Hmcost3e SM Ch11

CHAPTER 11
STRATEGIC COST MANAGEMENT

DISCUSSION QUESTIONS
1. A competitive advantage is providing better
customer value for the same or lower cost
or equivalent value for lower cost. The cost
management
system
must
provide
information that helps identify strategies that
will create a cost leadership position.
employee participation and plant layout

efficiency.
6. Value-chain analysis involves identifying
those internal and external linkages that
result in a firm achieving either a cost
leadership
or differentiation
strategy.
Managing organizational and operational
cost drivers to create long-term cost
reductions is a key element in the analysis.
Value-chain analysis is a form of strategic
cost management. It shares the same goal
of creating a long-term competitive
advantage by using cost information.
2. Customer value is the difference between

what a customer receives and what the
customer gives up (customer realization
less customer sacrifice). Cost leadership
focuses on minimizing customer sacrifice. A
differentiation strategy, on the other hand,
focuses on increasing customer realization,
with the goal of ensuring that the value
added exceeds the costs of providing the
differentiation.
Focusing
selects
the
customers to which value is to be delivered.
Strategic
positioning is the choice of the mix of cost
leadership, differentiation, and focusing that
a company will emphasize.
7. An industrial value chain is the linked set of

value-creating activities from basic raw
materials to end-use customers. Knowing an
activitys relative position in the value chain
is vital for strategic analysis. For example,
knowing the relative economic position in
the industrial chain may reveal a need to
backward or forward integrate in the chain.
A total quality control strategy also reveals
the importance of external linkages.
Suppliers, for example, create parts that are
used in products downstream in the value
chain. Producing defect-free parts depends
strongly on the quality of parts provided by
suppliers.
3. External linkages describe the relationship

between a firms value chain and the value
chain of its suppliers and customers.
Internal linkages are relationships among
the
activities within a firms value chain.
4. Organizational activities are activities that
determine the structure and business processes of an organization. Operational
activities are the day-to-day activities that
result from the structure and processes
chosen by an organization. Organizational
cost drivers are the structural and
procedural factors that determine a firms
long-term cost structure. Operational cost
drivers are the factors that drive the cost of
the day-to-day activities.
5. A structural cost driver is a factor that drives
costs associated with the organizations
structure, such as scale and scope factors.
Examples include number of plants and
management style. Executional cost drivers
are factors that determine the cost of
activities related to a firms ability to execute
successfully. Examples include degree of
11-1
11-1
8.
The three viewpoints of product life cycle

are the marketing viewpoint, the production
viewpoint, and the consumption viewpoint.
They differ by the nature of the stages and
the nature of the entitys life being defined.
The marketing viewpoint has a revenueoriented viewpoint, the production viewpoint
is expense oriented, and the consumption
viewpoint is customer value oriented.
9.
The four stages of the marketing life cycle

are introduction, growth, maturity, and
decline. The stages relate to the sales
function over the life of the product. The
introduction stage is slow growth, the growth
stage is rapid growth, the maturity stage is
growth but at a decreasing rate, and the
decline stage is characterized by decreasing
sales.
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accessible website, in whole or in part.
10.
Life-cycle costs are all costs associated with

the product for its entire life cycle. These
costs correspond to the costs of the activities
associated with the production life cycle:
research and development, production, and
logistics.
11.
The four stages of the consumption life

cycle
are
purchasing,
operating,
maintaining, and disposal. Post-purchase
costs are those costs associated with
operating, maintaining, and disposing of a
product. Knowing these costs is important
because a producer can create a
competitive advantage by offering products
with lower post-purchase costs than
products offered by competitors.
12.
Agree. According to evidence, ninety percent

of a products costs are committed during the
development stage. Furthermore, $1 spent
during this stage on preproduction activities
can save $8$10 on production and
postproduction activities. Clearly, the time to
manage activities is during the development
stage.
13.
Target costing is the setting of a cost goal

needed to capture a given market share and
earn a certain level of profits. Actions are
then taken to achieve this goal usually by

seeking ways to reduce costs to the point
where the plan becomes feasible (often by
seeking better product designs). This is
consistent with the cost reduction emphasis
found in life-cycle cost management.
11-2
11-2
14.
Cells act as a factory within a factory.

Each cell is dedicated to the production of a
single product or subassembly. Costs
associated with the cell belong to the cells
output. By decentralizing services and
redeploying equipment and employees to
the cell level, the quantity of directly
attributable costs increases dramatically.
15.
Backflush costing is a simplified approach to

accounting for manufacturing cost flows. It
uses trigger points to determine when costs
are assigned to inventory or temporary
accounts. In the purest form, the only trigger
point is when the goods are sold. In this
variation, the manufacturing costs are
flushed out of the system by debiting Cost
of Goods Sold and crediting Accounts
Payable and Conversion Cost Control.
Other trigger points are possible but entail
more journal entry activity and involve some
inventory accounts.
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accessible website, in whole or in part.
CORNERSTONE EXERCISES
Cornerstone Exercise 11.1
1.
Material usage cost reduction

192,000($20 $16)...........................................
Labor usage cost reduction
(90,000 72,000)$14.......................................
Purchasing cost reduction*
$45,000 + [$0.80(17,100 10,500)].................
Total savings...................................................
$ 768,000
252,000
50,280
$1,070,280
*Based on the new demand, the number of clerks can be reduced by one,
saving $45,000 (10,500/5,000 implies the need for three clerks).
2.
New price = $8,800 ($1,070,280/50,000) = $8,878.59*

*Rounded to the nearest cent.
3.
Since each purchasing agent can process 5,000 orders, only two agents are
needed, saving an additional $45,000 of salary costs. Variable purchasing
costs would also drop by an additional $1,600 [$0.80 (10,500 8,500)].
Thus, total savings would increase by $46,600, and the new price would
decrease by an additional $0.93 ($46,500/50,000) to $8,877.66*

1.
Adverse buying rate = $600,000/7,500* = $80 per adverse purchase

*(750 + 750 + 3,000 + 3,000)
Supplier return rate = $90,000/3,750* = $24 per return
*(375 + 375 + 1,500 + 1,500)

2.
22.
(Concluded)
Jones Glass
Side
Adverse purchases:
$80 750
$80 3,000
$80 750
$80 3,000
Returns:
$24 375
$24 1,500
$24 375
$24 1,500
Total costs
Units
Unit cost
Unit purchase cost
Total unit cost
3.
WS
Claro Glass
Side
WS
$60,000
$240,000
$60,000
$240,000
9,000
36,000
$69,000
15,000
$ 4.60
60.00
$ 64.60
9,000
$69,000
15,000
$ 4.60
135.00
$139.60
$276,000
30,000
$
9.20
57.00
$ 66.20
36,000
$276,000
30,000
$
9.20
132.00
$ 141.20
Based on lowest cost: Side Windows: 15,000 from Jones and

30,000 from Claro; WS: 45,000 from Jones and 0 from Claro. First,
the better (low-cost) supplier is Jones and yet it is not possible to
buy more side windows from them. Second, there may be some
concern that Claro may become less cooperative if they lose all of
the WS business and they may limit access to the side windows,
depending on market conditions. Another possibility is to not shift
all WS business to Jones unless they are willing to sell more side
windows. Alternatively, it may also be possible to work out some
of the problems with both Jones and Claro without changing the
current mix significantly.

