TelecomRegulatoryAuthorityofIndia

Mahanagar Doorsanchar Bhawan Jawaharlal Nehru Marg, (Old Minto Road) New Delhi-110 002

MANUAL
UnderSection4(1)(b)oftheRighttoInformationAct,2005

Index
SubDetails Page Nos. Section (i) The Particulars of Organization, functions & duties 3-6 (ii) The powers and duties of its officers and employees 6-11 (iii) The procedure followed in the decision making process, including 12 & channels of supervision and accountability Annex. A (iv) The norms set by it for the discharge of its functions 12 (v) The rules, regulations, instructions, manuals and records used by 12 its employees for discharging its functions (vi) A statement of the categories of the documents held by it or under 12 its control (vii) The particulars of any arrangement that exists for consultation 13 with, or representation by the members of the public, in relation to the formulation of policy or implementation thereof (viii) A statement of the boards, councils, committees and other bodies Not consisting of two or more persons constituted by it. Additionally, Applicable information as to whether the meetings of these are open to the to TRAI public, or the minutes of such meetings are accessible to the public (ix) A directory of Authority, its officers and employees 13-16 (x) The monthly remuneration received by each of its officers and 17 employees, including the system of compensation as provided in its regulations (xi) The budget allocated to each of its agency, indicating the Not particulars of all plans, proposed expenditures and reports on Applicable disbursements made to TRAI (xii) The matter of execution of subsidy programmes, including the - do amounts allocated and the details and beneficiaries of such programmes (xiii) Particulars of recipients of concessions, permits or authorizations - do granted by it (xiv) Details of the information available to, or held by it, reduced in 17 an electronic form (xv) The particulars of facilities available to citizens for obtaining 17 information, including the working hours of a library or reading room, if maintained for public use (xvi) The names, designations and other particulars of the Public 18 Information Officers. (xvii) Such other information as may be prescribed 19

General Telecom Regulatory Authority of India was established on 28.3.1997 under The Telecom Regulatory Authority of India Act 1997. The Act provides for the establishment of the Telecom Regulatory Authority of India to regulate the telecommunications services and to protect the interest of Service Providers and Consumers of the Telecom Sector, to promote and ensure orderly growth of the telecom sector and for matters connected therewith or incidental thereto. TRAIs mission is to ensure that the interests of consumers are protected and at the same time nurture conditions for growth of telecommunications, broadcasting and cable services in a manner and at a pace which will enable India to play a leading role in emerging global information society. One of the main objectives of TRAI is to provide a fair and transparent policy environment which promotes a level playing field and facilitates fair competition. In pursuance of the above objective, TRAI has issued, from time to time, a large number of regulations, orders and directions to deal with issues and provide the required direction for the evolution of Indian telecom sector. The directions, orders and regulations issued cover a wide range of subjects including tariff, inter connection and quality of service. Information pertaining to Section 4 (1)( b) under RTI Act, 2005 is as follows: (i) A The particulars of Organization, functions and duties Particulars of the Organization (Section 3 of the TRAI Act)

(1) The organization called the Telecom Regulatory Authority of India, was established under the Telecom Regulatory Authority of India Act, 1997 (24 of 1997) dated the 28th March, 1997. (2) The Authority is a body corporate by the name aforesaid, having perpetual succession and a common seal, with power, subject to the provisions of this Act, to acquire, hold and dispose of property, both movable and immovable, and to contract, and shall, by the said name, sue or be sued. (3) The Authority consists of a Chairperson, and not more than two whole time members and not more than two-part time members, to be appointed by the Central Government. (4) The head office of the Authority is at New Delhi.

Functions of Authority (Section 11 of the TRAI Act)

