when making decision. B. The process of implementation of new management plan
12.The _____ effect is the finding that a managers behavior/ leadership approach can affect workers level of performance
A) Henthrorne B) Hawthorne C) Follett D) Fayol
15.Adam is a manager of small manufacturing firm. He has expressed interest in improving the productivity of his workers, but doesnt know to bring it about. Given your knowledge of the Hawthorne effect, what would your advice to Mr. Adam?
16.
He likewise stresses the need for all the employees to follow orders and instructions from him and not from anyone else. Which of the following principles does he refer to?
17.
Julius orients his staff on the patterns of reporting relationship throughout the organization. Which of the following principles refer to this? a. Span of control b. Hierarchy c. Esprit d corps d. Unity of direction
18.
He emphasizes to the team that they need to put their efforts together towards the attainment of the goals of the program. Which of the following principles refers to this?
a. Span of control b. Unity of direction c. Unity of command d. Command responsibility
19. Julius stresses the importance of promoting esprit d corps among the members of the unit. Which of the following remarks of the staff indicates that they understand what he pointed out? a. Lets work together in harmony; we need to be supportive of one another b. In order that we achieve the same results; we must all follow the directives of Julius and not from other managers. c. We will ensure that all the resources we need are available when needed. d. We need to put our efforts together in order to raise the bar of excellence in the care we provide to all our patients.
20.
He discusses the goal of the department. Which of the following statements is a goal?
a. Increase the patient satisfaction rate b. Eliminate the incidence of delayed administration of medications c. Establish rapport with patients. d. Reduce response time to two minutes.