IT Operations - Information Backup

Document No.
ISMS/IBU/AP6
IT Operations
Information Backup
1. Approval and Authorisation

Completion of the following signature blocks signifies the review and approval of this Process
(signed copy held in safe)
Name
Authored by:-
Job Title
Signature
Date
Technical Support Officer
<Name>
Approved by:<Name>
Authorised by:<Name>
Information Security
Officer
Director of Finance & IT
2. Change History
Version
Date
Reason
Draft 1.0
First draft for comments
Draft 1.1
Amendments to Appendix 3
Version 1.0
First Version
Version 1.1
Amendments to tape back up record sheet
Exemplar_Information Backup V1.1.rtf
<Date>
Uncontrolled Copy When Printed
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Document No.
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3.
IT Operations
Information Backup
Contents
1.
Approval and Authorisation..................................................................................1-1
2.
Change History ......................................................................................................1-1
3.
Contents .................................................................................................................1-2
5.
Introduction ............................................................................................................1-3
6.
7.
Data Backup Statement.........................................................................................1-3

I nformation Back-up Process .....1-3
7.1 Overview ...1-3
7.2 Storage.1-4
7.3 Safety.. 1-4
7.4 Tape Change Procedure...1-4
7.5 Back-up Procedure1-5
7.6 Back-up checking and verification....1-5
Appendix 1 - Machines that are backed up each week-day evening 2-1

Appendix 2 - Ground rules for working in the computer room.... 3-1
Appendix 3 - Computer room keys and extinguishant system.. 4-1
Appendix 4 - Loading and unloading tapes for the different types of drives..5-1
Appendix 5 - Rota of back-up tapes....6.1
Appendix 6: Tape Change Log (TCL)..7.1
Appendix 7: ENERGY backup..8.1
Appendix 8A: To run the daily checks on the (Example) DEC Alpha.....9-1
Appendix 8B: Daily Tasks Check List & Results (Example) DEC Alpha.10-1
Appendix 9: Back-up procedure11-1
Appendix 10: Syncronise procedure12-1
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IT Operations
Information Backup
5. Introduction
To allow data essential to the business of the Trust to be restored or recovered as quickly as
possible in the event of data loss or corruption on one or more of its computer systems.
In order to achieve this there must be set procedures to cover:
a) the copying of data to a medium which can then be stored in a secure place (back-up).
b) the retrieval of data from copy made on the medium in a) above (restore).
c) the secure storage of media containing the data copies made in a) above.
d) the recording of details about the media and what data it stores to facilitate the easy and
correct identification of a particular item of storage media when it is necessary to retrieve data
from it, as in b) above.
e) testing the quality of the back-ups made in a) above both by log checking, verification
techniques and by test retrieval of data from an item of storage media.
6. Data Backup Statement

It is the policy of the NHS TRUST that all central systems will have daily backup regimes
formalised in the appropriate job run manual. Such backups will have a minimum of five
days cycle before media is overwritten.
All networked PCs will use the designated drives on the server. Under no circumstances
should data be stored on the local drives of PCs which are connected to the network.
Floppy disks etc. must never be used to store data, but only for transferring data."
7. Information Back-up Process

7.1
Overview
These procedures only cover the centralised computer systems and servers controlled
by, and operated for the Trust's behalf, by the IT Operations department. The machines
that fall with these criteria (ie needing to be backed-up by the IT Operations department)
listed in Appendix 1.
It should be noted that these servers are the ONLY computers that are backed up by the
IT Operations department. Generally, all data and information on computers should be
saved only on the Cxxxx system - whose data is backed-up using the procedures
outlined in this document. Data stored anywhere else (eg on a PC's hard disk) will NOT
be backed-up by these procedures. IN SUCH A CASE ANY DATA NOT STORED ON
THE CXXXX SERVERS (or other servers backed up in these procedures) WILL BE
LOST IF THE MEDIUM IT IS STORED ON IS LOST OR DAMAGED OR OTHERWISE
MADE UNREADABLE.
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IT Operations
Information Backup
(Homeworkers who dial-in to Cxxxx can use the "Syncronise" procedure to copy files on
their Trust-owned home computers to Cxxxx. These files, once copied to Cxxxx, will be
backed up as part of the overnight back-ups described in this document. Instructions on
using the "Syncronise" facility can be found in Appendix 10 of this document.)
There are five sections to ensure that the Trust's information and data systems on
computer are backed-up safely and correctly.
7.2
Storage
The tapes are kept in a locked fire safe in the underground car park of <Site 1>. One set
is kept in an off-site archive for security purposes.
The tapes must be stored upright (ie standing on one of the narrow sides) and not lying
down.
The computer room is in the basement, the last door on the left when leaving the building
via the doors to the underground car park.
7. 3 Safety
For safety reasons nobody is to enter the computer room on their own, therefore tape
changing must always be carried out by 2 members of staff from the IT Operations
Department. Please see Appendix 2 - Ground rules for working in the new computer
room.
All rules for staff safety are to be observed while working in the computer room.
7.4
Tape Change Procedure
The tapes are changed every normal working day (ie weekdays except Bank Holidays).
1 The keys to the fire-safe & the computer room are kept in the key box by the Helpdesk
Administrators desk in the IT Operations room. These are collected and signed for by
one of the people who are changing the tapes.
2 The tapes for the day are collected from the fire-safe (in a box so that the tapes do not
run the risk of damage by dropping them).
The fire extinguishant & alarm system must be disabled, using the appropriate keys, on
the control box on the wall outside the computer room. The keys for doing this are held
by Reception and they must be signed in & out by one of the staff changing the tapes.
See Appendix for procedures on operating the control box.
4 The computer room is unlocked (both the metal & inner wooden doors) and
the IT Operations personnel can then enter the computer room and change the tapes.
5 The tapes are unloaded. See Appendix 4 on how to unload the tapes for each of the
different types of drives.
6 Once unloaded the tapes in the machines (from the previous working day) are, in turn,
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Information Backup
removed and the current days tape (see Appendix 5 for rota of tapes to use) for that
machine is inserted and loaded. See Appendix 4 for how to load the tapes for the
different types of drives.
7 When all the tapes have been changed the computer room is locked and the fire
extinguishant and alarm system is reset using the control box see Appendix 3. The
keys to the extinguishant & alarm systems and the outer, steel door must be returned to
Reception.
8 On Mondays to Thursdays the previous working days tapes are placed back in the
fire-safe and locked up. On Fridays, the Thursday night back up tapes are sent to off-site
storage see Appendix 5 for this procedure.
9 The keys are returned to the box in the Helpdesk Administrators desk and signed off
by one of the two people who changed the tapes.
10 Details of the tapes used for that day are entered in the tape change log (TCL) see
Appendix 5.
7.5 Back-up Procedure

