Internal Audit Manual
Internal Audit Manual
AUDIT
MANUAL
December, 2013
AUDIT MANUAL
SECTION 100
100.1:
100.2:
100.3:
100.4:
100.5:
100.6:
100.7:
100.8:
100.9:
100.10:
100.11:
100.12:
SECTION 200
200.1:
200.2:
200.3:
200.4:
SECTION 300
300.1:
300.2:
300.3:
300.4:
300.5:
SECTION 400
400.1:
400.2:
SECTION 500
500.1:
500.2:
500.3:
500.4:
TABLE OF CONTENTS
AUDIT PROCESS
Planning
Entrance Conference
Risk Assessment in Engagement Planning
Establishing Objectives
SECTION 500
500.5:
500.6:
500.7:
500.8:
500.9:
500.10:
500.11:
500.12:
500.13:
500.14:
SECTION 600
600.1:
600.2:
600.3:
600.4:
600.5:
600.6:
600.7:
SECTION 700
700.1:
700.2:
SECTION 800
PERSONNEL
Resource Management
Minimum Training and Experience
Chief Audit Officer
Assistant Director
Auditor
IT Auditor
Audit Assistant
IDENTIFICATION OF FRAUD
Identification of Fraud
Internal Audit Activities and Fraud
GLOSSARY
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
(SECTION 100)
The Office of Internal Audits (hereafter referred to as OIA) Audit Activity Charter is a
formal document that defines the internal audit activitys purpose, authority, and
responsibility. The internal audit charter establishes the internal audit activitys position
within the organization; authorizes access to records, personnel, and physical properties
relevant to the performance of engagements; and defines the scope of internal audit
activities. Final approval of the internal activity resides with the Board. The Chief Audit
Officer (hereafter referred to as CAO) must periodically review the internal audit charter
and present it to senior management and the ASU Board of Trustees for approval.
The most recent activity of the OIA was formally documented and updated by the CAO
and approved by the Chancellor, the Chair of the ASU Board of Trustees (hereafter
referred to as the ASU Board), and the Chair of the ASU Board Audit Committee
(hereafter referred to as the Audit Committee) on March 22, 2013. (See Section 100.2100.11 for discussion of the components of the OIA Audit Activity Charter.)
The mission and scope of the OIA is consistent with The Institute of Internal Auditors
International Professional Practices Framework (IPPF) definition of Internal Auditing.
Internal Auditing is an independent and objective assurance and consulting activity that
is designed to add value to improve the operations of Appalachian State University (the
University). The OIA assists the University in accomplishing its objectives through a
systematic and disciplined approach to evaluate and improve the effectiveness of the
organization's risk management, control, and governance processes.
Also, as a State Agency, the University is required by NC General Statute to establish a
program of internal auditing meeting the requirements of the statute and in
compliance with the current IIA International Standards for the Professional Practice of
Internal Auditing (the Standards). The University has established a program of internal
auditing that:
1. Promotes an effective system of internal controls that safeguards public funds
and assets and minimizes incidences of fraud, waste, and abuse.
IIA IPPF
(100.5) PROFESSIONALISM
Reference:
The OIA activity will be governed by The Institute of Internal Auditors mandatory
guidance including the Definition of Internal Auditing, the Code of Ethics, and the
International Standards for the Professional Practice of Internal Auditing (Standards).
This mandatory guidance constitutes principles of the fundamental requirements for the
professional practice of internal auditing and for evaluating the effectiveness of the
internal audit activitys performance. A Quality Assurance and Improvement Program
(QAIP) is required to ascertain compliance with these Standards. The CAO is responsible
for implementing this program by conducting a thorough self-assessment to be followed
by an external independent validation.
The IIA Practice Advisories, Practice Guides, and Position Papers will also be adhered to
as applicable to guide operations. In addition, the OIA will adhere to Appalachian State
Universitys relevant policies and procedures and the standard operating procedures
manual (Audit Manual).
December, 2013
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
on
the
IPPF,
please
visit
The
IIA
website
Rules of Conduct
1. Integrity: Internal auditors
1.1. Shall perform
responsibility.
their
work
with
honesty,
diligence,
and
1.2. Shall observe the law and make disclosures expected by the law
and the profession.
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
S TANDARDS
The OIA adheres to the Standards of The IIA.
requirements consisting of:
For further information on the Standards, please visit The IIA website (www.theiia.org).
