PANKAJ JHA

K-8, Top Floor, Dayanand Colony, Lajpat Nagar IV, New Delhi 110024 Phone: 9999001590, 7428244667 E-mail: rightme2001@gmail.com

General Administration IR Operations Management Facilities Management Liaison/Coordination Relationship Management CSR
Dynamic and result oriented professional with over 12 + years of extensive experience in the entire domain of HR, General administration, Statutory compliance, IR Practices. Proven expertise in performing administrative functions facilities management, transport/travel arrangements, liaison, procurement/maintenance of office utilities Strong background in developing and implementing administration policies and strategies for optimizing resource utilization, enhancing operational efficiency, increasing productivity and cost savings. Hands on experience in identifying training needs and coordinating/ conducting need based training programs. Thorough professional, with high caliber, work orientation, and ability to handle multiple functions and activities in a high pressure environment due to inherent ability to identify and prioritize tasks at hand. Highly motivated, positive and goal-oriented with solid convictions, morals, integrity, and ethics.

PROFESSIONAL EXPERIENCE

HEAD HR / ADMINISTRATION & COMPLIANCES ARYAN APPARELS PVT. LTD, Since Aug 2008.
HR Functions: Recruitment / Compensation: Coordinating manpower planning, Recruitment, Induction, Exit interview & ensuring cultural fit. Developing / updating new recruitment/selection policies as per staffing projection. Handling salary negotiations, payroll system and compensation administration. . Managing various activities related to compensation management, payroll processing and attendances. New System & Policies: Defining plans, policies and strategies for greater operational effectiveness and manpower deployment, Developing / updating and implementing compensations plans , reward & recognition schemes, HR policies and communicating them across the organization at all levels. Maintaining the employee master data along with employee leave travel administration. Counseling / grievance handling of the employees to maintain s health work and environment and facilitating Employee Satisfaction & HR Survey & community development activities. Performance Appraisal: Handling Performance Management System and identifying scope for enhancing the same. Initiating rewards & recognition programmers & implementing incentive system for employee motivation. Training and Development: Identifying training needs and preparation of training modules, calendar schedules & batches for imparting training on various topics including measurement effectiveness. Conducting managerial / technical training to enhance the managerial and soft skills of the employee. Industrial Relation: Liaising with Labour Department and preparing & executing IR policies / procedures along with implementation of the same. Negotiating and amicable settling of issues among the workman, staff, officers, managers and unions arising due to time office, salary & wages administration. Ensuring healthy employee-management relations in the organization, by encouraging workers to voice their opinions on common platforms and promoting employee involvement in improvement activities. Ensuring compliance to statutory obligations like PF, ESI, Workman Compensation, Gratuity, Bonus, Leave, Salary, Overtime and various other welfare aspects etc.

General Administration: Conceptualization and successful execution of day- to- day operational and administrative tasks. Ensuring optimum and effective utilization of funds in providing congenial work environment and basic amenities in the work premises. Dealing with the various government Authorities like MTNL, VSNL, DESU, and MCD, Liaising with departments and or organizations like Embassy for Visas extension, FRRO, NDMC, Airtel, Reliance and other service providers for smooth and effectual administration. Hiring of cars from the local transporters as well as from the companies both on short term as well as on fixed basis and making service contracts. HSE & Compliance: Implementation of comprehensive HR management system in order to achieve proper Hiring practice, Grievance & disciplinary practice, remuneration, performance evaluation, employee development and training, worker turn over, worker participation and industrial relations. Inductions training to all new vendors and preparation of general agreement so that compliance policies are well understood by various agencies. Biweekly Internal Compliance meetings to keep the rest of the departments updated about the Compliance. Conceptualized and implemented welfare strategies to ensure congenial working atmosphere and enhance motivation levels and productivity. Heading CSR Compliance Team, Ensuring successful compliance audit

Ensuring strict adherence to ISO process and maintaining agreed service levels. Adhering to various safety, and legal specifications for smooth operations Conducting regular quality audits for monitoring the performance of associates, ensuring compliance with pre-set quality parameters with 100% accuracy level. To the standards of Aryan Apparels we ensure that our contractors are trained and well aware about internal policies and procedures and the same is being monitored through internal audits. Enforcement of Wages and Compensation of the outsourced employees Health & Safety according as per the National Building codes Establishment act and factories act. Overseeing social securities, Leaves and benefits, and other associated welfare schemes under Shops & Establishment Act.

ASSOCIATE HR, ADMIN, IR AND CSR ORIENT GROUP OF COMPANIES, Manufacturing Unit May 2006 till Aug 2008
Looking after all HR, Administration and Compliance requirement of the group Companies in Delhi and NCR as per the Code of Conduct and the local law in the 7 Units in Okhla. Biweekly Internal Compliance meetings to keep the rest of the departments updated about the Compliance. Conceptualized and implemented welfare strategies to ensure congenial working atmosphere and enhance motivation levels and productivity. Heading CSR Compliance Team, Ensuring successful compliance audit Coordinating with Statutory authorities viz Electricity board, Factory Directorate, Pollution Control Board, Employment Exchange, MCD, DDA and Police Services and MTNL for smooth flow of operations. Ensuring strict adherence to ISO process and maintaining agreed service levels. Adhering to various safety, and legal specifications for smooth operations Conducting regular quality audits for monitoring the performance of associates, ensuring compliance with pre-set quality parameters with 100% accuracy level. Maintenance of Health Safety Environment & Community (HSEC) Folder, Tracking & Filling Incident Report, Incident Analysis & distribution of incident to all the units of India district, Checking & Follow up of Interaction, Updating and Distribution of all HSEC Related Register, forms & Folders, Tracking of Training files Manual Handling, Fire Extinguisher and Limitations, Isolation and Tagging. Conducting of HSEC Meeting Every month, Maintaining of Medical Reports of individual Staff personals, Checking and updating of HSEC Registers and Forms.

