SY-400/A

Installation Manual
Synel Industries Ltd.

Refer to: ftp://synel.com/docs/ for enhanced

documentation!

This Manual is dated 8/3/05 Catalog no.650509 Part no. (400Intsl-22201).

Copyright 2003-2005 Synel Industries Ltd. All rights are reserved.
Reproduction or use, without explicit permission of editorial or pictorial
content, in any manner is prohibited. No patent liability is assumed with
respect to the use of the information contained herein. While every
precaution has been taken in the preparation of this manual, Synel
Industries Ltd. assumes no responsibility for errors or omissions. Neither
any liability assumed for damages resulting from the use of the
information contained herein.

Synel Industries Ltd.

SY-400/A Installation Manual

Technical Specifications

1.

Technical Specifications

1.1

Technical and interface specifications

Two connectors for badge readers

Connector for PRintX
RS-232 and RS-485 connectors for programming display panel
512K of protected RAM
Badge Reader: magnetic/wiegand/bar code/proximity (see introduction)
Protected Real Time date/time clock
Backup battery for the memory and Real time clock
Two relays for bell, door, etc.
Two sensors (door monitoring)
Variable baud rate - 1200 to 19200 bps

1.1.1

Options

Fingerprint reader verification or identification:

Template size
Response time
Security level
Template storage
False accept/reject

Verification
400Bytes
3 seconds
5
4000
0.001

Identification
2Kb
3 seconds
NON
200
0.001

Bar-code slot reader model (Codes: 128, 2/5, 3/9, UPC-EAN)

Magnetic reader (Track II, Track I)
Proximity reader (125 KHz)
Mifare reader (13.56 MHz)
Wiegand 26/27/34/36/37/44/48bit (as of version 6.201)
14,400 bps internal modem
Ethernet (10BASE-T/100BASE-T)

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Technical Specifications

1.2

SY-400/A Installation Manual

Physical characteristics

Dimensions:
Height - 11.0 cm
Width 23.4 cm.
Depth 3.4 cm.

1.3

Maximum absolute ratings

Voltage: 100-240 VAC, 50/60Hz / 9-12 VDC (with external power supply)
Maximum mains current: 0.35A
Maximum ambient operating temperature: 0-500C.

1.4
Product

Complementary accessories
Description

Programming panel Set-up purposes only

PRintX
Fingerprint reader
Designed for two readers only, as follows:
PRX-30
Proximity reader
SY-1
Magnetic reader
SY-10/B
Barcode reader,
connection up to 300m
SY-10/M
Magnetic reader, connection
up to 300m
Reader unit
Barcode
Reader unit
Magnetic
PRX Mifare
Proximity

1.5

Quantity

Catalog No.

1
1

770730
1000400

2
2
2

60270004
360055
01000102

01000101

2
2
2

60250000
60250200

Communication and configurations

Multiple terminal configuration

RS-485 communication enables you to connect up to 16 terminals to a single
COM port and/or to extend the cabling distance to up to 1,000 meters (3,280
feet) using 9600 baud via an RS-485 multi-drop line. RS-485 communication
uses two wires as opposed to RS-422 communication, which uses four wires.

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SY-400/A Installation Manual

System Layout

Port to port configuration

A single SY-400/A terminal, equipped with RS-232 communications, can be
connected directly to an asynchronous RS-232 port. If RS-232 communication is used, only one terminal may be connected to each COM port and
cabling distances should not exceed 15 meters.
Network connections
The terminal can be connected to an Ethernet communications network. For
this type of communication, an IP address is required for each SY-400/A,
making it possible for it to communicate with each terminal in TCP/IP. For
further information refer to Terminal-Host Interfacing on page 7

2.

System Layout

The SY-400/A series terminal is enclosed in a rugged tin casing and is secured
to the wall using two screws.
Programming
Panel- SY715

Relay/
Sensor

Power Cord

TCP/IP
PRintX
Reader

PC

Reader Reader

The connectors panel is located at the left and front side of the casing.
Located therein, are socket openings for all external connections:

Synel Industries Ltd.

Unpacking

2.1
1.
2.

Back connector panel

Power supply
20 PIN cable for programming panel

2.2
1.
2.
3.
4.
5.
6.

Front side connector panel

External Reader 1
External Reader 2
I2C I/O Extension (N/A)
NET (Ethernet, Modem)
Fingerprint
Host RS-232/RS-485

2.3
7.