Best Practice recommendations of the Information Systems Audit and Control
Association (www.isaca.org), the Association of College and University Auditors
(www.acua.org) and the National Associations of College and University Business
Officers (www.nacubo.org) are also considered in internal audits and reviews.
(100.6) AUTHORITY
Reference:
The OIA, with strict accountability for confidentiality and safeguarding records and
information, is authorized full, free, and unrestricted access to any and all records,
physical properties, and personnel pertinent to carrying out any engagement in
accordance with NC General Statute 147-64.7 and Session Law 2010-194, Section 21.
All university employees are directed to assist the OIA in fulfilling its roles and
responsibilities upon request. The OIA will also have free and unrestricted access to the
Audit Committee.
The OIA is not authorized to perform operational duties for the University, initiate or
approve accounting or other transactions external to the internal audit office, nor direct
the activities of any university employee not employed by the OIA.
(100.7) ORGANIZATION
Reference:
The CAO will report functionally to the Chair of the Audit Committee and administratively
(i.e., day to day operations) to the Chancellor. The CAO will communicate and interact
directly with the Audit Committee, including in executive sessions and between Audit
Committee meetings, as appropriate.
The Audit Committee shall be composed and organized in accordance with the Audit
Committee Charter (see section 800) as approved by the ASU Board from time to time.
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
The OIA should be free from interference in determining the scope of internal auditing,
performing work, and communicating results. To provide for the independence of the
OIA, its personnel should report to the CAO, who reports administratively to the
Chancellor and functionally to the Audit Committee. The CAO shall have full and
independent access to the Chancellor and the Audit Committee. The CAO will confirm to
the Audit Committee and the ASU Board, at least annually, the organizational
independence of the OIA.
Internal Auditors must exhibit the highest level of professional objectivity in gathering,
evaluating, and communicating information about the activity or process being
examined. Internal auditors must make a balanced assessment of all the relevant
circumstances and not be unduly influenced by their own interests or by others in
forming judgment.
Objectivity and independence are crucial to the duties of the OIA. Either may be
compromised if auditors participate directly in preparing records or accounting
transactions, designing systems and operations, or directing activities of any
organization personnel not employed by the OIA. Therefore, the OIA staff will serve
only in an advisory capacity in these matters.
The CAO will annually ask for written verification by the Auditor's Annual Independence
Statement from the OIA staff that they have reviewed their personal situations for any
possible personal impairment to their independence with respect to ASU. OIA staff
should understand their responsibility to make timely written notification to the CAO in
the event that any circumstance arises during the course of the year that might impair
or appear to impair their independence with respect to any audit.
(100.9) RESPONSIBILITY
Reference:
the
effectiveness
of
the
organization's
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risk
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
Keeping the Chancellor and Audit Committee informed of emerging trends and
successful practices in internal auditing.
Implementing the annual audit plan, as approved, including any special tasks or
projects requested by management and the Audit Committee.
governance,
risk
A written report will be prepared and issued by the CAO or audit designee following the
conclusion of each internal audit engagement and will be distributed as appropriate.
Internal audit results will also be communicated to the Audit Committee and the ASU
Board. The OIA is responsible for appropriate follow-up on engagement findings and
recommendations.
The internal audit report may include managements response and corrective action to
be taken in regard to the specific findings and recommendations. Managements
response, whether included within the audit report or provided thereafter (e.g., within
thirty days) by management of the audited area, should include a timetable for
anticipated completion of action to be taken and an explanation for any corrective action
recommendations that will not be implemented.
The OIA will be responsible for appropriate follow-up on audit findings and
recommendations. All significant findings will remain in an open issues file until they are
cleared.
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
The CAO will periodically report to the Chancellor and the Audit Committee on the OIAs
purpose, authority, and responsibility, as well as performance relative to its plan.
Reporting will also include significant risk exposures and control issues, including fraud
risks, governance issues, and other matters needed or requested by senior management
and the Audit Committee.
In addition, the CAO will communicate to the Chancellor and the Audit Committee on the
OIA quality assurance and improvement program, including results of ongoing internal
assessments and external assessments conducted at least every five years.
The most recent Quality Assurance Review (QAR) independent validation was completed
in July 2013 where the OIA received the most favorable rating of Generally Conforms.
