Online Technical Writing - Progress Reports

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5/21/2014 Online Technical Writing: Progress Reports

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Online Technical Writing: Progress Reports
You write a progress report to inform a supervisor, associate, or customer about progress you've made on a project over a
certain period of time. The project can be the design, construction, or repair of something, the study or research of a
problem or question, or the gathering of information on a technical subject. You write progress reports when it takes well
over three or four months to complete a project. In the progress report, you explain any or all of the following:
How much of the work is complete
What part of the work is currently in progress
What work remains to be done
What problems or unexpected things, if any, have arisen
How the project is going in general
Note: Students enrolled in the Online Technical Writing are encouraged to take the reading quiz on this chapter. (Anybody
else is welcome to try it as well.)
Progress reports have several important functions:
Reassure recipients that you are making progress, that the project is going smoothly, and that it will be complete by
the expected date.
Provide their recipients with a brief look at some of the findings or some of the work of the project.
Give their recipients a chance to evaluate your work on the project and to request changes.
Give you a chance to discuss problems in the project and thus to forewarn recipients.
Force you to establish a work schedule so that you'll complete the project on time.
Note: Be sure to check out the example progress report:
The frames and nonframes versions work only on Netscape version 3 or later. If you are using
Microsoft Internet Explorer, click Plain (or download Netscape).
5/21/2014 Online Technical Writing: Progress Reports
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Example progress report 1: Construction Handbook for a Mycological Growroom Plain
Example progress report 2: Database Development Plain
Example progress report 3: Debugging Techniques with Scheme Plain
Example progress report 4: Quartz Etch Rate Project Plain
Example progress report 5: Therapeutic Electrical Stimulation Therapy (TES) for Children
with Cerebral Palsy
Plain
Timing and Format of Progress Reports
In a year-long project, there are customarily three progress reports, one after three, six, and nine months. Depending on the
size of the progress report, the length and importance of the project, and the recipient, the progress report can take the
following forms:
Memo--A short, informal report to someone within your organization
Letter--A short, informal report sent to someone outside your organization
Formal report--A long, formal report sent to someone outside your organization
Take a look at the discussion in Format of Proposals. You can use the same format on progress reports as you can on
proposals: memo, letter, separated report; or cover memo or letter with separate report.
Organizational Patterns for Progress Reports
The recipient of a progress report wants to see what you've accomplished on the project, what you are working on now,
what you plan to work on next, and how the project is going in general. To report this information, you combine two of
these organizational strategies: time periods, project tasks, or report topics.
Time periods. A progress report usually summarizes work within each of the following:
Work accomplished in the preceding period(s)
Work currently being performed
Work planned for the next period(s)
5/21/2014 Online Technical Writing: Progress Reports
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Project tasks. Practically every project breaks down into individual tasks:
Project Individual tasks
Building municipal Measuring community interest
ball parks on city- Locating suitable property
owned land Clearing the property
Designing the bleachers, fences, etc.
Writing a report Studying the assignment
Selecting a topic
Identifying the audience of the report
Narrowing the topic
Developing a rough outline
Gathering information
Writing one or more rough drafts
Documenting the report
Revising and editing the report draft
Typing and proofreading the report
Putting the report in its final package
Report topics. You can also organize your progress report according to the work done on the sections of the final report.
In a report project on cocombusting municipal solid waste, you would need information on these topics:
Topics to be covered in the final report
1. The total amount of MSW produced
--locally
--nationally
2. The energy potential of MSW, factors affecting its
energy potential
3. Costs to modify city utilities in order to change to
cocombustion
For each of these topics, you'd explain the work you have done, the work you are currently doing, and the work you have
planned.
5/21/2014 Online Technical Writing: Progress Reports
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A progress report is a combination of two of these organizational strategies. The following outline excerpts give you an idea
of how they combine:
Progress report A Progress report B Progress report C
Task 1 Work Completed Topic 1
Work completed Task 1 Work completed
Current work Task 2 Current work
Planned work Task 3 Planned work
Task 2 Current Work Topic 2
Work completed Task 1 Work completed
Current work Task 2 Current work
Planned work Task 3 Planned work
Task 3 Current Work Topic 3
Work completed Task 1 Work completed
Current work Task 2 Current work
Planned work Task 3 Planned work
Figure 3-6 shows an example of the project-tasks approach with subheadings for time periods; Figure 3-7 shows the time-
period approach with subheadings for report topics.
Brine Drainage Tube Modifications
During this period, we have continued to work on problems associated with
the brine drainage tubes.
Previous period. After minor adjustments during a month of operation,
the drainage tubes and the counterwasher have performed better but still
not completely satisfactorily. The screen sections of these tubes, as you
know, are located at variable distances along the height of the washer.
Current period. The screen portion of the brine drainage tubes
have been moved to within 5 feet of the top of the pack. So far, no change
in counterwasher performance has been observed. Production statistics at
the end of this month (February) should give us a clearer idea of the effect
of this modification.
5/21/2014 Online Technical Writing: Progress Reports
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Next period. Depending on the continued performance of the
screen in its current position in relation to the top of the pack, we may
move the screen to within 3 feet of the top of the pack in the next period of
testing. Although the wash ratio was greater with greater screen height, the
washing efficiency seems to remain relatively constant as the production
