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BMG

Berenice Martnez Gutirrez


Objective To secure a position of entry to the insurance industry where my experience, skills and knowledge may be efficiently utilized and further developed for the enhancement of the firm.

Experience

Oral & Maxillofacial Surgery

09/2013 - Present

I perform secretarial duties while gaining insight into both the various aspects of oral and maxillofacial surgery, and also the administrative processes that allow for the smooth flow of a high-volume specialty practice. My duties included data input, record maintenance and retrieval, HIPPA compliance, pre- and post-operative patient education, composing surgery report letters to referring physicians, scheduling appointments and collecting payments. Holistic Dental Associates 09/2011 07/2013

My position as office manager allowed me to obtain a broad knowledge and understanding of the administrative aspect of a private dental practice. My responsibilities were focused on production, collections, accounts receivable, third-party financing, filing and appealing electronic insurance claims, posting charges and payments, patient education and resolving disputes. Southwest Dentists 06/2005 08/2011

Hired as a receptionist, I quickly learned the clinical side of the dental office and obtained an RDA certification in the state of Texas. I assisted dentists of different specialties including periodontal, orthodontic, pedodontic, and general dentistry. I also performed laboratory work, infection control, acquired digital radiographs, and adhered to OSHA and HIPPA policies.

Education

Liberty University -Bachelor of Science in Business Administration -Double cognate: Economics, Finance -Deans List -48 hours accredited by examination (CLEP and DSST exams) - GPA: 3.77 Magna Cum Laude -Graduation: December 2013

03/2012 12/21/2013

Skills

- Fluent and clear bilingual communicator in Spanish and English verbal, written, and translation - 66 WPM -Knowledge of MS Office products -Able to quickly learn new processes and technologies -Ability to handle multiple tasks -Avid team member and confident leader -Strong organizational, analytical, planning, and interpersonal skills -DISC personality assessment: D/C Decisive, driven, logical, and analytical

References available upon request.

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