1.
Ordering cost allocation for each customer category:

(350,000/700,000*) $2,715,000 = $1,357,500
*Total units sold = (10 35,000) + (100 3,500) = 350,000 + 350,000 = 700,000
Bid price:
Either customer category = [$50 + ($1,375,500/350,000)] 1.40 = $75.50
2.
Order cost allocation for each customer category:

Frequently ordering:
(35,000/38,500) $2,715,000 = $2,468,182*
Less frequently ordering: (3,500/38,500) $2,715,000 = $246,818*
*Rounded to the nearest dollar.
Bid price for each customer type:
Frequently ordering:
[$50 + ($2,468,182/350,000)] 1.40 = $79.87*
Less frequently ordering: [$50 + ($246,818/350,000)] 1.40 = $70.99*
Deeds could easily have won the bid for the 100 units, as the price is more
than $4 lower than the original bid price.
3.
Orders for 35 units = 350,000/35 = 10,000 (frequent order category)

Total orders = 10,000 + 3,500 = 13,500
Capacity (number of clerks or steps) = 13,500/1,000 = 13.5 = 14 steps
Order-filling cost = (14 $40,000) + ($30 13,500) = $965,000
Order-filling cost assigned to frequent category = (10,000/13,500) $965,000
= $714,815*
*Rounded to the nearest dollar.
Bid price (frequent category) = [$50 + ($714,815/350,000)] 1.40 = $72.86*
Yes, the new price based on quantity discounting incentives is lower than the
original bid price and so the original bid price could be offered without
decreasing profits under this new structure.

1.
Direct materialsa.........................................
Conversion costb.......................................
Total manufacturing costs........................
Units produced..........................................
Unit cost.....................................................
a
Design A
Design B
$ 6,000,000
5,000,000
$11,000,000
25,000
$
440
$ 5,500,000
12,000,000
$17,500,000
25,000
$
700
$20 300,000; $20 275,000

$100 50,000; $100 120,000
Logistical and post-purchase activities are not considered in this analysis.

2.
Direct materials..........................................
Direct labora................................................
Machininga..................................................
Purchasinga................................................
Setupsb........................................................
Warrantyb....................................................
Total product costs...................................
Units produced..........................................
Unit cost.....................................................
Post-purchase costs b................................
Design A
Design B
$ 6,000,000
750,000
3,750,000
300,000
1,800,000
500,000
$13,100,000
25,000
$
524
$
50,000
$ 5,500,000
1,800,000
4,500,000
225,000
600,000
125,000
$12,750,000
25,000
$
510
$
12,500
$15 50,000; $15 120,000; $75 50,000; $75 60,000; $150 2,000; $150
1,500
b
$3,000 600; $3,000 200; $500 1,000; $500 250; $25 2,000; $25 500
a
ABC assigns manufacturing costs using both unit and non-unit drivers. It
also considers the effects of manufacturing, logistical, and post-purchase
activities (unit-based uses only manufacturing activities).
3.
The post-purchase cost is $250,000 ($10 25,000) for A and $1,000,000 for B
($40 25,000). Although this cost is not paid for by the firm, it makes the total
cost of A less than B, and A becomes the environmentally cleaner product of
the two, better meeting the green product objective. Since both products
meet the target cost, A is the better strategic investment.

1.
Transaction
Traditional Journal Entries
1. Purchase of
raw materials
Materials Inventory....................
Accounts Payable................
600,000
2. Materials
issued to
production
Work-in-Process Inventory.......
Materials Inventory..............
600,000
3. Direct labor
cost incurred
Wages Payable.....................
90,000
4. Overhead
cost incurred
Overhead Control......................
625,000
5. Application
of overhead
Overhead Control.................
585,000
6. Completion
of goods
Finished Goods Inventory........

Work-in-Process Inventory.
1,275,000
7. Goods are
sold
Cost of Goods Sold..................

Finished Goods Inventory. .
1,275,000
8. Variance is
recognized

Overhead Control.................
40,000
Transaction
1. Purchase of
raw materials
2. Materials
issued to
production
600,000
600,000
90,000
625,000
585,000
1,275,000
1,275,000
40,000
Backflush Journal Entries: Variation 1

Raw Materials
and In Process Inventory.......
600,000
600,000
No entry
3. Direct labor
cost incurred
Combined with OH: See next entry.
4. Overhead
cost incurred
Conversion Cost Control..........

Wages Payable.....................
5. Application
of overhead
No entry
6. Completion
of goods
Finished Goods Inventory........

RIP Inventory........................
Conversion Cost Control....
715,000
90,000
625,000
1,275,000
600,000
675,000

Transaction
2.
(Concluded)
Backflush Journal Entries: Variation 1
7. Goods are
sold

Finished Goods Inventory. .
1,275,000
8. Variance is
recognized

Conversion Cost Control....
40,000
40,000
Entries 6 and 7 in Requirement 1 are replaced with the following entry:

Cost of Goods Sold..............................................
Raw Materials and In Process Inventory........
Conversion Cost Control.................................
3.
1,275,000
1,275,000
600,000
675,000
(a) No entry for Transaction 1; Transaction 6 is replaced with the following

entry:
Finished Goods Inventory............................
Accounts Payable....................................
Conversion Cost Control........................
1,275,000
600,000
675,000
(b) No entry for Transaction 1; Entries 6 and 7 are replaced with the
following:
Cost of Goods Sold.......................................
Accounts Payable....................................
Conversion Cost Control.........................
1,275,000
600,000
675,000
EXERCISES
Exercise 11.6
1.
The total product consists of all tangible and intangible benefits. These
include the computer, its features, its operating capabilities, maintainability,
product reputation, service, and service reputation.
2.
The Brand A company is pursuing a cost leadership strategy. It emphasizes

lower post-purchase costs for the same product, features, and reputation
(same value for lower cost). The Brand B company is paying less attention to
post-purchase costs and more attention to servicing the product after the
sale. Based on the PC magazine article, it has succeeded in differentiating its
total product from that of its competitors based on service quality. Thus,
more realization with greater customer sacrifice is being offered (relative to
Brand A).
3.
Apparently, the post-purchase service component is worth more than the

$400 difference in post-purchase costs. All other product attributes are the
same except for service reputation and post-purchase costs. One possible
strategy for Brand A is to improve its service reputation and make sure that
the post-purchase cost advantage persists. By narrowing the service quality
difference, the competitive advantage should switch to Brand A.
Exercise 11.7
1.
The banks strategic position is defined by elements of all three general

strategies. Broadening the market and selecting customer segments are
focusing strategies. Offering special services to selected customer segments
is both focusing and differentiation. Finally, improving process efficiency and
eliminating nonproductive costs have some cost leadership elements.
However, it appears that focusing and differentiation are more strongly
emphasized than cost leadership.
2.
Cost management was useful in identifying the profitable customer segments

