Focus Cropped
Focus Cropped
Focus Cropped
Leo Babauta
cus: about
about focus
his book, focus, is by Leo Babauta, creator of zen habits and mnmlist. It was written publicly, online, in small bursts, with feedback from
readers throughout the writing process. It would be much worse without their wonderful help.
dedication
The book is dedicated to my grandfather, Joe Murphy, who lived a life that inspired me, and whose death has left a gap in my life ... and to my grandmother, Marianne Murphy, who I love deeply and whose strength and kindness have always pointed the way for me.
uncopyright
All content of this book are in the public domain. I hereby waive all claim of copyright in this work; it may be used or altered in any manner without attribution or notice to the me. Attribution, of course, is appreciated. To clarify, Im granting full permission to use any content on this site, including the chapters of my book, in any way you like. I release my copyright on this content. While you are under no obligation to do so, I would appreciate it if you give me credit for any work of mine that you use, and ideally, link back to the original. If you feel like spreading a copy of this book, you may do so without payment.
full version
This is the free version of this ebook, which can also be found at focusmanifesto.com. The full version of the ebook contains additional chapters: 1. creativity and practicing deep focus 2. finding stillness and reflection 3. how to start changes on a broader level 4. overcome the fears that stop you from focusing, by Gail Brenner 5. how to create a minimalist workspace to find focus, by Everett Bogue 6. how to take a digital sabbatical, by Gwen Bell 7. life lessons from tea rituals, by Jesse Jacobs 8. two ways to focus on the stuff that matters, by Michael Bungay Stanier In addition, the full version contains video how-to lessons, audio interviews with experts, and bonus guides to help you further learn to focus. You can get the full version at focusmanifesto.com.
on i. step back
ntroduction
he age of distraction
he beauty of disconnection
ocus rituals
he value of distraction
on iii. simplify
lowing down
effortless action
etting go of goals
finding simplicity
on iv. focus
on v. others
he problem of others
introduction
Smile, breathe and go slowly.
Thich Nhat Hanh
his wont be a long book, a detailed treatise into modern life with an exhaustive system of remedies.
Its meant to be short, simple, concise. Well talk about some of the problems we face as we try to live and create in a world of overwhelming distractions. And well look at some simple ways to solve those problems. And yet, at the heart of this simple book lies the key to many of the struggles we face these days, from being productive and achieving our goals, to getting healthy and fit in the face of fast food and inactivity, to finding simplicity and peace amidst chaos and confusion. That key is itself simple: focus. Our ability to focus will allow us to create in ways that perhaps we havent in years. Itll allow us to slow down and find peace of mind. Itll allow us to simplify and focus on less on the essential things, the things that matter most. And in doing so, well learn to focus on smaller things. This will transform our relationship with the world. Its not that less is more, but less is better. Focusing on smaller things will make us more effective. Itll allow us to do less, and in doing so, have more free time for whats important to us. Itll force us to choose, and in doing so, stop the excesses that have led to our economic problems, individually and as a society.
talk about, and that will lead to good things in all parts of our lives.
My Story
If you dont know me, Im Leo Babauta, best known for my popular blog on simplicity, Zen Habits, and my best-selling productivity book, The Power of Less. These concepts of simplicity and focus and less theyve been a revelation to me, in my life. In the past few years, Ive completely changed my life by changing one thing at a time, by learning to find focus so that I can create, by simplifying and focusing on less. I thought Id share this because its an illustration of how effective these ideas are and theyve worked not only for me but for many of my readers. By focusing on one thing at a time, small changes, little baby steps, Ive been able to change a bunch of habits: I quit smoking, started running, began eating healthier, started waking earlier, and became more organized. And Ive accomplished a lot more, taking on one project at a time and using the power of focus and the power of play to accomplish things: running a few marathons and triathlons, simplifying my life, eliminating my debt, starting up a successful blog and business, writing a few books, and much more. This stuff works. And its tremendously liberating to discover that you can find focus, you can simplify, and you can change your life. _______________
e live in curious times. Its called the Age of Information, but in another light it can be called the Age of Distraction.
While humanity has never been free of distraction from swatting those bothersome gnats around the fireplace to dealing with piles of paper mail and ringing telephones never have the distractions been so voluminous, so overwhelming, so intense, so persistent as they are now. Ringing phones are one thing, but email notifications, Twitter and Facebook messages, an array of browser tabs open, and mobile devices that are always on and always beeping are quite another. More and more, we are connected, we are up to our necks in the stream of information, we are in the crossfire of the battle for our attention, and we are engaged in a harrying blur of multitasking activity. When were working, we have distractions coming from every direction. In front of us is the computer, with email notifications and other notifications of all kinds. Then theres the addicting lure of the browser, which contains not only an endless amount of reading material that can be a black hole into which we never escape, but unlimited opportunities for shopping, for chatting with other people, for gossip and news and lurid photos and so much more. All the while, several new emails have come in, waiting for a quick response. Several programs are open at once, each of them with tasks to complete. Several people would like to chat, dividing our attention even further.
a ringing mobile device, music from several different coworkers, a colleague coming to our desk asking a question, incoming papers needing attention, other papers scattered across our desks, someone calling a meeting, another offering up food. With so much competing for our attention, and so little time to focus on real work, its a wonder we get anything done at all. And then we leave work, but the attack on our attention doesnt end. We bring the mobile device, with incoming text and email messages, all needing a reply, with incoming calls that cant be ignored. We have reading material, either in paper form or on the mobile device, to keep our attention occupied. We are bombarded from all sides by advertising, asking for not only attention but our desires. We get home, and theres the television, constantly blaring, with 500 channels all asking for yet more attention, with 500,000 ads asking for yet more desires. Theres our home computer, asking us to do more work, sending us more messages, more distractions, social networks and shopping and reading. There are kids or spouses or roommates or friends, theres the home phone, and still the mobile device is going off. This is unprecedented, and its alarming. Weve come into this Age without being aware that it was happening, or realizing its consequences. Sure, we knew that the Internet was proliferating, and we were excited about that. We knew that mobile devices were becoming more and more ubiquitous, and maybe some people harrumphed and others welcomed the connectivity. But while the opportunities offered by this online world are a good thing, the constant distractions, the increasingly urgent pull on our attention, the stress of multitasking at an ever-finer granular level, the erosion of our free time and our ability to live with a modicum of peace perhaps we didnt realize how much this would change our lives.
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I think, with so many things asking for our attention, its time we paid attention to this.
Its an Addiction
Theres instant positive feedback to such constant activities as checking email, surfing the web, checking social networks such as blogs, forums, Twitter and Facebook. Thats why its so easy to become addicted to being connected and distracted. Other addictive activities, such as doing drugs or eating junk food, have the same kind of instant positive feedback you do the activity, and right away, youre rewarded with something pleasurable but dont feel the negative consequences until much later. Checking email, or any similar online activity, has that addictive quality of instant positive feedback and delayed negative feedback. You check your email and hey! A new email from a friend! You get a positive feeling, perhaps a validation of your self-worth, when you receive a new email. It feels good to get a message from someone. And thus the instant positive feedback rewards you checking email, more and more frequently, until the addiction is solidly ingrained. Now, you might later get tired of answering all your email, because its overwhelming and difficult to keep up with. But usually by then, youre addicted and cant stop checking. And usually the checking of the email has positive reward (a good feeling) but its the activity of answering all the emails that isnt as fun. Well explore how we can stop this addiction later, in the chapter the beauty of disconnection.
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Its an Expectation
Lets say you woke up one day and decided you no longer wanted to participate in the Age of Distraction in some way could you just drop out? Well, you could, but youd be up against an entire culture that expects you to participate. A good example was when I recently announced that I was ditching email (more on this later) so that I could focus less on answering emails and more on what I love doing: creating. That seemed fairly straightforward to me, but it turns out it drew quite a strong reaction in a lot of people. Some
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a huge step that took bravery, took an ability to break from a major societal norm. Other people were insulted or indignant, either feeling like I was insulting their way of doing things, or that I was some kind of prima donna or diva for not wanting to be available through email. Interesting: the simple act of giving up email was either hugely courageous, or arrogant, because I wasnt living up to the expectation of society that Id be available via email and at least make the attempt to reply. Interesting, because just a decade earlier, many people didnt use email and no one cared if they didnt. And email is just one facet of these expectations. How high these expectations are depends on your job, who you are, where you work, and the standards that have evolved in the group you work with. But some people are expected to be available all the time, carrying a Blackberry or other device with them, and to respond almost immediately or theyre out of touch, or not good businesspeople. Others are expected to be available for instant messaging or Skype chats, or be on social forums or social networks such as Facebook or Twitter. Others need to follow the news of their industry closely, and constantly read updates of news sites. Being connected all the time, being part of this constant stream of distraction, is an expectation that society now has of us. And going against that expectation is immensely difficult for many people it requires courage, or a willingness to be an arrogant prima donna. How did this happen? When did we opt-in to be a part of this? There was never a time when we agreed to these expectations, but theyve evolved rapidly over the last decade or so, and now its hard to get out. Im not saying we should get out. Im saying we need to rethink things, to change expectations so that the system suits us, not the other way around.
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A Simple Question
Heres a little exercise that might prove useful: as you read this chapter, how many times were you distracted or tempted to switch to another task? How many times did you think of something you wanted to do, or check your email or other favorite distractions? How many times did you want to switch, but resisted? How many different things made a noise or visual distraction while you were reading? How many people tried to get your attention? In an ideal world, the answers to all those questions would be zero youd be able to read with no distractions, and completely focus on your task. Most of us, however, have distractions coming from all sides, and the answers to this little exercise will probably prove illuminating. _______________
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f youre someone who creates, in any way, focus should be important to you. And this includes a much larger group than the traditional creative
types artists, writers, photographers, designers, musicians and the like. No, people who create are a much larger group than that, though creative types are included. Those who create include: those who invent and create products or services teachers who create lessons and activities and content for students professors who write syllabi and lectures anyone who writes research papers stay-at-home parents who create activities for their kids executives who create plans, presentations, visions, proposals ad execs who create ad campaigns bloggers people who make websites of any kind anyone who writes reports someone who crafts physical products like clothing, cars, etc.
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and many other types of people In short, it includes most of us, in one way or another. Focus is crucial to those of us who create, because creating is so difficult without it.
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us to collaborate, and that actually multiplies our creative power, in my experience. When you communicate and collaborate, you bounce ideas off people, get ideas from things they say, learn from each other, combine ideas in new and exciting ways, build things that couldnt be possible from one person. When you consume information, youre helping your creativity as well you find inspiration in what others have done, you get ideas, you gather the raw materials for creating. But consuming and communicating arent creating. They aid creating, they lay the groundwork, but at some point we need to actually sit down and create. Or stand up and create. But create.