SY-400/A Installation Manual

Left side connector panel

10 PIN terminal block for sensor/relay connector.

2.4

Internal components

2.4.1

Battery back-up modules

The SY-400/A contains a battery backup, for the real time clock memory.
The standard memory backup module is a lithium battery, which will keep the
internal clock running and the memory intact, during a power failure.

2.4.2

Memory

As a standard feature, the SY-400/A Terminal contains a 450 Kbyte available

dynamic memory, providing storage for upto 25,000 transactions. This number depends on the length of the programming tables contained in the memory, and the complexity of the collected data.

2.4.3

RS-232/485 internal Card

This card provides for RS-232/485 serial interface.

3.

Unpacking

Note: Do not throw away the box or packing materials.

Check the box and contents for signs of damage that may have occurred dur-

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SY-400/A Installation Manual

Cabling

ing shipment. After checking the box, carefully unpack and look for:

3.1

Contents

The SY-400/A package contains:

Terminal
Mounting template
2 RJ45 connection boxes (2 when network communication is not available, and 1 when network communication is available)
Removable programming panel (optional)
2 Short RS-232/485 30 cm communication cable
TCP/IP communication cable (optional) (2 when network communication is not available, and 1 when network communication is available)
Two 3/16 screws, for terminal mounting purposes
Manual

4.

Cabling

4.1

Communication wiring parameters

RS-232
Max. length
15m @ 9600 baud
Max. # AWG
26
Shielding
Yes
Max. Number of wires 3
Twisted pairs
No

RS-485
1 km
22
Yes
2
Yes

Ethernet
100 m (24AWG)
26 (<100 m)
Yes
8
Yes

These guidelines should followed when installing the communications cables.

1. Do not thread proximate to high voltage power supply cables.
2. Make sure you use the suitable cable.
3. In cases of shielded cables: connect the shield at one point either to
common/digital ground or Earth ground to device specific instructions.
4. For longer range cabling either use at least 22AWG shielded cable, or
consult Synels technical support department.
5. For communication (RS232/485/422) use shielded twisted pair cabling.
6. For aerial installation use NYY shielded cables.
7. Place a converter next to the host PC, at a distance of up to 15 meters
(for 22AWG cable with RS-232 communication).

Synel Industries Ltd.

Installation
8.
9.

SY-400/A Installation Manual

It is recommended to use 9V input voltage for long distance readers 1 or

2.
It is recommended to power up the terminal and the door relay
separately.

Note: DC door relay must be protected by a diode and required a TVS

device.

5.

Installation

Select an appropriate location for the SY-400/A. The communication cable

should not be placed near a source of electromagnetic radiation or radio interference such as power lines, large machinery, etc. If the communication cable
is to be wired through the wall, make sure that it is safe to drill a hole at the
desired location. The terminal contains computer components. It should not
be mounted where it will be exposed to extreme heat or cold, water, steam,
violent vibrations, high electromagnetic radiation including high voltage
power lines and electrical equipment.
If cables are to be wired through the wall, place one end into the wall. Cable
is secured using a clamp to prevent disconnection. For option B remove
device cover, adjust back panel using two screw on the left and right side of
the back panel.

The device can be mounted in

horizontal position (A) or an
optional vertical position (B).
Place mounting template
against the wall and mark the
location for placing two
screws, drill holes using a 3/
16 (4.7mm)-drill bit. Mount,
back panel and secure it to the
wall allow 3mm gap.

6.

Technician Mode (Setup)

SY-400/A setup is performed using a programming display panel.

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SY-400/A Installation Manual

Terminal-Host Interfacing

1.
2.

Connect the programming panel 20 pin cable to SY-400/A back panel.

Power on the unit. In technician mode you can set-up:
- Real Time Clock (RTC) Calibration (Do not change)
- Baud rate
- Station ID settings
- Modem rings
- Internet connection
- FPU (as of firmware version 6.207)
Enter into the Technician Mode:
Option 1 Terminal is programmed then swipe the technician card or 6 times
in & out simultaneously.
Option 2 Terminal is not programmed, a no prog. message is displayed.
Press 6 times on the 0 key.

7.