For the majority of the Trusts systems the backing up procedure occurs automatically
and out-of-normal working hours. This is in order that there is minimal disruption to the
service offered to users and to ensure the integrity of the data and information being
backed-up.
All systems are backed up fully to tape ie the back-ups are not differential every file is
backed up every night.
Systems on xxxx xxxxx xxxx servers: ie xxx-2, xxx-4, xxxx-1, xxxx-2, xxxx-3, xxx-3,
xxxx-2 and xxxx-12
These servers are backed-up automatically using Arcserve software. The process starts
around 11.0 pm every week-day night.
xxx-xxxxx
This servers back-up starts around 1.10 am each week-day morning using a job entry in
the servers cron.
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IT Operations
Information Backup
Energy
The back-up for the Energy system is initiated manually by the IT Operations department
at a time when the is not too busy doing other operations. This is generally at some time
during each working days afternoon.
The initiation procedure is described in Appendix 7.
7.6 Back-up checking and verification

xxx-2, xxx-4, xxxx-1, xxxx-2, xxxx-3, xxx-3, xxxx-2 and xxxx-12
Daily back-ups are checked by visual checking of the output logs by the
Network/Systems Supervisor.
Less frequently, verification that data is being correctly written to the back-up tapes is
made when a users files are restored to the systems.
xxx-xxxxx
A logging system is in place which can be used to look at detailed aspects of the
overnight back-up of both the National Database and the Unix system in general. This is
used to produce an exception report when various parameters, in the back-up, change.
This report is checked by the IT Operations Manager. Appendices HA & HB give details
of all checking and verification procedures for the xxx xxxxx when done manually and
indicate the types of check done when through the automatic system.
The back-up system for the DEC Alpha is at the Trusts <Site 2> site. From time to time
tests are made to ensure that a back-up on the <Site 1> xxxxxxxxx can be re-loaded onto
the <Site 2> xxx xxxxx server. See Appendix 9 for information about restores etc. (Note
the backup procedure in this document is no longer used, currency of all information
within Appendix 9 should be verified before use.)
Energy
Every day a visual check is made to make sure that the previous days back-up finished
OK. (Ie the session running the back-up has return to the Pick command prompt.)
Once a week a verification check is made to ensure that the back-up has written to the
tape correctly. The procedure for running the verify is given in Appendix 7 step 4.
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Document No.
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IT Operations
Information Backup
Appendix 1: Machines that are backed up

each week-day evening
The machines that currently need backing up to tape are as shown below in the Computer Room
diagram (as at 12th September, 2001 there are 10 machines):
Exxxxyx
xxxx
Xxxx4
Monitor 1
Door
xxxx-1
xxxx-2
xxxx-3
xxx-3
xxxx-2
xxxx-12
Monitor 2
xxx xxxxx
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IT Operations
Information Backup
Appendix 2: Ground rules for working in the

computer room
These rules are not violatable by anyone except by the IT Operations Manager [or in his
absence] the Desktop Systems Development Manager) who can allow the procedures to be
violated. Any violation will be considered a severe disciplinary offence - these rules exist to
protect staff working in this area.
1. Only IT Operations or Systems department personnel can enter the room - all others must be
approved by the IT Operations Manager or the Desktop Systems Development Manager and
escorted by 2 IT Operations staff.
2. No-one is to enter the room alone only the IT Operations Manager or the Desktop Systems
Development Manager.
3. The fire suppression system must be disarmed when staff are in the room.
4. All tasks that can be done from remote consoles must be done from there.
5. Nobody will be forced to use this facility, however objections must be registered, in advance,
with the IT Operations Manager.
6. Cover rosters must include this information.
7. There MUST be TWO people capable of entering the computer room on duty between 9am
and 5pm.
8. Safety training will be given.
9. Any problems or concerns about the computer room should be reported to the IT Operations
Manager or the Desktop Systems Development Manager. Every concern will be investigated.
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Information Backup
Appendix 3: Computer Room Keys and

Extinguishant system
For information: The following documents give further information on the fire alarm &
extinguishant system should the need arise.
The current daily procedure is in Document 1.
Documents 2 & 3 are largely now obsolete and for information only.
Document 1 - Procedure for entering the Computer Room

1 Collect Computer Room key & safe key from the Helpdesk & sign them out.
2 Collect Outer Store & Fire Extinguishant keys from Reception and sign for them in the
Visitors Book.
3 Proceed to the Computer Room outer door.
4 Select the delta headed key and insert it in the Mode Select key hole on the front
panel of the Fire Extinguishant System panel (see Figure 1).
Figure 1.
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Information Backup
5 Turn the key to the left so it points to Manual Only. A green light comes on. Remove
the key.
6 Use the appropriate keys to unlock the steel-faced outer door and the wooden inner
door.
7 Change the tapes according to the relevant sections in this document.
8 Leave the computer room and lock the doors.
9 Insert the delta headed key in the Mode Select key hole on the front panel of the
Fire Extinguishant System panel. Turn key to Automatic & Manual. The orangey-yellow
light comes on (see Figure 1).
10 Return the Outer Store & Fire Extinguishant keys to Reception and sign them back-in
in the Visitors Book.
11 Return the Computer Room key & safe key to the Helpdesk & sign them in.
Should an emergency occur while staff are in the Computer Room

One of two safeguards are in place:
1 There is a panic button in the corner of the Computer Room adjacent to the DEC
Alpha. If an emergency arises while staff are in the Computer Room they should press
the panic button which will raise the alarm at the <Site 1> Reception desk who will
arrange the appropriate response.
2 If staff do not return the Outer Store & Fire Extinguishant keys within a short period of
collecting them the staff on Reception will arrange an appropriate response.
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IT Operations
Information Backup
Document 2:
This procedure is superseded by Document 1 above; this procedure is included for
further information that it may contain.
TEMPORARY PROCEDURE
RE-SETTING FIRE SUPPRESSION SYSTEM
BASEMENT OPERATIONS ROOM
The Fire Suppression detection system is currently in a testing stage before hand over.
If the system should activate the siren within the Operations Room will sound and the
warning strobe light in Reception will activate.
The fire suppression gas will not be released, and the buildings main fire alarm will not
be activated.
If the suppression system activates one of the following personnel should be contacted
to re-set the system.
xxxxxxxxxx Facilities Manager Ext xxxx
xxxxxxxxxxx Assistant Facilities Manager Ext xxxx
xxxxxxxxxxxx I.T. support xxxx
RE-SETTING
1.
Insert key into left hand key switch.
2.
Turn key anti-clockwise to ENABLE CONTROL.
3.
Press silence alarm.
4.
Enter the Facilities Store Room and Operations Room.
5.
Check which detector(s) have activated and make a note. (detector will have
a small light illuminated).
6.
Leave area and secure door
7.
Press the button on the panel marked LAMP TEST & RESET
8.
Turn key clockwise to NORMAL and remove key.
Note
If the above procedure fails to silence the internal sounder Contact
xxxxxx PROPERTY MAINTENANCE. xxxxx-xxxxxx
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Information Backup
Document 3:
This procedure is superceded by Document 1 above; this procedure is included for
further information that it may contain.
If the alarm in the new computer room goes off
THE EXTINGUISHANT SYSTEM & ALARM SYSTEM ARE NOW OPERATIONAL
BOTH SYSTEMS ARE TO BE TURNED OFF AND THE ROOM UNLOCKED BY THE
FACILITIES MANAGER (OR DEPUTY) BEFORE THE ROOM IS ENTERED (SEE
ABOVE NOTES AND ASSOCIATED PROCEDURE DOCUMENTS).
The only time someone will hear the alarm is if they pass the room. They will then alert
Reception who will alert IT to turn off alarm (if facilities management arent around).
The panel layout is:
1 Insert key & turn to Enable control

2 Press Silence Alarm.
3 Enter the Facilities Store Room and Operations Room.
4 Check which detector(s) have activated and make a note. (detector will have a small
light illuminated).
5 Leave area and secure door.
6 Press the button on the panel marked LAMP TEST & RESET
7 Turn key back to Normal.
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Information Backup
Appendix 4: Loading and unloading tapes for

the different types of drives
DLT: xxxx xxxxx xxxx machines: ie xxx-2, xxx-4, xxxx-1, xxxx-2,
xxxx-3, xxx-3 xxxx-2 AND xxxx-12
Figure 1.
1 Press the Tape unload button.