that were chosen to be emphasized. A key role for strategic cost management
is the identification of sources of profitability. The ABC customer profitability
analysis defined the five customers, allowing bank executives to decide
which ones should be emphasized. Additionally, cost management will
continue to serve an important role in strategic positioning. First, it can be
used to assess the profitability success of targeted markets and customer
segments. Second, it can be used to help identify opportunities for cost
reduction so that the differentiation and focusing strategies have a greater
chance of creating a competitive advantage.
Exercise 11.8
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
Structural
Operational
Executional
Executional
Structural
Structural
Operational
Operational
Structural
Executional
k.
l.
m.
n.
o.
p.
q.
r.
s.
t.
Executional
Operational
Operational
Executional
Structural
Operational
Executional
Structural
Structural
Executional
Exercise 11.9
Inspecting products, reworking products, and warranty work: These are all
quality-related activities. This suggests a strategic change in the organizational
activity, providing quality, (an executional activity). The associated executional
cost driver is quality approach. The cost of all three quality activities can be
reduced by changing the driver from acceptable quality level (AQL) to total
quality management (TQM). TQM emphasizes zero defects. As the organization
strives to achieve a zero defect stage, the demand for inspecting products,
reworking, and warranty work diminishes. As less activity demand occurs,
resource spending on these activities can be reduced. Changes in other
organizational activities may also bring about cost reductions. Both using
employees (executional activity) and grouping employees (structural activity)
can be beneficial. Multitask training and strong employee involvement can
produce reductions in the cost of the three quality-related activities. Teams,
known as quality control circles, can be beneficial.
Moving materials: The driver is distance moved. This suggests that some
attention needs to be given to the executional activity of providing plant layout.
The driver is plant layout efficiency. Changing to a cellular format could bring
about significant reductions in the cost of materials handling.
Setting up equipment: Setup time is the driver. Designing processes, selecting
and using process technologies, and providing plant layout are all organizational
activities that can affect the setup activity. By choosing a cellular arrangement
where the cell is dedicated to a product, setup time can be reduced to zero. For
product families, a flexible manufacturing cell can also reduce the time to an
insignificant level. Finally, it may be possible to redesign the setup activity so
that it becomes much more efficient.
Exercise 11.9
(Concluded)
Purchasing parts: This activity is driven by the number of different parts. This is
a driver that also relates to complexity, a structural activity. This suggests that
reducing complexity will reduce the number of different parts needed and the
cost of the purchasing activity. Additionally, the cost of this activity can be
reduced by selecting the JIT process technology with its methods that reduce the
need for parts inventories.
Storing goods and materials: Reducing days in inventory reduces the cost of this
activity. This suggests the possibility of looking at the structural activity:
selecting and using process technologies. There are process technology choices
such as JIT and theory of constraints that produce very low levels of inventory.
Expediting orders: Reducing the number of late orders (increasing the number of
on-time deliveries) will reduce the cost of this activity. This suggests a need to
decrease production time, perhaps by looking at organizational activities such as
plant layout and providing capacity. Increasing plant layout efficiency can
decrease cycle time. Utilizing capacity efficiently can also decrease the number
of late orders.
Exercise 11.10
1.
Supplier cost:
First, calculate the activity rates for assigning costs to suppliers:
Inspecting carburetors: $180,000/4,500 = $40 per sampling hour
Expediting work: $144,000/300 = $480 per order
Reworking products: $1,026,000/4,500 = $228 per rework hour
Warranty work: $1,800,000/6,000 = $300 per warranty hour
Next, calculate the cost per component by supplier:
Supplier cost:
Harvey
Purchase cost:
$64 40,000..........................
$57 120,000........................
Inspecting carburetors:
$40 90.................................
$40 4,410............................
Expediting work:
$480 30...............................
$480 270.............................
Reworking products:
$228 270.............................
$228 4,230..........................
Warranty work:
$300 300.............................
$300 5,700..........................
Total supplier cost....................
9,820,440
Units supplied............................
Unit cost.....................................
Curtis
$ 2,560,000
$
6,840,000
3,600
176,400
14,400
129,600
61,560
964,440
90,000
1,710,000
$
$ 2,729,560
40,000
68.24*
120,000
81.84*

The difference dramatically favors Harvey; furthermore, when the price
concession is considered, the difference is even greater, With the discount
and the 120,000 unit commitment, the unit cost of Harvey is $61.41 [$60 +
($2,729,560 - $2,560,000)/120,000)], which is much less than the Curtis
carburetor. Jackson should give serious consideration to accepting the
contractual offer made by Harvey given the savings will easily be more than
$1 million.
Exercise 11.10
2.
(Concluded)
To assign the lost sales cost, it would be helpful to know the number of
defective units using the Harvey carburetor versus those using the Curtis
carburetor. Warranty hours would act as a very good substitute driver. Using
this driver, the rate is $3,300,000/6,000 = $550 per warranty hour. The cost
assigned to each component would be:
Harvey
Lost sales:
$550 300...............
$550 5,700............
Curtis
$165,000
$3,135,000
This increases the cost of the Curtis carburetor by $3,135,000/120,000 =

$26.13.*
Exercise 11.11
1.
Sales revenue = $1.05 44,100,000 = $46,305,000 for each customer type.

(Note: The total number of parts is the average order size times the number
of sales orders.) Thus, the total customer-related activity costs are split
equally:
Cost allocation = 0.50 $12,390,000 = $6,195,000
The profitability of each category is calculated as follows:
Sales revenue.............................................................................
Less: Noncustomer-related cost ($0.56 44,100,000)...........
Customer-related activity costs.....................................
Customer profitability..........................................................
$46,305,000
24,696,000
6,195,000
$15,414,000
This profitability measure is suspect because the customer-related costs are

assigned using revenues, a driver that is not causally related to the customerrelated activity costs. This approach may actually have one set of customers
subsidizing the other.
Exercise 11.11
2.
(Concluded)
Activity-based customer costing:

Processing sales orders: $2,310,000/23,100 = $100 per order
Scheduling production: $1,260,000/42,000 = $30 per scheduling hour
Setting up equipment: $3,780,000/31,500 = $120 per setup
Inspecting batches: $5,040,000/31,500 = $160 per inspection
Next, assign the costs to the customers (those who place frequent orders
and those who place infrequent orders):
Frequent
Processing sales orders:
$100 21,000...........................
$100 2,100.............................
Scheduling production:
$30 36,750.............................
$30 5,250...............................
Setting up equipment:
$120 26,250...........................
$120 5,250.............................
Inspecting batches:
$160 26,250...........................
$160 5,250.............................
Total customer cost.....................
Infrequent
$ 2,100,000
$
210,000
1,102,500
157,500
3,150,000
630,000
4,200,000
$10,552,500
840,000
$ 1,837,500
Frequent
$46,305,000
24,696,000
10,552,500
$11,056,500
Infrequent
$ 46,305,000
24,696,000
1,837,500
$ 19,771,500
Profitability:
Sales revenue................................
Less: Other costs.........................
Customer-related costs....
Customer profitability
This outcome reveals that customers who place smaller, more frequent
orders are not as profitable as believed. To increase profitability of this
segment, management may consider the possibility of imposing a charge for
orders below a certain size, thus reducing the demands on the four customerrelated activities with a subsequent reduction in cost. Another possibility is
to offer quantity discounts to encourage larger orders.
Exercise 11.12
a.
b.
c.
d.
Marketing: Growth stage

Customer: Post-purchase costs
Marketing: Decline stage
Interactive: Production and customer viewpoints. T he linkage between
design and the cost of using, maintaining, and disposing of the product is
being exploited.
e. Production: Cost commitment curve
f. Customer: Consumable life
g. Production: Life-cycle costs
h. Marketing: Revenue-producing life
i.
Interactive: Marketing and customer viewpoints. Growth stage and customer

value characteristics. What the customer receives for the price paid is
important, yet competition is still not at its peak.
j. Interactive: Marketing and customer viewpoints. Introduction stage and
customer value are interacting. Here, customers tend to be innovators and
are willing to try a new product, but performance expectations tend to be
high.
k. Marketing: Defines the marketing life-cycle viewpoint
l. Customer: Describes the customer life-cycle viewpoint
m. Interactive: Life-cycle cost management. Relies on knowledge of the
linkages among all three viewpoints
n. Production: Describes the production life-cycle viewpoint
Exercise 11.13
DA = Direct attribution (tracing)
DT = Driver tracing
AL = Allocation
Cost Item
Before JIT
After JIT
Inspection costs.....................................................
Power to heat, light, and cool plant.....................
Minor repairs on production equipment..............
Salary of production supervisor (dept./cell).......
Oil to lubricate machinery.....................................
DT
AL
DT
AL
DT
DA
AL
DA
DA
AL
Salary of plant supervisor.....................................