Internal quality assessment will occur annually, and the next external quality
assessment is scheduled for July 2018.
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
C OMPLIANCE A UDITS
A compliance audit measures the compliance of the client with Federal and State laws
and regulations, and/or University policies, such as Travel guidelines or Procurement
Card (P-Card) purchasing policies.
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
S PECIAL I NVESTIGATIONS
These audits include investigations of internal and external hotline reports as well as any
similar types of investigations, regardless of the source. They are often requested by
management and focus on alleged, irregular conduct. Reasons for investigative audits
include: internal theft, misuse of State property, and/or conflicts of interest.
O THER
Other special projects may be performed by the OIA as delegated by the UNCGA, the
ASU Board, the University Chancellor, or other University management.
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
(SECTION 200)
IIA IPPF Standard 1100 states, The internal audit activity must be independent, and
internal auditors must be objective in performing their work. Standard 1120 states that
the individual auditor achieves objectivity when they have an impartial, unbiased
attitude and avoid any conflict of interest. The following steps should be taken to help
preserve objectivity:
1. Internal auditors should not be placed in situations where they feel unable to
make objective professional judgments.
2. The CAO should query the internal audit staff on a yearly basis concerning
potential conflicts of interest and bias and make staff assignments accordingly to
avoid potential problems.
3. Staff assignments should be rotated periodically.
4. Audit results should be reviewed to provide reasonable assurance that the work
was performed objectively before communications resulting from the engagement
are released.
5. Internal auditors should not accept fees or gifts from employees, clients,
vendors, or business associates. To do so is considered unethical and may create
the appearance of impaired objectivity. Internal auditors should report the
receipt of all material fees or gifts immediately to the CAO.
6. The internal audit staff should notify the CAO if at any time they determine or
perceive their objectivity has been impaired. If the CAO determines a staff
members objectivity has been impaired, the CAO will notify the appropriate
parties and will reassign the auditor.
7. Internal auditors are required to wait at least one year before providing
assurance in areas for which they were previously responsible. This includes
persons who are transferred to or temporarily engaged by internal audit.
8. Internal auditors should not assume operating responsibilities of the University.
9. Internal auditors should inform the CAO about any relatives or close friends that
might impair their independence when starting an audit of a particular area.
PA-1210-1, PA-1220-1
IIA IPPF Standard 1200 requires that engagements must be performed with proficiency
and due professional care. Proficiency refers to the internal auditors possession of the
knowledge, skills, and other competencies needed to fulfill their individual
responsibilities. Due professional care is described in terms of applying the care and
skill expected of a reasonably prudent and competent internal auditor and does not
imply infallibility.
1. Professional proficiency is the responsibility of the CAO and each internal auditor.
The CAO should ensure that persons assigned to each engagement collectively
possess the necessary knowledge, skills, and other competencies to conduct the
engagement properly.
2. Internal auditors should
competencies to include:
possess
certain
knowledge,
skills,
and
other
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
PA-1230-1
Internal auditors must enhance their knowledge, skills, and other competencies through
continuing professional development.
1. Internal auditors are responsible for continuing their education in order to
maintain their proficiency. They should keep informed about improvements and
current developments in internal auditing standards, procedures, and techniques.
Continuing education may be obtained through membership and participation in
professional societies and attendance at conferences, seminars, college courses,
and in-house training programs.
2. Internal auditors not presently holding certifications are encouraged to pursue an
educational program that supports their effort to obtain professional
certifications; and to demonstrate their proficiency by obtaining appropriate
professional certification, such as CIA, CISA, CPA, or CFE.
3. Internal auditors with professional certifications should obtain sufficient
continuing professional education to satisfy requirements related to professional
certifications held.
4. The internal audit staff is required to record any training they receive such as
seminars, conferences, and in-house training programs for each fiscal year.
In the promotion of a sound ethical culture in the internal audit activity, all internal
auditors are expected to abide by The IIAs Code of Ethics, specifically including the four
principles of Integrity, Objectivity, Confidentiality, and Competency as set out in the
Code. [See Section 100.5.]
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
As a member of the internal auditing staff, you are representing the highest level
of management. Conduct yourself in a manner that reflects favorably upon you
and those you represent.
You are expected to exercise professional skill,
integrity, maturity of behavior, and tact in your relations with others.