2 Wait until the green Unload tape light appears. ALL OTHER LIGHTS MUST BE OUT
BEFORE REMOVING TAPE (step 3 below).
3 Lift the tape release handle. The tape will move out slightly of the Tape aperture.
4 Take out the tape, place it in its box.
5 Put todays back up tape in the Tape aperture and push it Home.
6 Push the Tape release handle down to lock the tape in.
7 When Tape in use and the two yellow lights on the left hand side are lit the tape is
loaded correctly ready to start the back-ups.
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Other lights
1 The Write protect light shows if the tape is write protected (using a slider on the
spine of the tape). This means that the back-up will not work until the tape is un-writeprotected.
2 Use cleaning tape light indicates just that! A cleaning tape should be inserted in the
Tape aperture (as in steps 5& 6 above. The tape will go through a load process as it
runs the tape through the drive. It will then unload itself automatically. When the green
Unload tape light shows lift the Tape release handle and remove the cleaning tape.
Hopefully the Use cleaning tape light will have gone out and the normal back-up tape
can be placed into the Tape aperture as in steps 5 & 6 above.
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Information Backup
xxx xxxxx DLT
The DLT drive on the xxx xxxxx (which

holds the xxxxxx xxxxxxxx Database
and the xxxxx xxxxxx systems) is more
or less the same as the xxxx xxxxx
xxxxx (above) except it is mounted on
its side see Figure 2.
The xain operational difference

when changing tapes is that the
DLT tape is normally rewound when
the back-up has been completed.
This means that when the tape is
being changed the green Unload
tape light will already be lit. (If this
is not the case the IT Operations
Manager should be consulted
before proceeding.)
The steps to change the tape are:
1 Make sure that the green Unload tape
light is lit. ALL OTHER LIGHTS MUST BE
OUT BEFORE REMOVING TAPE (step 2
below).
2 Lift the tape release handle and move it
from right to left (as opening a door). The
tape will move out slightly of the Tape
aperture.
3 Take out the tape, place it in its box.
4 Put todays back up tape in the Tape
aperture and push it Home.
5 Push the Tape release handle to the
right (like closing a door) to lock the tape
in.
6 When Tape in use and the two

yellow lights, on the bottom of the
drive, are lit the tape is loaded
correctly ready to start the backups.
Figure 2.
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Information Backup
The Energy system

This system uses a DAT tape drive (see Figure 3) which takes a 120m DAT tape.
Figure 3.
1 The Tape in drive indicator should be lit to show a tape is currently loaded.
2 Press the Tape release button the Activity indicator should light.
3 When the tape has rewound it is ejected at the Tape aperture. Both the
4 Remove the tape and place todays tape in the drive. Both the Activity indicator and
the Tape in drive indicator should now be out.
5 Gently push the tape in until the load mechanism is felt to engage (rather like a home
video tape machine). Both the Activity indicator and the Tape in drive indicator should
now be on.
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Information Backup
Appendix 5: Rota of back-up tapes

There are nine sets of tapes used in to back-up the Trusts various production systems
at <Site 1>, <Site 1>.
Currently (24th September, 2001) there are 10 tapes allocated for each day (Monday to
Wednesday and Friday). These are rotated on a weekly basis each set being
overwritten once a week on its allotted day.
There are four full sets of tapes for Thursdays each set being rotated on a four-weekly
cycle so that every fourth week it is overwritten. Thus a set of Thursday tapes is
overwritten every four weeks.
A tenth set of tapes is designated Special and is used to do back-ups in special
circumstances for instance, in periods where there are multiple bank holidays and no
staff are changing the tapes. (All DLT-tape using machines except the xxxxxx leave their
tapes loaded allowing the next back-ups to overwrite the ones already on them. The xxx
xxxxx unloads the tape so overwriting the tape on consecutive nights does not take
place.) The xxxxxx tape is not knowingly overwritten as its back-up process is manually
initiated when the tape is changed. However, for completeness, both the xxxxxx system
and the xxxxxxxxx are included in the Special set of tapes.
The tables below show the tapes changed for each day:
Day/machine
xxxxxx
xxx-2
xxx4
xxxx-1
xxxx-2
xxxx-3
xxx3
xxxx2
xxxx12
xxxxxxxx
Monday
Tuesday
Wednesday
Friday
Machine/
Thursday
Number
1
2
3
4
Special
xxxxxx
xxx-2
xxx4
xxxx-1
xxxx-2
xxxx-3
xxx3
<Date>
xxxx2
xxxx12
xxxxxxxx
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Information Backup
Off-site storage
Once a week a set of tapes is sent off-site in case a situation arises in which the
systems and their back-up tapes kept at <Site 1> are damaged, destroyed or otherwise
put beyond use.
The set of tapes that is sent off-site is the latest Thursday night set. They are collected
each Friday morning around 11am, when the previous weeks Thursday set of back-ups
are returned.
The member of staff who hands the tapes over and receives the set returning
must be a recognised signatory for the process. He or she must sign the form and
return it to the Helpdesk having written the number of the set sent off-site on it.
The returning set of tapes must be placed in the fire-safe with the other sets.
The company who provides off-site storage for the Trust is:
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxx
xxxxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxxxxxxx
phone: xxxx xxx xxxx.
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Information Backup
Appendix 6: Tape Change Log (TCL)

As sample of the form is attached to, and is part of, this Appendix.
How to fill in the Tape Change Log (TCL).

1 On a day when all tapes put in for that nights back-up are the normal tapes just tick
the Full Set column for that day (this will be the usual occurrence).
2 On a day when a different tape to the normal tape is used in a machine tick the New
tape? column for that day (leaving the Full set column empty). In the column for the
tape concerned record the tapes name as on the label so that it can identified at a
later date if necessary). Tick each column for the tapes where normal tapes are used.
3 Thursday tapes are sent off-site on the Friday morning. In the Set number record the
number of the Thursday set used. In Comments & Notes tick Sent when sent to
Recall & (a week later) tick Back when that tape set is returned. The collector from
Recall must either sign one of their blue forms OR fill in the relevant part of TCL6 with
name, signature, date and details of cases sent and returned.
4 If the Special set is used, record this in the Comments & Notes column.
5 The entry for a day should be completed by one of the IT Operations staff who did the
change. They should record their initials in the Comments & Notes column.
6 Record the Monday date for each week in the Week commencing box at the top of
the form.
7 Record if air conditioning units are working (tick for OK X for not OK.)
8 Record any back-ups not run in Comments & Notes.
9 Any other relevant information should be recorded in the General Comments & Notes
box.
10 If cleaning of the Computer Room & Video conference room take s place during a
particular week (usually the week with the 1st of the month in) the the relevant boxes
should be ticked.
11 The log forms should be kept for 1 year. A disposal session should be held at least
every 3 months to dispose of sheets over 1 year old.
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Information Backup
Appendix 6: Tape Change Log (TCL)
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Information Backup
Appendix 7: xxxxxx backup

(Note: To start MVTerm, if not running, click on the MVTerm icon;
from Session go to to mvBASE Server energy 1 inc 0
The above note may not be complete!)
To start backup
Use screen opposite door.
Click on mouse to wake up monitor.
If red Select light is not on 7 then use + or - to move red Select light to the Select light by 7.
This is the Energy machine.
On the terminal (in mvBASE Virtual Terminal):
1 Put the CAPS LOCK on.
2 At logon type:
SYSPROG [Return]
3 At prompt type the following commands:
T-SELECT 04 [Return]
T-ONLINE [Return]
T-ATT [Return]
FILE-SAVE [Return]
4 At prompts:
STATS REQUIRED? type N [Return]
LISTING ? type N [Return]
VERIFICATION ? On Monday to Thursdays type N [Return]
On FRIDAYS:
Type Y [RETURN]
After 40 minutes (approx.) type Y
at prompt.
5 The backup is completed when the system logs off and requests the user to log on.
This is about 1 hour after it is started.
The tape for the next day can then be changed.
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Information Backup
Appendix 8A: To run the daily checks on the

xxx xxxxx
Check backup mail messages, type:
>su [Return]
Password:
>mail [Return]
Output is as shown (& highlighted) in Appendix 8A(3).
There is a script file in usr/users/pireland called start_checks.txt.