Deputy Manager Admin, IR and Compliances

Orient Craft, Manufacturing Unit Dec 2002 till April 2006

Strategy Planning: Conceptualizing & implementation of policies for effective management of available human resources and development of human capital, Initiating the Goal Setting Exercise, obtaining Target Agreement as well as carrying out various Employee Satisfaction Surveys. Personnel and Administration : Management of the complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements, Planning human resource requirements in consultation with heads of different functional & operational areas and conducting selection interviews, Working out various remuneration policies, including pay packages for newly hired employees. Performance Appraisal : Coordinating in formulation & implementation of increment, incentive & other remuneration policies, Managing Appraisal process across the levels and establishing framework for substantiating Performance Appraisal system linked to Reward Management. Training & Development : Conceptualizing & developing training & development initiatives for improved productivity, building capability and quality enhancement, Identifying training needs across levels through mapping of skills required for particular positions and analysis of the existing level of competencies, Designing, organizing Training programs of internal & external agencies, developing multi skills as per defined standards, Imparting training on various topics like Behavior, Attendance/Time Management, Job knowledge, Initiative, Leadership, Punctuality, Discipline, Attitude, Efficiency, Systems, Motivation etc. Industrial relations : Ensuring prompt resolution of labours grievances to maintain cordial management-employee relations and achieve dedication by the workers, Negotiating and amicably settling disputes with the Union and maintaining discipline & harmonious working environment across all labours levels. Organizational Development : Effectuating HR systems for improvement in employee communication, employee retention, grievance handling, counseling, performance improvement and discipline, Facilitating management and acceptance of change by the associates and staff of the organization by organizing extensive awareness campaigns. Infrastructure Development & Maintenance : Liaising with govt. and regulatory bodies like BSNL, Electricity Boards, local government agencies for obtaining necessary sanctions/approvals and ensuring smooth working conditions in the premises, Co-coordinating with external agencies for negotiating and executing AMCs for maintenance of office infrastructure. Liaising with the interior design agencies during new construction and renovation projects, Ensuring maintenance of sufficient supplies of stationery in the office and office equipment like Xerox machines, vending machines & air conditioners are in proper working condition. Facility Management :Interacting with different departments for executing the maintenance of all equipment in the organisation and enhancing the overall efficiency, Co-ordinating transport, cafeteria, housekeeping & janitorial, fire-fighting, horticulture activities in the organization, Handling back office operations for establishing new systems and processes in the office. Compliance Audits : Management of all type of compliance audits concerning Social & Security, Comply with Factory Acts & all personnel related acts, Coordinating internal compliance audits, Successful compliance audits by external buying agencies/third party on behalf of buying agencies, Communication with audit agencies, Strict implementation of recommendations of external auditors.

Admin Executive - Worked From Dec 1998 Jan 2002 GYANJYOTI FOUNDATION (An IIT Roorkee Alumni Foundation - NGO)
Worked as Project Coordinator for various projects viz.setting Roorkee University to the standards of IIT Also we did set up in Roorkee University 17 computers for the students for their IT Knowledge Coordinated with students and with alumni for getting the Roorkee students to getting their desired Jobs. Viz Community projects, donations, Corporate Volunteering, Relief efforts)

Others: Accountable for Social, & CTPAT audits for group of companies Handling grievances and conducting counseling of the employees to maintain a healthy work environment. Accountable for forming-planning-conducting all committees (sexual harassment prevention, workers, health & safety, canteen committees etc) on timely manner in view of different guidelines laid by buyers and legislation for group of companies. Accountable to implement ISO and SA 8000. Accountable to meet accurate requirements of buyers. Done audits of hand work contractors at their facility (Delhi, Gurgoun, and Faridabad border)

Quarterly internal audit in Okhla factories regarding ISO, SA-8000, 5-S and other social compliance activities. Review all buyers audit reports and responsible to fulfill all requirements. House Keeping: Responsible for housekeeping, pantry management and all support staff including reception and security management. Security: Responsible for handling security and their concerned matter. Coordinating in the matter of Manpower Planning, Recruitment & Selection and Training.

EDUCATIONAL & PROFESSIONAL DEVELOPMENT

P.G. Diploma in Industrial Relations, Personnel Management, Human Resource Development, Welfare & Social Security Legislation From Rajendra Prasad Institute of Communication and Management, New Delhi in the year 1999 B.A. (Economics) From Gauhati University in the year 1997 COMPUTER SKILLS Two year Diploma in Software Technology from ET&T, New Delhi, MS-Office, Multimedia.

DATE OF BIRTH: 27th NOV, 1975 MARITAL STATUS: Married