In general, you are encouraged to be friendly, yet professional, with all university
employees without affecting your objectivity. You should guard against any
conduct or mannerisms that present an impression that you consider yourself
superior to any employee. Acknowledge that the client is an expert concerning
their job and area of operations and never imply or communicate that you know
the clients work better than they do. As far as possible, take the position of an
independent/objective analyst and advisor. Avoid the image of policing.
In the course of your assignments, you will be in contact with personnel at all
levels of authority and position. At all times, independence in mental attitude is
to be maintained. Reports resulting from your efforts should always contain full
and unbiased disclosure of all but minor audit findings. Although you report to
the internal auditing activity, you have responsibilities to both management and
the personnel being audited.
Much of your work is confidential; therefore, be discreet on and off the job in
discussing current or past audits or your assessments of internal audit clients.
Judgment should be exercised in the security of internal audit workpapers,
programs, company records, and information at all times.
December, 2013
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
(SECTION 300)
PA-1310-1
PA-1311-1
Quality Assessment Manual - 6th Edition pg. 79-80
Circulation of completed work papers and reports for peer review and
comment.
Periodic activity and performance reporting to the Chancellor and the Audit
Committee.
External assessments will appraise and express an opinion about OIAs conformance
with the Standards and include recommendations for improvement, as appropriate.
An external assessment is required by IIA Standards to be performed, at a minimum,
every five years. The CAO will coordinate with the appropriate university and external
agencies to fund, plan, prepare and execute the QAR.
The external assessment will consist of a broad scope of coverage that includes the
following elements of OIAs activity:
Conformance with the Standards, the Code of Ethics, and the OIAs audit activity
charter, policies, procedures, practices, and any applicable legislative and
regulatory requirements.
The mix of knowledge, experiences, and disciplines within the staff, including
staff focus on process improvement.
The North Carolina Internal Audit Act of 2007 establishes basic standards for external
evaluations. Implementing guidance from the Council on Internal Auditing is published
in their IA Manual (www.osbm.state.nc.us).
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
December, 2013
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
(SECTION 400)
Regulatory compliance and public scrutiny: High public interest and a large
volume of regulatory requirements may increase risk.
Dollar volume and liquidity of assets: A large dollar volume flowing through
a department or unit and a high liquidity of assets generally increases risk.
Other sources to consider are ideas from the audit staff, knowledge of the mission
functions, and external audit information.
The UNCGA requires that all North Carolina Universities submit their audit plans in a
universally prescribed format which divides the audits into categories of: financial
audits,
information
system
controls,
audits/reviews
of
internal
controls,
performance/operational audits, compliance audits, audit follow-ups, special
investigations, and special assignments.
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
2.
Reviewed the results of the annual financial audit with representatives of the
State Auditors Office and discussed corrective actions, if needed.
3.
4.
For any audit finding contained within a report or management letter issued
by the State Auditor, reviewed the institutions corrective action plan and the
report of the internal auditor on whether or not the institution has made
satisfactory progress in resolving the deficiencies noted, in accordance with
North Carolina General Statute 116-30.1 as amended.
5.
6.
Received and reviewed quarterly or four reports from the institutions CAO of
Internal Audit that, at a minimum, reported material (significant) reportable
conditions, the institutions corrective action plan for these conditions and a
report once these conditions had been corrected.
7.
Received, reviewed, and approved, at the beginning of the audit cycle, the
annual audit plan for the Office of Internal Audits department.
8.
Received and reviewed, at the end of the audit cycle, a comparison of the
annual audit plan with internal audits performed by the internal audit
department.
2.
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
3.
Internal audit functions are carried out in a way that meets professional
standards.
4.
The institutions CAO forwarded copies of both the approved audit plan and
the summary of internal audit results, including any reportable conditions and
how they were addressed, to UNC General Administration in the prescribed
format.
_______________________________
[Name of the BOT Chair]
Chair of BOT Audit Committee
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
Met and updated the BOT Audit Committee at least four times this year.
2.
Attended the financial audit exit conference conducted by the State Auditors Office.
3.
Discussed the results of any other audit performed and report/management letter
(i.e., information system audits, investigative audits, etc.) issued by the North
Carolina Office of the State Auditor with either the State Auditors Office or
appropriate campus official.
4.
5.