To run it, at prompt, type:
nhs_supplies > start_checks.txt [Return]
This will provide the following output (this has been annotated to show where it matches the
check form):
EXAMPLE OUTPUT:
nhs_supplies > start_checks.txt

vdumpdates
---------------usr_domain#usr 0 Fri Aug 13 01:38:46 1999
xxxxx_domain#xxxxx 0 Fri Aug 13 01:51:18 1999
root_domain#root 0 Fri Aug 13 02:35:53 1999
indexes_domain#indexes 0 Fri Aug 13 02:08:49 1999
xxxx_domain#datafiles 0 Fri Aug 13 01:15:03 1999
xxxxxxx_domain#xxxxx2 0 Fri Aug 13 02:13:53 1999
xxxxxxxx#xxxxxxxx 0 Fri Aug 13 01:29:06 1999
bfd_domain#bfd 0 Fri Aug 13 02:55:30 1999
xxxx_domain#SUN2 0 Fri Aug 13 03:37:07 1999
Dbshut log (/u01/stockdata/BACKUPS/dbshut.log)

----------------------------------------------rw-r--r-- 1 xxxxx7 dba
500 Aug 13 01:11 /u01/stockdata/BACKUPS/dbg
No SQL*DBA or svrmgrl found in /u01/app/xxxxx/product/7.3.4
Database "ACCM" shut down.
Xxxxx Server Manager Release 2.3.4.0.0 - Production
Copyright (c) Xxxxx Corporation 1994, 1995. All rights reserved.
Xxxxx7 Server Release 7.3.4.3.0 with the 64-bit option - Production
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Information Backup
With the distributed option
PL/SQL Release 2.3.4.3.0 - Production
SVRMGR> Connected.
SVRMGR> Database closed.
Database dismounted.
XXXXX instance shut down.
SVRMGR>
Server Manager complete.
Database "stock" shut down.
Dbstart log (/u01/stockdata/BACKUPS/dbstart.log)
-----------rw-r--r-- 1 xxxxx7 dba

728 Aug 13 07:00 /u01/stockdata/BACKUPS/dbg
Can't find init file for Database "ACCM".
Database "ACCM" NOT started.
Xxxxx Server Manager Release 2.3.4.0.0 - Production
Copyright (c) Xxxxx Corporation 1994, 1995. All rights reserved.
Xxxxx7 Server Release 7.3.4.3.0 with the 64-bit option - Production
With the distributed option
PL/SQL Release 2.3.4.3.0 - Production
SVRMGR> Connected to an idle instance.
SVRMGR> XXXXX instance started.
Total System Global Area 188432192 bytes
Fixed Size
50832 bytes
Variable Size
57145520 bytes
Database Buffers
131072000 bytes
Redo Buffers
163840 bytes
Database mounted.
Database opened.
SVRMGR>
Server Manager complete.
Database "stock" warm started.
Xxxxx database alert
----------------------cd /bfd/app/xxxxx/product/7.3.4/rdbms/log
control_files
= /u01/oradata/stock/ctrl1stock.ctl, /u01/oradata/stl
compatible
= 7.3.2.3.0
log_buffer
= 163840
log_checkpoint_interval = 20481
db_files
= 99
<Name>
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checkpoint_process
= TRUE
rollback_segments
= r01, r02, r03, r04
sequence_cache_entries = 100
sequence_cache_hash_buckets= 89
max_enabled_roles
= 35
remote_login_passwordfile= NONE
mts_service
= stock
mts_servers
=0
mts_max_servers
=0
mts_max_dispatchers
=0
audit_trail
= NONE
sort_area_size
= 4194304
sort_area_retained_size = 4194304
sort_direct_writes
= TRUE
db_name
= stock
open_cursors
= 255
ifile
= /bfd/app/xxxxx/product/7.3.4/dbs/configstock.ora
optimizer_mode
= RULE
session_cached_cursors = 150
text_enable
= TRUE
utl_file_dir
= *, /tmp, /u01/home/xxxxx7/acceptance/tmp
shadow_core_dump
= PARTIAL
background_core_dump = PARTIAL
background_dump_dest = /bfd/app/xxxxx/product/7.3.4/rdbms/log
user_dump_dest
= /bfd/app/xxxxx/product/7.3.4/rdbms/log
core_dump_dest
= /bfd/app/xxxxx/product/7.3.4/dbs
PMON started
DBWR started
LGWR started
CKPT started
RECO started
Thu Aug 12 07:00:09 1999
alter database mount exclusive
Thu Aug 12 07:00:10 1999
Successful mount of redo thread 1.
Thu Aug 12 07:00:10 1999
Completed: alter database mount exclusive
Thu Aug 12 07:00:10 1999
alter database open
Beginning crash recovery of 1 threads
Recovery of Online Redo Log: Thread 1 Group 3 Seq 32411 <Site 1> mem 0
Mem# 0 errs 0: /u01/oradata/stock/log3stock.dbf
Thu Aug 12 07:00:39 1999
Crash recovery completed successfully
Thu Aug 12 07:00:40 1999
Thread 1 advanced to log sequence 32412
Current log# 4 seq# 32412 mem# 0: /u01/oradata/stock/log4stock.dbf

Thread 1 opened at log sequence 32412
Successful open of redo thread 1.
<Name>
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Thu Aug 12 07:00:45 1999
SMON: enabling cache recovery
Thu Aug 12 07:00:48 1999
Completed: alter database open
Thu Aug 12 07:00:48 1999
SMON: enabling tx recovery
Thu Aug 12 13:56:07 1999
Thu Aug 12 15:44:04 1999
Thu Aug 12 16:48:59 1999
Fri Aug 13 01:11:04 1999
Shutting down instance (normal)
License high water mark = 50
Fri Aug 13 01:11:08 1999
ALTER DATABASE CLOSE NORMAL
Fri Aug 13 01:11:14 1999
SMON: disabling tx recovery
SMON: disabling cache recovery
Fri Aug 13 01:11:31 1999
Thread 1 closed at log sequence 32415
Fri Aug 13 01:11:33 1999
Completed: ALTER DATABASE CLOSE NORMAL
Fri Aug 13 01:11:33 1999
ALTER DATABASE DISMOUNT
Completed: ALTER DATABASE DISMOUNT
Fri Aug 13 07:00:06 1999
Starting XXXXX instance (normal)
LICENSE_MAX_SESSION = 0
LICENSE_SESSIONS_WARNING = 0
LICENSE_MAX_USERS = 0
Starting up XXXXX RDBMS Version: 7.3.4.3.0.
System parameters with non-default values:
processes
= 200
event
= 10262 trace name context forever, level 2500
shared_pool_size
= 36000000
control_files
= /u01/oradata/stock/ctrl1stock.ctl, /u01/oradata/stl
compatible
= 7.3.2.3.0
log_buffer
= 163840
log_checkpoint_interval = 20481
db_files
= 99
checkpoint_process
= TRUE
rollback_segments
= r01, r02, r03, r04
sequence_cache_entries = 100
sequence_cache_hash_buckets= 89
<Name>
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max_enabled_roles
= 35
remote_login_passwordfile= NONE
mts_service
= stock
mts_servers
=0
mts_max_servers
=0
mts_max_dispatchers
=0
audit_trail
= NONE
sort_area_size
= 4194304
sort_area_retained_size = 4194304
sort_direct_writes
= TRUE
db_name
= stock
open_cursors
= 255
ifile
= /bfd/app/xxxxx/product/7.3.4/dbs/configstock.ora
optimizer_mode
= RULE
session_cached_cursors = 150
text_enable
= TRUE
utl_file_dir
= *, /tmp, /u01/home/xxxxx7/acceptance/tmp
shadow_core_dump
= PARTIAL
background_core_dump = PARTIAL
background_dump_dest = /bfd/app/xxxxx/product/7.3.4/rdbms/log
user_dump_dest
= /bfd/app/xxxxx/product/7.3.4/rdbms/log
core_dump_dest
= /bfd/app/xxxxx/product/7.3.4/dbs
PMON started
DBWR started
LGWR started
CKPT started
RECO started
Fri Aug 13 07:00:10 1999
alter database mount exclusive
Fri Aug 13 07:00:10 1999
Successful mount of redo thread 1.
Fri Aug 13 07:00:10 1999
Completed: alter database mount exclusive
Fri Aug 13 07:00:10 1999
alter database open
Fri Aug 13 07:00:19 1999
Thread 1 opened at log sequence 32415
Successful open of redo thread 1.
Fri Aug 13 07:00:19 1999
SMON: enabling cache recovery
Fri Aug 13 07:00:22 1999
Completed: alter database open
Fri Aug 13 07:00:22 1999
SMON: enabling tx recovery
Disk storage
--------------Filesystem
1024-blocks
root_domain#root
131072
Used Available Capacity Mounted on