Terminal-Host Interfacing

The SY-400/A data collection terminal can be connected to the host computer
using an RS-232 or an RS-485 connection with an asynchronous serial port.
Communication is performed under an asynchronous mode. The baud rate is
programmable, enabling rates from 1200 to 19200 bps.
The RS-232 standard is used for single device, point to point connection, for
distances up to 15 meters. It is the communication standard used by nearly all
PCs and modems. It enables point to point connection of terminals. Cabling
distance is limited to 15 meters (160 ft). Only one terminal can be connected
to a COM port.
The RS-485 standard extends the potential cabling distance to 1,000 meters
(3,280 feet) using 9600 baud and enables more than one device to be connected to the same COM port. It uses only two communication wires. The
SY-65 communication adapter converts RS-232 to RS-485.
Note: Most PCs use DTE type connectors on their RS-232 ports. The
SY-400/A is equipped with an RJ45 connector. Therefore, you will
need an RJ-45 to D-Type adaptor between the terminal and the host.

Synel Industries Ltd.

Terminal-Host Interfacing

7.1
Wire no.
1
2
3
4
5
6
7
8

7.2

SY-400/A Installation Manual

Controller to host cabling

Signal
NC
RS-485 (-TRX)
RS-485 (+TRX)
GND
RS-232 (+TXD)
RS-232 (+RXD)
NC
NC

Value
0-5 Volt
0-5 Volt
-12+12Vdc
-12+12Vdc

Making a multi-drop connection

All terminals and their connection boxes are connected in exactly the same
way, regardless of their terminal IDs. The multi-drop line is created in one of
two ways: creating a chain of connection boxes, or using a junction box.

Synel Industries LTD.

SY-400/A Installation Manual

7.2.1

Maintenance

Cable from the SY-400/A to the host connection box

This is a standard 8 wire telephone cable with RJ45 connectors cable and is
supplied with the SY-400/A terminal. The pin outs are illustrated below to
allow you to prepare such a cable. The length of the cable should not exceed
15 meters (98 feet).
The RJ45 connector must be short (12.35mm) to allow closure of the
SY-400/A connector case that hides the connectors.

7.3

SY-400/A direct connection to PC RS-232 port

The following table describes RJ-45 wire connection with DB-9 and DB-25
connectors:
PC connectors
DB-9
DB-25
Pin no.
2
3
5

7.3.1

Pin no.
3
2
7

SY-400 connector
RJ45
Pin no.
5
6
4

Signal
TxD
RxD
GND

If communication problems occur

1.
2.
3.
4.

Check if RTS Cable is disconnected.

Reduce baud rate, in both sides (SY-400/A & Communication software).
Use cables with a heavier gauge conducting wire.
Connect 100 ohm resistors between the MRxD and PRxD, and also
between MTxD and PTxD that are at the ends of the wire on the last
terminal of the multi-drop line.
EMI protection is integrated into the terminal, but it is best to use an external
protector for lightning problems.

8.

Maintenance

8.1

Once a month

Clean the badge reader:

1. For magnetic badge readers use a special cleaning badge made of plastic
with a polishing paper (made of Al2O3, with a grain size of approximately 16 microns) attached to the part of the badge where it contacts

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Maintenance

SY-400/A Installation Manual

the magnetic head. Swipe the badge once or twice. Excessive polishing
will result in wearing out of the magnetic reader head.
2. For barcode badge readers use an air gun to remove dirt/dust/a special
optical cleaner (e.i.: used for eye glasses to wipe dirt and dust off).
Caution: Alcohol based cleaning solutions must never be used to clean
bar code readers.

8.2

Once every six months

1.
2.

Clean all electrical contacts inside the terminal with a contact cleaner.
If a magnetic badge reader is used, clean it with a cleaning solution
(such as pure alcohol).
3. Remove the JP7 jumper (1).
4. Check the voltage of the memory back-up battery and make sure that it
is between 2.8V and 3.1V.
Caution: Verify that the components which have been assembled in the
sockets are well adjusted.

8.3

How to cause a memory crash

Warning:

Step 1.
Step 2.
Step 3.
Step 4.
Step 5.

8.4

Must be performed by qualified and authorized personnel

only! This operation requires an open unit. Make sure to
unplug the unit when instructed to. Take extreme care when
the terminal is plugged-in. Failure to heed this warning may
result in harmful contact with an electrical current.
Unplug the terminal and make sure that it is OFF.
Unscrew and remove the front panel.
Remove the JP4 jumper from the 1-2 position to 2-3 position.
Reposition JP4 to (1-2).
Plug the terminal back into a power source and make sure that
MEM CRASH reappears on the programming panels display.