The audit plan was constructed with the consideration of risk and potential internal
control deficiencies and included any audits outlined by the UNC General
Administration (UNCGA).
6.
Ensured that all internal audits were planned, documented and executed in
accordance with professional standards.
7.
Forwarded copies of both the approved audit plan and the summary of internal audit
results to UNCGA in the prescribed format and updated the BOT Audit Committee for
completion.
_____________________________
[Name of CAO]
CAO of Internal Audits
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
(SECTION 500)
AUDIT PROCESS
(500.1) PLANNING
Reference:
Templates:
PA- 2200-1
Audit Engagement Memo, ASU IIA Standards Checklist Template
The internal auditor plans and conducts the engagement, with supervisory review and
approval.
During the planning portion of the audit, the auditor notifies the client of the audit by
sending an Audit Engagement Memo which identifies the audit purpose and time
period covered by the audit. It also notifies the client of certain documentation that will
be requested and lets them know that an entrance conference will be scheduled to
communicate the details of the planned audit.
During the planning portion of the audit, the auditor also discusses the scope and
objectives of the audit in a formal meeting with organization management, gathers
information on important processes, evaluates existing controls, prepares the audit
program, and plans the remaining audit steps.
As part of OIAs QAIP, the CAO has established an internal audit activity whose scope of
work includes the activities in the Standards and in the Definition of Internal Auditing.
To ensure that this occurs, the CAO has implemented the ASU IIA Standards Checklist
Template to determine IIA Standards compliance with every engagement in the areas
of Independence and Objectivity, Planning, Fieldwork, Reporting, and Monitoring
Progress.
PA-2210.A1-1
Risk Assessment in Engagement Planning
The auditor must conduct a preliminary assessment of the risks relevant to the activity
under review. Engagement objectives must reflect the results of this assessment. The
auditor also considers:
Managements assessment of risks relevant to the activity under review.
Managements process for monitoring, reporting, and resolving risk and control
issues.
PA-2210-1
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
engagement
The CAO is responsible for all internal audit engagements, whether performed by or for
the internal audit activity, and all significant professional judgments made throughout
the engagement.
All engagement working papers are reviewed to ensure they support engagement
communications and necessary audit procedures are performed.
Evidence of
supervisory review consists of the reviewer initialing and dating each working paper
after it is reviewed. Other techniques that provide evidence of supervisory review
include completing an engagement working paper review checklist or preparing a
memorandum specifying the nature, extent, and results of the review.
Engagement supervision also allows for training and development of staff and
performance evaluation.
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
PA-2240-1
Engagement Work Program
The audit program establishes the procedures necessary to complete an efficient and
effective audit. It includes a detailed plan of the work to be performed as well as the
steps required to achieve the audit objectives.
The work program also includes
methodologies to be used, such as technology-based audit and sampling techniques.
There should be sufficient detail for less experienced staff to perform the steps; however
it should not be overly detailed whereby it might cause auditors to execute steps
routinely and override their judgment. The audit program also offers a place to
document expected target and actual dates for starting and completing the
engagement. Total audit hours will also be documented on the audit program.
A well designed audit program provides an outline of the work to be performed,
encouraging a thorough understanding of the department being audited. It acts as a
guide for assigning work and thereby controlling the project from beginning to end. It
creates documentation and evidence that the work was completed.
It assists
managements review to ensure quality. It assures management that all risk areas were
adequately addressed.
The program should be prepared before the beginning of the fieldwork and approved by
the CAO. Audit programs are not set in stone and therefore are modified during the
course of the audit depending on test results or new information obtained, with the
CAOs approval.
A template for the Engagement Work Program is provided at M:Audit Administrative
Info/ASU.OIA Templates/ASU.OIA Audit File Templates/Engagement Work Program.
(500.7) FIELDWORK
Fieldwork is the process of gathering evidence and analyzing and evaluating that
evidence as identified in the planning stage of the audit.
The purpose of fieldwork is to accumulate sufficient, reliable, relevant, and useful
evidence to reach a conclusion concerning the performance expectations, and to support
the audit comments and recommendations. Audit evidence is sufficient when it is
factual and would convince an informed person to reach the same conclusion. Evidence
is reliable if it consistently produces the same outcomes. It is relevant when it is directly
related to the audit comments, recommendations, and conclusions. Useful information
supports the audit comments and recommendations.