(1) Notwithstanding anything contained in the Indian Telegraph Act, 1885 (13 of 1885), the functions of the Authority shall be to(a) make recommendations, either suo motu or on a request from the licensor, on the following matters, namely:i. ii. iii. iv. v. vi. vii. viii. (b) need and timing for introduction of new service provider; terms and conditions of license to a service provider; revocation of license for non-compliance of terms and conditions of license: measures to facilitate competition and promote efficiency in the operation of telecommunication services so as to facilitate growth in such services. technological improvements in the services provided by the service providers. type of equipment to be used by the service providers after inspection of equipment used in the network. measures for the development of telecommunication technology and any other matter relatable to telecommunication industry in general; efficient management of available spectrum;

discharge the following functions, namely:i. ii. ensure compliance of terms and conditions of license; notwithstanding anything contained in the terms and conditions of the license granted before the commencement of the Telecom Regulatory Authority of India (Amendment) Act,2000, fix the terms and conditions of inter-connectivity between the service providers; ensure technical compatibility and effective inter-connection between different service providers. regulate arrangement amongst service providers of sharing their revenue derived from providing telecommunication services; lay down the standards of quality of service to be provided by the service providers and ensure the quality of service and conduct the periodical survey of such service provided by the service providers so as to protect interest of the consumers of telecommunication services; lay down and ensure the time period for providing local and long distance circuits of telecommunication between different service providers; maintain register of interconnect agreements and of all such other matters as may be provided in the regulations;

iii. iv. v.

vi. vii.

viii.

ix.

keep register maintained under clause (vii) open for inspection to any member of public on payment of such fee and compliance of such other requirement as may be provided in the regulations; ensure effective compliance of universal service obligations:

(c) levy fees and other charges at such rates and in respect of such services as may be determined by regulations. (d) perform such other functions including such administrative and financial functions as may be entrusted to it by the Central Government or as may be necessary to carry out the provisions of this Act: PROVIDED that the recommendations of the Authority specified in clause (a) of this sub-section shall not be binding upon the Central Government: PROVIDED further that the Central Government shall seek the recommendations of the Authority in respect of matters specified in sub-clauses (i) and (ii) of clause (a) of this sub-section in respect of new licence to be issued to a service provider and the Authority shall forward its recommendations within a period of sixty days from the date on which that Government sought the recommendations: PROVIDED also that the Authority may request the Central Government to furnish such information or documents as may be necessary for the purpose of making recommendations under sub-clauses (i) and (ii) of clause (a) of this sub-section and that Government shall supply such information within a period of seven days from receipt of such request: PROVIDED also that the Central Government may issue a licence to a service provider if no recommendations are received from the Authority within the period specified in the second proviso or within such period as may be mutually agreed upon between the Central Government and the Authority: PROVIDED also that if the Central Government having considered that recommendation of the Authority comes to a prima facie conclusion that such recommendation cannot be accepted or needs modifications, it shall, refer the recommendations back to the Authority for its reconsideration, and the Authority may within fifteen days from the date of receipt of such reference, forward to the Central Government its recommendation after considering the reference made by the Government. After receipt of further recommendation, if any, the Central Government shall take a final decision. (2) Notwithstanding anything contained in the Indian Telegraph Act, 1885 (13 of 1885), the Authority may, from time to time, by order, notify in the Official Gazette the rates at which the telecommunication services within India and outside India shall be provided under this Act including the rates at which messages shall be transmitted to any country outside India; PROVIDED that the Authority may notify different rates for different persons or class of persons for similar telecommunication services and where different rates are fixed as aforesaid the Authority shall record the reasons therefor.
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(3) While discharging its functions under sub-section (1) or subsection (2), the Authority shall not act against the interest of the sovereignty and integrity of India, the security of the State, friendly relations with foreign States, public order, decency or morality. (4) The Authority shall ensure transparency while exercising its powers and discharging its functions. (ii) A (1) The powers and duties of its officers and employees Powers of Authority to call for information conduct investigations, etc. (Section 12 of the TRAI Act) Where the Authority considers it expedient so to do, it may, by order in writing. (a) call upon any service provider at any time to furnish in writing such information or explanation relating to its affairs as the Authority may require; or appoint one or more persons to make an inquiry in relation to the affairs of any service provider; and direct any of its officers or employees to inspect the books of account or other documents of any service provider.

(b) (c)

(2) Where any inquiry in relation to the affairs of a service provider has been undertaken under sub-section (1)(a) (b) (c) (d) every officer of the Government Department, if such service provider is a department of the Government; every director, manager, secretary or other officer, if such service provider is a company; or every partner, manager, secretary or other officer, if such service provider is a firm; or every other person or body of persons who has had dealings in the course of business with any of the persons mentioned in clauses (b) and (c),

shall be bound to produce before the Authority making the inquiry, all such books of account or other documents in his custody or power relating to, or having a bearing on the subject-matter of such inquiry and also to furnish to the Authority with any such statement or information relating thereto, as the case may be, required of him, within such time as may be specified. (3) Every service provider shall maintain such books of account or other documents as may be prescribed. (4) The Authority shall have the power to issue such directions to service providers as it may consider necessary for proper functioning by service providers.

