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Hotel & Resort Management Syllabus

The syllabus outlines 6 units covering topics related to hotel and resort management. Unit 1 discusses the origins and expansion of hotels. Unit 2 covers the different departments in hotels like front office, housekeeping, food and beverage. Unit 3 talks about requirements and procedures for constructing classified hotels. Unit 4 introduces the concept of resort management. Unit 5 discusses resort planning considerations. Unit 6 is about resort management and sales promotion techniques. Suggested readings on related topics from various authors and case studies are also provided.

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837 views

Hotel & Resort Management Syllabus

The syllabus outlines 6 units covering topics related to hotel and resort management. Unit 1 discusses the origins and expansion of hotels. Unit 2 covers the different departments in hotels like front office, housekeeping, food and beverage. Unit 3 talks about requirements and procedures for constructing classified hotels. Unit 4 introduces the concept of resort management. Unit 5 discusses resort planning considerations. Unit 6 is about resort management and sales promotion techniques. Suggested readings on related topics from various authors and case studies are also provided.

Uploaded by

Debabrata Saha
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOC, PDF, TXT or read online on Scribd
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EIILM UNIVERSITY

BBA
HOTEL & RESORT MANAGEMENT
SYLLABUS
Unit I
Origin and Expansion: Conversion of Tavern; Inns, Chalets and places into hotels, creation of private, Public and multinational hotel chains in India. Regional, National and International Hotel Associations and their operation.

Unit II
Departments of hotel: Front Office, House Keeping, Food and Beverage, Personnel and Accounts. Role and functions of different departments.

Unit III
Requirements and Procedure for Constructing Classified Hotel: Prescribed application form for approval of Hotel Projects. Regulatory conditions and Guide lines for approval of Hotel Projects. Star categorization, sources of Finance, Incentives and subsidy extended to Hotels in Tourist areas, and Tourist Backward areas. Hotel Related technical words. Resort Management:

Unit IV
Resort Concept: Characteristics of Resort Management as opposed to Hotel Management, Historical Perspective, Indian Scenario.

Unit V
Resort Planning: Preliminary Consideration in Resort Planning and Development and Phases of Resort Planning and Development. Trends and factors in Developed Tourist Markets leading to growth of Resort Concept. Factors affecting rate. Basic Elements of a Resort Complex: Loading facilities, landscaping, Dinning and drinking facilities, Family Oriented Services, shops and services, Entertainment; Use of Community Resources.

Unit VI
Resort Management: Resort Management and Sales Promotion: Research and Analysis: The environment, current market, properly analysis, Market segmentation and potential guest markets, Tools of marketing, Advertising, Promotion and Publicity.

Suggested Readings:
Selected case studies from sterling. Delmia, Toshali and R.C.I. International will be managed from concerned organisations. Andrews, Sudhir : 1985, Hotel Front Office, Tata M C Graw Hill, New Delhi. Andrews, Sudhir : Hotel House Keeping, Tata M C Graw Hill, New Delhi. Andrews, Sudhir : (1991),Food and Beverage Service,Tata M C GrawHill, New Delhi

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