Formatting the memory if a crash occurs

If the memory crashes the following message will appear on the programming panel display: CRASH:
You will need to clear the terminals memory and return the terminal to the
NO PROGRAMMING state according to the procedure below.
Step 1. Connect the programming panel. Turn the terminal ON.

10

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SY-400/A Installation Manual

Maintenance

Step 2.

Press 6 times on the 0 key. An asterisk appears for each time that
this key is pressed.
Step 3. Press once on the Enter key. Press 3 times on the OUT key.
Press twice on the F2 key.
Step 4. Press 3 times on the OUT key. The message CLEAR MEMORY?
will appear on the display.
Step 5. Press once on the F2 key for confirmation.
The message MEMORY CLEARED will appear on the display.
This will cause the terminal to enter the technician mode. The message on the display will alternate between TECHNICIAN MODE
and the date and time in the following format: DD/DW hh:mm:ss
where DW represents the day of the week.
If you make an error during steps 3 through 6, the terminal will revert to the
state just prior to step 3. If you find yourself unable to complete this operation, exit the technician mode by pressing the IN key until F2/OUT appears
on the display, then press the OUT key. Then begin again from step 1.

8.5

Battery back-up modules

The SY-780/A has two back-up battery modules, one for the real time clock
memory and the other for operation during a power failure.
The standard memory back-up module is a lithium battery, which will keep
the internal clock running and the memory intact, for 30 days during a power
failure.
Warning
Caution, Risk of explosion if the lithim battery is replaced by an incompatible battery.
Dispose of used batteries as per manufacturers instructions.
The back-up battery provided (in addition to the standard memory back-up) is
a self-recharging system which allows the terminal to be operated during a
power failure. The battery provides power for one and a half net hours of use.
A shut down timeout feature enables the terminal to operate for more
extended periods of time.
During a power failure, the user presses the battery key to activate the terminal. Data can then be entered and stored in the SY-780/A memory. The timeout will cause the terminal to shut down automatically after the last use of the
terminal, until the battery key is pressed again.

Synel Industries Ltd.

11

Appendix - A

SY-400/A Installation Manual

Appendix - A
External Connectors
HOST
Pin
1
2
3
4
5
6
7
8

RJ-45 (8 pin) - Communication with Host computer

Signal
NC
RS-485 (-TRX)
RS-485 (+TRX)
GND
RS 232 (TXD)
RS 232 (RXD)
NC
NC

Value

Remarks

0-5 Volt
0-5 Volt
-12:+12Vdc
-12:+12Vdc

Ser I RJ- 11 (6 Pin)

Secondary serial channel for printer, scales or external PRintX
Pin
1
2
3
4
5
6

Signal
RS-232 TxD Transmit data
GND
RS-232 RxDReceive data
RS - 232 TXD
RS 232 RXD
VCC

Value
TX
0
RX

Remarks
Fingerprint
Fingerprint/Printer busy
Printer
Printer

5Volt

Relays + sensors
PIN number
TB1-1
TB1-2
TB2-1
TB2-2
TB3-1
TB3-2
TB3-3
TB4-1
TB4-2
TB4-3

12

Signal
Sensor 1
GND
Sensor 2
GND
Relay 1
Relay 1
Relay 1
Relay 2
Relay 2
Relay 2

Description
Input
Input
Normally closed
Common
Normally open
Normally closed
Common
Normally open

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SY-400/A Installation Manual

Appendix - A

Note: Relay output ratings:

Maximum AC/DC voltage contact rating: 24V.
Maximum AC/DC current contact rating: 2A

PRintX Wiring

PRintX
Signal

Junction
Box Pin
No.
---------2
Host Receive 3
GND
4
Host Receive 5
6
7
VCC (5Vdc) 8
---------9

White-brown
White-Blue
White-Green
White-Orange

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PRintX
cable
---------Orange
4 wire*
Green
------------------Blue+Brown
----------

RJ11
P/N
520178
P/N
620047

RJ4

13

Appendix - A

SY-400/A Installation Manual

Junction boxes
8 PIN

10 PIN
Data

CLK-

Buzzer

Vdc+

Red Led

Data+

5Vdc

CLK+

GND

Green
Led

Buzzer

Vdc+

RedLed

Data+

5Vdc

CLK+

GND

Green
Led

P10/P11- External Readers- RJ-45 (10 pin)