Costs to set up machinery....................................
Salaries of janitors.................................................
Power to operate production equipment............
Taxes on plant and equipment.............................
Depreciation on production equipment..............
Raw materials.........................................................
Salary of industrial engineer.................................
Parts for machinery...............................................
Pencils and paper clips for production
supervisor (dept./cell)...........................................
p. Insurance on plant and equipment......................
q. Overtime wages for cell workers..........................
r. Plant depreciation..................................................
s. Materials handling..................................................
t. Preventive maintenance........................................
AL
DT
AL
DT
AL
DT
DA
DT
DT
AL
DA
AL
DTa
AL
DA
DA
DAb
DA
DT
AL
DT
AL
DT
DT
DA
AL
DA
AL c
DA
DA
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
k.
l.
m.
n.
o.
DA, if each cell has a meter.

b
Assumes engineers are assigned to cells.
c
Some might argue that cell square footage would be a good driver so this is now
DT. (We now know how much space is dedicated to each product.)
a
Exercise 11.14
1.
2.
Maintenance cost per maintenance hour = $5,880,000/600,000

= $9.80 per maintenance hour
Wheels:
Pads:
Bearings:
($9.80 180,000)/157,500 = $11.20 per unit

($9.80 180,000)/157,500 = $11.20 per unit
($9.80 240,000)/210,000 = $11.20 per unit
Wheels:
Pads:
Bearings:
$1,596,000/157,500 = $10.13* per unit

$1,764,000/157,500 = $11.20 per unit
$2,520,000/210,000 = $12.00 per unit

3.
The JIT cost is more accurate because maintenance cost is directly traced to
each product. There is no need to use an activity driver such as maintenance
hours to assign this cost to each product. This improved traceability can be
explained by two factors: multitask training and decentralization of services.
Exercise 11.15
1. Materials Inventory...............................................
Accounts Payable...........................................
243,000
Work-in-Process Inventory..................................
Materials Inventory..........................................
243,000
Wages Payable................................................
40,500
Overhead Control.................................................
202,500
Overhead Control............................................
222,750
243,000
243,000
40,500
202,500
222,750
Exercise 11.15
(Concluded)
Finished Goods Inventory...................................

Work-in-Process Inventory.............................
506,250

Finished Goods Inventory..............................
506,250
Accounts Receivable............................................
Sales Revenue.................................................
810,000
Overhead Control.................................................
Cost of Goods Sold........................................
20,250
2. Raw Materials and In Process Inventory............

243,000
Conversion Cost Control.....................................

Wages Payable................................................
243,000

Conversion Cost Control...............................
Raw Materials and In Process Inventory......
506,250

506,250
Sales Revenue.................................................
810,000

20,250
506,250
506,250
810,000
20,250
243,000
202,250
40,500
263,250
243,000
506,250
810,000
20,250
Exercise 11.16
Raw Materials and In Process Inventory............
243,000

Wages Payable................................................
243,000

506,250
810,000
243,000
202,500
40,500
243,000
263,250
Sales Revenue.................................................
810,000
20,250
20,250
Exercise 11.17
1. Conversion Cost Control.....................................
Wages Payable................................................
243,000

506,250

506,250
Sales Revenue.................................................
810,000

20,250
202,500
40,500
243,000
263,250
506,250
810,000
20,250
Exercise 11.17
(Concluded)
2. Conversion Cost Control.....................................

Wages Payable................................................
243,000

506,250
Sales Revenue.................................................
810,000
20,250
202,500
40,500
243,000
263,250
810,000
20,250
Exercise 11.18
1.
Allocation ratio*............................
Maintenance:
0.25 $480,000........................
0.75 $480,000........................
Direct overhead costs.................
Total.........................................
Fabrication
0.25
Assembly
0.75
$120,000
720,000
$ 840,000
$360,000
204,000
$ 564,000
*Allocation based on number of tests.

Overhead rate (based on direct labor hours for each department):
Fabrication: $840,000/72,000 = $11.67* per direct labor hour
Assembly: $564,000/36,000 = $15.67* per direct labor hour
Unit cost:
Basic: ($11.67 0.5) + ($15.67 0.7) = $16.80*
Advanced: ($11.67 1.0) + ($15.67 1.25) = $31.26*
Exercise 11.18
2.
(Concluded)
Basic:
$228,000/45,000 = $5.07* per unit
Advanced: $720,000/24,000 = $30 per unit
The JIT cost is more accurate because it has more costs that can be
assigned using direct tracing.
3.
JIT manufacturing should result in more efficient production, and thus, costs
would be reduced. For example, the multidisciplinary nature of cells would
virtually eliminate the Inspection Department, producing significant savings.
Other savings such as elimination of most materials handling cost due to the
cell structure would also be realized.
CPA-TYPE EXERCISES
Exercise 11.19
b. As with products, whenever there is customer diversity, activities will not be
consumed homogeneously. Multiple drivers will provide better cost
assignments and a better understanding of what customers are costing, which
can improve the customer mix and profitability.
Exercise 11.20
b. A low-price supplier is not necessarily the low-cost supplier. Suppliers can
provide low-quality products that affect or cause other internal activities such
as inspecting, testing, rework, expediting, customer complaint resolution,
warranty work, etc. Understanding this, companies will often select only those
suppliers that can deliver a quality product on time.
Exercise 11.21
c. The key is selecting a driver that is the best measure of consumption. Order
processing costs will be affected by the number of orders and is the most
logical choice. Pounds, revenues, and customer type all fail to capture the
order frequency and thus would not be good drivers for assigning order-filling
costs.
Exercise 11.22
a. The cost per defective component is $20 ($3,000,000/150,000). Thus, the cost
of each supplier increases because of the defective components: $2,700,000
for Day and $300,000 for Larsen (making a the correct answer). Larsen has
the lowest increase of cost because it has fewer defective units and appears
to be of higher not lower quality.
Exercise 11.23
d. The second stage assigns activity costs to cost objects. Since customers are
the cost object, the only correct answer is d.
PROBLEMS
Problem 11.24
1.
Cost per labor hour = ($5,000,000 + $7,500,000*)/250,000

= $50 per hour
*($30 250,000 DLH = $7,500,000)
Cost per unit of average product = $50 1.25 = $62.50
2.
Cost per hour = ($6,600,000 + $6,000,000*)/200,000 = $63.00 per hour

*($30 200,000 DLH = $6,000,000)
Cost per unit of average product = $63 1 = $63
3.
The design changes increased non-unit-based overhead activities, while

decreasing unit-based costs. This is suggested by the fact that engineering
change orders triggered a number of overhead-related activities such as
changes in setup, inspection, and purchasing activities. Thus, so-called fixed
overhead increased by $1,600,000. Reduction in labor content may have come
at the expense of increasing the demand for non-unit-related activities. This
is supported by the analysis of the effects of the design changes on setups
and purchasing:
Setups:
Change in demand for setups = (40,000 20,000)/2,000
= 10 steps
Change in resource spending = 10 steps $90,000 = $900,000
Receiving:
Change in demand for purchasing = 250 100
= 150 component types
Change in steps demanded = 150/20 = 7.5, thus requiring 8 steps (partial
steps cannot be acquired)
Change in variable activity cost = 150 $2,000
= $300,000
Change in step-fixed cost = 8 $50,000
= $400,000
Total change = $300,000 + $400,000 = $700,000
The engineers did not have a correct view of the existing internal linkages. To
exploit internal linkages, it is imperative that internal value-chain activities be
identified with their associated cost drivers.
Problem 11.24
4.
(Concluded)
The cost of producing decreases by $250,000 for the rejected design:

