Terri Alcazar

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TERRI ALCAZAR

227 Railroad St • Chelsea, Michigan 48118 • (734) 433-9770 • t.alcazar@comcast.net

SALES AND MARKETING EXECUTIVE


eMarketing Strategy / Customer Engagement / Strategic Brand Positioning

Results producing Sales and Marketing Professional accomplished in driving revenue growth, product
line expansion and market penetration through customer engagement. Adept at identifying customer
objectives and developing comprehensive outcome based programs in support of business goals and
objectives. Expertise in directing the creation of marketing tools and steering the execution of marketing
and lead generation programs. Recognized pioneer in eMarketing channels and outreach (featured speaker
on Heller Reports Roundtable). Driving sales growth in targeted markets through implementation of key
projects. Adept at communicating with internal stakeholders across the organization and vendors, to
coordinate overall sales and marketing efforts.

• Strategic Market Planning • New Market Penetration


• Innovative Marketing Communication • Market Research & Analysis
• eMarketing Program Strategy • New Product Development and Launch
• Award Winning Direct Marketing • $1M+ Budget Administration
• Customer Engaging Focus Groups • Brand Management

PROFESSIONAL EXPERIENCE
VICE PRESIDENT OF MARKETING, September 2008- February 2009

QUANTUM LEARNING TECHNOLOGIES, Ann Arbor, Michigan

Quantum Learning Technologies are the creators of Ramps To Reading and SkateKidsOnline.
These programs combine science- based literacy and cognitive development techniques with
interactive programs that incorporate virtual worlds, avatars and social networking.

Set up marketing department from ground zero. Define and implement corporate identity/image.
Develop corporate branding guidelines, website, and literature. Develop and implement web 2.0
marketing strategies for teacher level marketing and ecommerce. Set up “SalesForce”CRM for
sales and marketing dashboards. Leverage relationships with advertising and media for
partnerships, i.e Edutopia and the George Lucas Foundation. Submit for industry product awards.
Finalist for CoDie award 2008. Set strategy and implement customer functions. Set up trade
show strategy and lead generating functions at reading and Title 1 conferences. Attend Board
meetings. Interface with Venture Capital board members.
Managed 2 direct reports. Selected and managed several creative freelancers and projects.

DIRECTOR OF MARKETING, 2000 – September 2008


GALE – Farmington Hills, Michigan
…Continued…
TERRI ALCAZAR Page Two
Professional Experience Continued

Gale®, a part of Cengage Learning, is a world leader in e-research and educational publishing
for libraries, schools and businesses.

Define strategy for and develop, execute, and manage comprehensive marketing plan encompassing
integrated marketing initiatives designed to penetrate and grow targeted markets. Communicate with
customers, management, internal departments, and vendors to coordinate overall marketing effort in
accordance with corporate goals. Plan and carry out regional market research and analyses. Play integral
role in product development activities. Lead and direct forward-thinking marketing team. Prepare and
manage $1-million marketing budget.
Selected Contributions:
 Most successful new product launch in Gale company history.
 Pioneered eMarketing for Gale
 Multiple TARGET awards Direct Marketing Association of Southeastern MI
 Recognized leader in eMarketing- Featured speaker on Heller Reports Round Table

SENIOR ACCOUNT MANAGER , 1999 – 2000


Gale Group, a Thomson Corporation – Farmington Hills, Michigan
Sold online proprietary and aggregated content to K12 schools. This was a new sales division for Gale,
merging product content from 3 Thomson companies: Gale, IAC and American Journey. Migrated K12
customers from CD type platforms to online web access. Selected as a member of Y2K response team for
web issues anticipated for Y2K.
Large Account management of several multistate and state wide consortia accounts with in my territory
and in open territories.
105% of goal winning the sales incentive trip.

DISTRIBUTOR, 1996-1998
SELF EMPLOYED –Central California

Selected Contributions:
 Successfully opened new territory for circulating nonfiction print titles in the Central Coast and
Valley of California. Carrying 65 publishers for the K-12 market.
 4 full time representatives working for me.

DIVISION SALES MANAGER, 1982 – 1997


WORLD BOOK EDUCATIONAL PRODUCTS– Chicago, Illinios
Fortune 500 company
Worked within a team environment to carry out a full range of field sales and local marketing functions.
Managed a direct to consumer independent representative channel as well as school, library and
institutional sales channel.
Opened and built 4 new Division territory offices from the ground up.
Ran weekly sales meetings in each territory.
Attended and participated in branch and corporate management meetings and conference calls.
Hired. Fired. Conducted classroom training for new representatives (primarily Educators) and field
training for District Managers.
Mentored successful District Managers. 3 of my District Managers were Flying Circus Award winners the
highest level of recognition awarded for Sales Managers at each level annually.
Responsible for a minimum of 4% penetration of the consumer market in each new territory.
Developed successful nontraditional lead generation strategies for my sales teams.
Selected Contribution:
 Flying Circus Division Manager Award winner with over 345% increase in territory sales units
and 70% sales units from new producers.
 Flying Circus finalist 3 years consecutive.
o Flying Circus was a national award recognizing superior sales achievements in 7 different
categories.
 Tree of Life (Based on sales units from new producers) award winner every year with the
company.
 5-10 District Managers directly reporting to me with part time consumer sales representative
teams as large as 300.
 Represented Sales Management within new product development team for Alphabet Pals
preschool enrichment program. Developed a preschool enrichment marketing program generating
within preschools and day cares for consumer sales of this new product.
 Made motivational tapes and cassette tapes on sales strategies the company distributed to various
levels of management.

EDUCATION & CREDENTIALS

Central Michigan University •Mount Pleasant, Michigan, USA


Special Education

Cambridge Who’s Who in Marketing 2008, 2009

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