Powers of Authority to issue directions (Section 13 of the TRAI Act)

The Authority may, for the discharge of its functions under sub-section (1) of section 11, issue such directions from time to time to the service providers, as it may consider necessary: PROVIDED that no direction under sub-section (4) of section 12 or under-thissection shall be issued except on the matters specified in clause (b) of sub-section (1) of section 11.

Duties of Authority, its Officers and employees

The Authority is a body corporate by the name of Telecom Regulatory Authority of India, having perpetual succession and a common seal, with power, subject to the provisions of this Act, to acquire, hold and dispose of property, both movable and immovable, and to contract, and shall, by the said name, sue or be sued. The Authority consists of a Chairperson, two whole-time Members and two parttime Members appointed by the Central Government. The Chairperson has powers of general superintendence and directions in the conduct of the affairs of the Authority and he, in addition to presiding over the meeting of the Authority, exercise and discharges such powers and functions of the Authority and discharges such other powers and functions as may be prescribed. Office of the Chairperson Dr. Rahul Khullar, Chairperson The Chairperson is assisted by Shri S.K. Dutta, Jt. Advisor and one Personal Assistant. Office of the Member Shri R. K. Arnold The Member is assisted by Shri Raghubir Singh, Sr. PPS and one Personal Assistant.

Office of the Member Smt. Vijayalakshmy K Gupta The Member is assisted by Shri S. B. Bhardwaj, Private Secretary

Part Time Member Prof. H. S. Jamadagni Part Time Member Prof. Pankaj Chandra
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Secretary The Secretariat of TRAI headed by the Secretary, works through seven functional Divisions Networks, Spectrum and Licensing (NSL), Broadcasting (B&CS), Consumer Affairs and Quality of Service (CA&QoS), Financial & Economic Analysis (F&EA), Legal Division, Technological Development (TD), General Administration (A). The Secretary looks after manpower planning, deployment, promotions, transfers and postings in accordance with laid down rules. He steers the effort for human resource development & training. All proposals for consideration of the Authority are processed through the Secretary. Secretary coordinates preparation, issue of agenda papers for Authority meeting in consultation with Chairman. He organizes preparation of minutes of Authority meeting and issue of regulations / directions / guidelines in accordance with the decisions of Authority. Office of the Secretary Shri Rajeev Agrawal, Secretary The Secretary is assisted by Shri Prakash Kirtani, Sr. PPS, Shri S.P. Bhatta, Sr. Research Officer (Co-ord) & CAPIO, one Section Officer, two Assistant and one Personal Assistant.

General Administration Division

General Administration Division headed by Pr. Advisor (vacant), is presently being looked after by Shri Amit Mohan Govil, Advisor (Legal). He is responsible for all administrative and personnel functions which include planning and control of human resource development in TRAI as well as coordinated availability of information for enforcement of all the Regulations/Directions/Orders issued by TRAI. General Administration Division has the responsibility of management and control of activities of A&P Section, GA Section, Finance Section, Library, MR Section and RTI Section, OL Section, PR Section, RE Section, IR Section. The International Relations includes coordination with all International Organisations / bodies viz ITU, APT, World Bank, WTO, ADB, SATRC, OECD and other International Regulatory Bodies. Head of this Division in his/her capacity as Management Representative is also responsible for conducting and coordinating management review of Quality Management System under IS/ISO 9001: 2008 in TRAI. Pr. Advisor is acting as the Transparency Officer in TRAI to oversee the implementation of sections of the RTI Act and other related provisions under the RTI Act. This Division also deals in Media Relations, International Relations: dealing with international cooperation and multilateral bodies, Human Resources including recruitment, Training and Capacity Building, Accommodation of TRAI Office, Procurement of Items and Services, Matters relating to ISO, Staff Welfare, Organizing OHDs/Seminars etc, RTI, Regional Offices : Coordination and all other matters relating to administration. Principal Advisor is assisted by the following officers:Shri Mathew Palamattam, Joint Advisor (HR), Shri V.K.Saxena, Dy. Advisor (GA), Shri D.P.S. Rajesh, Dy. Advisor (Commn.) & CPIO, Shri G.P.Vishnoi, Sr.
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Research Officer (A&P), Shri S.N.Tiwary, Sr. Research Officer (GA), Shri A.K.Sharma, Sr. Research Officer (Finance), Shri Yogender Kumar, Sr. Research Officer (Commn.), Smt. Rachna Mathur, Sr. Research Officer (IR), Shri Jeetender Khurana, Sr. Research Officer (RE), Shri M.D.Pathak, Technical Officer (A&P), Smt. P.R. Chawla, Technical Officer (Library), Shri R. Ramanujam, Technical Officer (Finance), Shri Praveen Saxena, Technical Officer (R&I). General Administration Division also comprises of four Section Officers, thirteen Assistants, one Cashier, three Personal Assistants, six Lower Division Clerks (LDC), one Despatch Rider and one Photocopy Machine Operator.