Unit-level activities:
Unit-level cost change = (260,000 250,000) $30
= 10,000 $30
= $300,000
Setups:
Setup cost change = (10,000 20,000)/2,000
= 5-step reduction $90,000
= $(450,000) savings
Receiving:
Purchasing demand change = (75 100) = (25)
Decrease in steps = 25/20 = 1 (rounded down to nearest whole unit)
Decrease in variable activity cost = $2,000 (25) = $(50,000)
Decrease in step-fixed cost = $50,000 (1) = $(50,000)
Total change = $300,000 $450,000 $50,000 $50,000
= $(250,000)
The rejected design actually produces a $250,000 savings relative to the
current design. Relative to the accepted new design, the savings is
$1,600,000 more! This emphasizes the importance of having the facts correct
when making strategic changes. ABC links output with activities and
activities with costs. Thus, any change in product design with an impact on
activities could be associated with cost changes. By describing cost
behavior
better
and
establishing the indicated linkages, ABC can help a manager identify the best
cost reduction strategies.
Problem 11.25
1.
Supplier cost:
Testing engines: $264,000/1,100 = $240 per engine
Reworking products: $440,000/5,500 = $80 per rework hour
Expediting orders: $330,000/110 = $3,000 per late shipment
Repairing engines: $594,000/1,375 = $432 per engine
Next, calculate the cost per engine by supplier:
Supplier cost:
Villa
Purchase cost:
$297 10,800..........................
$330 2,400.............................
Testing engines:
$240 1,089.............................
$240 11..................................
Reworking products:
$80 5,390...............................
$80 110..................................
Expediting orders:
$3,000 108.............................
$3,000 2.................................
Repairing engines:
$432 1,342.............................
$432 33..................................
Total supplier cost.......................
Units supplied..............................
Unit cost........................................
Verity
$ 3,207,600
$792,000
261,360
2,640
431,200
8,800
324,000
6,000
579,744
$4,803, 904
10,800
$
444.81*
14,256
$823,696
2,400
$ 343.21*
The Verity engine costs less when the full supplier effects are considered.
This is a better assessment of cost because it considers the costs that are
caused by the supplier due to poor quality, poor reliability, and poor delivery
performance.
2.
Given that Cortalo needs both suppliers, it seems sensible to first shift more
business to the true low-cost supplier and then take actions to help improve
behavior of Villa engines. Cortalo could share the ABC analysis with Villa and
show how the poor quality and delivery performance are affecting the costs
of Cortalo. Cortalo may offer to share expertise so that Villa can improve its
performance. ABC helps in strategic analysis by tracing costs to their
sourceseven if those sources are outside the factory walls. It reveals
opportunities for reducing costs and improving relations with external parties
(suppliers in this case).
Problem 11.26
1.
Following GAAP is fine for external financial reporting; however, for internal
reporting it may not be a good practice. By expensing order-filling costs,
management has no indication of the profitability of various customer groups
because there is no cost assigned to customers. Knowing the sources
of profitability can affect customer mix and product mix decisions. It can also
have a significant effect on deciding which customer segments to serve
(focusing strategy).
2.
The total product consists of all benefitsboth tangible and intangiblethat

a customer receives. One of the benefits is the order-filling service provided
by Moss. Thus, it can be argued that these costs should be product costs,
and not assigning them to products undercosts all products. There are more
small orders than large (70,000 orders average 600 units), and these small
orders consume more of the order-filling resources. They should, therefore,
receive more of the order-filling costs. Furthermore, since segmenting
products is equivalent to segmenting customers, we obtain insight as to how
much it is costing to service different customer categories.
The average order-filling cost per unit produced is:
$6,300,000/126,000,000 units = $0.05/unit
Note: Each product has 42 million units (e.g., 600 70,000 for A); thus, there
are 126,000,000 units in total.
Order-filling costs are about 6%10% of the selling priceclearly not a trivial
amount.
The per-unit cost for individual product families can be computed using the
number of orders as the activity driver:
Activity rate = $6,300,000/140,000 orders = $45 per order
The per-unit ordering cost for each product family is:
Family A: $45/600
= $0.075 per unit
Family B: $45/1,000 = $0.045 per unit
Family C: $45/1,500 = $0.030 per unit
Family A, with the smallest batches, is the most undercosted of the three
families. Furthermore, the unit ordering cost is quite high relative to Family
As selling price (9%15% of the selling price). This suggests that something
should be done to reduce the order-filling costs.
Problem 11.26
3.
(Concluded)
With the pricing incentive feature, the average order size has been increased
to 2,000 units for all three product families. The number of orders now processed can be calculated as follows:
Orders = [(600 70,000) + (1,000 42,000) + (1,500 28,000)]/2,000
= 63,000
Reduction in orders = 140,000 63,000 = 77,000
Steps to be reduced = 77,000/2,000 = 38 (rounding down to nearest whole
number)
There were initially 70 steps: 140,000/2,000
Reduction in resource spending:
Step-fixed costs ($70,000 38)..................... $2,660,000
Variable activity costs ($28 77,000)............
2,156,000
$ 4,816,000
Customers placed smaller, more frequent orders than necessary. They
received a benefit without being charged for it. By charging for the benefit
and allowing customers to decide whether it was worth the cost, Moss was
able to reduce its costs (potentially by shifting the cost of the service to the
customers). The customers, however, apparently did not feel that the benefit
was worth paying for and so increased their order size. Fewer, larger orders
meant that the demand for the order-filling activity decreased, as did its cost.
Other benefits may also be realized. The order size affects such activities as
scheduling, setups, and materials handling. Larger orders should also
decrease the demand for these activities and explain why the costs for these
activities were also reduced.
4.
If Moss is to be a JIT supplier, then it should enjoy some of the benefits. One
possibility is to seek help from the buyer so that Moss can become more of a
lean manufacturer. Another possibility is to seek long-term contracts to
reduce some of the ordering costs so that smaller orders can be supplied. As
part of this, Moss might seek direct data entry to the buyers database. By
accessing the buyers production schedule, Moss can deliver the needed
parts where they are needed just in time. This also reduces Mosss
uncertainty and facilitates its own scheduling, lowering costs.
5.
Competitive advantage is created by providing the same customer value for

less cost or better value for the same or less cost. By reducing the cost,
Moss can increase customer value by providing a lower price (decreasing
customer sacrifice) or by providing some extra product features without
increasing the price (increasing customer realization). This is made possible
by the decreased cost of producing and selling the bolts.
Problem 11.27
1.
Savings:
Purchasing [($30 1,500 part types) + ($45,000 15 clerks)].......... $
720,000
Inspecting ($40,000 12 inspectors)..................................................
480,000
Reworking ($25 37,500 units reworked)..........................................
937,500
Warranty [($35,000 13 agents) + ($15 5,500 units)].....................
537,500
Total savings.................................................................................... $
2,675,000
2.
The redesign reduces the number of different parts by creating products that
use interchangeable parts. This reduces the demand for purchasing activity
and, at the same time, makes it easier to implement quality-related
improvements. Supplier evaluation identifies suppliers that are willing and
able to provide defect-free parts. As the number of defect-free parts
increases, the demand for inspection, rework, and warranty activities
diminishes. This example illustrates the importance of both internal and
external linkages by connecting the internal activity, redesign, to such
activities as purchasing, inspection, rework, and warranty.
3.
The operational activities include designing, evaluating suppliers, inspecting,

purchasing, rework, and warranty. Related organizational activities include
complexity, providing quality, and designing and producing quality.
Organizational activities tend to determine the day-to-day activities
performed by an organization. Day-to-day activities, on the other hand, can
suggest or point out organizational activities that need improvement. In this
example,
complexity was minimized by reducing the number of different parts. The
approach to quality was changed to emphasize total quality (defect-free), and
engineering design was used to reduce complexity. Thus, we can say there is
a circular relationship between organizational and operational activities.
Problem 11.28
1.
Pawnee Works is losing money because it is unaware of the activities

generated by each customer. The large customer places small, specialized
orders, requiring high-precision machined parts. The frequent orders and
specialized nature of the parts increase activities and activity-caused costs.
The plantwide rate spreads these costs over all customers, so that the
smaller
customers are subsidizing the large one. As the cost of the smaller jobs
increases, these customers will search for alternative sources. Also, it is
likely that the increased number of jobs from the large customer has affected
the ability of Pawnee Works to produce the parts for its smaller regular
customers on a timely basis. If management was aware of the activities, its
costs, and its linkage to jobs and customers, then it could have priced the
jobs differently (e.g., charging a fee for order processing to encourage larger
orders). Also, knowledge of activities, their costs, and linkages to output and
customers may have led management to emphasize smaller customers
instead of the large one. An activity-based costing system would provide the
activity and cost information that would allow managers to see the
relationships between external and internal activities.
2.
Traditional pricing:
Prime costs.................................
Overhead:
$14.30 2,000........................
$14.30 200...........................
Total cost.....................................
Units produced...........................
Unit cost......................................
Markup (Unit cost 0.25)...........
Current prices.............................
3.
Small Customer
$14,000
Large Customer
$ 1,600
28,600
$42,600
1,000
$ 42.60
10.65
$ 53.25
2,860
$ 4,460
100
$ 44.60
11.15
$ 55.75
Pool rates:
Setups: $209,000/1,045 hours = $200 per setup hour
Engineering: $151,200/630 hours = $240 per engineering hour
NC programming: $130,400/815 hours = $160 per programming hour
Machining: $100,000/50,000 hours = $2 per machine hour
Rework: $101,400/1,300 defective units = $78 per unit
Inspecting: $23,000/230 hours = $100 per inspection hour
Note: The activity capacities are computed by multiplying the average job
usage by the number of jobs.
Problem 11.28
(Continued)
Setups: (3 15) + (10 100).....................................