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
PA-2300-1
ASU website (https://password.appstate.edu/pswdchgform/UniversityPolicies.aspx)
Certification: Statement of Confidentiality
Auditors need to consider concerns relating to the protection of personally identifiable
information gathered during audit engagements as advances in information technology
and communications continue to present privacy risks and threats. Privacy controls are
legal requirements in many jurisdictions. Personal information generally refers to data
associated with a specific individual or data that has identifying characteristics that may
be combined with other information. It includes any factual or subjective information,
recorded or not, in any form or media. Personal information includes:
Name, address, identification numbers, income, blood type.
In many jurisdictions, laws require organizations to identify the purposes for which
personal information is collected at or before the time of collection. These laws also
prohibit using and disclosing personal information for purposes other than those for
which it was collected except with the individuals consent or as required by law. It is
important that internal auditors understand and comply with all laws regarding the use
of personal information in their jurisdiction. If the internal auditor accesses personal
information, it may be necessary to develop procedures to safeguard this information.
For example, the internal auditor may decide not to record personal information in
engagement records in some situations. The internal auditor may seek advice from
legal counsel before beginning audit work if there are questions or concerns about
access to personal information.
Appalachian State University maintains strict confidentiality requirements and
regulations in compliance with the Gramm-Leach-Bliley Act (GLBA), Family Educational
Rights and Privacy Act of 1974 as amended (FERPA), and the Health Insurance
Portability and Accountability Act (HIPAA) in addition to other federal and state laws.
These laws pertain to the security and privacy of all non-public information that may be
considered confidential or sensitive including student information, employee
information, and general University information whether it is in hard copy or electronic
form.
All University employees are required to read and agree to the online Statement of
Confidentiality. The review and agreement to this policy is required when establishing
a secure password for the first time and annually thereafter.
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
PA-2330-1
Tickmark Legend
Internal auditors must document relevant information to support the conclusions and
engagement results. Work papers document the information obtained, the analyses
made, and the support for the conclusions and engagement results. The CAO reviews
the prepared work papers. Engagement work papers generally:
Aid in the planning, performance, and review of engagements.
internal
audit
activitys
quality
assurance
and
To encourage consistency across the staff, the CAO has established a Tickmark Legend
defining certain tickmarks that will be used in audit testing.
Work papers should be:
Legible and neatly prepared.
Restricted to matters that are materially important and relevant to the objectives
of the assignment.
Information should be clear and complete, yet concise. Normally, each work paper
should be limited to only one subject and only one side of the paper should be used.
Unnecessary or irrelevant work papers should not be prepared or kept in the files.
Each set of work papers should contain sections for purpose, source, scope, and
conclusion. As applicable, include the elements of criteria, methodology, condition,
cause, effect and recommendation in the appropriate section.
1. Purpose: The purpose section of the work papers explains why auditors are
doing the audit work and what the auditors are trying to accomplish.
2. Source: The work papers should tell the reader where the auditors obtained the
information. Auditors should provide enough detail to permit an independent
reviewer to find the source of the information recorded in the work paper without
assistance.
3. Scope: The work papers should also define the parameters of the information
gathered and how the auditors did the work. It provides things such as the total
number of items available for selection and the number selected, the basis for
choosing what the auditors examined, or the period covered.
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
PA-2410-1
The principal product of an audit is the final report in which the auditor expresses an
opinion, presents the audit findings, and discusses recommendations for improvement.
To facilitate communication and ensure that the recommendations presented in the final
report are practical, the auditor should discuss the rough draft with the client prior to
issuing the final report.
Audit reports are to contain, at a minimum, the purpose, scope, and results of the
engagement:
1. Purpose statements describe the engagement objectives and may inform the
reader why the engagement was conducted and what it was expected to achieve.
2. Scope statements identify the audited activities and may include supportive
information such as time period reviewed and related activities not reviewed to
delineate the boundaries of the engagement. They may describe the nature and
extent of engagement work performed.
3. Results can include findings or recommendations and action plans.
a. Audit Findings should include the nature of the findings, the criteria used
to determine the existence of the condition, the root cause of the
condition, the significance of its impact, and what the internal auditors
(with managements input) recommend should be done to improve the
situation. Fully developed findings are easily understood, convey impact
and significance to appropriate management, and enhance the likelihood
and sustainability of improvement action.