Broadcasting Division (B&CS)

Broadcasting Division headed by Shri Parmeswaran N., Pr. Advisor is responsible for regulatory framework for broadcasting services, Radio : FM, Television : Cable, Terrestrial, Satellite TV, Interconnection, tariffs and licensing related issues, Quality of service: Consumer interest and regulations and new broadcasting services: Modernization/digitalization, broadband via cable etc. Pr. Advisor (B&CS) is assisted by Shri Wasi Ahmed, Advisor (B&CS) and Shri R. K. Upadhyay, Advisor (B&CS) and the following officers:Shri C.P. Sharma, Dy. Advisor, Smt. Sapna Sharma, Dy. Advisor, Shri Amit Sharma, Dy. Advisor, Shri G.S. Kesarwani, Dy. Advisor, Shri Pitambar Sahoo, Sr. Research Officer, Shri Santosh Kumar, Sr. Research Officer. B&CS Division also comprises of two Section Officers, one Personal Secretary, three Assistants and one Personal Assistant.

Consumer Interests and Quality of Service Division (CA&QoS)

The Consumer Interest and Quality of Service (CA&QoS) Division headed by Pr. Advisor (vacant), is presently being looked after by Shri K. Ramchand, Principal Advisor (TD), who is responsible for consumer grievance redressal, consumer education, coordination with consumer advocacy groups, regulations pertaining to consumer protection and welfare, maintenance of register of interconnect agreements, quality of service: technical and consumer standards: prescription and monitoring, performance of wireline and wireless communications, broadband and ISPs and Value Added Services. Pr. Advisor (CA & QoS) Division is assisted by Shri A R. Jerard Ravi, Advisor (CA&QoS) and following officers: Shri Shaji Abraham, Joint Advisor, Shri S.K.Singhal, Joint Advisor, Shri S.S. Panwar, Dy. Advisor (CA&QoS), Shri Ved Prakash Verma, Sr. Research Officer, Shri Satish Chandra, Sr. Research Officer, Shri Sunil Kumar, Sr. Research Officer, Shri V. Ananthakrishnan, Sr. Research Officer, Shri Sajid Nezam Hashmi, Sr. Research Officer. CA&QoS Division also comprises of three Section Officers, one Personal Secretary, seven Assistants and three Personal Assistants.
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Financial and Economic Analysis Division (F&EA)

Financial and Economic Analysis (F&EA) Division headed by Smt. Anuradha Mitra, Pr. Advisor (F&EA) is responsible for overall supervision of F&EA Division. This Division deals with all economic analysis, Financial analysis including review of Accounting Separation Regulation, Wireline and wireless communication tariff plans, promotion of competition and efficiency: Measurement and Monitoring, all other economic regulations and Internal Financial Advisor. Pr. Advisor (F&EA) is assisted by Shri Raj Pal, Advisor (F&EA), Shri Manish Sinha, Advisor (F&EA) and the following officers:Shri J.S. Bhatia, Jt. Advisor (B&A), Shri K.V. Sebastian, Joint Advisor (EA), Shri Akhilesh Kumar Trivedi, Jt. Advisor (F&EA), Shri Anil K. Dhingra, Dy. Advisor (FA), Shri Surendra Chawla, Dy. Advisor (FA), Shri Raj Kumar Yadav, Sr. Research Officer (FA), Shri Rohit Khare, Sr. Research Officer (FA),. Shri V. K. Sharma, Sr. Research Officer, Shri Brijesh Kumar , Sr. Research Officer, Shri P.O. Abraham, P.P.S., Smt. Sonia Madan, Technical Officer (EA), Smt. Meetu Gulati, Technical Officer (FA). F&EA Division also comprises of two Section Officers, one Personal Secretary, five Assistants and two Personal Assistants.