60413
63736 49% /
<Name>
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/proc
0
0
0 100% /proc
usr_domain#usr
893952
802078
59520 94% /usr
xxxxxx_domain#tmp
2055240
29396
255600 11% /tmp
xxxxxx_domain#xxxxx
2055240 1771396
255600 88% /u01
indexes_domain#indexes
895048
675936
212976 77% /indexes
data_domain#datafiles
2055240 1367228
673464 67% /datafiles
xxxxxxxx#xxxxxxxx
2095016 1155863
925864 56% /datafilese
xxxxxxx_domain#xxxxxxx 1684824 1433752
245600 86% /xxxxx2
562048 73% /xxxxx3
154792 93% /xxxxx4
538296 74% /xxxxx6
xxxx_domain#xxxx
6000000 2012736 3974912 34% /SUNACCTS
bfd_domain#bfd
11782536 6458618 5287040 55% /bfd
Core/Null files
------------------LIVE FORMS - /bfd/production
----------------------------rw------- 1 jedwards users 3170304 Aug 12 13:08 core
-rw-r--r-- 1 rhodson system
0 Jul 28 16:29 null
LIVE REPORTS - /bfd/production/reports
-------------------------------------core not found
null not found
TEST FORMS - /bfd/test/forms
---------------------------core not found
null not found
TEST REPORTS - /bfd/test/reports
--------------------------------core not found
null not found
cd cd /bfd/app/xxxxx/product/7.3.4/dbs
------------------------------------core not found
null not found
core directories
---------------total 101
-rw-r----- 1 root dba

-rw-r----- 1 root dba
-rw-r--r-- 1 xxxxx7 dba
-rw-r--r-- 1 root dba
-rw-r--r-- 1 xxxxx7 dba
819 Mar 27 15:28 configaccm.ora
930 Mar 27 15:28 configstock.ora
7530 Nov 17 1997 init.ora
4669 Mar 27 15:30 initACCM.ora
5460 Mar 30 09:28 initstock.bk
<Name>
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-rw-r--r---w--w-----w--w----rw-r-----rw-r-----rw-r--r--
IT Operations
Information Backup
1 xxxxx7 dba
1 xxxxx7 dba
1 xxxxx7 dba
1 xxxxx7 dba
1 xxxxx7 dba
1 xxxxx7 dba
5504 Jul 29 12:52 initstock.ora
0 Mar 28 08:57 lkACCM
0 Mar 27 17:24 lkSTOCK
784 Mar 28 10:46 sgadefACCM.dbf
784 Aug 13 07:00 sgadefstock.dbf
73535 Nov 17 1997 sql.bsq
Trace files
--------------cd /bfd/app/xxxxx/product/7.3.4/rdbms/log
-rw-r----- 1 xxxxx7 dba

5319 Aug 12 06:58 ora_3890.trc
remember to do these commands under account su
as these cannot be run from the script
------------------------------------------------tail -40 /usr/var/adm/messages
/usr/users/pireland/dba: No such file or directory
nhs_supplies >
(To check whether d/b shutdown for copy [& re-started OK!] check that alert_stock.log
(above) has highlighted items present.)
To run unix messages (see last 5 lines above)
nhs_supplies > su
Password:
>tail -40 /usr/var/adm/messages [Return]
Enterprise Manager checks for tablespaces & performance
To check tablespaces & Performance Manager overview:
Logon to NT.
Start up Enterprise Manager. At password prompt type:
enterprise [TAB]
<password>[TAB]
stock[TAB]
For Tablespace Manager:
From Main Screen select Tools from menu bar.
Select Tablespace Manager from popup.
<Name>
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At password prompt type:

enterprise [TAB]
<password>[TAB]
stock[TAB]
At main tree select tablespaces & note % free space.
Leave tablespace manager.
For Performance Manager Overview:
Select Performance Manager from popup.
enterprise [TAB]
<password>[TAB]
stock[TAB]
Select Display Overview and note items on form.
Exit Performance Manager & Enterprise Manager.
Appendices
8A(1) Text of start_checks.txt the