The internal auditor may
communicate less significant observations or recommendations informally
as oral findings or best practice recommendations.
b. Recommendations and action plans are based on the internal auditors
findings. They call for action to correct existing conditions or improve
operations and may suggest approaches to correcting or enhancing
performance as a guide for management in achieving desired results.
Recommendations can be general or specific. For example, under some
circumstances, the internal auditor may recommend a general course of
action and specific suggestions for implementation.
In other
circumstances, the internal auditor may suggest further investigation or
study.
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
PA-2440-1
The internal auditor-in-charge is responsible for scheduling the exit conference before
the CAO issues the final engagement communications.
The goal is to have
knowledgeable and accountable audit, client, supervisory, and management personnel
attend the meeting who can make decisions and implement agreed improvements. The
CAO and the auditor-in-charge as well as any staff auditors the CAO deems necessary
should also attend the exit conference. The purpose of the exit conference is to inform
management of the audit results and the report process, reach final agreement on
findings, and finalize planned improvement actions. Management can also provide an
update on any actions already taken.
Management of the audited activity should have an opportunity to review a draft of the
engagement issues, observations, and recommendations.
These discussions and
reviews help avoid misunderstandings or misinterpretations of fact by providing the
opportunity for the engagement client to clarify specific items and express views about
the observations, conclusions, and recommendations.
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
PA-2500-1, PA-2500.A1-1
of
management
Receiving periodic updates from management to evaluate the status of its efforts
to correct observations and/or implement recommendations.
December, 2013
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
December, 2013
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
(SECTION 600)
PERSONNEL
(600.1) RESOURCE MANAGEMENT
The CAO should ensure that internal audit resources are appropriate, sufficient, and
effectively deployed to achieve the approved audit plan.
1. Staffing plans and financial budgets, including the number of auditors and the
knowledge, skills, and other competencies required to perform their work, should
be determined from the annual audit plan, administrative activities, education
and training requirements, and audit research and development methods.
2. The CAO should establish a program for selecting and developing the human
resources of the internal audit activity. The program should provide for:
Developing written job descriptions for each level of the audit staff.
Assessing the adequacy of staff resources and expertise in relation to the annual
audit plan and recommending enhancements where necessary.
Communicating the results of audit and consulting projects via written reports
and oral presentations to management and the Board of Trustees Audit
Committee.
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
Benchmarking
improvement.
audit
work
processes
and
promoting
continuous
process
(600.5) AUDITOR
The Auditor position has responsibility for conducting advanced professional auditing
assignments. Types of audits performed include financial, compliance, performance,
investigative and follow-up audits. The scope of the positions contact and responsibility
extends to all University related functions. This position is required to work with a
minimum of supervision, requires substantial knowledge and skills in the auditing field,
and must be able to complete an audit from beginning to end. Audit assignments will
include annual financial and/or compliance audits of University functions such as New
River Light and Power, the Department of Athletics, the University Bookstore, Food
Services, Financial Aid, and other University accounts. This position will also provide
assistance as needed to the State Auditors office in their annual financial audit of the
University. This position will also work on investigations of suspected irregular financial
activities of University employees as well as performance and operational audits of
University functions.
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
(600.6) IT AUDITOR
The primary purpose of the IT Auditor position is to assist the OIA in providing the
University with reasonable assurance that the proper controls are in place to protect the
confidentiality, integrity and security of the Universitys information systems. This
position is responsible for conducting audits of information systems configurations and
environments of the University mainframe computers and the user financial areas.
Included are audits of the IT general controls, including access controls, program
maintenance, disaster recovery plans, security issues, and systems software in the
Computer Center and user financial areas. This position works closely with ASUs
Information Technology Services and the Office of the State Auditor during any and all
information systems audits. This position is also responsible for reviewing controls on
other campus stand-alone systems, extracting data for financial and performance audits
performed by other audit staff, and working on compliance, departmental, investigative,
and other audits as required.
December, 2013
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
(SECTION 700)
IDENTIFICATION OF FRAUD
(700.1) IDENTIFICATION OF FRAUD
The OIA supports managements efforts to establish a culture that embraces ethics,
honesty, and integrity. The OIA assists management with the evaluation of internal
controls used to detect or mitigate fraud, evaluates the organizations assessment of
fraud risk, and is involved in any fraud investigations.