Legal Division
Shri A.M.Govil, Advisor is responsible for overall supervision work of Legal Division, who is responsible for rendering legal advice to the Authority on all regulatory issues. The Legal Division manages all matters pertaining to legal obligations of the Authority. This unit has been entrusted with giving legal advice, monitoring of cases in TDSAT, High Courts and Supreme Court, all legislative proposals and legal vetting of regulations, orders and directions. Advisor (Legal) is assisted by the following officers:Shri S.B. Singh, Jt. Advisor, Shri R. Sitaram Murthy, Dy Advisor, Shri A. K. Mathur, Senior Research Officer, Shri S.Peer Mohamed, Technical Officer. Legal Division also comprises of one Personal Secretary, four Assistants and one Personal Assistant.

Networks, Spectrum and Licensing Division (NSL)

Networks, Spectrum and Licensing Division (NSL) Division headed by Shri Sudhir Gupta, Pr. Advisor, NSL is responsible for Spectrum Management, Audit of Spectrum, Mobile services and fixed line networks, Interconnection: Technical and
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commercial issues, NLD, ILD, Licensing: Policy and compliance, Mobile Number Portability (MNP), Quarterly Profess Reports/USO Obligations, Radio paging, PMRTS, VSAT, GMPCS etc., Broadband: Wireline and wireless. Pr. Advisor (NSL) is assisted by Shri Arvind Kumar, Advisor (NSL-I) and Shri Sanjeev Banzal, Advisor (NSL-II) and the following officers:Shri R.K. Gujral, Joint Advisor (NSL-I), Shri S. K. Sharma, Joint Advisor (NSLII), Shri Jaipal Singh Tomar, Joint Advisor(NSL-II), Shri Sunil Bhadu, Dy. Advisor (NSL-II), Shri S.M.K. Chandra, Dy. Advisor(NSL-II), Shri V. K. Aggarwal, Dy. Advisor, Shri K. Sasidhar, Sr. Research Officer (NSL-II), Smt. Shama Kaushik, Sr. Research Officer (NSL-II), Shri Virender Makhija, PPS, Shri Sumeet Hemrajani, Technical Officer(NSL-II), Shri Alok Vohra, Technical Officer (NSL-I). NSL Division also comprises of three Section Officers, two Personal Secretary, five Assistants and two Personal Assistants.

Technological Development Division (TD)

Technological Development Division headed by Shri K. Ramchand, Pr. Advisor and is responsible for overall planning and coordination of activities related to this unit. TD Division is responsible for dealing with Environmental issues in telecom, infrastructure management, electromagnetic radiation and public safety, issues relating to convergence in telecommunication and IT sector: Broadband, Internet, IPv6, IPTV, managing IT resources including local and remote servers, NGN and keeping abreast of latest trends in technology development. Pr. Advisor (TD) is assisted by the following officers:Shri Subrat Kr. Prusty, Jt. Advisor , Shri Anant Ram Gupta , Sr. Research Officer, Shri R. Ramakrishna, Sr. Research Officer TD Division also comprises of one Section Officer, one Personal Secretary, two Assistants and one Personal Assistant.

The number of staff employed as Attendant, Driver, PCM Operator, Despatch Rider are given as under:1. 2. 3. 4. Attendant Driver PCM Operator Despatch Rider 5 13 2 1

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(iii)

The procedure followed in the decision making process, including channels of supervision and accountability

The necessary staff support is given by the dealing hands in Sections to the officers and Advisors in the Divisions to analyze the issues and references and take decisions on the basis of data base, reports and rules/regulations as applicable. The Advisors are accountable for the functioning of their Division to the Secretary. Wherever necessary, Consultants are also engaged. The Secretary is responsible for overall functioning of all the twelve Divisions and accords the necessary support of the Secretariat of TRAI to the Authority in discharging its functions and taking policy decisions. The Authority discharges its functions in the meetings held as per the TRAI Meetings for Transaction of Business Regulation, 1999. The recommendations, directions, and orders relating to obligations falling within the jurisdiction of the Authority are formulated based on studies conducted, consultation process with the representatives of service providers, consumers advocacy groups etc. Channels of supervision and accountability are as given in the Organization Chart at Annexure-A. (iv) The norms set by it for the discharge of its functions