Engineering: (2 15) + (6 100)...............................
NC programming: (1 15) + (8 100)......................
Machining: (2,000 15) + (200 100)......................
Rework: (20 15) + (10 100)..................................
Inspecting: (2 15) + (2 100).................................
Prime costs...................................
Overhead:
Setups:
$200 3..............................
$200 10............................
Engineering:
$240 2..............................
$240 6..............................
NC programming:
$160 1..............................
$160 8..............................
Machining:
$2 2,000...........................
$2 200..............................
Rework:
$78 20..............................
$78 10..............................
Inspecting:
$100 2..............................
$100 2..............................
Total cost......................................
Units produced.............................
Unit cost........................................
Markup (Unit cost 0.25)............
ABC prices....................................
Small Customer
$14,000
1,045
630
815
50,000
1,300
230
Large Customer
$1,600
600
2,000
480
1,440
160
1,280
4,000
400
1,560
780
200
$21,000
1,000
$ 21.00
5.25
$ 26.25
200
$7,700
100
$77.00
19.25
$96.25
Problem 11.28
(Continued)
If the sales support is traced to individual products, Pawnee will discover that
the major share of this cost is being caused by the large customer. The
activity driver is the number of orders, yielding the following rate:
Sales support rate: $80,000/115 orders = $695.65* per order
Assignment to customers:
Small: $695.65 15 = $10,435*
Large: $695.65 100 = $69,565
This simply reinforces the observation that the unit cost for the large
customer is greater than the selling price. For the 10,000 units purchased by
the large customer, this would add about $6.96 of cost to each unit. This
brings the unit product cost to $83.96.
4.
Current profit:
Sales [($53.25 15,000) + ($55.75 10,000)].............
COGS [($42.60 15,000) + ($44.60 10,000)]............
Gross profit..............................................................
Less: Selling expenses................................................
Income before taxes................................................
$1,356,250
1,085,000
$ 271,250
80,000
$ 191,250
To compute profit associated with a small customer strategy, we must first

compute the unit product cost and price (which stays the same as the
following computation illustrates):
Problem 11.28
(Continued)
Small Customer
Prime costs......................................
$ 14,000
Overhead:
Setups:
$200 3.................................
600
Engineering:
$240 2a................................
480
NC programming:
$160 1.................................
160
Machining:
$2 2,000..............................
4,000
Rework:
$78 20.................................
1,560
Inspecting:
$100 2b................................
200
Total cost.........................................
$ 21,000
Units produced...............................
1,000
Unit cost...........................................
$ 21.00
Markup (Unit cost 0.25)...............
5.25
Price ...............................................
$ 26.25
a
The revised demand for the engineering activity requires only one step
(currently there are six stepshere each step is 105 hours). The cost of one
step is $151,200/6 = $25,200. The activity rate is Activity cost/Activity
capacity = $25,200/105 = $240 per hour. The cost of unused activity capacity
is not assigned to products. It should be reported as a separate item in the
financial statements.
Revised demand requires one step. The activity rate is $23,000/230 = $100
per hour.
Problem 11.28
(Concluded)
Income statement, small customer strategy:

Sales ($26.25 25,000)........................................
Less: COGS ($21 25,000)..................................
Gross profit......................................................
Cost of unused activity capacity:
Engineering ($240 55*)................................
Inspecting ($100 180**)................................
Adjusted gross profit...........................................
Sales support........................................................
Income before taxes.......................................
$656,250
525,000
$131,250
(13,200)
(18,000)
$100,050
32,000
$ 68,050
Note: Sales support requires two steps (each steps size is 23 orders),
costing $16,000 each, for a total of $32,000.
*55 = (6 100) (5 105) (2 10)
**180 = (2 100) (2 10)
5.
Pawnee Works operates in a small segment of the industrial value chain.

Furthermore, it has very little seller powerespecially relative to the Fortune
500 company. The president expressed concern about raising prices because
he was afraid that he would lose the large customers businessbut even so,
the company cannot afford to continue selling at the same price. It is only a
matter of time until the remaining smaller customers abandon the firm. The
profit advantage revealed in Requirement 4 is illusory. It is about to evaporate
because the smaller customers will not continue to subsidize the large
customer. The advantage of Pawnee apparently lies with the small- to
medium-sized firms that like Pawnees work and the convenience of its
location. Even if the large firm agrees to a price increase, it seems risky to
place so many eggs in one basket (40 percent of the business attributable to
one customer). Suppose that two years from now, the large firm simply
dumps Pawnee. By this time, it may be difficult to rebuild the customer
relations that would be needed to continue as a viable business. Pawnee
would be well advised to reestablish its relationships with the smaller firms
while it is still possible to do so.
Problem 11.29
1.
Target cost = Target price Target profit

= $130 $15
= $115 per unit
The projected cost is $122 [$120 + ($100,000/50,000 units)], so the target is
not met. The projected total life-cycle profit is ($130 $122) 50,000 =
$400,000.
2.
a. New target cost = $125 $15 = $110 per unit

b. The current projected cost is $115.43* [$120 + ($100,000/70,000) $6].
Thus, cost reductions of $5.43 per unit still must be achieved.
c. Total life-cycle profits = ($125 $115.43) 70,000 = $669,900
d. Three general approaches are used to reduce costs in the design stage:
(1) reverse engineering, to see if some efficiencies can be learned from
competitors; (2) value analysis, to see if the functional design can be
improved; and (3) process improvement, to see if a more efficient process
design can be realized. Of the three, the most promising are the last two
(this is a new productnot a redesign of an existing product).
3.
Projected life-cycle profits, new designs:

Design A:
Sales ($125 70,000).............................................
Less life-cycle costs:
Production and logistics ($106 70,000).......
Preproduction activities*.................................
Life-cycle income...................................................
Units.........................................................................
Profit per unit..........................................................
Total profits = $15.43 70,000 = $1,080,100
$ 8,750,000
(7,420,000)
(250,000)
$ 1,080,000
70,000
$
15.43**
*Includes the $100,000 spent on the first design effort.

**Rounded to the nearest cent.
Problem 11.29
(Concluded)
Design B:
Sales ($125 100,000) a.........................................
Less life-cycle costs:
Production and logistics ($106 100,000)....
Preproduction activities b.................................
Life-cycle income..................................................
Units........................................................................
Profit per unit.........................................................
$ 12,500,000
(10,600,000)
(400,000)
$ 1,500,000
100,000
$
15.00
Total profits = $15.00 100,000 = $1,500,000

Post-purchase costs are less than $5 per unit which means the market share
will be 50 percent.
b
$100,000 + $300,000.
a
Design B should be chosen. It meets the target profit and provides the
greatest life-cycle income. If Design B costs an additional $500,000 instead of
an additional $300,000, then it would have produced a life-cycle income of
$1,300,000still more than the Design A income of $730,100. This illustrates
that we need to be cautious about using per-unit targetsparticularly when
the life cycle is short.
4.
Benefit/cost analysis:
Life-cycle profits, Design B...................
Life-cycle profits, initial design............
Increase in profits.............................
Additional development cost................
Increase in benefits..........................
$1,500,000
400,000*
$1,100,000
300,000
$ 800,000
*See Requirement 1.
Thus, $2.67* ($800,000/$300,000) of benefits will be realized for every
additional $1 spent on preproduction activities. Exploiting the linkages
between preproduction activities and other activities occurring in the later
stages of the production and consumer life-cycle stages can add significantly
to the long-run profitability of a firm.
Problem 11.30
1.
Controllers formula: (original plus reduction for Design Z):