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here are days when I wake up and refuse to turn on the Internet, and sit still with my cup of coffee in the hush that fills the hours just before
dawn. Ill listen to the quiet. Ill reflect on life. Ill lose myself in a novel. Some days Ill sit down and write, just my thoughts and the quiet and the gentle tapping of the keyboard. And its beautiful. Other days Ill go for a run and enjoy the rich outdoor air, salty when I jog by the ocean, sweet when I pass a field of wildflowers, saturated with soft light. And this is a wonderful time for me, as I enjoy the moment, as I soak in the quietness, as I bask in my connection with life but my disconnection with technology. Other times Ill sit with a friend and have a cup of coffee and chat. Well argue about politics, or whose computer OS is better, or tease each other, or share stories. While disconnected from technology. And some days, I take a walk or go for a run with my wife. Or Ill sit with my child, and read, or just play. These are unbeatable moments. These are the moments when disconnection shows its glorious face, when life is in full force, when we are fully connected to the world immediately around us, while disconnected from the world at large.
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our connectedness with technology. And thats a sad thing in my book. Im no Luddite I dont think we should abandon technology. Its given me the career and life that Ive always wanted, where Im able to play for a living, create, be a full-time writer, help others, and live a simple life. Technology has empowered me, and I am as big a proponent of the latest technologies as anyone. Its not technology we should be afraid of. Its a life where were always connected, always interrupted, always distracted, always bombarded with information and requests. Its a life where we have no time to create, or connect with real people. Disconnection is the solution, or at least an integral part of it. Its very difficult for many people, because connection is addictive. Well talk more about that in a minute.
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How to Disconnect
So how do we go about disconnecting? There are varying strategies, and no one is better than another. I wont be able to tell you what will work best for you I suggest you experiment, and find a method that fits your needs and situation best. Often that will be a hybrid approach, which is perfectly great every person is different, and no cookie-cutter approach will work for everyone. Some ideas: 1. Unplug. Just unplug your network connector or cable, or turn off your wireless router, or go to your connections settings and disable temporarily. Close your browser and open another program so you can focus on creating without distraction. Do this for as long as you can. 2. Have a disconnect time each day. Its like setting office hours if youre a professor you set the times that work best for you, and you can even let people know about these times. Lets say you are disconnected from 8-10 a.m. each day, or 4-5 p.m., or even anytime after 2 p.m. Tell people your policy, so they know you wont be available for email or IM. And use this time to create. 3. Work somewhere without a connection. For me, this might be the public library while it has computers with Internet access, theres no wireless in my library. Some coffeeshops dont have wireless connection. Some of you might have to look for a good building thats quiet but doesnt have free wireless. Go to this disconnected zone ready to create, or perhaps just to relax and enjoy the quiet.
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or a bike ride. Enjoy nature. Watch a sunset, go to the beach or a lake or river or forest. Take your child or spouse or friend. Recharge your batteries, reflect and contemplate. 5. Leave your mobile device behind, or shut it off. When youre on the go, you dont always need to be connected. Sure, the iPhone and Android and Blackberry are cool, but they just feed our addictions, they make the problem worse than ever. If youre driving, shut off your device. If youre meeting with someone, turn off the device so you can focus on that person completely. If youre out with your family or friends and not working leave the device at home. You dont need this personal time to be interrupted by work or your impulse to check on things. 6. Use blocking software. If youre doing work on the computer, you can use various types of software to shut yourself off from the Internet, or at least from the most distracting portions of it. For example, you can use software to block your web email, Twitter, favorite news sites, favorite blogs, and so on whatever your worst distractions are, you can block them selectively. Or block all Internet browsing. Well talk more about software in a later chapter on tools. 7. Alternate connection and disconnection. There are any number of variations on this theme, but lets say you disconnected for 20 minutes, then connected for a maximum of 10 minutes, and kept alternating in those intervals. Or you work disconnected for 45 minutes and connect for 15 minutes. You get the idea its almost as if the connected period is a reward for doing good, focused work. 8. Disconnect away from work. A good policy is to leave your work behind, when youre done with work, and a better policy is to stay disconnected during that time, or work and browsing will creep into the rest of your life. Draw a line in the sand, and say, After 5 p.m.
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other interests.
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feedback, and by replacing the old habit with a new one. And while beating addictions is really a subject to be tackled in another book, lets briefly outline some quick strategies you can use to beat this addiction: Figure out your triggers. What things trigger your habits? Its usually something you do each day, something that leads directly to your addicted behavior. List these out. Find a new, positive habit to replace the old habit for each trigger. For example, with quitting smoking, I needed a new habit for stress relief (running), a new thing to do after meetings (write out my notes), a new thing to do with coffee in the morning (reading), and so on. Try changing each trigger, one at a time. So if you go to check your blogs first thing in the morning, make it a new habit to not open your browser, and instead open a simple text editor and start writing. Create positive feedback for the new habit. If the new habit is something you dont enjoy, youll quit before long. But if its something enjoyable, that gives you positive feedback, thats good. Praise from others is also a good positive feedback there are many, and youll want to engineer your habit change so that you get almost instant positive feedback. Create instant negative feedback for the old habit. Instead of having negative feedback be long-term for going online, you want some negative feedback instantly: make it a rule that you have to call someone and tell them you failed if you go online after a certain trigger, for example. There are lots of kinds of negative feedback maybe youll have to log and blog your failures, or something like that. Repeat the positive feedback cycle as often as possible for the new
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one will be (mostly) licked. Repeat for the next trigger. Starting small, with just one trigger at a time, is a good way to be successful. _______________
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focus rituals
My only ritual is to just sit down and write, write every day.
Augusten Burroughs
ocus and creating are about more than just disconnecting. You can be connected and focus too, if you get into the habit of blocking out
everything else and bringing your focus back to whats important. One of the best ways of doing that is with what I like to call Focus Rituals. A ritual is a set of actions you repeat habitually you might have a pre-bed ritual or a religious ritual or a just-started-up-my-computer ritual. One of the powerful things about rituals is that we often give them a special importance: they can be almost spiritual (and sometimes actually spiritual, depending on the ritual). And when they become special, we are more mindful of them we dont just rush through them mindlessly. Mindfully observing a ritual is important, especially when it comes to focus, because often we get distracted without realizing it. The distractions work because were not paying attention. So when we pay attention to a ritual, its much more conducive to focus, and then to creativity. Mindful attention to a ritual also helps keep it from become too rote or meaningless. Its important to give importance to each ritual, so that youll truly allow yourself to focus and not forget about the ritual when its not convenient. For example, you might start each ritual with a couple of cleansing breaths, to bring yourself to the present, to clear your head of thoughts of other things, and to fully focus on the ritual itself.
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meant to be a comprehensive list, nor am I suggesting you do all of these. Its a list of ideas you should try ones that seem best suited for your situation, and test them out to see what works best. 1. Morning quiet. You start your day in quiet, before the busy-ness of the world intrudes on your peace of mind. If you live with others, you might want to wake before they do. The key to enjoying this focus ritual is not going online. You can turn on the computer if you just want to write. You can have coffee or tea and read. You can meditate or do yoga or do a workout or go for a run. Or take a walk. Or sit quietly and do nothing. The key is to take advantage of this peaceful time to rest your mind and focus, however you like. 2. Start of day. Begin your work day by not checking email or any other distractions, but start a simple to-do list on paper or with a text file. On this blank to-do list, just list your three Most Important Tasks. Or if you like, just list the One Thing you really want to accomplish today. This helps you to focus on whats important. Even better: continue this focus ritual by starting immediately on the top task on this short list of Most Important Tasks. Single-task on this important task as long as you can ideally until its done. Now youve started your day with focus, and youve already accomplished something great. 3. Refocus ritual. While the start of day ritual is great, there are lots of things that get in the way to distract you, to mess up your focus. So every hour or two, do a refocus ritual. This only takes a minute or two. You might start it by closing down your browser and maybe other open applications, and maybe even take a walk for a couple of minutes to clear your head and get your blood circulating. Then return to your list of Most Important Tasks and figure out what you need to accomplish next. Before you check email again or go back online, work on that important task for as long as you can. Repeat
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nice to take some nice deep breaths to focus yourself back on the present. 4. Alternate focus and rest. This is almost like intervals in exercise alternating between periods of hard exercise and rest works well because it allows you to do some pretty intense exercise, as long as you allow yourself some rest. Focus works much the same way if you give yourself built-in periods of rest, you can get some great periods of focus. There are many variations on this, but some ideas might include: 10 minutes of focus + 2 minutes of rest; 25 minutes of focus + 5 minutes of rest; 45 minutes of focus + 15 minutes of rest. You get the idea youll need to experiment to find the length and mixture that works best for you. Some prefer short bursts and others like longer periods of undisturbed creativity. 5. Alternate two focuses. Instead of alternating between focus and rest, you could alternate between two different focuses. For example, you could work on two different projects at once, or study for two different classes at once. Id suggest not switching too rapidly, because theres a short period of adjustment each time you switch. But you could work for 10 minutes on one thing and then 10 on another, or stay focused on one as long as you are interested in it, then switch when your interest lags. The great thing about this method is that switching to a new project can help give your brain a rest from the other project, and it can keep you creating for much longer before getting distracted. 6. Communicate first, then blocks of focus. Set a timer and give yourself 45 minutes to do email, Twitter, Facebook IM, and any reading you would normally do. Then use an Internet blocker to block these distractions for a couple of hours (up to 3-4 hours if you like) while you focus on creating. Then another 45 minutes of communicating
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7. End of day. At the end of each day, you might review what you did, think of what can be improved, remind yourself to disconnect for the rest of the evening, and think about what youll focus on tomorrow. Its a good time to reflect on your day and your life in general. 8. Weekly focus rituals. While its not necessary to do a complete weekly review of everything youre doing, have done and plan to do, it can be useful to schedule 10 minutes every week to quickly bring your work and life back into the right focus. I suggest you review your projects to make sure youre not letting them get out of hand; simplify your to-do list as much as possible; review the focus rituals youve been doing to see whats working and what isnt; and basically reflect on what youre doing with work and life and whether anything needs to change. 9. Other ideas. The rituals above are just some of the ideas I like best you should find the ritual that works best for you. There are an almost infinite number of possibilities. Just a few other ideas: taking 5 minutes every hour to refocus yourself; taking a walk every hour to get fresh air and get refreshed; yoga or meditating at the beginning of each day; running or other exercise after work; giving yourself a focus and disconnected hour in the morning and afternoon where youre disconnected and completely focused on creating; breathing and self-massage techniques for relaxation and better focus. _______________
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T
that.
he stream of news, information, and messages we get these days is enough to drown us. Its staggering in its volume.
Its a wonder anyone can find any focus with an information stream like
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Skype podcasts Google alerts mobile device notifications (iPhone, Blackberry, etc.) mobile apps videos online music online shopping Internet radio paperwork online games solitaire internet TV ebooks And more.
