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    Arbjola Boshti Resume 2015

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    The document is a resume for Arbjola Boshti that outlines her education, skills, and work experience including roles as an Assistant Director of Client Relations, Referral Coordinator, Wellness Coach intern, and volunteer. Her experience includes marketing, client relations, referral coordination, wellness program development, and medical office assistance.

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    Arbjola Boshti Resume 2015

    Uploaded by

    api-299778155
    97 views2 pages
    The document is a resume for Arbjola Boshti that outlines her education, skills, and work experience including roles as an Assistant Director of Client Relations, Referral Coordinator, Wellness Coach intern, and volunteer. Her experience includes marketing, client relations, referral coordination, wellness program development, and medical office assistance.

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    arbjola boshti resume 2015

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    The document is a resume for Arbjola Boshti that outlines her education, skills, and work experience including roles as an Assistant Director of Client Relations, Referral Coordinator, Wellness Coach intern, and volunteer. Her experience includes marketing, client relations, referral coordination, wellness program development, and medical office assistance.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    97 views2 pages

    Arbjola Boshti Resume 2015

    Uploaded by

    api-299778155
    The document is a resume for Arbjola Boshti that outlines her education, skills, and work experience including roles as an Assistant Director of Client Relations, Referral Coordinator, Wellness Coach intern, and volunteer. Her experience includes marketing, client relations, referral coordination, wellness program development, and medical office assistance.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    Arbjola Boshti

    1 UNF Drive
    Jacksonville, FL 32224
    arbjola.boshti@unf.edu

    EDUCATION
    Bachelors of Health Administration
    University of North Florida

    April 2014

    Jacksonville, Florida

    Masters of Public Health


    University of North Florida

    August 2016

    Jacksonville, Florida

    SKILLS SUMMARY

    Bilingual (Albanian)
    Good communication
    skills
    Skilled in manual blood
    pressure reading
    Collaborative
    Institutional Training
    Initiative

    CPR and First Aid


    Certified
    Proficient in
    Microsoft
    Office
    Medical Terminology
    Exploring Cross
    Cultural
    Communication
    Training

    Group Leadership and


    Facilitation
    Event Planning
    Ability to communicate with
    diverse populations
    Public Health Ethic for Local
    Health Officials Training
    Performance Improvement

    EXPERIENCE
    Assistant Director of Client Relations
    ONsite Mammography

    June 2015-Present

    Facilitate client scheduling and increase exam volume


    Identify different marketing tools that practices can use to make patients aware that the office includes a
    mammogram machine.

    Identify client workflow issues as it relates to patient capture and data collection, and then develop specific
    corrective action plans.

    Analyze different business environments, think critically, and develop specific courses of action to remediate issue

    Multi-task across multiple client practices to increase patient mammogram volume.

    Train staff on how to effectively communicate with patients using different capture points.

    Referral Coordinator
    Baptist Primary Care

    Manage basic clerical and administrative tasks.


    Managing customer service in person and over the phone.

    June 2014-June 2015

    Arbjola Boshti
    1 UNF Drive
    Jacksonville, FL 32224
    arbjola.boshti@unf.edu

    Handle responsibilities of entering patient demographics in the system.

    Responsible for checking in patients, registration of patients and processing of patient records.

    Support the doctors and patients in synchronizing appointments, authorizations, and tests taking place in different
    clinics.

    Coordinate the process of referring patients to appropriate clinics.

    Intern, Wellness Coach (Employee Wellness Program)


    Baptist Health

    January 2014 - April 2014

    Designed, developed and promoted wellness initiatives for over 9,000 employees.
    Created educational and marketing materials to promote company programs.
    Planned and facilitated educational workshops using various health topics.
    Provided blood pressure and body composition screenings for employees, including BOD POD testing.
    Assisted with the coordination and facilitation of diabetes prevention programs, including one on one wellness
    coaching.

    Office Assistant
    John D. Kartsonis Dermatology

    Systematize patient files using E-Clinical software.


    Assist with clerical functions as needed.
    Provide customer service to patients and families.
    Facilitate effective communication between patients and the primary health care team.

    Volunteer, Progressive Care Unit


    Baptist Health South

    May 2012 - May 2013

    Performed regular rounding to patient rooms to assist with care demands.


    Assisted with clerical functions as needed.
    Prepared diabetes and discharge packets for the patients.
    Assisted the nursing staff during patient discharge.

    AWARDS

    August 2013 March 2014

    Presidents List,
    Deans List
    Bright Futures Scholarship
    Deon Ferrel Scholarship

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