Performance Management
Performance Management
21 April 2014
21 April 2014
Performance Management The term performance management gained its popularity in early 1980s. According to Armstrong and Baron (2003), Performance Management is both a strategic and an integrated approach to delivering successful results in organizations by improving the performance and developing the capabilities of teams and individuals.
21 April 2014
PERFORMANCE MANAGEMENT
According to Armstrong (2000), performance management is a means of getting better results from the whole organization or teams or individuals within it, by understanding and managing performance within an agreed framework of planned goals, standards and competence requirements.
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INDIVIDUAL PERFORMANCE A DEFINITION A continuous process in whichMANAGEMENT organisations clarify the level of performance required to meet their strategic objectives, convert them into a unit and individual objectives and manage them continually. (so) that they remain consistent with overall strategic objectives
Lockett, J. 1992 Effective Performance management
PERFORMANCE MANAGEMENT
According to Walters (1995), performance management is
about directing and supporting employees to work as effectively and efficiently as possible in line with the needs of the organization. This requires paying attention to employee attitudes that improve the relationship between the employers and employees. These include job satisfaction, commitment and perceived psychological contract and so on.
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study satisfaction, the more incentives and what Research triggers employees effective management will be in positively influencing their performance and commitment to the company (Cullen, 2001, p. 99).
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know and understand what is expected of them have the skills and ability to deliver on these expectations are supported by the organization to develop the capacity to meet
these expectations and are given feedback on their performance have the opportunity to discuss and contribute to individual and eam aims and objectives.
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THE LINK BETWEEN HRM FUNCTIONS AND BUSINESS PERFORMANCE Business Strategy HR Effectiveness Quality of goods and services
HR Outcomes
HR Practices/ policies
HRM Strategy
Guest, D. 1995
Financial Performance
Productivity
POOR PERFORMANCE
Knowledge 1. They dont knowknowledge/teach/train Ability 2. They cant do..train/evaluate/transfer? Interferences 3. They are not allowed to do. review team behaviour Attitude 4. They wont evaluate/support/train/discipline
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Performance Management system A PMS can be defined as the set of metrics used to quantify both the efficiency and effectiveness of actions (Neely et al., 2005). It also can be viewed as a balanced, dynamic system which supports the decision-making process by monitoring, gathering, and analyzing performance-related information (Garengo and Bititci, 2007; Bititci et al., 2000).
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collaborate together to discuss job needs, expectations, accomplishments against measures and development issues to foster a win-win resolution (Covey, 1990 and 1991; Drucker, and; Tornow, London and CCL Associates, 1998).
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http://www.google.co.in/about/jobs/lifeatgoogle/benefit s/
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Appraisal is a process that provides an analysis of a persons overall capabilities and potential, allowing informed decisions to be made for particular purposes. An important part of the process is assessment, whereby data on an individuals past and current work behaviour and performance are collected and reviewed.
21 April 2014