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who are able to limit the stream and make conscious decisions about how to be connected and how much information we consume. We do it consciously, with intent. Social networks, blogs and news sites you read, different ways to communicate and consume information these tend to build up as you spend time online. You build them up without much thought, but you end up being consumed by what you consume. I suggest becoming more conscious of this, and choosing what you consume and how much you communicate carefully. Limit your stream to only the most essential information and communications, and youll free up hours of time for creating and doing amazing things. I also suggest starting from scratch. Assume that nothing is sacred, empty your plate, and only put back on it what you absolutely need or love. Let the rest fade away.
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An Information Cleanse
If you look at information and communication as a form of mild (or sometimes not-so-mild) addiction, it can be healthy to force yourself to take a break from it. Go on a mini-cleanse. Start with something thats not so scary: perhaps a day, or even half a day. Do this once a week. Later, as you get used to this, try a 2-3 day cleanse, and maybe even work your way up to a week. Heres how to do the cleanse: Dont check email or other types of digital inboxes. Dont log into Twitter, Facebook, or other social networks or forums. Dont read news, blogs, subscriptions. Dont check your favorite websites for updates. Dont watch TV. Dont use instant messaging of any kind. Do use phones for as little time as possible, only for essential calls. Do send an email if necessary, but try to avoid it, and dont check your inbox if you do. Do use the Internet for absolutely necessary research. Be vigorous about this rule. Do spend your time creating, working on important projects, getting outside, communicating with people in person, collaborating, exercising. Do read: books, long-form articles or essays youve been wanting to read but havent had the time for. Do watch informative or thought-provoking films, but not mindless popular movies.
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general idea. Again, start with half a day or a day something manageable. Do it once a week, and gradually expand the time you spend on the cleanse.
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limit for each channel. Only check email for 30 minutes, twice a day, for example (or whatever limits work for you). Only read the limited number of blogs you subscribe to for 30 minutes a day. Only watch an hour of TV a day (for example). Write these limits down, and add them up for a grand total of what you plan to spend on reading, consuming, communicating. Is this an ideal amount, given the amount of time you have available to you each day? The smaller the overall limit, the better. _______________
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e have developed a fairly urgent need to respond to many things: emails, Tweets & other social network status updates, instant
messages, phone calls, text messages, blog posts, blog comments, forum posts, and more. This need to respond gives us anxiety until weve responded, but unfortunately, there is a never-ending stream of things that require your response. If we allow these messages to force us to respond, almost as soon as they come, then we become driven by the need to respond. Our day becomes responsive rather than driven by conscious choices. We flit from one task to another, one response to another, living a life driven by the needs of others, instead of what we need, what we feel is important. You dont need to respond. Think about why we feel we need to respond to everything. Often its just a compulsion were so used to answering messages that we have developed an urge to respond. Often its also out of fear: fear that people wont think were doing our job, fear that well lose customers, fear that well miss out on something important, fear that people will think were rude or ignoring them. But what if we weaned ourselves from this compulsion? And what if we addressed these fears?
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would it be like? Youd choose what youre going to do today, and work on the important things. You could still respond to emails and other things, but it would be because you decided it was important to communicate something, not because someone else sent you a message and you felt compelled to reply. Youd be much less stressed out, because you dont feel like you need to get through these piles of things to respond to, or worry about people trying to contact you through various channels. 2. Next, address the fears. Think about what specific fears you have are you afraid people will think youre rude? Are you afraid youll miss something? Are you afraid youll lose customers, or get in trouble at work? Figure out what your fears are there are probably more than one. Now address them with a tiny test go without responding, just for a few hours. What happened? Did you lose anything? Did you miss anything? Did someone get offended? If nothing bad happens, extend this test try half a day, or a full day. See what happens. In most cases, nothing bad will happen at all. In a few cases, something negative might happen, but itll be pretty minor. Youll realize that your fears are mostly ungrounded. 3. Finally, start weaning yourself. If you agree that being free of these compulsions would be a better way of living, start moving towards this life. Again, try just a small test a couple hours every day when you dont respond to things. Set a time, after this response-free block of your day, when you do respond. This way, youre in control you decide when to respond. Eventually, you might increase your response-free zone to half a day or more, but start small. _______________
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any of us are slaves to the news, to the need to keep updated with whats happening in the world, in our business niche, with our
friends. We are information junkies in some way: we watch TV news all the time, or entertainment news, or keep up with lots of blogs, or our RSS feed reader, or Twitter, or Digg or Delicious, or email, or one of the many news aggregator sites. The need to keep up consumes much of our day, and creates a kind of anxiety our minds barely register. What is this need based on? Why cant we get free of it? Actually, we can get free. Ive done it in my life, to a large extent. Lets examine the two questions.
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takes away from the things that are most important to us. But we try to keep up because were afraid: we might miss something important, and seem ignorant we might miss out on an opportunity we might not see something bad that we need to respond to something bad might happen to us if we arent informed These fears seem reasonable, until we test them. Then we can see that theyre not really grounded in anything other than societal norms, and a need created by media corporations and similar companies.
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to. If something really bad is happening, well know. I hear things on Twitter, even if I only pop in once in awhile, and friends and family will always tell me about a storm or economic collapse or something similar. Sure, this is relying on others, but if theyre going to tell us anyway, why worry about keeping up ourselves? 4. Something bad might happen to us if we arent informed. This is highly unlikely. Ive been uninformed tuned out from the news and other information I dont want for a few years now. Nothing bad has happened to me. Instead, good things have happened because Im free to create, to focus on what makes me happy. The next step is to actually test the fears. Do this by tuning out of the news or whatever information you try to keep up with, for one day. Then see if any of your fears came true. If not, feel free to read the news you want, peruse the websites you follow. Then try a second test of two days see what happens. Keep repeating this, but extending the test, until you can go a couple weeks without staying up to date. Then see if your fears are true. Testing will show you facts. Youll see if something bad happens, or if you appear ignorant, or if you miss out on big opportunities. Youll also see whether you are freer to live the life you want. _______________
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any of us do this we have our email inbox open most of the day, and most of the time, our work is right there, in the inbox. Its where
we live, communicate, keep track of tasks, do our work, organize ourselves. Unfortunately, its not the best way to live and work. Youre constantly getting interrupted by new messages, and so were at the mercy of the requests of others. A new email comes in, and so we must stop what were doing to check the new email, and possibly respond. Even if we dont respond right away, whatever we were just doing was interrupted. This is the opposite of focus, and nothing exemplifies the need for focus better. Sure, youre always in touch, always up to date, always on top of things. But you have no focus, and youre buffeted in all directions by the winds of your email (or Twitter, Facebook, IM or other communication channels). Its also hard to prioritize when youre living in a sea of emails every new email become important, and that makes choosing our tasks carefully an almost impossible task. Here are some suggestions: 1. Get your task list out of your inbox. An email inbox is a bad todo list, because it cant be prioritized, emails cant be renamed to reflect the tasks within them, emails have multiple tasks within them, and there are always new emails coming in. Instead, choose a simple
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the to-do list. A notebook or index card works fine, as does a simple program such as Taskpaper or Things, or even a text file in Notepad or TextEdit or Notational Velocity. If you set up a keyboard shortcut for your to-do app or file, it just takes a second to copy and paste a to-do from an email. 2. Do email only at pre-appointed times. Youll need to experiment to find the schedule that works best for you, but try to stick to it rather than constantly checking your inbox. Examples might be: check email 5 minutes at the top of each hour, or just twice a day (say, at 9 am and 3 pm), or once a day at 10 am, or twice a week. Again, these are just examples your needs will dictate the best schedule for you, though I would suggest trying a less frequent schedule than you think you need and seeing if that works. 3. Do your work with your email closed. When its not a preappointed time to check email, have it closed. This principle, by the way, also applied to any other forms of communication, such as Twitter, Facebook, IM, forums, etc., as well as other distractions such as games. Close them all when youre going to work. In fact, close your browser or at least all the browser tabs you dont need for that specific task. Now work without distraction for at least a short period. 4. Choose your tasks wisely. Once youre out of your inbox, you can prioritize. You can decide whats important, because youre no longer at the mercy of the requests of others. Whats the best use of your time? What tasks will have the most impact on your life and work, rather than just seeming urgent right now? _______________
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eading this book, you might get the idea that distractions are evil and that we must strive to be focused at all times. Not at all. Distraction is
natural, its fun, and interestingly, its valuable. Distraction, in most cases, is the enemy of focus, and so if we want to get anything done, we must learn to find at least a modicum of focus, some of the time. But thats not to say we should banish distraction, every minute of the day. Whats needed is balance. Distraction is important for a few reasons: Our minds need a break being focused for long periods of time is stressful and we need to alternate focus with periods of relaxation. Distraction can take our minds off a troubling problem, and that can often lead to our minds working on the problem in the background, in our subconscious. Distraction can lead to inspiration by reading other things, new ideas can be sparked, or we can find motivation. Distraction is fun. And in fun, we often find things we truly love. Let yourself be open to these new paths. Distraction can lead to better focus, once we go back to focusing.
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focus? The secret is balance: conscious, purposeful balance. There are lots of ways to find balance. The key is to think about what you need to focus on, when your peak focusing hours are, and try different styles to find a method that works best for you. Some ideas: Block off a few hours a day (all at once or broken into 2-3 parts) for focus. Let yourself do email and other communicating during the others parts of your day. Work in intervals. Focus for 10-15 minutes, then do 2-5 minutes of distraction, and repeat. Try a 40-20 split for every hour: 40 minutes of focus, 20 minutes of distraction. Disconnect completely for large parts of your day, and have certain periods just for distraction. Again, these are just some ideas. Youll have to find the method that works best for your work needs and personality. _______________
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hile it might seem appealing to give up distractions and let go of the addiction to information, email or news, its not always easy. Its
definitely easier said than done. Its similar to the problem of letting go of possessions often we have sentimental or emotional attachment to possessions, or worry that well need them later or be less secure without the possessions. Clearing out clutter isnt always easy, because of these emotional hurdles. Letting go of addictions to information and distractions is just as hard. We might want to let go, but when the rubber meets the road, we balk. We have urges. We falter and fall and fail. Why is that? And how can we overcome these hurdles? Lets take a look at the biggest difficulties and some ideas for beating them. 1. Addiction. Information, news and distractions can become an addiction, as we discussed in previous chapters. And beating addictions isnt easy. Even when our motivation to beat the addiction is strong, the urges we feel and rationalizations we make to ourselves can be even stronger. How do we beat this addiction? We talked about this previously, but in a nutshell, we must beat them individually (not a whole bunch of addictions at once), figure out what our triggers are for that addiction (when do we automatically do the addiction and feel the urges), and become mindful of the triggers and our urges.