Total cost (original) = $200,000 + $10(25,000) = $450,000
Total cost (Design Z adjustment) = $200,000 + $8(25,000) = $400,000
Unit cost = $400,000/25,000 = $16
Unit gross profit = $20 $16 = $4 = Targeted unit profit (using the original
formula, adjusted for Design Z)
Engineers formula:
Total cost = $140,000 + $8(25,000) + $5,000(25) + $2,000(20) = $505,000
Unit cost = $505,000/25,000 = $20.20
Unit gross profit (loss) = $20 $20.20 = $(0.20)
Design Z not only fails to meet the target profit, but it also produces a loss.
The design was created using machining as the only activity of consequence.
It ignored the effect on other activities such as setups and engineering
support. Good life-cycle cost management must consider all activities and
their linkagesotherwise, costly mistakes can be made as this example
illustrates. This is particularly true for products with short life cycles.
2.
Design W per-unit gross profit:

Total cost = $100,000 + $8(30,000) + $3,000(30) + $2,000(10) = $450,000
Unit cost = $450,000/30,000 = $15
Unit gross profit = $20 $15 = $5 ($1 greater than the $4 target)
Note: The increase of market share from 50 percent to 60 percent increased
sales from 25,000 units to 30,000 units. Thus, the number of batches would
increase from 25 to 30 (each batch has 1,000 units).
Problem 11.30
3.
(Concluded)
The dollar benefit can be estimated assuming that there was no reduction in
post-purchase costs and calculating the gross profit based on 25,000 units
sold and then comparing this figure with the 30,000 units sold because of the
expanded market share (attributable to reducing post-purchase costs).
Profit based on 25,000 units:
Total costs = $100,000 + $8(25,000) + $3,000(25) + $2,000(10) = $395,000
Unit cost = $395,000/25,000 = $15.80
Unit gross profit = $20.00 $15.80 = $4.20
Benefit (per unit) = $5.00 $4.20 = $0.80
Total benefit = $5(30,000) $4.20(25,000) = $45,000 (over the life of the
product)
There are three ways to reduce costs by designing to exploit activity
linkages. One is to design in order to reduce production costs. A second is
designing to reduce logistical support costs. The third is designing to reduce
post-purchase costs. Although this was not a specific objective, it should be
included as part of the design considerations. Similarly, design
considerations should also include logistical support activities and their
costs. Hopefully, designs can be created that simultaneously reduce
production, logistical, and post-purchase costs.
Problem 11.31
1.
Before JIT unit cost: $489,300/10,000 = $48.93

After JIT unit cost:
$325,400/10,000 = $32.54
2.
JIT produces a more accurate unit cost because there are more costs that are
directly attributable to the product. Under JIT, costs may decrease because of
the following reasons: (1) Costs are more easily traced to the product.
Examples: The assignment of an engineer to the cell makes engineering cost
directly attributable to the cell; depreciation is also directly attributable now,
and this may explain its lower cost assignment. (2) Total quality management.
The emphasis on improving quality should reduce certain costs. Examples:
Direct materials and rework. (3) The use of multiskilled labor also may reduce
costs. Examples: Cell workers now perform inspections, move materials, do
janitorial work, and perform maintenance. (4) The use of cellular
manufacturing. Examples: No setup costs because the cell is dedicated to
one product. Less materials handling because the distance between
operations has been dramatically reduced and because suppliers may now
deliver raw materials to the cell area.
Problem 11.31
3.
(Concluded)
The switch was made because the costs can be accumulated by cell and unit
costs computed by dividing cell costs by output. In other words, reorganizing
the plant layout created a structure that fits process costing.
4.
Direct materials
Direct labor
Maintenance
Inspection
Rework
Power
Depreciation
Materials handling
Engineering
Setups
Janitorial
Building and grounds
Supplies
Supervision (plant)
Cell supervision
Cost accounting
Departmental supervision
Cost Assignment Method

Direct tracing
Direct tracing
Direct tracing
Direct tracing
Direct tracing
Driver tracing (unless metered)
Direct tracing
Direct tracing
Direct tracing
N/A
Allocation
Allocation
Direct tracing
Allocation
Direct tracing
Driver tracing
N/A
Direct attribution or tracing is the most common method, reflecting the

focusing effect of cells. This produces more accurate product costs because
costs that are directly attributable to a cell also belong to the product the cell
is producing.
Problem 11.32
1.
Allocation ratios:
Square feet......................................
Material moves................................
Machine hours.................................
Machining
2/3
3/5
4/5
Assembly
1/3
2/5
1/5
$280,000
$175,000
Allocation:
Direct overhead costs....................
Maintenance:
4/5 $110,000............................
1/5 $110,000............................
Materials handling:
3/5 $90,000..............................
2/5 $90,000..............................
Building and grounds:
2/3 $150,000............................
1/3 $150,000............................
Total..................................................
88,000
22,000
54,000
36,000
100,000
$ 522,000
50,000
$ 283,000
Departmental rates:
Machining:
$522,000/80,000 machine hours = $6.53* per machine hour
Assembly:
$283,000/20,000 direct labor hours = $14.15 per direct labor hour
Overhead assignment:
Eaters: ($6.53 1) + ($14.15 0.25) = $10.07*
Edgers: ($6.53 2) + ($14.15 0.50) = $20.14*
Unit cost computation:
Direct materials...............................
Direct labor......................................
Overhead.........................................
Total............................................
Eaters
$12.00
4.00
10.07
$ 26.07
Edgers
$45.00
30.00
20.14
$ 95.14
Problem 11.32
2.
(Concluded)
Unit cost under JIT:

Eaters: $425,000/20,000 = $21.25
Edgers: $2,225,500/30,000 = $74.18*
3.
JIT costs are more accurate because of the following reasons:

a. All costs except building and grounds are directly attributable to each
product.
b. It can be argued that building and grounds costs are assigned using an
activity-based approach.
The assignment is activity-based because costs are traced to activity (space
occupied) and then to products based on the activity consumed (space
occupied). Since cells are dedicated to the production of a single product,
whatever causal factor is used to allocate service costs to the cell is the
same causal factor used to allocate the costs to the product.
A functional-based costing system first assigns costs to departments and
then products using only unit-based drivers. Yet, maintenance and materials
handling are not unit-based activities.
4.
JIT overhead costs: $599,500 ($99,000 + $75,000 + $350,500 + $75,000)

Pre-JIT overhead costs: $805,000
Decrease:
$805,000
599,500
$ 205,500
Overhead costs decreased by $205,500. This decrease can be explained by

such factors as the use of interdisciplinary labor, total quality control,
decentralization of services, and the physical organization of the
manufacturing cell. In particular, materials handling and maintenance
functions are now performed by cell workers, and the physical layout is such
that there is considerably less materials movement.
Problem 11.33
1.
$1,350,000/45,000 = $30.00 per hour

$648,000/27,000 = $24.00 per hour

1,530,000

Wages Payable................................................
2,160,000

3,285,000
1,530,000
1,890,000
270,000
1,530,000
1,755,000*

3,285,000

405,000
3,285,000
405,000
*(81,000 0.5 $30) + (90,000 0.25 $24)

