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    IT Executive - Network and Infrastructure

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    Can dien tu Thai Binh Duong
    The position is an IT Executive - Network and Infrastructure reporting to the IT Manager - Network and Infrastructure. The purpose of the role is to assist the Head of Network & Infrastructure in maintaining the IT infrastructure and providing the best IT Helpdesk service. The principal accountabilities include implementing, monitoring and maintaining communication systems (50% time), cooperating with the NI team to provide IT Helpdesk support (20% time), cooperating on business continuity planning checks and updates (10% time), and supporting new branch set ups and network infrastructure projects (10% time). The job requires a computer science degree, networking certifications, server and network administration experience, and technical support experience.

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    IT Executive - Network and Infrastructure

    Uploaded by

    Can dien tu Thai Binh Duong
    49 views2 pages
    The position is an IT Executive - Network and Infrastructure reporting to the IT Manager - Network and Infrastructure. The purpose of the role is to assist the Head of Network & Infrastructure in maintaining the IT infrastructure and providing the best IT Helpdesk service. The principal accountabilities include implementing, monitoring and maintaining communication systems (50% time), cooperating with the NI team to provide IT Helpdesk support (20% time), cooperating on business continuity planning checks and updates (10% time), and supporting new branch set ups and network infrastructure projects (10% time). The job requires a computer science degree, networking certifications, server and network administration experience, and technical support experience.

    Original Description:

    Network and Infrastructure

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    The position is an IT Executive - Network and Infrastructure reporting to the IT Manager - Network and Infrastructure. The purpose of the role is to assist the Head of Network & Infrastructure in maintaining the IT infrastructure and providing the best IT Helpdesk service. The principal accountabilities include implementing, monitoring and maintaining communication systems (50% time), cooperating with the NI team to provide IT Helpdesk support (20% time), cooperating on business continuity planning checks and updates (10% time), and supporting new branch set ups and network infrastructure projects (10% time). The job requires a computer science degree, networking certifications, server and network administration experience, and technical support experience.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    49 views2 pages

    IT Executive - Network and Infrastructure

    Uploaded by

    Can dien tu Thai Binh Duong
    The position is an IT Executive - Network and Infrastructure reporting to the IT Manager - Network and Infrastructure. The purpose of the role is to assist the Head of Network & Infrastructure in maintaining the IT infrastructure and providing the best IT Helpdesk service. The principal accountabilities include implementing, monitoring and maintaining communication systems (50% time), cooperating with the NI team to provide IT Helpdesk support (20% time), cooperating on business continuity planning checks and updates (10% time), and supporting new branch set ups and network infrastructure projects (10% time). The job requires a computer science degree, networking certifications, server and network administration experience, and technical support experience.

    Copyright:

    © All Rights Reserved
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    POSITION DESCRIPTION

    1. JOB DETAILS
    Position Title:

    IT Executive - Network and Infrastructure

    Division:

    IT

    Reporting to:

    IT Manager - Network and Infrastructure

    Location:

    Head Office

    Date:

    Jan 2015

    2. POSITION PURPOSE
    To assist the Head of Network & Infrastructure on maintaining the IT infrastructure and
    provide the best IT Helpdesk service.
    3. PRINCIPAL ACCOUNTABILITIES
    No.

    Accountabilities

    % of time

    Responsible for implement, monitor and maintaining the communication


    system including LAN, WAN, Intranet, Security and Telecommunications
    system to ensure that entire systems perform at the best performance.

    50

    Co-operate with NI team to provide the best IT Helpdesk service to users

    20

    Co-operate with NI team to periodically perform BCP checking and BCP


    update towards LAN, WAN, Internet system to ensure that BCP plan of the
    company is correct and useable in contingency case. Co-operate with IT
    Team to deploy all IT Project successful.

    10

    To provide fully support for setting up new Branches, any new projects
    implementation of Network Infrastructure Team to ensure that everything
    regard to LAN, WAN, PBX and Internet system are well prepare and finish
    on time.

    10

    5
    6
    7

    Manage the Network Equipment inventory makes sure that all spare part is
    under good condition and ready for replacement.

    Create, edit procedures and user guides to ensure that they are up to date

    Responsible for self-improving IT knowledge to work better.

    4. JOB SPECIFICATION
    Qualification:
    - B.A Degree in Computer Science
    - CCNA/ MCSE (Preferred)
    Experience
    Page 1/2

    - Experience in Server System and Network Administration


    - Experience in IT Help Desk and technical support.
    Knowledge:
    - Knowledge of Linux and Microsoft Windows LAN Operating system.
    - Knowledge of LAN and WAN system.
    - Knowledge of server, network equipment
    - Advanced PC knowledge.
    - Knowledge of Telecom/ PABX system.
    Skills:
    - English, especially on IT
    - Communication and Customer Service
    - Personal Computer using
    - Team work skill
    - Work under high pressure.
    5. WORKING RELATIONSHIPS
    Internal interface
    Provide IT services to all company employees.
    External Interface
    External contacts will include IT hardware/ software vendors, consultants and IT
    service providers.

    6. CHALLENGES
    Have to keep the entire system and IT Services up and run over 24/7.
    To satisfy the requirements of user on IT Helpdesk service.

    Page 2/2

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