Oa Mark Scheme

OFFICE ADMINISTRATION
MARK SCHEME
Name of student _______________________________________________ Registration No.______________
Criteria 1
Descriptor
Marks
Marks
Preparation
Awarded
Total 13 marks
The candidate has:
1. Included a title page
1
Title page includes project and names of
(maximum 1 page)
candidate, school and teacher
Title page is incomplete

0
2. Included a table of contents

(maximum 2 marks)
Table of contents includes:

(i)
A heading and a list of topics

1
(ii)
3. Stated the title of the

project
(maximum 2 marks)
4. Listed TWO aims of the

project
(maximum 2 marks)
5. Listed TWO functions of

the relevant department of
the firm chosen for the
project
(maximum 2 marks)
6. Prepared ONE piece of
correspondence requesting
permission to conduct the
project
(maximum 4 marks)
NB. No marks will be awarded
for correspondence not
composed by the student as
evidenced by official circular
letter from teacher or principal
Title of project is related to the objectives

in the syllabus and to the business being
studied
1
2
Title of project is outside the scope of the

syllabus or not clearly stated
Aims of the project are relevant,

unambiguous and clearly stated
One Aim of the project are irrelevant,

ambiguous or not clearly stated
2 functions accurately stated
1 function accurately stated
1
2
1
2
Correspondence incorporates all aspects

of a business letter including
(i)
Matching
salutation/complementary close
(ii)
Correct grammar/spelling (no

errors)
(iii)
Relevant content
1
1
1
(iv)
CXC 09/0/SYLL 12
Page numbers
Appropriate presentation
TOTAL
13MARKS
CRITERIA 2
Gathering Data
Total 15 Marks
1. describe the methodology
employed for the project
(3 marks)
Descriptor
2. FIVE questions asked of

personnel of the firm selected
for the project (3 marks)
3. schedule of activities for

conducting the project
(5 marks)
4. submitted evidence of
regulations and policies
governing the firm selected for
the project (4 marks)
A specimen of a data fathering instrument

is submitted
An explanation of why the particular
instrument was chosen above all others
given
An explanation of how the instrument was
used is given
Five questions are relevant to the aims of
the project, clear and unambiguous
Three to Four questions are relevant to the
aims of the project, clear and
unambiguous
One or two questions are relevant to the
aims of the project, clear and
unambiguous
Table provided with the heading showing
Dates, Activities and Comments with
10-12 activities listed
Sequence of activities are relevant to the
project and comments support the followup actions or decisions made
every 3 activities 1 mark
ONE piece of legislation governing the
work place is referenced
1
3
1-4
An explanation of how the candidate

became aware of the legislation is given
ONE of the health and safety practices

observed when carrying out the Project is
stated
ONE staff rule with which the candidate

had to comply in carrying out the Project
is stated
TOTAL
CXC 09/0/SYLL 12
Marks
1
15
MARKS
Marks
Awarded
CRITERIA 3
Presentation
Total 22 Marks
1. Presented a written
report
(8 marks)
Descriptor
Limitations relevant and clearly discussed
Limitations relevant but not clearly discussed
Findings relevant and clearly discussed
34
Findings relevant but no clearly discussed
12
Recommendations relevant and clearly discussed
Recommendations relevant but not clearly

discussed
A 4-column table completed with headings Date,
Equipment used, Purpose of equipment and
Suitability for tasks is completed
2. assessed the impact of

office equipment used in
the business selected for
the project
(4 marks)
Accurate response on purpose and suitability of

equipment for task.
For persons interviewed, list comprises date, place
and job title
3. prepared a
bibliography
acknowledging al sources
of information in
alphabetical order (2
marks)
4. presented information
in a logical manner using
correct grammar
(4 marks)
5. completed project
with all required
components in an
acceptable manner
(4 marks)
CXC 09/0/SYLL 12
Marks
For publications list comprises the names of the

author, publisher and year published
For internet sites list comprises the address of the
website, names of authors and organisations and
dates accessed.
Information is well presented and ideas are
communicated in a highly effective manner with
no spelling or grammatical errors
1-3
Information is presented in a very good and

meaningful manner with no more than two spelling
or grammatical errors
Information is fairly well organised and ideas are

communicated satisfactorily with no more than
two spelling or grammatical errors
Information showed weaknesses in syntax,

spelling, punctuation or the sequencing of ideas
All required components included
1
1
Use of appropriate chart/graphics to compliment

project
Overall appearance of project:

- Very good
- adequate
TOTAL
2
1
22
MARKS
Marks
Awarded
CXC 09/0/SYLL 12

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OFFICE ADMINISTRATION

Title page is incomplete

2. Included a table of contents

Table of contents includes:

A heading and a list of topics

3. Stated the title of the

4. Listed TWO aims of the

5. Listed TWO functions of

Title of project is related to the objectives

Title of project is outside the scope of the

Aims of the project are relevant,

One Aim of the project are irrelevant,

2 functions accurately stated

1 function accurately stated

Correspondence incorporates all aspects

Correct grammar/spelling (no

2. FIVE questions asked of

3. schedule of activities for

A specimen of a data fathering instrument

An explanation of how the candidate

ONE of the health and safety practices

ONE staff rule with which the candidate

Limitations relevant and clearly discussed

Limitations relevant but not clearly discussed

Findings relevant and clearly discussed

Findings relevant but no clearly discussed

Recommendations relevant and clearly discussed

Recommendations relevant but not clearly

2. assessed the impact of

Accurate response on purpose and suitability of

For publications list comprises the names of the

Information is presented in a very good and

Information is fairly well organised and ideas are

Information showed weaknesses in syntax,

Use of appropriate chart/graphics to compliment

Overall appearance of project:

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