1,530,000

Wages Payable................................................
2,160,000

3,285,000

405,000
1,530,000
1,890,000
270,000
1,530,000
1,755,000
405,000
Problem 11.33
(Concluded)
4.
Under JIT, there are no departments, and the lead time is very short so that it
becomes unnecessary to track work in process. It would be impractical to
track work in process from station to station in a manufacturing cell.
5.
If the only trigger point is when goods are sold, then the entries would be as
follows:
Wages Payable................................................
2,160,000
3,285,000
1,890,000
270,000
1,530,000
1,755,000
405,000
405,000
This backflush variant would operate only in a pure JIT setting. Cycle time
is minutes or hours, goods are shipped immediately upon completion, and
we can then argue that the manufacturing costs of the day ought to flow
directly into the cost of goods sold account.
Problem 11.34
1.
The manufacturing cell should be organized with a cutter, laser, wrapping

machine, welder, and testing equipment so that one heater can be produced
from start to finish in the cell. In addition to physically grouping all of the
equipment needed for production, workers are trained to operate and
maintain each piece of cell equipment. They may do minor repairs, move
partially finished goods from one station to the next, and clean up. This
differs from the current arrangement in that all these functions are separately
assigned to specialized departments. Typically, a batch of units (e.g., 300
metal pipes) will be processed before being passed on to the next
department. These batches are transported from one location to the next by
materials handlers. The cell organization would eliminate the movement from
one department to another. There would be training costs associated with the
transition to JIT because the workers would have to be trained to perform a
variety
of
tasks
as
opposed to the specialized labor orientation now used.
Problem 11.34
(Continued)
2. In a cell structure, as soon as a unit is completed, it is passed on to the next

process. Thus, for the first unit, laser must wait 10 minutes, welding must
wait 20 minutes, and testing must wait 30 minutes. After the first unit, there is
no waiting time for the subsequent process. Production occurs
simultaneously for all four processes. Thus, one unit is produced every 10
minutes (1/6 hour). The production time for a batch of 300 is now 50 hours
(1/6 300) plus the initial 30 minutes waiting time. Lead time for the 300 units
has been cut by nearly 75%. Reducing lead time increases responsiveness
and should produce a reduction in costsparticularly inventory-related
costs. Lower costs and faster response time should improve Reddys
competitive position.
3.
Structural activities: Grouping employees and selecting process technology.

Procedural activities: Using employees, providing quality, and providing plant
layout. Operational activities: Materials movement, using labor, inspecting
batches. The driver for grouping employees is the number and type of work
units. The work unit selected is the cell and this usually reduces the number
of employees. The driver for process technology is JIT the type of process
technology employed here that dictates the selection of the cellular structure.
The driver for using employees is degree of involvementa high level of
involvement is mandated for JIT to be successful. Total quality management
also must be chosen and drives the cost of providing quality. Layout
efficiency drives the cost of plant layout. For the operational activities,
distance moved is probably the fundamental cost driver that was altered to
drive down the cost of materials handling. By grouping into cells, the
distance moved is so small as to eliminate materials handling as a significant
activity. Using labor is driven by labor hourswhich have been reduced to
drive down costs of labor usagereduced because laborers are involved in
multiple tasks and because some of the tasks have been eliminated or
reduced. The driver for inspection is inspection hours, which with a total
quality emphasis should be reduced significantly.
4.
Initially, the workers felt threatened by the changes, as their sense of comfort
and routine altered. Further, some were irritated by the need for retraining.
However, once the training was completed and the cell workers gained
experience, they felt a greater sense of satisfaction from the more
challenging and varied tasks. The change to JIT increased employee morale
by lessening the boredom caused by doing only one specialized task all the
time. The workers could see the product from start to finish and so could see
the result of their efforts. Moreover, they played a greater role in determining
how production ought to occur. Their sense of self-worth increased because
they had developed greater skills and were a more vital part of the whole
process.
Problem 11.34
5.
(Concluded)
JIT tends to produce higher-quality products, shorter lead times,

and lower, more accurate production costs. These factors explain
the ability to increase demand. JIT adopts a philosophy of total
quality
control,
striving
for
zero
defects. This requires working closely with suppliers to ensure
that the materials of the necessary quality are delivered at the
necessary time. It also means more worker involvement in
producing a quality product. JIT encourages workers to find ways
of improving qualityto even stop production when necessary to
determine why a problem exists and how to correct it. Lead time
is reduced because of the reorganization of the manufacturing
layout.
Costs are usually reduced by JIT because of reorganization. For
example, there is no longer a need to have materials handlers.
This cost is reduced significantly. Other costs such as that of
running a central store are also reduced or eliminated. As the
per-unit cost drops, it allows the company to decrease the selling
price while increasing or maintaining the units profit margin.
6.
JIT can mean that more manufacturing costs are traceable to individual
products, increasing product costing accuracy. For example, the cutting
machinery was formerly in a department where it was used by several
different products, requiring machinery cost allocation. With cells, the cost of
the cutting machinery within the cell all belongs entirely to the small heaters.
7.
JIT enhances the power of management accounting models by increasing the

accuracy of the inputs to those models. For example, by increasing traceability, it is possible to make better decisions about making or buying a
component or accepting or rejecting a special order. JIT also simplifies the
accounting process, making it easier to understand and use accounting
information. For example, eliminating the need for equivalent units makes it
easier to compute and use product costs in a process-costing environment.
CYBER RESEARCH CASE

11.35
Answers will vary.
The Collaborative Learning Exercise Solutions can be found on the

instructor website at http://login.cengage.com.
The following problems can be assigned within CengageNOW and are autograded. See the last page of each chapter for descriptions of these new
assignments.
Integrative ProblemActivity Based Costing, Strategic Cost Management,

Activity Based Management (Covers chapters 4, 11 and 12)
Integrative ProblemBalanced Scorecard, Quality and Environment Costing,
Strategic Cost Management (Covers chapters 11, 13, and 14)
Blueprint ProblemBasic Concepts, Exploiting Internal Linkages ActivityBased Customer Costing, Activity-Based Supplier Costing
Blueprint ProblemLife Cycle and Target Costing
Blueprint ProblemBackflush Costing

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What are the three viewpoints of product life cycle?

What are the three viewpoints of product life cycle?

What are the four stages of the marketing life cycle?

What are the four stages of the marketing life cycle?

CHAPTER 11

STRATEGIC COST MANAGEMENT

employee participation and plant layout

2. Customer value is the difference between

7. An industrial value chain is the linked set of

3. External linkages describe the relationship

The three viewpoints of product life cycle

The four stages of the marketing life cycle

Life-cycle costs are all costs associated with

The four stages of the consumption life

Agree. According to evidence, ninety percent

Target costing is the setting of a cost goal

then taken to achieve this goal usually by

Cells act as a factory within a factory.

Backflush costing is a simplified approach to

Material usage cost reduction

New price = $8,800 ($1,070,280/50,000) = $8,878.59*

Cornerstone Exercise 11.2

Adverse buying rate = $600,000/7,500* = $80 per adverse purchase

Cornerstone Exercise 11.2

Based on lowest cost: Side Windows: 15,000 from Jones and

Cornerstone Exercise 11.3

Ordering cost allocation for each customer category:

Order cost allocation for each customer category:

Orders for 35 units = 350,000/35 = 10,000 (frequent order category)

Cornerstone Exercise 11.4

$20 300,000; $20 275,000

Logistical and post-purchase activities are not considered in this analysis.

Cornerstone Exercise 11.5

Traditional Journal Entries

Finished Goods Inventory........

Cost of Goods Sold..................

Cost of Goods Sold..................

Backflush Journal Entries: Variation 1

Combined with OH: See next entry.

Conversion Cost Control..........

Finished Goods Inventory........

Cornerstone Exercise 11.5

Cost of Goods Sold..................

Cost of Goods Sold..................

Entries 6 and 7 in Requirement 1 are replaced with the following entry:

(a) No entry for Transaction 1; Transaction 6 is replaced with the following

The Brand A company is pursuing a cost leadership strategy. It emphasizes

Apparently, the post-purchase service component is worth more than the

The banks strategic position is defined by elements of all three general

Cost management was useful in identifying the profitable customer segments

*Rounded to the nearest cent.

This increases the cost of the Curtis carburetor by $3,135,000/120,000 =

Sales revenue = $1.05 44,100,000 = $46,305,000 for each customer type.

This profitability measure is suspect because the customer-related costs are

Activity-based customer costing:

Marketing: Growth stage

Interactive: Marketing and customer viewpoints. Growth stage and customer

Salary of plant supervisor.....................................

DA, if each cell has a meter.