Below is an outline of SY-400/A controller jumpering outlets and Synels
reader jumpering setting as per their various families: proximity, barcode,
magnetic as follows:

Proximity
Pin no.
1
2
3
4
5
6
7
8

14

Reader Signal
DATA- * (RS-422)
LED 1 (Buzzer)
LED 2 (Green)
5V VCC
GND
LED 3 (RED)
Clock+ (DATA1)
TTL, Wiegand
DATA+ (DATA0)
TTL, Wiegand

PRX3
------------------------------------Black
---------Green
Blue

PRX30/3A**
Brown
Orange (BUZ)
Purple (RED)
Red
Black
Grey (Green)
Green
(White-black)
Blue
(White-Brown)

PRX60
------------------Grey
---------Blue+Green
Brown
White

PRX10
---------Blue
White
Red
Black+Grey
---------Yellow

Yellow

Green

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SY-400/A Installation Manual

Pin no. Reader Signal
9
9V VS (12V is recommended!)
10
Clock- RS422*

**

Appendix - A

PRX3
Red

PRX30/3A**
Option: VCC

---------- White

PRX60
Red

PRX10
----------

----------

----------

For PRX30/3A only- A direct connection to the reader cable, when there is
a distance longer than 10 meters is established by pressing-in the RJ-45 10
pin male connector.
Wire coloring is manufacturer dependant.

Magnetic-Barcode
Pin no.
1
2
3
4
5

Reader Signal
DATA- * (RS-422)
LED 1 (Buzzer)
LED 2 (Green)
5V VCC
GND

6
7

LED 3 (RED)
P5/6
Clock+ (DATA1) TTL, P6/3
Wiegand
DATA+ (DATA0) TTL, P6/4
Wiegand

---------Yellow

Paxton
---------Orange
Green
Red
Black+white
+dark red
Brown
Blue

Brown

Yellow

9V VS (12V is
recommended!)
Clock- RS422*

P6/2

----------

----------

P6/5

----------

----------

9
10

SY10
P5/1
P5/2
P5/3
P6/6
P5/4

SY-1 (Metal)
------------------Orange
Red
Black

For SY10 only- A direct connection to the reader cable, when there is a distance longer than 10 meters is established by pressing-in the RJ-45 10 pin
male connector.

Note: For Wiegand- Change JP18/19 accordingly.

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15

Appendix B - Jumpering

SY-400/A Installation Manual

Appendix B - Jumpering
Printed Side (PB770888-01-C)

16

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SY-400/A Installation Manual

Appendix B - Jumpering

Compononent side

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17

Appendix B - Jumpering

SY-400/A Installation Manual

PSD Programming
Jumper Description
JP6
Jtag programming

Value
Open - Normal work
Closed - Programming

Default/Note
Open

Miscellaneous
Description
Tamper switch

Value
JP5
[1-2] - Enabled
[2-3] - Disabled
JP7
Battery
Open Battery OFF
Closed Battery ON
JP10 Testing current
Closed - Normal work
charging
Open - Test current
JP11 VCC
Closed - VCC ON
Open - VCC OFF
JP12 Watch Dog in
Open WDI Disable
Closed - Normal WORK
JP13 RTC
1-2 Normal work
2-3 Calibration
JP14/ UART selection
(1) (1-2)/(1-2)/(2-3)/(2-3)
15/
u.CPU--> Host
16/17
u.URT --> Printer
(2) (2-3)/(2-3)/(1-2)/(1-2)
u.CPU--> Printer
u.URT --> Host
JP18 Reader 1 type
Wiegand - closed
Other readers - Open
JP19 Reader 2 type
Wiegand - closed
Other readers - Open
JP21 Connect (R2 Input) [1-2] - External FPU
to the printer busy or [2-3] - Printer busy
to the external FPU
JP30/ Select DALLAS
JP30 [2-3]
JP31 reader to channel (1) JP31 [OPEN]

18

Default/Note

Closed

Closed
Normal work
Default = value 1

JP30 must be in (1-2)

& JP31 must be closed
JP30 must be in (1-2)
& JP31 must be closed

Other readers can not

be used!!

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2 Hamada St. POB 142, Yokneam Industrial Park, Israel, 20692
Tel: +972-4-959 6777
Fax: +972-4-959 0729
Site: www.synel.com
Tel-Aviv Branch
Tel: +972 9 775 0400
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Tel: +44-181-900 9991
NA Branch
Tel: +1-905-678 2605