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feeling an urge, you can ride it like a wave itll surge and get stronger, and then fade away. Take some deep breaths, and replace the habit with another habit like doing pushups, going for a walk, or finding a quiet spot and reflecting. If you enjoy the new habit, you can more easily replace the old habit. Ride the urges and you can beat them, one at a time. Eventually the urges will go away and youll have a new habit thats more conducive to focus. 2. Filling an emotional need. Each distraction fills a need in some way. You do the distraction for a reason. New email gives you a little feeling of satisfaction, a confirmation that youre important. So do new replies on Twitter or Facebook or other online forums, or text messages or phone calls. Entertaining distractions fill a need to avoid boredom, or a need to rest from work that strains our mind. There are other similar emotional needs that these distractions fill, but the key is to consider each need. What happens when we try to remove these distractions? We feel a void where they used to be. Which means we need to find a way to fill that void. If you get satisfaction or a feeling of importance from new emails or other notifications or messages its important to be honest with yourself about that. Why do these interruptions, notifications, make you feel good? Is there another way to get validation? Maybe its good to find recognition instead from the accomplishments and creations that result from finding focus. If you try to avoid boredom, perhaps its important to find things that excite you, that youre passionate about. Someone pursuing a passion doesnt need solitaire or Farmville to avoid boredom. Whatever the emotional need, be honest about it, be conscious of it, and find other ways to fulfill it.
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date, with news or by checking email constantly or other similar ways of staying in touch. We fear being out of touch, being uninformed. The only way to beat fears is to face them, and confront them with facts. Fears have the most power when we dont confront them, when we let them hide in the dark and exercise their quiet influence over our lives. So the key to beating these fears is to face them. Be honest what are you afraid of? Then shine a light on these fears with actual facts what harm has actually been caused so far? Try to do a short test an hour, a day, a few days, a week and see what the results are. In most cases the actual harm will be much less than you fear. For example, try going a day without responding to email see whether you missed anything that was truly important. By getting actual results, the fears will be shown to be baseless (in most cases, Id guess). More on beating fears later, in the chapter by psychologist Gail Brenner. 4. Desires. Sometimes we have trouble letting go of these addictions because of desires the desire to be successful at something, for example, or the desire to be seen as good at something, or the desire to build wealth. If we have a strong desire to be a successful blogger or Internet marketer, to take just two examples, we might try to connect with as many other bloggers or readers or marketers as possible, and try to attract as many followers as possible on Twitter and our blog, all of which would require lots of time emailing, tweeting, blogging, commenting on blogs, and so forth. If the desire wasnt there, the need to connect all the time wouldnt be there. Now, I cant say whether you want to get rid of the desire, but its important to be honest about what your desires are, what the consequences are when it comes to these addictions, and whether thats how you want
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least youre aware of them. If you want to drop the desire, its not simple, but it can be done. Id suggest first thinking about why you want to drop the desire because of negative consequences and then be more aware when the desire comes up at different times during the day. Just like addictive urges, desires will come and go, and taking some deep breaths and riding out the desire will help you get through it. Eventually, youll learn that you dont need the desire. _______________
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his is a resource for those who need a little help in blocking out distractions. Its software that will block websites and other time-
wasters, or clear away everything on your computer but what you need to focus on. Its important to note, however, that these types of software are not a solution, but tools to aid your new habits of focus. Its best to learn new habits of simplifying, clearing distractions, staying mindful of the task youre working on. These tools can help you get started, but theyre not absolutely necessary, and if you do use them at first you might find you dont need them forever.
Mac
Freedom An extreme tool, but an effective one. Disables your entire Internet connection for a time period set by you. Perfect when you really need to focus for an hour or three at a time. Selfcontrol Disable access to mail servers and websites that distract you. For example, you could block access to Facebook, Gmail, Twitter, and your favorite blogs for 90 minutes, but still have access to the rest of the web. Once started, you cant undo it until the timer runs out. Concentrate Create an activity (design, study, write, etc) and choose actions (launch or block websites, quit applications, speak a message, and more) to run every time you concentrate. When ready, just click
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to help you stay focused. WriteRoom Perhaps the first, and still one of the absolute best, distraction-free text editors. Goes full screen so all you have is your text. No formatting, no nothing just writing text. Beautiful program, copied by many others. Ommwriter Beautiful app just for writing. Has a serene backdrop with background music, perfect for creating the distraction-free writing environment (especially if you use headphones). Can adjust some of the settings but most of the time, its just your text, your Zen-like background, and the music. Ulysses or Scrivener Two great programs for writers, many more features than WriteRoom but great for longer works such as novels, screenplays, academic papers and more. Both feature full-screen text editors. Megazoomer A cool little app that allows you to put almost any Mac program into full-screen mode (ala WriteRoom) using a system-wide keyboard command or menu item. Requires you to install SIMBL both programs are free. Think Little utility that will fade out everything but the app youre working on at the moment. Allows you to focus on one document at a time, clearing the distractions.
Browser Plugins/Extensions
LeechBlock (Firefox) Specify what sites you want to block in Firefox, and when to block them. StayFocusd (Chrome) Choose certain sites to block, and you get 10 minutes total (by default) per day to go on those time-wasting sites. You
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(block) all sites for a time you specify. Readability (bookmarklet, Chrome extension) clears the clutter on any web article or blog post you want to read. Removes everything ads, icons, widgets, and more and just leaves the content in a nice, uncluttered, readable design. Quietube does the same for videos.
Windows
Dark Room WriteRoom clone for Windows. CreaWriter Distaction-free writing tool inspired by OmmWriter (above), with a peaceful background, full-screen writing, soothing ambient sound, and not much else. Q10 Full-screen text editor with a timer for focused writing, typewriter sounds as you type if you want them. Freeware. WriteMonkey new entry into the full-screen editor field. In the words of the makers: Zenware for full screen distraction free creative writing. No whistles and bells, just empty screen, you and your words. WriteMonkey is light, fast, and perfectly handy for those who enjoy the simplicity of a typewriter but live in modern times.
Other
Emacs One of the classic text editors (vim is a good alternative and we wont into which is better here), Emacs runs on all platforms (PC, Mac, Linux) and can hid the menu bar (M-x menu-bar-mode) and tool bar (M-x tool-bar-mode) in any operating system, and can hide also the window title bar in most Linux window managers. Typewriter A minimalist text editor that runs in Java (which can run on most operating systems Mac, Windows, Linux). All you can do is type in one direction. You cant delete, you cant copy, you cant paste. You can
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on black; full screen and window. Perfect for writing without stopping, and getting out that first draft. _______________
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magine youre trying to create your masterpiece a work that will change your life and perhaps make the world a better place in some small way. Youre at your computer, making it happen, at a desk piled with clutter,
surrounded by clutter on the floor and walls, in the middle of a noisy workplace, phones ringing. A notification pops up you have a new email so you open your email program to read it and respond. You get back to work but then another notification pops up someone wants to chat with you, so you go on IM for a little bit. Then your Twitter client notifies you of some new replies, and you check those. Then you see some paperwork on your desk you need to file, so you start doing those. But what happened to your masterpiece? It never gets done in a cluttered, scattered workspace like this. Now imagine a different workspace: a clear desk, with only a couple of essential items on it. A clear computer desktop, with no icons to distract you. Theres nothing on the floor around you, and very little on the walls. You have some nice ambient music to block out surrounding noise (perhaps using headphones), and there are no notifications that pop up to interrupt you. All you have on your computer is one open program with one open window, ready to work on your masterpiece. The difference is striking, and it illustrates the importance of an uncluttered workspace with few interruptions, when it comes to focusing.
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focus: at home, outside, at a coffeeshop where you want to do some work. The less clutter and distractions you have, the better youll be able to focus.
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to use at this moment. If youre not using the stapler, put it away. If youre not working on that file, file it. You could have a working folder and put files/papers in there that youre going to use later, but file that in a drawer, out of sight.
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Delete them all. 3. Put all folders/files into your Documents (or My Documents) folder. Dont worry too much about sorting them the launcher program can find them much faster, or you could use the search function of your computer to quickly find anything youre looking for. 4. Hide everything else. On the PC, right-click on the desktop, go to the view menu, and unselect show desktop icons. On the Mac, in the Finder, go to File -> Preferences, under General, and unselect all the items under Show these items on the Desktop. Now all your icons should be gone from the desktop. Isnt it beautiful?
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slowing down
There is more to life than increasing its speed.
Gandhi
he world most of us live in is hectic, fast-paced, fractured, hurried. Whats more, most of us are conditioned to think this is the way life
should be. Life should be lived at break-neck speed, we believe. We risk our lives in cars and we break the speed limit, rushing from one place to another. We do one thing after another, multi-tasking and switching between tasks as fast as we can blink. All in the name of productivity, of having more, of appearing busy, to ourselves and to others. But life doesnt have to be this way. In fact, Id argue that its counterproductive. If our goal is to create, to produce amazing things, to go for quality over quantity, then rushing is not the most effective way to work. Slowing down and focusing is always more effective. Rushing produces errors. Its distracting to flit from one thing to the next, with our attention never on one thing long enough to give it any thought or create anything of worth. Hurrying produces too much noise to be able to find the quiet the mind needs for true creativity and profound thinking. So yes, moving quickly will get more done. But it wont get the right things done.
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A Change of Mindset
The most important step is a realization that life is better when you move at a slower, more relaxed pace, instead of hurrying and rushing and trying to cram too much into every day. Instead, get the most out of every moment. Is a book better if you speed read it, or if you take your time and get lost in it? Is a song better if you skim through it, or if you take the time to really listen? Is food better if you cram it down your throat, or if you savor every bite and really appreciate the flavor?
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pour yourself into one important task? Is your time spent with a friend or loved one better if you have a rushed meeting interrupted by your emails and text messages, or if you can relax and really focus on the person? Life as a whole is better if you go slowly, and take the time to savor it, appreciate every moment. Thats the simplest reason to slow down. And so, youll need to change your mindset (if youve been stuck in a rushed mindset until now). To do this, make the simple admission that life is better when savored, that work is better with focus. Then make the commitment to give that a try, to take some of the steps below.
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you do. Im not going to tell you how to take responsibility for your life, but once you make the decision, the how will become apparent over time.