TRAI discharges its functions in accordance with Powers and Functions of the Authority as specified in Chapter III of TRAI Act 1997. (v) The rules, regulations, instructions, manuals and records used by it or under its control

TRAI functions through consultation papers, orders / directions, recommendations, and regulations, the details of which are available on TRAIs website: www.trai.gov.in. (vi) A statement of the categories of the documents held by it or under its control

The information pertaining to categories of documents that are held by TRAI or under its control is same as in Sl. (v) above and the following: 1. Performance Indicator Reports of various services 2. Reports received from service providers on Quality of Service 3. Reports of periodical survey conducted by TRAI on QoS through independent agencies 4. Register of Interconnection Agreements 5. Accounting Separation Reports and Manuals of Telecom Services Providers 6. Annual Reports of TRAI 7. The Right to Information Act, 2005 8. TRAIs Quality Manual IS/ISO 9001: 2008

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(vii)

The particulars of any arrangement that exists for consultation with, or representation by the members of the public, in relation to the formulation of policy or implementation thereof

The recommendations, directions etc are based on the consultation process where views and opinions of all the stakeholders i.e. service providers, experts, consumer organizations etc. are taken into consideration. In addition, TRAI addresses grievances/representations of general public/consumers on issues of common interest. Open House Discussions are held in major cities in connection with consultation on specific issues. Similarly, Consumer Advocacy Group meetings are organized to address the interest of the consumers.

(ix)

A directory of Authority, its officers and employees

A directory of Authority and its Officers is as under:Name (S/Shri/Ms.) Dr.RahulKhullar R.K.Arnold VijayalakshmyKGupta Prof.H.S.Jamadagni Prof.PankajChandra RajeevAgrawal Designation Chairman Member Member Member(Parttime) Member(Parttime) Secretary DIVISION/ SECTION Authority Authority Authority Authority Authority O/oSecretary Section (within Division) 23237448 23211847 23211236 23213409 23221159 23211063 23237448 23211847 23231929 23236119 23239727 23232674 23232674 23211622 Office Telephone Nos. 23211236 23213409 23221159 23211063 23211833 23211899 FaxNo. 23236026 23211155 23212015 23222816 secretary@trai.gov.in 23236026 23211155 23222816 23211046 sppscp@trai.gov.in EmailID cp@trai.gov.in member2@trai.gov.in

S.K.Dutta RaghubirSingh PrakashKirtani SaubhagyaPrasad Bhatta A.M.Govil MathewPalamattam G.P.Vishnoi M.D.Pathak D.P.S.Rajesh

JointAdvisor Sr.PPS Sr.PPS SeniorResearchOfficer &CAPIO PrincipalAdvisorL.O. JointAdvisor(HR) SeniorResearchOfficer TechnicalOfficer DeputyAdvisor (Commn.)&CPIO

O/oChairman O/oMemberI O/oSecretary O/oSecretary Admn. Admn. Admn. Admn. Admn.

Coord. A&P A&P A&P A&P

23237923 23230204 jahr@trai.gov.in 23233017 sroadmn@trai.gov.in 23233017 23230204 dac@trai.gov.in

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Name (S/Shri/Ms.) YogenderKumar V.K.Saxena S.N.Tiwari PrakashRaniChawla A.K.Sharma R.Ramanujam PraveenSaxena JeetenderKhurana RachnaMathur N.Parameswaran WasiAhmad R.K.Upadhyay V.K.Aggarwal C.P.Sharma SapnaSharma AmitSharma G.S.Kesarwani SantoshKumar PitambarSahoo K.Ramchand A.RobertJerardRavi ShajiAbraham S.K.Singhal S.S.Panwar SatishChander VedPrakashVerma SunilKumar S.M.Hasmi V.Ananthakrishnan