daily checks routine
nhs_supplies > view start_checks.txt
"start_checks.txt" [Read only] 76 lines, 1823 characters
echo "vdumpdates"
echo "----------------"
cat /etc/vdumpdates
echo
echo "Dbshut log (/u01/stockdata/BACKUPS/dbshut.log)"
echo "----------------------------------------------"
ls -la /u01/stockdata/BACKUPS/dbshut.log
cat /u01/stockdata/BACKUPS/dbshut.log
echo
echo
echo "Dbstart log (/u01/stockdata/BACKUPS/dbstart.log)"
echo "-----------"
ls -la /u01/stockdata/BACKUPS/dbstart.log
cat /u01/stockdata/BACKUPS/dbstart.log
echo
<Name>
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echo
echo "xxxxxx database alert"
echo "-----------------------"
cd /bfd/app/xxxxxx/product/7.3.4/rdbms/log
echo "cd /bfd/app/xxxxx/product/7.3.4/rdbms/log"
tail -150 alert_stock.log
echo
echo "Disk storage"
echo "---------------"
df -kx
echo
echo "Core/Null files"
echo "-------------------"
echo
echo "LIVE FORMS - /bfd/production"
echo "----------------------------"
cd /bfd/production
ls -l core
ls -l null
echo
echo "LIVE REPORTS - /bfd/production/reports"
echo "--------------------------------------"
cd /bfd/production/reports
ls -l core
ls -l null
echo
echo "TEST FORMS - /bfd/test/forms"
echo "----------------------------"
cd /bfd/test/forms
ls -l core
ls -l null
echo
echo "TEST REPORTS - /bfd/test/reports"
echo "---------------------------------"
cd /bfd/test/reports
ls -l core
ls -l null
echo
echo "vdumpdates"
echo "----------------"
cat /etc/vdumpdates
echo
echo "----------------------------------------------"
echo
echo
echo "-----------"
<Name>
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echo
echo
echo "xxxxxx database alert"
echo "-----------------------"
cd /bfd/app/xxxxxx/product/7.3.4/rdbms/log
echo
echo "Disk storage"
:q!
nhs_supplies > tail -200 start_checks.txt
echo "vdumpdates"
echo "----------------"
cat /etc/vdumpdates
echo
echo "----------------------------------------------"
echo
echo
echo "-----------"
echo
echo
echo "Xxxxx database alert"
echo "-----------------------"
cd /bfd/app/xxxxx/product/7.3.4/rdbms/log
echo
echo "Disk storage"
echo "---------------"
df -k
echo
echo "Core/Null files"
echo "-------------------"
echo
echo "LIVE FORMS - /bfd/production"
echo "----------------------------"
cd /bfd/production
ls -l core
ls -l null
echo
echo "LIVE REPORTS - /bfd/production/reports"
echo "--------------------------------------"
<Name>
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cd /bfd/production/reports
ls -l core
ls -l null
echo
echo "TEST FORMS - /bfd/test/forms"
echo "----------------------------"
cd /bfd/test/forms
ls -l core
ls -l null
echo
echo "TEST REPORTS - /bfd/test/reports"
echo "---------------------------------"
cd /bfd/test/reports
ls -l core
ls -l null
echo
echo "cd cd /bfd/app/xxxxx/product/7.3.4/dbs"
echo "-------------------------------------"
cd /bfd/app/xxxxx/product/7.3.4/dbs
ls -l core
ls -l null
echo
echo "core directories"
echo "----------------"
ls -lR
echo
echo "Trace files"
echo "---------------"
cd /bfd/app/xxxxx/product/7.3.4/rdbms/log
ls -lrt *.trc
echo
echo
echo
echo "remember to do these commands under account su"
echo "as these cannot be run from the script"
echo "-------------------------------------------------"
echo "tail -40 /usr/var/adm/messages"
cd $HOME/dba
nhs_supplies >
8A(2) See also attached original list of checks for reference:
Everyday Tasks
Backup Procedure Checks
1 Logon as <user name>
<Name>
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2 At prompt type:
> su [R]
password
>mail [R]
to read messages.
Count tape rewind messages (there should be four).
Check that each file domain has reached 100% backup.)
Backup is OK if messages are of type:
vdump: Dumped etc
all the way down.
To quit mail:
at ? prompt
q[R]
# exit [R] (to leave superuser)
[Saturdays & Sundays there are 2 back-ups, one Saturday am & one Sunday am. To get to
mail about these press [RETURN] at ? prompt (in mail) to see previous messages. First
message is rm:/u01/stockdata/BACKUPS/dbshut.log: No such file or directory. (This is OK.)
3rd message (between 2 back_up mail messages is:
find:bad_status -- /tmp/croutVEFaaaqEa is OK too!]
> cat /etc/vdumpdates[R]

3 Check Xxxxx d/b alert (check more than once a day)
> cd $XXXXX_HOME/../7.3.2/rdbms/log [R]
(maps to /u01/app/xxxxx/product/7.3.2/rdbms/log)
> tail -150 alert_stock.log [R]
[On Mondays use:
> tail -650 alert_stock.log[R]
to get back to Friday start (the value -650 may need to be changed if
cant be reached).]
Look for error or alert messages (eg ORA-1652)
Check for abnormal messages which we can do anything about.
4 Disk Storage
<Name>
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Command: df -k
Under <user name> user type
> df -k
Lists unix filesystems on system & their sizes in megabyte blocks.
The two of interest are: /tmp (sorting data area etc) and /u01. u01 should be between 85% &
93% (if 100% then /tmp is likely to be 100% too - check too see if there are core dump files
and remove if any. Also check for null files and remove if large).
Core & null files are in:
>cd $ACCEPT (to /u01/home/xxxxx7/acceptance)
>ls -l core [R]
>ls -l null [R]
>cd $FORMS
>ls -l core[R]
>ls -l null [R]
>cd $REPORTS
>ls -l core[R]
>ls -l null [R]
>cd $XXXXX_HOME/../7.3.2/dbs
(to /u01/app/xxxxx/product/7.3.2/dbs)
>ls -l core [R]
>ls -l null [R]
[To remove core & null files (if found above):
>rm core[R]
or
>rm null[R]
].
> ls -lR[R]
(ie list core sub-directories too)
If core files are shown then:

>cd coreX (where X = no. of directories)
>rm <core file name>
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To remove core directories

>su [R] (to be superuser)
<password>
# rmdir core_* [R]
<Name>
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Check _trace files

These are in /u01/app/xxxxx/product/../7.3.2/rdbms/log
> cd $XXXXX_HOME/7.3.2/rdbms/log [R]
(maps to /u01/app/xxxxx/product/7.3.2/rdbms/log)
> ls -lrt *.trc (gives list of trace files)
(To remove trace files:
>su[R]
<password>
#rm *.trc[R]
#exit[R]
).
5 Check Unix System Messages file

>su [R]
<password>
# tail -40 /usr/var/adm/messages[R]
Check these a few times a day.
#exit[R].
6 To use Enterprise Manager
To check tablespaces & Performance Manager overview:
Logon to NT.
Start up Enterprise Manager. At password prompt type:
enterprise [TAB]
<password>[TAB]
stock[TAB]
For Tablespace Manager:
Select Tablespace Manager from popup.
<Name>
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enterprise [TAB]
<password>[TAB]
stock[TAB]
At main tree select tablespaces & note % free space.
Leave tablespace manager.
For Performance Manager Overview:
Select Performance Manager from popup.
enterprise [TAB]
<password>[TAB]
stock[TAB]
Select Display Overview and note items on form.
Exit Performance Manager & Enterprise Manager.
8A(3) Backup mail messages example
From root Sat Aug 14 03:44:42 1999
Received: by nhssadec1.supplies.nhs.uk id AA25902; Sat, 14 Aug 1999 03:44:41 +00
Date: Sat, 14 Aug 1999 03:44:41 +0100
From: system PRIVILEGED account <root>
Message-Id: <199908140244.AA25902@nhssadec1.supplies.nhs.uk>
Apparently-To: root
path : /datafiles
dev/fset : data_domain#datafiles
type : advfs
advfs id : 0x2ffbd2f0.00078180.2
vdump: Date of last level 0 dump: the start of the epoch
vdump: Dumping directories
vdump: Dumping 1399927296 bytes, 8 directories, 19 files
vdump: Dumping regular files
vdump: Status at Sat Aug 14 01:21:02 1999
vdump: Dumped 629190656 of 1399927296 bytes; 44.9% completed
vdump: Dumped 2 of 8 directories; 25.0% completed
vdump: Dumped 4 of 19 files; 21.1% completed
<Name>
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vdump: Dump completed at Sat Aug 14 01:27:42 1999
path : /datafiles/britcave
dev/fset : xxxxxxxxxxxxx#xxxxxxxxxxxxx
type : advfs
advfs id : 0x33d39f49.000e1a70.1
path : /usr
dev/fset : usr_domain#usr
type : advfs
advfs id : 0x2fa4f089.00085700.1
<Name>
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path : /u01
dev/fset : xxxxx_domain#xxxxx
type : advfs
advfs id : 0x2fb74077.000423e0.1
path : /indexes
dev/fset : indexes_domain#indexes
type : advfs
advfs id : 0x2ffa70d1.000215c0.1
path : /xxxxx2
dev/fset : xxxxx2_domain#xxxxx2
type : advfs
advfs id : 0x31d79440.00006ac0.1
<Name>
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path : /xxxxx3
type : advfs
advfs id : 0x33d39ba4.00033b50.1
path : /
dev/fset : root_domain#root
type : advfs
advfs id : 0x36fb8e4a.000e8cd0.1
path : /xxxxx4
type : advfs
<Name>
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advfs id : 0x351cff66.0000e4c0.1
path : /xxxxx6
type : advfs
advfs id : 0x348eb8c5.000d1360.1
path : /bfd
dev/fset : bfd_domain#bfd
type : advfs
advfs id : 0x36babf74.000a92e0.1
<Name>
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path : /xxxxxxxx
dev/fset : xxxx_domain#SUN2
type : advfs
advfs id : 0x36babf6b.000053e0.1
<Name>
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vdump: Rewinding and unloading tape
<Name>
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Appendix 8B: Daily Tasks Check List & Results