vs. compressor KW data for all screen locations so far has seemed to
follow the same linear curve.
Figure 3-6. Progress report organized by project tasks and time periods
WORK COMPLETED
As of this time, I have completed almost all of the research work and am
putting the sections of the final report together. Here is a breakdown of
the work that I have dione so far.
Development of the Bottle
In the development section of my report, I have written a technical descrip-
tion of a typical PET soft-drink bottle. It is very complete and gives the
reader a good idea of what the product should look like and able to
accomplish.
Favorable Properties
The section of the report describing the properties of PET is finished.
I have chosen four physical properties that many raw materials containers
are tested for, and I have shown how PET withstands these tests.
Manufacturing Processes
For the section on manufacturing processes, I have done research to help
me recommend one particular production method for PET bottles. Here, I
have described this chosen method and have explained exactly how a plastic
bottle is produced on an assembly line.
Economics
I have finished work on half the economics section of this report. So far,
I have written an econimic comparison of the use of plastic and glass
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bottles.
PRESENT WORK
Right now I am mainly involved in determining just which areas of my
report are lacking information. Also, I am continuing my work in locating
financial information on PET bottles.
Manufacturing Processes
In the manufucaturing section, I am currently . . .
Figure 3-7. Progress report organized by time periods and report topics
Other Parts of Progress Reports
In your progress report, you also need (a) an introduction that reviews the history of the project's beginnings as well as the
purpose and scope of the work, (b) a detailed description of your project, and (c) an overall appraisal of the project to
date, which usually acts as the conclusion.
Introduction. Review the details of your project's purpose, scope, and activities. This will aid recipients who are unfamiliar
with the project, who do not remember certain details, or who want to doublecheck your approach to the project. The
introduction can contain the following:
Purpose of the project
Specific objectives of the project
Scope, or limits, of the project
Date the project began; date the project is scheduled to be completed
People or organization working on the project
People or organization for whom the project is being done
Overview of the contents of the progress report
I am now submitting to you a report on the progress that I have
made on my research for your company, Ginseng Cola. Immediately
following the January 15 acceptance of my firm's bid to study
the advantages of bottling your soft-drink product in plastic
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bottles, I began investigating all areas of the project.
In the following sections of this progress report, you will be
informed on the work that I have already accomplished, the work
I am now involved in, the work left to do, and finally an overall
appraisal of the how the project is going.
Figure 3-8. Example introduction to a progress report
Project description. In most progress reports, include a project description to review the details of your project for the
recipients:
PROJECT DESCRIPTION
Here is a review of the purpose and scope of this project.
Purpose. The original investment plan of this corporation included
only long-term, low-risk investment in corporate bonds and U.S. securities.
This project was designed to answer questions about the potential of short-
term, high-dollar investments, particularly those suited to the future
expansion of this company's investment plan.
Scope. The report will cover basic definitions of stocks and options
as well as reasons for and against these two investment strategies. The
report will be broken down into four areas:
Mechanics of stocks and options
Comparisons of stocks and options
Example investment scenarios
Recommendations for an investment plan
Figure 3-9. Example project description from a report
Conclusion. The final paragraph or section usually reassures audiences that all is going well and on schedule. It can also
alert recipients to unexpected changes or problems in the project.
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OVERALL APPRAISAL
The project to recommend PET production is coming along well. I have
not run into any major problems and have found plenty of material on
this subject. However, I have not heard from Mr. Simon Juarez of
PET Mfg., who is sending information on PET production methods used
in several plants in the Southwest.
I can foresee no major problems that will keep me from submitting my
report to you on the contract date. In fact, I may be able to get it
to you a few days earlier than planned. In general, I am finding that
the PET bottle is an even more attractive packaging idea than had
seemed in our earlier discussions. Full details on this, however,
will appear in the final report.
Sincerely,
Steven C. Crosswell
Process Engineer
C & S Engineering
Figure 3-10. Overall appraisal used as conclusion to a progress report
Revision Checklist for Progress Reports
As you reread and revise your progress report, watch out for problems such as the following:
Make sure you use the right format. Remember, the memo format is for internal progress reports; the business-letter
format is for progress reports written from one external organization to another. (Whether you use a cover memo or
cover letter is your choice.)
Write a good introduction-in it, state that this is a progress report, and provide an overview of the contents of the
progress report.
Make sure to include a description of the final report project.
Use one or a combination of the organizational patterns in the discussion of your work on the final report.
Use headings to mark off the different parts of your progress report, particularly the different parts of your summary
of work done on the project.
Use lists as appropriate.
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Provide specifics-avoid relying on vague, overly general statements about the work you've done on the final report
project.
Be sure and address the progress report to the real or realistic audience-not your instructor.
Assume there will nonspecialist reading your progress report. But don't avoid discussion of technical aspects of the
project-just bring them down to a level that nonspecialists can understand.
Return to the table of contents for the Online Technical Writing Course Guide (the
online textbook for online technical communication courses at Austin Community
College and other institutions worldwide).
This information is provided and maintained by David A. McMurrey. For
information on use, customization, or copies, e-mail hcexres@io.com.

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