Designation SeniorResearchOfficer DeputyAdvisor(GA) SeniorResearchOfficer TechnicalOfficer SeniorResearchOfficer TechnicalOfficer TechnicalOfficer SeniorResearchOfficer SeniorResearchOfficer PrincipalAdvisor Advisor Advisor DeputyAdvisor DeputyAdvisor DeputyAdvisor DeputyAdvisor DeputyAdvisor SeniorResearchOfficer SeniorResearchOfficer PrincipalAdvisor Advisor JointAdvisor JointAdvisor DeputyAdvisor SeniorResearchOfficer SeniorResearchOfficer SeniorResearchOfficer SeniorResearchOfficer SeniorResearchOfficer

DIVISION/ SECTION Admn. Admn. Admn. Admn. Admn. Admn. Admn. Admn. Admn. B&CS B&CS B&CS B&CS B&CS B&CS B&CS B&CS B&CS B&CS CA &QoS CA &QoS CA &QoS CA &QoS CA &QoS CA &QoS CA &QoS CA &QoS CA &QoS CA &QoS 14

Section (within Division) Commn. GA GA Library Finance Finance R&I RE IR

Office Telephone Nos. 23233017 23232176 23211047 23220639 23222633 23222633 23213223 23237925 23235161 23233291 23237922 23220020 23238381 23220442 23231920 23220364 23232866 23236036 23236036 23233291 23230404 23215228 23220708 23218918 23222718 23237924 23231646

FaxNo. 23233017

EmailID

23233017 dare@trai.gov.in 23233017 23213294 23213294 23213294

23213294 23235161 23235161 23235161 pradvre@trai.gov.in 23220442 wasiahmad@trai.gov.in 23211998 rkupadhyay@trai.gov.in 23230056 vk.agarwal@trai.gov.in 23220442 dabcs3@trai.gov.in 23231379 datd@trai.gov.in 23220442 dabcs1@trai.gov.in 23220442 dabcs@trai.gov.in 23220442 23220442 23235161 ramchand@trai.gov.in 23213036 arjravi@trai.gov.in 23213036 jaqos@trai.gov.in 23213036 jaqos1@trai.gov.in 23236650 daca@trai.gov.in

23222633

23213294

Name (S/Shri/Ms.) AnuradhaMitra RajPal ManishSinha K.V.Sebastian J.S.Bhatia AkhileshKumarTrivedi SurenderChawla A.K.Dhingra RajKumarYadav V.K.Sharma RohitKhare BrijeshKumar P.O.Abraham SoniaMadan MeetuGulati A.M.Govil S.B.Singh ShriR.SitaramMurthy A.K.Mathur S.PeerMohamed SudhirGupta ArvindKumar SanjeevBanzal R.K.Gujral JaipalSinghTomar S.K.Sharma SunilBhadu S.M.K.Chandra

Designation PrincipalAdvisor Advisor Advisor JointAdvisor JointAdvisor Jt.Advisor DeputyAdvisor DeputyAdvisor SeniorResearchOfficer SeniorResearchOfficer SeniorResearchOfficer SeniorResearchOfficer PrincipalPrivate Secretary TechnicalOfficer TechnicalOfficer Advisor JointAdvisor DeputyAdvisor SeniorResearchOfficer TechnicalOfficer PrincipalAdvisor Advisor Advisor JointAdvisor JointAdvisor Jt.Advisor DeputyAdvisor DeputyAdvisor

DIVISION/ SECTION F&EA F&EA F&EA F&EA F&EA F&EA F&EA F&EA F&EA F&EA F&EA F&EA F&EA F&EA F&EA Legal Legal Legal Legal Legal NSL NSL NSL NSL NSL NSL NSL NSL

Section (within Division)

Office Telephone Nos. 23221856 23230752 23211509 23214376 23212253 23230894 23222633 23235251 23222633 23231380 23222633 23231380 23230752 23220593 23237925 23237024 23235220 23211699 23220616 23220376 23220018 23220209 23210481 23239075 23238798 23232479 23232476 23239725

FaxNo.

