Document Custody Services: Leadership in The Industry
Document Custody Services: Leadership in The Industry
Document Custody Services: Leadership in The Industry
you through the certification and loan sale process. An example of our standard for excellent customer service is our 98% collateral release completion rate within two business days of receipt. Leadership in the industry Our professionals participate in industry groups such as MBA committees, Fannie Mae Customer Advisory Group (CAG) and Mortgage Industry Standards Maintenance Organization (MISMO). Commitment to our clients and the industry In an era of industry flux, Wells Fargo Document Custody is well suited to meet your changing needs. Our model is structured to maintain the size needed to meet and exceed our customer's expectations yet nimble enough to accommodate future changes. We understand that your particular needs may be different than other customers. Our goal is to analyze your requirements and create a suite of products and services to best fit your strategy. For more information on our document custody services, call us: Residential mortgage asset services Pat Bassett, 1-612-667-6719 Frank Milillo, 1-212-515-5255 Commercial mortgage asset services Ron Feldman, 1-212-515-5250 Asset backed securities Robert Guimont, 1-612-667-0775 Shana Murray, 1-612-667-3538
Who we are. We are a team of experienced professionals dedicated to providing premiere document custodial services to residential mortgage issuers, warehouse lenders, asset-backed issuers, commercial mortgage issuers, FHLB's, and major lending institutions. With more than 25 years experience, we are one of the largest third party document custodians in the industry; providing certification, safekeeping and custodial services for over 250 different clients and issuers. Operating from Minneapolis, Minnesota, we hold over 14 million residential, commercial and asset-backed collateral files in safekeeping. We are approved to act as custodian for Fannie Mae, Freddie Mac and Ginnie Mae and our vaults meet agency requirements, including security features such as dual access controls, two-hour fire rating and full business continuity plans. Our warehouse collateral management services includes extensive relationships with warehouse lenders where we work with buyers and sellers of loans in the third party marketplace. A focus on relationships Our team of over 250 professionals work together to ensure that our services remain the standard that other custodians strive for when it comes to exceeding our customers' document custody expectations. A team of client managers is assigned to each customer to guide
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