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perhaps give yourself 30-45 minutes so you dont have to shave in a rush or put on makeup in the car. If you think you can get there in 10 minutes, perhaps give yourself 2-3 times that amount so you can go at a leisurely pace and maybe even get there early. 5. Practice being comfortable with sitting, doing nothing. One thing Ive noticed is that when people have to wait, they become impatient or uncomfortable. They want their mobile device or at least a magazine, because standing and waiting is either a waste of time or something theyre not used to doing without feeling selfconscious. Instead, try just sitting there, looking around, soaking in your surroundings. Try standing in line and just watching and listening to people around you. It takes practice, but after awhile, youll do it with a smile. 6. Realize that if it doesnt get done, thats OK. Theres always tomorrow. And yes, I know thats a frustrating attitude for some of you who dont like laziness or procrastination or living without firm deadlines, but its also reality. The world likely wont end if you dont get that task done today. Your boss might get mad, but the company wont collapse and life will inevitably go on. And the things that need to get done will. 7. Start to eliminate the unnecessary. When you do the important things with focus, without rush, there will be things that get pushed back, that dont get done. And you need to ask yourself: how necessary are these things? What would happen if I stopped doing them? How can I eliminate them, delegate them, automate them? 8. Practice mindfulness. Simply learn to live in the present, rather than thinking so much about the future or the past. When you eat, fully appreciate your food. When youre with someone, be with them fully. When youre walking, appreciate your surroundings, no matter where you are.
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why were rushing around so much. I dont just mean with work projects and meetings and the like. Parents have tons of things to do with and for their kids, and we overcommit our kids as well. Many of us have busy social lives, or civic commitments, or are coaching or playing on sports teams. We have classes and groups and hobbies. But in trying to cram so much into our lives, were actually deteriorating the quality of those lives. Slowly eliminate commitments pick 4-5 essential ones, and realize that the rest, while nice or important, just dont fit right now. Politely inform people, over time, that you dont have time to stick to those commitments. Try these things out. Life is better when unrushed. And given the fleeting nature of this life, why waste even a moment by rushing through it? _______________
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o matter how much structure we create in our lives, no matter how many good habits we build, there will always be things that we cannot
control and if we let them, these things can be a huge source of anger, frustration and stress. The simple solution: learn to go with the flow. For example, lets say youve created the perfect peaceful morning routine. Youve structured your mornings so that you do things that bring you calm and happiness. And then a water pipe bursts in your bathroom and you spend a stressful morning trying to clean up the mess and get the pipe fixed. You get angry. You are disappointed, because you didnt get to do your morning routine. You are stressed from all these changes to what youre used to. It ruins your day because you are frustrated for the rest of the day. Not the best way to handle things, is it? And yet if we are honest, most of us have problems like this, with things that disrupt how we like things, with people who change what we are used to, with life when it doesnt go the way we want it to go. Go with the flow.
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change without getting angry or frustrated. Its taking what life gives you, rather than trying to mold life to be exactly as you want it to be. And what does this have to do with focusing? Its a reality that no matter how much we try to control our environment, so that we may focus on whats important, there will be interruptions and distractions. Our environment will constantly change, and we cannot completely control it. And so, we must learn to accept this reality, and find focus within a changing environment. Heres how. 1. Realize that you cant control everything. I think we all know this at some level, but the way we think and act and feel many times contradicts this basic truth. We dont control the universe, and yet we seem to wish we could. All the wishful thinking wont make it so. You cant even control everything within your own little sphere of influence you can influence things, but many things are simply out of your control. In the example above, you can control your morning routine, but there will be things that happen from time to time (someones sick, accident happens, phone call comes at 5 a.m. that disrupts things, etc.) that will make you break your routine. First step is realizing that these things will happen. Not might happen, but will. There are things that we cannot control that will affect every aspect of our lives, and we must must must accept that, or we will constantly be frustrated. Meditate on this for awhile. 2. Become aware. You cant change things in your head if youre not aware of them. You have to become an observer of your thoughts, a self-examiner. Be aware that youre becoming upset, so that you can do something about it. It helps to keep tally marks in a little notebook for a week every time you get upset, put a little tally. Thats all just keep tally. And soon, because of that little act, you will become more aware of your anger and frustration.
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deep breath. Take a few. This is an important step that allows you to calm down and do the rest of the things below. Practice this by itself and youll have come a long way already. 4. Get perspective. If you get angry over something happening your car breaks down, your kids ruin something youre working on take a deep breath, and take a step back. Let your minds eye zoom away, until youre far away above your life. Then whatever happened doesnt seem so important. A week from now, a year from now, this little incident wont matter a single whit. No one will care, not even you. So why get upset about it? Just let it go, and soon it wont be a big deal. 5. Practice. Its important to realize that, just like when you learn any skill, you probably wont be good at this at first. Who is good when they are first learning to write, or read, or drive? No one I know. Skills come with practice. So when you first learn to go with the flow, you will mess up. You will stumble and fall. Thats OK its part of the process. Just keep practicing, and youll get the hang of it. 6. Laugh. It helps to see things as funny, rather than frustrating. Car broke down in the middle of traffic and I have no cell phone or spare tire? Laugh at my own incompetence. Laugh at the absurdity of the situation. That requires a certain amount of detachment you can laugh at the situation if youre above it, but not within it. And that detachment is a good thing. If you can learn to laugh at things, youve come a long way. Try laughing even if you dont think its funny it will most likely become funny. 7. Realize that you cant control others. This is one of the biggest challenges. We get frustrated with other people, because they dont act the way we want them to act. Maybe its our kids, maybe its our spouse or significant other, maybe its our coworker or boss, maybe
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according to their personality, according to what they feel is right, and they are not going to do what we want all of the time. And we have to accept that. Accept that we cant control them, accept them for who they are, accept the things they do. Its not easy, but again, it takes practice. 8. Accept change and imperfection. When we get things the way we like them, we usually dont want them to change. But they will change. Its a fact of life. We cannot keep things the way we want them to be instead, its better to learn to accept things as they are. Accept that the world is constantly changing, and we are a part of that change. Also, instead of wanting things to be perfect (and what is perfect anyway?), we should accept that they will never be perfect, and we must accept good instead. 9. Enjoy life as a flow of change, chaos and beauty. Remember when I asked what perfect is, in the paragraph above? Its actually a very interesting question. Does perfect mean the ideal life and world that we have in our heads? Do we have an ideal that we try to make the world conform to? Because that will likely never happen. Instead, try seeing the world as perfect the way it is. Its messy, chaotic, painful, sad, dirty and completely perfect. The world is beautiful, just as it is. Life is not something static, but a flow of change, never staying the same, always getting messier and more chaotic, always beautiful. There is beauty in everything around us, if we look at it as perfect.
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effortless action
Nature does not hurry, yet everything is accomplished.
Lao Tzu
heres a concept in Taoism, wei wu wei, which is often translated as action without action or effortless doing. I prefer to think of it more
in the sense of action that does not involve struggle or excessive effort. This is an important concept, because effortless action is a way to not only achieve focus in a world of chaos, but to be effective without stress, to respond to any situation with economy of effort and action, and to pursue our passions while beating procrastination. Think for a moment of times when youve struggled to work, and instead procrastinated by heading for your distractions email, social networks, blog reading, games, whatever your flavor might be. This struggle is often a losing battle for most people. They fight against it, but only win occassionally. Effortless action is an easier way to find focus and beat procrastination.
Be like water
An appropriate mental image is that of water, which seems naturally effortless in its action. It isnt necessarily still, nor is it passive, but it flows naturally around obstacles and always gets to where its going. This is effortless action. It uses gravity and the natural contours of its landscape, instead of forcing things. Water can never be anything but effortless, and yet it is quietly powerful.
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to something youre more excited about, and things will get easier. You may end up getting to the same destination, but youll do it with a different course and things will flow more naturally. 3. Dont try to control what you cant control. When we try to control others, or obsessively control our surroundings, we are trying to control things that arent in our control. This will inevitably end up in failure, frustration, and conflict with others. Instead, accept that we cant control these things, and flow around the obstacles with a minimum of effort. 4. Be in the moment. Be aware of the full situation, accept the situation, and respond appropriately. 5. See the possibilities. When we have our minds set, and our vision set, on one destination, we are often blind to other possibilities. Well miss opportunities this way. Instead, see all the possible paths and pick the one that will work best for you. That doesnt mean to become indecisive because there are so many choices to be paralyzed by choice but instead to learn to move effortlessly among all the possible paths instead of being stuck on one path. This gets easier with practice, as you learn to trust your intuition. 6. Be flexible. When we are rigid, we will often break. Be like water, flowing around obstacles rather than trying to push them out of your way. 7. Find the pressure points. Sometimes, if you find the right spot, achieving something takes very little effort. Hitting a baseball with the sweet spot of the bat will cause it to go much further with less effort. Finding these spots of maximum effectiveness and minimum effort takes mindful effort, which is why effortless action isnt mindless action.
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something that is achieved overnight. In fact, if you try too hard to achieve it, youve defeated yourself already. Instead, when you find yourself in a whirlwind of activity, and pushing hard, slow down, relax, and do less. Eliminate some of your motions so that youre moving with economy. Push less, and flow more. Slowly learn to do less, and then do less, finding ways of doing that require little action but lots of effectiveness. Learn to let things unfold naturally instead of pushing them to happen. Let people learn on their own instead of controlling them. Set things up so they happen without you having to steer everything. Slowly learn to use less effort, and then less than that. 9. Anticipate the difficult by managing the easy. Another famous quote by Lao Tzu, its timeless and wise. If you can manage the easy, small things now, youll save yourself the time and effort of having to do the difficult things later. This allows for more effortless action you work less to achieve the same results. _______________
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ne of the biggest problems people have when trying to find focus is having too many tasks competing for their time. It can be tough to
prioritize. Lets break this problem into three smaller problems: 1. too many tasks 2. tough to prioritize 3. tasks compete for your time And with that, lets discuss three strategies for dealing with these smaller problems.
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3. Single-task
Now that youve chosen one task, put the others aside for now and just focus on that one task. Clear away all distractions, including your mobile device and the Internet. Just have the application open that you need to work on that task. Now get to work. Throw yourself into it, and do it for at least 10 minutes. After that, you can take a break, but try to immerse yourself for at least 10 minutes. And have fun doing it. _______________
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letting go of goals
By letting it go it all gets done. The world is won by those who let it go. But when you try and try. The world is beyond the winning.
Lao Tzu
ne of the unshakable tenets of success and productivity literature is that you need to have goals in order to be successful.