EmailID

23235249 amitra@trai.gov.in 23236650 rajpal@trai.gov.in 23235270 23236650 daeco@trai.gov.in 23235249 daab@trai.gov.in 23236650 daifn@trai.gov.in 23235249 sroaccts@trai.gov.in 23235249 dafa@trai.gov.in 23235249 23236650 23235249 23236650 23236650

23236650 23235161 23237749 advlegal@trai.gov.in 23237749 jalegal@trai.gov.in

23237749 23237749 23212014 advmn@trai.gov.in

23220209 arvindkumar@trai.gov.in 23232676 23232677 advmn@trai.gov.in 23230056 dafn@trai.gov.in 23212014 jams@trai.gov.in 23232677 Jamn1@trai.gov.in 23212014 dams1@trai.gov.in 23232677 damn1@trai.gov.in

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Name (S/Shri/Ms.) ShamaKaushik K.Sasidhar VirenderMakhija SumeetHemrajani AlokVohra K.Ramchand S.K.Prusty AnantRamGupta R.Ramakrishna

Designation SeniorResearchOfficer SeniorResearchOfficer PPS TechnicalOfficer TechnicalOfficer PrincipalAdvisor JointAdvisor SeniorResearchOfficer SeniorResearchofficer

DIVISION/ SECTION NSL NSL NSL NSL NSL TD TD TD TD

Section (within Division)

Office Telephone Nos. 23222450 23232677 23220018 23222084 23222450 23216930 23235623 23230969

FaxNo. 23230056 23232677 23212014 23232677 23230056 23235270

EmailID

ramchand@trai.gov.in

23211998 jait@trai.gov.in 23231379

23231379 23211998

The officers and staff can be contacted through the official telephone numbers of TRAI i.e. 23211934, 23236308 (Reception), 23233466,23220534,23213223

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(x) The monthly remuneration received by each of its officers, and employees, including the system of compensation as provided in its regulations The pay scales of Authority, its officers and staff is as under: Name of the Post Chairperson Member Secretary/Principal Advisor Advisor Joint Advisor Deputy Advisor Senior Principal Private Secretary Senior Research Officer Principal Private Secretary Technical Officer Section Officer Private Secretary Assistant Jr. Hindi Translator Personal Assistant Driver (Gr. I) Steno-D Despatch Rider Photo Copy Machine Operator Driver (Gr. II) Lower Division Clerk Attendant / Group D Pay Band Grade Pay 3,75,000/- (Consolidated) -3,12,500/- (Consolidated) -67000-(Annual -increment @3%)-79,000 PB-4-37400-67000 10000 PB-4-37400-67000 8700 PB-3-15600-39100 7600 PB-3-15600-39100 7600 PB-3-15600-39100 6600 PB-3-15600-39100 6600 PB-3-15600-39100 5400 PB-2- 9300-34800 4600 PB-2- 9300-34800 4600 PB-2- 9300-34800 4200 PB-2- 9300-34800 4200 PB-2- 9300-34800 4200 PB-1- 5200-20200 2400 PB-1- 5200-20200 2400 PB-1- 5200-20200 1900 PB-1- 5200-20200 1900 PB-1- 5200-20200 1900 PB-1- 5200-20200 1900 PB-1- 5200-20200 1800

The total remuneration includes Basic in the Pay Band, Grade Pay, DA, HRA, Transport Allowance, etc., as per government rules.

(xiv) Details of the information available to, or held by it, reduced in an electronic form The information available to or held by TRAI in electronic form is available on the public domain at TRAI website www.trai.gov.in (xv) The particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use Citizens can obtain information from CPIO, website, Press Releases, Quality Performance Indicators, Open House Discussions, and through Registered Consumer Advocacy Groups.

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(xvi) The names, designations and other particulars of the Public Information Officers Names, designations and other particulars of Central Public Information officer and Central Assistant Public Information Officer and the Appellate Authority are given as under: Shri D.P.S. Rajesh Dy. Advisor (Commn.) & Central Public Information Officer

Telecom Regulatory Authority of India

Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110 002 Tele : 011-23211622 Fax : 011-23230204 e-mail : ap@trai.gov.in Shri Saubhagya Prasad Bhatta Central Assistant Public Information Officer & Senior Research Officer (Coord.) Telecom Regulatory Authority of India Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110 002

APPELLATE AUTHORITY Smt. Anuradha Mitra

Pr. Advisor (F&EA)

Telecom Regulatory Authority of India

Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110 002 Tele: 011-23221856 Fax : 011-23235249 e-mail: ap@trai.gov.in

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(xvii) Such other information as may be prescribed No other information is considered necessary to be made available

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Annexure A

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