xxx xxxxx
Check back-up
mail message OK? Y/N
If N note details here & continue overleaf:
datafiles usr
U01
indexes xxxxx
Xxxxx
3
xxxxx4
vdumpdate
Check alert_log file OK? Y/N
If N note details here & continue overleaf
Check Disk Storage OK? Y/N

/
proc
usr
tmp
u01
indexes
datafiles
xxxxx 2
xxxxx 3
xxxxx 4
xxxxx 6
bfd
cdrom
sunaccts
datafilese
Core files
$ACCEPT
$FORMS
$REPORTS
$XXXXX_HOME/../7.3.2/dbs
<Name>
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xxxxx6
bfd
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Date:
Check trace files None? Y/N
Check Unix System Message File OK? Y/N

Routine Checks through day
Check
10.00
13.15
df -k
alert
unix
If not OK see notes overleaf
16.30
9.30
1.15
4.30
Acceptance
enterprisemanager
new_indexes
products
products_indexes
rbs
stock_data
stock_indexes
system
temp_users
tools
training
users
users logged on
active
Running
memory allocation
9.30
1.15
4.30
<Name>
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THIS PROCEDURE IS NO LONGER USED BUT MAY CONTAIN

USEFUL INFO. ESPECIALLY ON RESTORES ETC.
APPENDIX 9: BACKUP PROCEDURE

Daily Routine
Currently, the backups are looked after by the IT team at <Site 1> where the xxx
machine resides.
Four 120m DAT tapes are used for the backup. They are inserted into the tape
holder with tape 1 at the top and tape 4 at the bottom.
Each morning the tapes from the previous evenings backup are removed from the
xxx and placed in the safe.
Each evening the tapes for that evenings backup are placed in the xxx.
The tapes placed in the safe the previous day are removed from the safe and taken
off-site.
Sets of tapes are rotated as follows:

Monday, Tuesday, Wednesday, Thursday, Friday
These tapes are rotated on a weekly basis.
The tapes used on the last day of the month are taken off-site and kept for a month.
Their place in the weekly rotation is taken by the tapes kept from the end of the
previous month.
The time and date of the start of each filesystems backup is recorded in the file
/etc/vdumpdates.
<Name>
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The following is a copy of the backup routine. This routine is stored in

/u01/stockdata/BACKUPS/backup and is run by the roots crontab.
/sbin/rm /u01/stockdata/BACKUPS/backup.log
echo Start of Backup > /u01/stockdata/BACKUPS/backup.log
echo Initialising Tape Deck >> /u01/stockdata/BACKUPS/backup.log
/usr/bin/mcutil -I
/usr/bin/mcutil -e >> /u01/stockdata/BACKUPS/backup.log
echo Putting Tape 1 into Drive >> /u01/stockdata/BACKUPS/backup.log
/usr/bin/mcutil -m s:0 d:0
echo Starting vdump >> /u01/stockdata/BACKUPS/backup.log
/sbin/vdump -0 -N -u -f /dev/rmt0h /datafiles >> /u01/stockdata/BACKUPS/backup.log
/sbin/vdump -0 -u -f /dev/rmt0h /usr >> /u01/stockdata/BACKUPS/backup.log
/sbin/vdump -0 -u -f /dev/rmt0h /u01 >> /u01/stockdata/BACKUPS/backup.log
/sbin/vdump -0 -N -u -f /dev/rmt0h /indexes >> /u01/stockdata/BACKUPS/backup.log
/sbin/vdump -0 -N -u -f /dev/rmt0h /xxxxx2 >> /u01/stockdata/BACKUPS/backup.log
/sbin/vdump -0 -u -f /dev/rmt0h / >> /u01/stockdata/BACKUPS/backup.log
/sbin/vdump/-0 -N -u -f /dev/rmt0h /xxxxx4 >> /u01/stockdata/BACKUPS/backup.log
/sbin/vdump/-0 -u -f /dev/rmt0h /xxxxx6 >> /u01/stockdata/BACKUPS/backup.log
echo Removing Tape from drive >> /u01/stockdata/BACKUPS/backup.log
/usr/bin/mcutil -I
<Name>
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Information Backup
NB: The N on some of the lines starting with /sbin/vdump tells the vdump program not to
rewind the mounted tape after backing up the directories. Lines without the N will rewind the
tape and move onto the next tape. Therefore, if we look at the archive part of the backup
crontab, it becomes clearer when the vdump program changes tapes.
Tape 1
/sbin/vdump -0 -N -u -f /dev/rmt0h /datafiles >> /u01/stockdata/BACKUPS/backup.log
/sbin/vdump -0 -u -f /dev/rmt0h /usr >> /u01/stockdata/BACKUPS/backup.log
Tape 2
/sbin/vdump -0 -u -f /dev/rmt0h /u01 >> /u01/stockdata/BACKUPS/backup.log
Tape 3
/sbin/vdump -0 -N -u -f /dev/rmt0h /indexes >> /u01/stockdata/BACKUPS/backup.log
/sbin/vdump -0 -u -f /dev/rmt0h / >> /u01/stockdata/BACKUPS/backup.log
Tape 4
/sbin/vdump/-0 -N -u -f /dev/rmt0h /xxxxx4 >> /u01/stockdata/BACKUPS/backup.log
/sbin/vdump/-0 -u -f /dev/rmt0h /xxxxx6 >> /u01/stockdata/BACKUPS/backup.log
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Tape 1:
Tape 2:
Tape 3:
Tape 4:
/datafiles and /usr
/u01
/indexes, /xxxxx2, /xxxxx3 and /
/xxxxx4 and /xxxxx6
To restore data from tapes with multiple filesets:

vrestore -t -f /dev/nrmt0h
will list all files in first fileset BUT will not rewind afterwards, thus a further:
vrestore -t -f /dev/nrmt0h
will list all files in second fileset etc.
----------------------------------------------------------------------------------------------------Notes.
If a tape or the last tape becomes full, there are two things which can be done
1. Delete any old or unused data from the relevant directories and disks. Also, make
sure that there are no large xxxxx core dumps which take up considerable space
themselves.
2. The crontab behind the backup procedure sends mail messages to the superuser
account. By looking at the unix mail for superuser and by looking at the free disk
space on the drives (df -k), you may be able to move different directory backups onto
another tape or arrange them in another combination depending on how much space
is left on each tape and the size of the disks. If doing this, it is advisable to put all the
xxxxx datafile backup on the first set of tapes so as to avoid a backup of xxxxx
datafiles taking place whilst the database is coming back up between 6.45 and
7.00am.
<Name>
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Appendix 10: Syncronise procedure
The Syncroniser
using syncronise to back-up and recover
your lap-top files
What is the Syncroniser?