And from this tenet comes all sorts of other beliefs: You need to set goals the right way (such as the SMART method). You need to break goals down into actionable tasks. You need to have deadlines and timeframes. You need to make goals the focus of your day. I know this, because Ive believed it and lived it and written about it, for a long time. Until recently. Until recently, Id always set goals for myself short-term and long-term ones, with action lists. Ive made progress on each one, and accomplished a lot of goals. And from this traditional viewpoint, Ive been successful. So no argument there: goals work, and you can be successful using goals. But are they the only way? More recently Ive moved away from goals, broken free of the shackles of goals. Ive liberated myself because goals are not ideal, in my way of thinking:
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working because youve set goals. Theyre constraining what if you want to work on something not in line with your goals? Shouldnt we have that freedom? They put pressure on us to achieve, to get certain things done. Pressure is stressful, and not always in a good way. When we fail (and we always do), its discouraging. Were always thinking about the future (goals) instead of the present. I prefer to live in the present. But most of all, heres the thing with goals: youre never satisfied. Goals are a way of saying, When Ive accomplished this goal (or all these goals), I will be happy then. Im not happy now, because I havent achieved my goals. This is never said out loud, but its what goals really mean. The problem is, when we achieve the goals, we dont achieve happiness. We set new goals, strive for something new. And while many people will say that striving for something new is a good thing, that we should always be striving, unfortunately it means were never satisfied. We never find contentment. I think thats unfortunate we should learn how to be content now, with what we have. Its what minimalism is all about, really. And if my philosophy is to be happy now, with enough, with the present, then how are goals consistent with this? Its something Ive tried to reconcile over the last few years, with some success. So if we are content now, and we abandon goals, does that mean we do nothing? Sit around or sleep all day? Not at all. I certainly dont do that. We should do what makes us happy, follow our passions, do things that make us excited. For me and many people, thats creating, building new things, expressing ourselves, making something useful or new or beautiful or inspiring.
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I do what excites me. Each day. I wake up, and work on things that Im passionate about, create things that I love creating. I dont worry about where Ill be (professionally) in a year or even six months, but where I am right now. I dont make plans, because theyre an illusion you never know what will happen in a year or even six months. You can try to control what happens, but youll lose. Things always come up, sometimes good and sometimes bad, that will disrupt plans. Instead, Ive learned to go with the flow, to not worry about things that disrupt plans but worry about what to do right now. This allows me to take advantage of opportunities that come up that I could never have planned for, to work on things I couldnt have known about, to make decisions about whats best right now, not what I planned a few months ago. I dont force things, but do what comes naturally. And I focus on the present, on being happy now. This has taken me time letting go of goals is a scary and uncomfortable thing, but if you let them go gradually, its not that hard. Ive slowly adapted the way I work, and learned to work in the moment, and go with the flow of the world that surrounds me (online and off). Its a beautiful way of working. And not incidentally, Ive accomplished even more this way, without making that a goal. Its a natural byproduct of doing what you love.
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finding simplicity
Perfection is achieved, not when there is nothing
Antoine de Saint-Exupe
or years now I have been working on living a simpler life in my personal, family and work life. Its been one of the best things Ive ever
done, in many ways: A simple life is less stressful, more sane, happier. Simpler living is less expensive, which helped me to get out of debt. Im able to focus better when I work, leading to a more successful career than ever (by far). I free up time for my family, and for the things I love most. Ive rid my life of things I didnt like doing. I have fewer possessions, leading to a less cluttered home and workspace, which I love. And those are just a few of the benefits. When it comes to finding focus, simplifying is a great place to start. When you simplify, you remove the extraneous and allow yourself to focus. You might say that simplifying is a necessary part of finding focus. This is a short guide to finding simplicity.
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as much of the rest as possible. A simpler life probably means fewer possessions. We allow ourselves to accumulate possessions through years of shopping, receiving gifts, and so on, until were overwhelmed by it all. We are strongly influenced by advertising to acquire things, but we dont have a good system for getting rid of them. Freeing yourself of clutter leaves room for thinking, for focus. A simpler life means fewer commitments. This is difficult, as commitments accumulate over the years just as much as possessions do, and the result is that we have no time in our lives for what really matters. Getting out of the commitments you already have is the painful part: it requires saying no to people, disappointing them in some way. In my experience, theyll live, and life will go on. And when youve eliminated many of your commitments, youve freed up so much of your time for things you truly love. A simpler life means less distractions, less busy-ness, less clutter and more space for what matters most to you. You free up time for work youre passionate about, people you love, hobbies that make you happy. Time for solitude, for thinking. And thats a good thing.
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focused. Narrowing the scope of your work so you do less but do it better, offer less but offer better things. Eliminating streams of communication, news, distractions. Creating the work life you want, rather than one that is a reaction to requests and needs of others. For me, that means waking in the morning and deciding on one thing thats most important for me to work on. It means spending less time on email and other distractions, and more time on creating and important tasks. It means having a distraction-free workspace and time and room for thinking. Its a work life that I love, and recommend to anyone. A simplified work life can be difficult for a couple of reasons, though: 1. 1. You have to learn to say no to others. By saying yes to every request from others, you allow all your time to be taken up by tasks that are important to others, not necessarily to you. Saying no means being tough, and valuing your time above all else. It can be uncomfortable to say no sometimes, but the result is more room for whats important, and less busy-ness. 2. 2. You should also try to learn to do less. This is difficult for most people, because were taught that doing more means were more productive, and if we look busy, people will think were productive and important. And yet, its not true. Being busy doesnt mean a thing, other than were stressed out. We could be busy doing meaningless tasks. Doing important work is what true productivity is all about, and that doesnt necessarily mean were ridiculously busy. Focus on fewer but higher-impact tasks.
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you love and use neatly where it belongs. Everything should have a permanent home. Done! Slowly expand your decluttered zone.
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f all of the chapters and tips in this book overwhelm you, dont worry. You can read this chapter alone and itll be sufficient. This chapter outlines my current way of working, and its a simple system
for Getting Amazing Things Done. In fact, its three simple steps. It cant get any easier.
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matter what you pick because if youre wrong, you can pick something different tomorrow. Some ideas but not by any means an exhaustive list of what Something Amazing might be: A manifesto that will change your business, industry, or personal life. An exciting new way of reaching potential customers. That great novel you always wanted to write. A painting, sketch, comic. A screenplay, play, short story, new type of fiction. A blog post that will help others. A new non-profit organization to help others. A lesson that will Wow your students. A craft activity that your kids will get a thrill out of. A community garden to share with your neighbors. A new invention, an idea for a website, an improvement on a classic idea. Crazy new fashion, beautiful clothes, hand-crafted jewelry. Philosophy. Poetry. Wooden furniture. Ikebana. Something beautiful. Something profound. Something life-changing. Something small, but that will have some kind of impact. Something that improves the lives of others. Something that changes your own life. Something that simplifies to the essential.
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Youre not locking yourself in to this choice for life just for today, or at least a little bit of today. Try something out, see how it goes. You never know if youre going to find the thing that changes your life.
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things will pile up and youll never get to it. This is actually the step that most people have a problem with. They get the urge to check email or make that phone call or do anything else, really. No! Stop yourself, take a deep breath, and remember why you chose this task. Youre excited about it. Feel that excitement, and focus. Even if that focus only comes for a few minutes, give it your best shot. You might give in to the urge to do something else, but then bring yourself back and see if you cant focus for a few more minutes. Repeat until youve worked a good chunk (30 minutes, an hour, two hours, half the day if possible) on your Something Amazing. Do your best to either finish this Something Amazing, or a good chunk of it. If its a big project that will take days, months or years, just finish a chunk thatll take at least an hour or two of your day. When youre done, bask in the glory of your accomplishment. If you have more time and energy, repeat the process. Work on your next Something Amazing. Keep doing this, working on exciting and amazing things, for the rest of your life. _______________
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Concentrate all your thoughts upon the work at hand. The suns rays do not burn until brought to a focus.
Alexander Graham Bell
any of us grew up in the age of multi-tasking, where you couldnt call yourself productive if you werent a good multi-tasker. We learned
to always have several balls in the air at once while writing something on the computer, we had a phone call going, we were writing something on a notepad or paper form, we were reviewing documents, sometimes even holding a meeting at the same time. Thats the productive worker, the effective executive. When email and Instant Messaging and blogs and the rest of the Internet came along, multi-tasking went haywire. Now were expected to do 10 things on the computer at once, still with the paper, phone, and meetings going, along with texting and Blackberry Messaging. Multi-tasking is no longer about being productive its a way of living. Its not a sane way of living, however, and its not necessarily the most effective way of working either. A few notes on why: Multi-tasking is less efficient, due to the need to switch gears for each new task, and the switch back again. Multi-tasking is more complicated, and thus more prone to stress and errors. Multi-tasking can be crazy, and in this already chaotic world, we need to reign in the terror and find a little oasis of sanity and calm.
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so used to switching between one thing and another with our brains that we program them to have a short attention span. This is why its so hard to learn to focus on one thing at a time again.
A single-tasking life
Imagine instead, a single-tasking life. Imagine waking and going for a run, as if running were all you do. Nothing else is on your mind but the run, and you do it to the very best of your abilities. Then you eat, enjoying every flavorful bite of your fresh breakfast of whole, unprocessed foods. You read a novel, as if nothing else in the world existed. You do your work, one task at a time, each task done with full focus and dedication. You spend time with loved ones, as if nothing else existed. This is summed up very well by something Charles Dickens once wrote, He did each single thing as if he did nothing else. This is a life lived fully in the moment, with a dedication to doing the best you can in anything you do whether thats a work project or making green tea. If you live your life this way, by this single principle, it will have tremendous effects: Your work will become more focused. You will become more effective at your work. Youll become better at anything you do. Your time alone will be of better quality. Your time with your family will be much more meaningful. Your reading will have less distractions. Youll lose yourself in anything you deem worthy enough of your time and attention.
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Single-tasking productivity
While the above tips will apply to work tasks as well as life in general, here are some tips focused more on productivity at work: 1. Pick just a few tasks each day. While you might keep a longer master list of things to do, each day you should make a short list just 1-3 things you really want to accomplish. Call this your Most Important Task (MIT) list. These should be extremely important tasks that will have a high-impact on your life. 2. Dont do anything else before doing the first thing on your short list of MITs. Dont check email, Facebook, Twitter, blogs, online forums, news sites. Start your day after making your short list by working on your first MIT. 3. Clear distractions. Shut off phones, close the browser if possible, close your IM program if you have one, even disconnect your Internet if you can stand it. 4. One task at a time. Keep things simple, focused and effective by single-tasking. Focus on one task until its done, then move to the next. 5. If you feel the urge to check your email or switch to another task, stop yourself. Breathe deeply. Re-focus yourself. Get back to the task at hand. 6. Keep on your MITs until youre done. Then you have time for email, paperwork, routine tasks, etc. Or if you have the time, pick another set of MITs. 7. If other things come up, note them on a piece of paper or small notebook. These are notes for things to do or follow-up on later, or ideas. Just take a short note, and then get back to your MIT.
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things you need to remember later. 8. Take deep breaths, stretch, and take breaks now and then. Enjoy life. Go outside, and appreciate nature. Keep yourself sane. Keep a very short to-do list, clear distractions, do one thing at a time, until the list is finished. Thats single-tasking productivity at its essence.