A. Prevention: Establishing a culture of integrity is a critical component of fraud
control. Senior management must set the tone at the top and model the highest
level of integrity. The internal auditors may advise management on methods to
ensure integrity. As part of their assurance activities, internal auditors watch for
potential fraud risk, may assess the adequacy of related controls, and make
recommendations for improvement.
B. Detection:
Because the internal auditors are exposed to key processes
throughout the University and have open lines of communication with the senior
administration and the Audit Committee, they are able to play an important role
in fraud detection. The OIA is responsible for responding to issues raised on
hotlines, employee tips or through other processes that may lead to the detection
of fraud; however, audit procedures alone, even when carried out with due
professional care, do not guarantee the detection of fraud.
C. Investigation: The investigation of fraud consists of performing procedures
necessary to determine whether fraud, as suggested by the indicators, has
occurred. It includes gathering sufficient information about the specific details of
a discovered or suspected fraud.
Internal auditors, lawyers, investigators,
security personnel, and other specialists from inside or outside the organization
are the parties that usually conduct or participate in fraud investigations. If a
fraud is detected and investigated and it appears there is sufficient evidence, the
CAO will notify the University Police and the State Bureau of Investigation (SBI).
At this point the OIA may continue with the investigation, issue a report of its
findings and conclusions, or turn the investigation over to the SBI. Internal
auditors are not expected to have knowledge equivalent to that of a person
whose primary responsibility is detecting and investigating fraud.
Access to employee computer files and email accounts will require authorization from
the University Attorney to the Chief Information Officer of Information Technology
Services.
There are various approaches that the CAO may use in considering fraud while
conducting internal audit activities:
December, 2013
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
(SECTION 800)
Review the results of the Universitys annual financial audit with the State Auditor
or a designated representative thereof.
Discuss the results of any other audit performed and report/management letter
(i.e., information systems audits, investigative audits, etc.) issued by the State
Auditor with the State Auditor or his staff, the CAO, or the appropriate campus
official(s).
For any audit finding contained within a report or management letter issued by
the State Auditor, review the institutions corrective action plan and receive a
report once corrective action has taken place.
Discuss the results of any audit performed by independent auditors and, if there
were audit findings, review the institutions corrective action plan and receive a
report once corrective action has taken place.
Review all audit reports and management letters issued with respect to entities
associated or affiliated with the University.
Have a functional reporting relationship with the CAO to enable the CAO to meet
privately to discuss professional issues freely with the Audit Committee and its
chairperson, even though the CAO also will report administratively to the
Chancellor.
Receive quarterly reports from the CAO that, at a minimum, report material
(significant) reportable conditions and the corrective action plan for these
conditions.
Receive, review, and approve a summary of the annual internal audit plan for the
University at the beginning of the annual audit cycle. The annual audit plan
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
Receive and review an annual summary of audits performed by the CAOs office
and a comparison of the plan set forth at the beginning of the cycle to the audits
actually performed.
Ensure that internal audit functions are conducted in accordance with professional
standards, including assurance that the University is performing self-assessment
of operating risks and evaluation of internal controls on a regular basis.
Resolve, or assist the ASU Board in resolving, disagreements between the CAO
and University administration concerning audit findings and recommendations.
Prepare and forward to the UNC Board of Governors an annual summary of the
work performed by the Audit Committee, including a report of the work of the
University Internal Auditor that indicates any identified material reportable
conditions and how they were addressed.
Confirm annually that all responsibilities outlined in this charter have been carried
out as part of the annual internal assessment.
Perform such other duties and tasks as may be assigned or requested from time
to time by the ASU Board.
AMENDMENTS
The Audit Committee, with the assistance of the CAO and University legal counsel should
annually review and assess the adequacy of the Audit Committee Charter, and prepare
any suggested revisions or additions to the ASU Board for its consideration. Revisions or
additions to this Charter shall be made and effective as approved by the ASU Board.
December, 2013
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS
AUDIT MANUAL
GLOSSARY
REFERENCE TO ABBREVIATIONS
ASU Board
Audit Committee
CAO
IIA
IPPF
IT
Information Technology
NC GS
OIA
OSHR
PA
P-Card
QAIP
QAR
SBI
Standards
the University
UNC
UNCGA
December, 2013
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APPALACHIAN STATE UNIVERSITY OFFICE OF INTERNAL AUDITS