The Syncroniser is a piece of software that allows files on your lap-top (or desk-top) pcs hard-disk
to be copied to or syncronised with Cxxxx and vice versa so that your files can be backed-up on Cxxxx
or retrieved from Cxxxx.
Some definitions
1 You can use the Syncroniser on your lap-top pc or your desk-top pc - for clarity these instructions will
refer only to your lap-top pc just substitute desk-top pc for lap-top pc if you want to use these
instructions on your desk-top pc.
2 You may know that the area where you store a collection of files in Cxxxx and on your lap-top/desktop pc by the Windows name of folder; other computer systems call this area a directory. In these
instructions and in the Syncroniser software a folder and a directory are the same thing and are used
inter-changeably.
3 The files and/or directories that you are copying (or syncronising) FROM will be called the source
files or directories.
4 The files and/or directories that you are copying (or syncronising) TO will be called the target files or
directories.
Whats the difference between Copying and Syncronising?

Copying a source directory to Cxxxx from your lap-top pc (or the other way round) will copy ALL files
in that directory to the target directory on Cxxxx. Similarly ALL files in a source directory on Cxxxx will
be copied to the target directory on your lap-top pc.
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Syncronising a source directory on your lap-top pc with a target directory on Cxxxx (or the other way
round) will make the contents of the target directory EXACTLY the same as the source directory
contents. That is, it will update the target directories files with the same versions as those in the source
directory, add files that are in the source directory but not in the target directory and DELETE files that
are in the target directory but not in the source directory. Therefore the Syncroniser should be used
with some caution as you may up-date files that you did not mean to OR YOU MAY LOSE FILES you
did not want to!
How to use the Syncroniser

Initial set-up
The first time you use the Syncroniser there will probably be a lot of work for Cxxxx and your lap-top to
do. To save you time and to save money on phone bills it is recommended that you do the initial
syncronisation of your files via a network link in <Site 1>, or <Site 2>. Subsequent syncronising
sessions should be quicker since Cxxxx and your lap-top pc will have done most of the hard-work in
the initial set-up session, thus you can use the Syncroniser by normal dial-up link to Cxxxx as it
SHOULDNT take too long.
Starting Syncroniser
From the Cxxxx desk-top click on the following route:
Start > Programs > Accessories > Syncronise. (See Figure 1.)
Figure 1.
The Syncroniser window looks like this:
Figure 2.
Exiting Syncroniser
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Click
IT Operations
Information Backup
or
(top Right Hand corner of Syncroniser window).
Setting up the Syncroniser so that it works with the directories you want
(this is the start of either the Copying or Syncronising procedure [see below] and must be done each
time before Copying or Syncronising files or directories).
1 Start Syncroniser as above.
2 From the Syncroniser window click on the following route:
Options > Drives (see Figure 3)
Figure 3.
and you will presented with the Drive Options window (Figure 4).
Figure 4.
3 In the Drive Options window enter, as follows, the specifications for the Cxxxx & lap-top drives that
you are going to work with:
a) IN THE TOP BOX: the directory and path, on the lap-top pc that you want to copy to or
from the drives to choose from are C: , D: or E: .
The format for the drive & directory path is:
<drive>:\<path>\<directory to back-up or recover>
An example:
<Name>
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C:\Documents and Settings\Administrator\Start Menu\Programs\Startup

where:
C = <drive>;
Documents and Settings\Administrator\Start Menu\Programs\
= <path> and
Startup = <directory to back-up>
b) IN THE BOTTOM BOX: the directory and path on Cxxxx that you want to copy from or to
the drives to choose from are U: , G: or S: . See paragraph 3a above for an example of
what a drive, path & directory entry for this box should look like.
button sets the both drive paths back to C:\syncron (lap-top) and
c) T
he
U:\syncron (Cxxxx) which can be used as designated areas on them for running the
Syncroniser.
If the target directory (on either the lap-top or Cxxxx) does not exist then the
Syncroniser will create the directory for you before placing files in it.
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d) Now perform the Copy or Syncronise operation that you wish see relevant section, below,
on how to perform these procedures.
Copying
1 Set up the drives that you wish to work with (see above section).
2 From the Syncronise window click on the

Figure 5).
by the top box to see the list of operations (see
Figure 5.
3 Choose from Copy from PC/Laptop to CXXXX (copies files which have changed or which are
new from lap-top to CXXXX; no files are deleted) or Copy from CXXXX to PC/Laptop (copies
files which are new from CXXXX to your lap-top; no files are deleted).
4 Click the
button.
5 The copys progress is displayed in the box at the bottom of the window.
6 At the end of the copy the following message will appear:
Figure 7.
<Name>
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7 Click OK to return to the front screen to perform further Syncroniser procedures or to exit.
Syncronising
1 Set up the drives that you wish to work with (see above section).
2 From the Syncronise window click on the
Figure 5).
by the top box to see the list of operations (see
Figure 8.
3 Choose from Syncronise using the PC/laptop as master (makes sure that the newest version of
existing files are maintained on both systems. Copies new files from your laptop to CXXXX and
prompts for the deletion of files which only exist on CXXXX.) or Syncronise using CXXXX as the
master (makes sure that the newest version of existing files are maintained on both systems. Copies
new files from CXXXX to your laptop and prompts for the deletion of files which only exist on your
laptop.).
4 Click the
button.
5 The syncronisations progress is displayed in the box at the bottom of the window.
6 At the end of the syncronisation the following message will appear (as well as a summary of files
syncronised):
<Name>
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Information Backup
Figure 9.
7 Click OK to return to the front screen to perform further Syncroniser procedures or to exit.
and remember - you are not alone! Getting help.

If you have any queries or problems with using the Syncroniser contact the IT Helpdesk on
(xxxxxxxxxx) xxxx xxxx or (xx) xxxx xxx xxxx.
<Name>
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Document No.

1. Approval and Authorisation

Technical Support Officer

First draft for comments

Amendments to tape back up record sheet

Exemplar_Information Backup V1.1.rtf

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Approval and Authorisation..................................................................................1-1

Change History ......................................................................................................1-1

Data Backup Statement.........................................................................................1-3

Appendix 1 - Machines that are backed up each week-day evening 2-1

Exemplar_Information Backup V1.1.rtf

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6. Data Backup Statement

7. Information Back-up Process

Exemplar_Information Backup V1.1.rtf

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Tape Change Procedure

Exemplar_Information Backup V1.1.rtf

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7.5 Back-up Procedure

the servers cron.

Exemplar_Information Backup V1.1.rtf

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7.6 Back-up checking and verification

made when a users files are restored to the systems.

within Appendix 9 should be verified before use.)

Exemplar_Information Backup V1.1.rtf

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Appendix 1: Machines that are backed up

Exemplar_Information Backup V1.1.rtf

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Appendix 2: Ground rules for working in the

Exemplar_Information Backup V1.1.rtf

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Appendix 3: Computer Room Keys and

Document 1 - Procedure for entering the Computer Room

Exemplar_Information Backup V1.1.rtf

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Should an emergency occur while staff are in the Computer Room

Exemplar_Information Backup V1.1.rtf

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RE-SETTING FIRE SUPPRESSION SYSTEM

BASEMENT OPERATIONS ROOM

Insert key into left hand key switch.

Turn key anti-clockwise to ENABLE CONTROL.

Press silence alarm.

Enter the Facilities Store Room and Operations Room.

Leave area and secure door

Turn key clockwise to NORMAL and remove key.

Exemplar_Information Backup V1.1.rtf

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1 Insert key & turn to Enable control

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Appendix 4: Loading and unloading tapes for

1 Press the Tape unload button.

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