On Multi-projecting
Theres a distinction between tasks and projects that should be made in any discussion of mult-tasking. Doing multiple tasks at the same time is less effective than single-tasking. But doing multiple projects at once is sometimes more effective than only one project at once. Sometimes its necessary to work on multiple projects even if you are in complete control of your work, which is not true for many people. If you only work on one project at once, often you are held up because youre waiting for somebody to do a task or reply to you with necessary information. What happens then? Or what happens if youre collaborating on a project but while someone else is doing their part, you dont have much to do? In these cases, it would probably be a waste of your time if you just waited, and worked on nothing else. So multi-projecting can work you get one project going, but while youre waiting on something, you can switch to a second or even third project. All the time, youre only working on one task at a time, until each task is done, however. Do note that theres a danger in taking on too many projects at once. Id suggest taking on as few projects as possible. If you can do only one project at a time, without getting stuck in waiting, then do that its much more effective and youll get your projects done much faster. But when you must wait, you can switch to a second project. Again, work on as few at a time as you can get away with. _______________
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hen you set your sights on a large target, broad in scope, you spread yourself thin. This is why the best companies are those with a laser
focus. They do less, but they do it better. Apple is a good example of this they dont try to tackle every computer niche. They dont make netbooks or low-end PCs, for example. They have a very small product line for such a big company. And yet, they do extremely well they make beautiful, well-made, high-functioning devices that customers absolutely love. And they make billions to boot. Thats just one example of many. A narrower focus allows you to do a better job to be better than anyone else, perhaps, at the narrower thing that youre good at.
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good. Trying to please all your bosses and coworkers and forgetting whats important. Communicating all the time via email, several social networks, phones, text messaging, cell phones, faxes and more and never communicating with any depth. Again, there are lots of other ways to have a focus thats too broad. In the end, its a choice between trying to do everything but doing it poorly, or doing only a tiny amount of things really well.
Take Stock
Whats your current focus at work? Are you a writer involved in a whole range of writing projects at once? Are you a developer trying to offer something that appeals to everyone and solves every problem? Do you try to satisfy every possible customer, even if most of those possibilities are the exception rather than the rule? Whatever your focus, take a closer look at it. What do you focus on thats absolutely essential, and what isnt as important? Figure out your top priorities, and also think about how much time you allocate to each of these focuses. What are the possibilities of narrowing your focus? Of dropping some features or catering to a smaller group of customers or doing fewer things for fewer people? How hard would that be? What would need to be done to make that happen?
Narrowing Focus
Now that youve identified your top priorities, the hard part is done. Not that narrowing focus is always easy especially when you have team members or management involved who dont quite get it.
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or projects that excelled with a smaller focus, and the problems of too broad a focus. Be unrelenting. If you have control over your focus, and the focus of what you work on, youre lucky. Now it just takes some guts, and perhaps some time. You dont need to change everything overnight. Thats the power of small changes you can slowly narrow your focus. Slowly do less, one thing at a time, and youll see how it can transform your work. When you drop one feature at a time, do one less type of service, do one fewer project at a time its not so hard. And the improvements that come with the smaller focus will encourage you to continue to simplify, until youve found the smallest focus that works for you. _______________
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ocused reading is something thats becoming a rarer and rarer animal these days. We have a hard time reading even a single blog post if its
not a simple list or longer than a couple hundred words well skim, and then move on to the next post or email. Our reading habits have changed because of the persistence and ubiquity of online distractions. We read shorter, faster, more frequently, but longer reading is dwindling. Focused reading is harder. One effect is that were reading fewer books and longer articles, and more blogs and shorter articles. Another effect is that any research we need to do is filled with distractions landmines when it comes to getting work done. However, its not impossible to read or do research with focus. Just harder.
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separate window, without other tabs to distract me. Ill expand that window to cover my entire screen. And then Ill turn off the Internet, so nothing else calls while I read. Then I just read, until I get to the end (or until I realize this article isnt worth my time). I dont switch to another window or program until Im done. Theres something peaceful about this process. Its saying: I have nothing else to do but read this one thing. Nothing is going to interrupt me, and I can just focus on enjoying this reading. Book reading is the same way. If youre reading a physical book, you need to put away your laptop and mobile devices, and shut everything off. Find a quiet place, and just read. If youre reading an ebook, clear away everything else but your ebook reader. Then you settle into the reading, and enjoy it. Bask in the luxury of reading without distractions.
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necessary. Do this until you have all the articles open you need to read. 5. Read one article at a time, using the method in the previous section opening that article in its own window and hiding everything else. Read through the article, and take any notes necessary. Bookmark the article if necessary for later reference. 6. Repeat, taking notes and bookmarking one article at a time. When your research is done, you can do the actual work, using the focus techniques for work in the other chapters of this book. _______________
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he simple act of walking can be a tremendous boost to your focus, productivity, clarity of mind, not to mention your health and waistline.
Recently a fellow blogger wrote to me talking about how many pounds she lost on vacation because she walked all day long something many of us have experienced. She ended by saying, If only I could find the time to walk 6 hours a day. That got me to ask why not? Why cant we work out a routine where we walk all day long? What follows are a couple of radical but incredibly fulfilling and productive changes from most peoples daily routine. I think theyre worthy of consideration if you: have any control over your schedule; can work from different locations; want to get more active and trim your waistline; and need to find new ways to focus and get important things done. I recently tried both these routines and loved them, and am working them into my life in different ways.
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means youll get more work done without the distraction of the Internet.
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Youll also find it a calming change from the always-connected. Its a peaceful routine.
Conclusions
The purpose of these two routines isnt to tell you how to work, because we must each find the style and routine that works for our particular job. Its to show you that change is possible, and that if you think outside the usual, you can find some exciting possibilities. You dont need to do these things exactly the way Ive outlined above, but you can find a blend that works best for you. Perhaps a hybrid routine that uses both concepts, or a once-a-week walking or disconnect period. Integrating walking into your work routine can do wonders for your fitness and for your focus. Thats something you cant find if youre sitting all day. Integrating disconnection into your work routine will allow you to get even more done, and to find peace of mind. I urge you to consider both, and see how they can make your life better. _______________
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ection v. others
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arents might have the most difficult challenges when it comes to finding focus. Whether youre working all day and coming home to your kids,
or you stay home taking care of all the household needs and very demanding children, theres almost never a quiet moment, almost never a time when you can relax, find focus, attain inner peace. Im a father of six children, so I know. Kids tend to turn up the volume on life, increase the chaos of this already chaotic world by an order of several magnitudes. And while Ive found that it gets easier as kids get older, it never gets easy they still need you to drive them around a million places, to help them with a million problems, to meet their basic needs and more. Thats OK chaos and work are some of the joys of being a parent. But what if we want to find focus and still be awesome parents? Theres the challenge, and Id like to offer a short guide to doing just that.
The Challenges
The biggest challenge is that parents wear many hats: we have jobs, have a household to run with its unending tasks, have personal things to do (workout, read, hobbies, etc.), possibly have civic commitments (volunteer, serve on a board, work with the PTA, etc.), and yes, we have children to raise.
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when we are constantly being pulled at from the others? In my life, for example, I try to focus on work but have children in my home/office who want my attention. When I spend time with them, theres the temptation to check email or Twitter. When I want to spend time alone, the sirens call of work and the neverending call of my children make focusing on my solo activity a challenge. Technology presents yet another challenge. Parents these days are connected more than ever. Not only are we online more than ever before, we now have devices that keep us connected wherever we go: iPhones and Androids and Blackberries and iPads and laptops and iPod touches. While our teenager is texting us, were getting work emails, along with requests from our civic commitments, and a notification of a blog post about our favorite hobby. Children make a parents attempt to find focus a bigger challenge than usual. People without children arent likely to understand this, so were not given breaks by our bosses or colleagues saying that you had to take your kid to the dentist, or that your baby kept you up all night crying, isnt likely to get you off the hook. After all, we signed up to be parents, didnt we? Still, its uniquely difficult: there isnt a minute, it seems, when our kids dont need something, or have a problem, or want attention, or have an appointment or practice they need to be taken to. And if there are moments when theyre not requiring our attention, often were thinking about things we need to be doing with them, for them. Were thinking about what we should be doing but arent: reading to them more, taking them to parks to play, teaching them to build or garden or write, working on craft projects, taking them to museums, handing down the key lessons in life. It aint easy. But you knew that.
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One Approach
With so many hats, an effective way to find focus is to segregate your roles. Block them off into separate chunks of your day or week. And then focus on each individually, whenever possible. So set aside certain times of your day for different roles, and block out distractions from the other roles. An example: Early mornings: wake early, before the kids are up, and spend time with yourself. Go for a run, meditate, do yoga, read a novel. Or use this time for creating: draw, design, write, etc. Mid mornings: When the kids are up, help them get ready for school, get yourself ready for work, get lunches packed, etc. This is your time as a parent, and dont do anything work-related. Talk with your kids if you find a moment. Later mornings: Set aside for work. If you work from home, dont do any household duties. Afternoon: Do the household duties. Or more work. Late afternoon: Spend time with kids. Block out work. Early evening: Some personal time. Let the kids do their homework, and you focus on yourself. Late evening: Read to your child, spend a little quiet time with her, put her to bed. Obviously this is just an example, and wont work for everyone. Youll need to find the schedule that works for you. Perhaps you work best in the evenings, or you cant do any work until your spouse gets home to take care of the kids, or you need to spend time with the kids all morning. Theres no One Size Fits All when it comes to parenting, but to the extent that you can block off your day, it helps.
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so fixed on a daily routine that disruptions to the routine a last minute meeting, a call from your kids school that your daughter is sick will cause anxiety. As parents, of course, we learn to adapt, to deal with interruptions and changes. We need to calmly accept changes to our schedule, but as we switch to a new role (parenting, work, personal, civic, etc.), we need to learn to do only that role, again to the extent possible.
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On Technology
Parents who are used to being connected in some ways might be better off by learning to embrace disconnection. Imagine youre taking a walk in the park with your child its a lovely day, and its the perfect quiet moment between you and your young one. Then your phone beeps, and you know you have a new email. Well, youve been waiting for something from the boss or client, so you have the urge to check. Its just going to take a few seconds no problem right? Well, its a problem. This small distraction takes you from the moment with your child, and back to the world of work. It ruins it, even if only slightly. It also teaches your child that this email is more important than she is you cant make the effort to be totally present with your child, because of important work emails. Thats not the best message to send. I dont mean to be preachy Im guilty of these distractions from time to time too. But its something we should become aware of and if possible, take measures against. Turn off the phone, shut off notifications, and be present. When youre at home, you can be on the computer all the time, while your child is calling for attention. Turn the computer off for stretches of time, and give your undivided attention to your child. When its time to work, or create, find a way to do so without the interruptions of children, and focus. But the rest of the time, shut off the computer. _______________
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n a perfect world, you could learn to beat the urges that defeat you and create an environment of focus and just focus. But we live and work in
a world with other people, and that can make finding focus difficult. Often, our lives arent completely under our control. Sometimes, others can stand in our way, or just make things tough. Often other people can make a big impact on our ability to simplify and create. Lets take a look at some of those types of situations, and some solutions that can help.
Service industries
If you work in a service industry, finding focus by cutting out all distractions might seem impossible. After all, you have to respond to customers pretty much immediately, and ignoring them in person or not responding to their calls or emails isnt really an option. Someone in the service industry must be on their toes, and work non-stop, often multitasking the whole time. Sure, but there are some choices: 1. While youre serving customers, do only that. Dont also deal with other problems, if possible, or work on other tasks. Be in the moment as much as possible, dealing with each customer while fully present. Youll do a better job for the customer and connect much more deeply on a human level. Its hard to do well on a customer call if youre also dealing with emails, or serve a customer in person well if youre also looking at your iPhone. 2. Try to serve one customer at a time. This isnt always possible either, but when you can do it, its much better for the customer
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one call at a time, one customer in person at a time. When possible. 3. Find some time on the job for focus. If you have other things to do than deal directly with customers, try to separate the two responsibilities, so that you can deal with customers during one part of your day and find focus during another part of your day. Even if its just for 30-60 minutes, clearing distractions can make a big difference. 4. Find ways to reduce the load. While customer problems and requests are always important, there are ways to reduce the demands on your time. Automating is a good example allow people to order or file something online, for example, instead of filing the orders with you manually, or find other online solutions to the things you handle on a regular basis. Putting up a Frequently Asked Questions on a website can help reduce problems and questions. Outsourcing customer calls might be an option. Narrowing your services can help. All of these are dependent on you having control over the business, but if you do, consider the many alternatives that might reduce your workload and interruptions. 5. Find focus in your personal life. If most of your life is spent dealing with non-stop customer problems, complaints and requests, then you might try to find a time for calm, without distractions. Dont be connected all the time, dont be on the phone or doing text messages cut off from the distractions, slow down, find solitude, and let your mind rest.
Staff/co-workers interruptions
If you have staff or co-workers who rely on you, you might be constantly interrupted (in person, by phone, via instant messages, by email) by people who need decisions made, conflicts managed, problems solved, requests fulfilled.
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There are many possible solutions, and not all will apply to everyone, but here are some ideas: Remove yourself as a bottleneck. Its almost impossible to find a moment of peace when all decisions, all problems, must come through you. So train others to make these decisions. Set guidelines for making the decisions so that theyd make the same decisions you would in those circumstances. Set criteria for calling you or interrupting you, so that only decisions above a certain threshold of importance will come to you. Find others who can handle the problems, instead of you. Sure, itll mean you have less control, but itll also mean you have fewer interruptions. Set hours of unavailability. Set office hours, or hours when you must not be interrupted except for absolute emergencies. Then you can deal with problems/requests at certain times of the day, and focus during other times. Delegate a backup decision maker. If youre a manager/owner, set up a second-in-command, so that when youre away from the office, or if you take a few hours off for uninterrupted time, problems can still be solved. Train the second-in-command so that she knows how to make the decisions appropriately. Set expectations. Staff or coworkers only interrupt you because they have the expectation that youll respond and that its OK to interrupt you at any time. If you change those expectations, you can channel the requests/problems to a time that you want to deal with them. For example: tell people that you only check email at 3 p.m. (or whatever works for you), because you need to focus on other work, and that they shouldnt expect a response sooner. Or tell people that you will no longer take calls or text messages after 5 p.m., but that they should email you instead and you will respond to their emails in
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of action and manage the expectations of others so that you can stick to that plan. Be in the moment. If youre unable to get away from the interruptions, then learn to deal with each interruption one at a time, when possible, and give your full attention to each person, each problem, as you deal with them. This allows you to be less stressed and to deal calmly and fully with every person who needs your attention. Focus when away from work. If you cant find focus at work, because of the need to be interrupted at all times, at least find time away from work when you can clear away distractions and find time for quiet, peace, reflection, reading, writing, creating.
Bosses
What if your boss is the problem he or she wont allow you to make the changes you need to find focus? Thats a definite problem the boss might expect you to answer texts, emails, calls immediately, to attend meetings all day long, to be busy at all times, to work long hours, to take calls after hours and do work at night in short, to be inundated by interruptions at all hours. Unfortunately, there are only so many things you can do if things arent under your control. Here are a few ideas: Talk to your boss. Often, bosses can be very reasonable if you give them a compelling argument, and especially if youve proven yourself in the past. Sit down and talk to your boss about your desire to find focus, and explain that this will increase your productivity and creativity. Give him a copy of this book if you think itll help (or just email the chapter specifically for managers). Ask for some specific changes, and suggest a test period of a week or two, in which you make the changes and show the results.
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you cant change, then figure out what you can change, and focus on that. If you cant change your hours, at least declutter your desk and computer. If you must answer all emails at all times, at least learn to block other things on the Internet that distract you. Work away from the office. You might have the flexibility to work from home or at a coffee shop or library away from the office, or you might make a compelling argument for this change. Take this opportunity when you can, and bring a pair of earphones, turn on some peaceful music (or energizing music if you prefer), clear away distractions, and focus. Prove that it works. Make what changes you can, and show that it can bring results. Solid evidence is the best way to win over the boss. Or find another job. If your job is horrible, and your boss isnt reasonable, or the demands are too crazy and you cant possibly find the time to focus, it might be worth considering a change of jobs. Thats your decision, not mine, but I changed jobs at least twice when I was unhappy with the expectations, and both times it was a very good change for me.
Unsupportive people
Another problem is that people in our lives can sometimes be unsupportive, or flat out against changes we want to make. If this person is a spouse or significant other, or someone else upon whom we depend, this can make things very difficult. Nearly impossible, sometimes. This is actually a very common problem, and I cant give you solutions that will work in all cases. I can share some things that have worked for me, in hopes that they might help: Dont force. When we try to push others to make changes, they often resist. Its not smart to try to force other people to make the
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changes you want to make. Instead, try some of the tips below setting an example, sharing, asking for help. Share why its important, and how it affects you. Communication is important here sit down and talk to this person (or people) about why you want to make these changes, why its important to you, what itll help you to do. Share the positive effects as you make the changes, and also share the problems youre facing. This type of open communication can help persuade the other person to get on board with your changes, if done in a non-pushy, non-judgmental way. Enlist their help. When you ask someone to change, they will probably resist, but when you ask them to help you change, thats much more likely to succeed. Try as best you can to make it a team effort working together is a much better proposition than working against each other. Set an example. If the other person doesnt want to change, thats OK. Make the changes yourself, and show how great it is. If the other person is inspired by your example, thats even better. Often leading by example is the most persuasive technique there is, but dont be disappointed if the other person doesnt decide to follow your example. Be happy with the changes youve made yourself. Change what you can. If the other person is unsupportive, there might be limits to what you can change. Recognize these boundaries, and work within them. _______________
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f youre an employee with little control over your schedule, there might not be too many ideas for finding focus that you can implement during
your work day. In that case, I suggest you 1) implement what you can; and 2) buy a copy of this book for your manager and/or upper management, and especially point them to this chapter. The rest of this chapter is for management: CEOs, vice presidents, supervisors, middle managers, small employers. Bosses of all kinds. Anyone who controls the schedules of others, or has influence on the policies and office culture that determine how people work. The Problem: Modern offices pride themselves on efficiency and productivity, but the truth is they are busy, hectic, overwhelming places (in general). Employees often work in cubicles that are surrounded by distractions, they are constantly interrupted by emails, IMs, texts, calls, notifications, calendar requests, people walking over to talk to them, outbursts in the office, meetings. These distractions destroy focus. They lead to stress, to information overload. They fragment an employees day and attention, so that it becomes an extremely bad environment for creating, for focusing on whats truly important, for producing incredible work. Busywork isnt important work. While an employee can be busy for 10 hours a day, keeping up with all the emails and calls and meetings and nonstop requests, they might spend the day getting nothing done of any real importance. What matters is creating, is producing the next great thing that will become the cornerstone of your business, is improving the quality of your product so that the customer takes notice, is providing truly great
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all of our time and attention. The Solution: Create an environment where focus is possible. There are many such environments, but to give you a picture of whats possible: The employee comes in, sits down, and figures out what matters most for today. What are the 3-5 tasks that most need to get done, that will make the most difference for the company or organization? No checking email or voicemail at this point just quiet, and focus. He then sits down and, with a completely clear desk, blocks out all distractions no phones or other mobile devices, no email, no notifications, nothing to disrupt. He works on the first task on the list. Later, he might go through email and voicemail and process everything that needs to be quickly processed, for 30 minutes or so. During the day, his focus is completely on the tasks that matter most. Very few meetings or calls interrupt these tasks. At the end of the day, the employee might have a short meeting with you, just to review the day, go over any problems, and perhaps agree on tomorrows important tasks. Meetings should be held to a minimum, as they are time-consuming and can interrupt the time needed to focus on important tasks. They should also be kept as short as possible. This is obviously just one way of creating a focused environment, but it wont work for everyone. There are lots of ideas that might help create such an environment, including but not limited to: Email-free Mondays: Everyone is free from email banned from email in fact for an entire day, and must work on something really important. Email-free afternoons or mornings are other ideas.
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distractions. Let employees work from home one or two days a week, reporting at the end of such days what they got done. Allow them to work without the distractions of the office, and see what happens. Shut down the Internet for a couple hours a day. Disconnecting might seem alarming, but it will allow people to focus and get a lot done. If they know itll happen at a certain time each day, theyll get the tasks done that require the Internet before that time, and prepare for the time of disconnection. However you do it, creating an environment of focus rather than distraction and busywork will breathe new life into your organization. Transforming Culture: The next question becomes how you go from the current office culture and environment to one of focus. This isnt easy whether you dont have completely control over the company (youre a midor low-level manager) or you are in charge but must deal with inertia and ingrained habits. Some ideas: 1. Give out a copy of this book. You can freely distribute the free version of this book, which is uncopyrighted, or buy the digital package once and distribute it electronically to the rest of your organization, or buy multiple copies of the print book to hand out. Its a great place to start, to get everyone on the same page. 2. Talk about it. Simply start a conversation, with your colleagues, bosses, team members. Talk about the problems of distractions and finding focus, and see what ideas emerge. 3. Institute small changes. Theres no need to drastically overhaul culture overnight. Start small, with a simple but powerful change,
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for one hour at the start of every day. 4. Keep pushing for small changes: reducing the number of meetings, having no-email or no-Internet hours during the day, holding retreats where people work in a monk-like, distraction-free, quiet environment, encouraging people to switch off phones and use headphones during parts of their day, suggesting that people set two or three times a day when they check email and that they dont check email at other times, etc. Over time, things can change, but be patient, be encouraging, be positive. And most of all, lead by example. _______________
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