Terms and Conditions (Tours Within India, Nepal and Bhutan) : Brochure / Leaflet Accuracy

Terms and Conditions (Tours within India, Nepal and Bhutan)
Dear Guest,
Southern Travels Private Limited (STPL) makes every effort to provide you with the best of the services, making your tour more pleasant and most
memorable one. We strive and Endeavour to provide safe and secured tour without any misunderstanding between the tour escort, company and
you.
Please read and understand the booking conditions for your holiday tour packages before you book any of the tours. The terms and conditions given
below, on our website, the tour registration form and any other printed material together with FAQ (frequently asked questions) forms the basis of
our contract with you.
Brochure / Leaflet accuracy :

Our "brochure" along with tour tariff is published in the current year. The information given in the brochure is as accurate as we can make it. All
previous brochures, letters, Press Advertisement or any other modes of circulation stands cancelled. Errors and omissions may creep in. The maps
used in the brochure are for reference only and are not to scale. We reserve every right to change any brochure information before or after the tour
is booked due to any events beyond our control. The tour itinerary, price, departure date, and hotels are subject to change. If we are aware of the
changes sufficiently beforehand we will inform you in advance. Otherwise, our tour escorts or local representative will inform you about the change
during the tour.
Definition:
"Passenger / You / Guest / Customers / Clients, mean the person in whose name and on whose behalf booking and / or whole name is on
the booking form is made.
Company / We / Us / Southern Travels Pvt. Ltd. / STPL. mean Southern Travels Pvt. Ltd.
Brochure means this brochure published in the current year.
Independent Contractor means "any hotelier / hotel owner / Vehicle owner/ Owner of any Airlines or any other person or organization
that has been selected by the company to render services to the passenger.
Standard Package means A.C. Transportation, A.C. Accommodation (in a decent budget hotels and Deluxe Package means A.C.
Transportation, A.C. Accommodation (except Hill Stations) in Hotel room equivalent to 3 Star facilities.
Note:
We are basically travel, tour and holiday organizers only. We do not control or operate any airlines or any other mode of transport like railways,
motor, buses, coaches, etc. We also do not own or control any hotel (except Hotel Southern at New Delhi which is an associate of our's), transport or
any other facility mentioned in the brochure. We take utmost care in selecting Restaurants / Hotels / Coaches / Vans / Boat Houses / Motels or Places
of Stay for making your holidaying a comfortable one. We only select the Hotels/Motels or Places of Stay and do not have any control over them.
Thus, we are not responsible for injury or personal harm, death or damage to personal property which may be caused by the act or default of the
management or employees of any independent contractor, hotelier, airlines, coach owner/ operator, arising outside our normal selection and
inspection process. It is imperative that all passengers travelling through STPL or any tours organized by STPL. Abide, comply and strictly observe all
the terms and conditions laid down herewith. While booking online/offline for any of our fixed/customized tour(Domestic/International), we take this
as your consent automatically to allow us send promotions through sms/email.
Meals :
There are preset menus for the meals provided on the tours. Packaged meals are served at some of the places. The types of meals are mostly South
Indian vegetarian food. No complaints/ claims for refund in respect of the meals will be entertained and the company reserves the right to change the
menu and arrangements of the meal without assigning any reasons therefore. In some places food & water will be provided en-route at the available
restaurants. We do not have any control on those arrangements.
Hotels :
STPL has taken utmost care in selecting hotels which are comfortable. Most of the hotel rooms have private bath or shower and may be located in the
centre or away from the city, but out of our vast experience, to provide good hotels at reasonable tariffs to your utmost comfort, engaging hotels
away from city center becomes unavoidable. Air-conditioning, central heating, any other facility are at the hoteliers discretion, depending upon
factors such as weather conditions, local circumstances. Triple sharing rooms are not larger than twin sharing rooms and third bed is (often a roll
-away - mattress) put in Double bedded room. The passengers will have to abide by the check in and checkout times of the hotels. Usually, the check
in time in many of the hotels is 12 Noon and check out time is 10 AM. Early arrivals and late departure should be adjusted by the guests themselves as
per the respective check in and checkout time. If you reach before 12 Noon only fresh up arrangements are made while rooms are allotted from 12
Noon. We will not be responsible or liable in case of loss of baggage or personal effects from the hotels. Safe Deposit Lockers are available in most
hotels. You are advised to keep your valuables in the safe deposit lockers, at the time of check in and not in your hotel room. Any damage caused to
the hotel during your stay shall be payable by you and the company will not be liable for the same.
Accommodation for Child up to 11 years of age :

A child below 12 years of age who is booked on the tour by paying the special rate without a bed will not be provided with a bed in the hotel while on
the tour under any circumstances. In case the tour participant makes any changes in the rooming arrangement while on the tour, the company shall
not make any refunds or pay any compensation to them. In case the tour participant decides to make any changes in the rooming while on the tour
subject to availability, then he/she shall be bound to pay additional amount charged by the concerned Hotel directly to the Hotel.
Coach / Sitting :
There is a strict ''NO SMOKING", "NO ALCOHOL" & "NO EATING" policy in the travel mode. Carrying of high value items in the bus will be at your
own risk. We advise you not to leave them behind when you leave the coach. Company will not be responsible or liable in case of loss/ theft / damage
of such items from the coach. Any damage caused by you to the coach during the travel shall be paid by you and the company will not be liable for the
same.
We use air-conditioned or non air-conditioned 9 / 12 / 25 / 27 / 35 / 43 / 45 seated vehicles, Jeeps, Vans or Taxis depending upon the requirements of
the tourists.
Health :
It is presumed that the tourists who have booked the tour have gone through the itinerary & is well aware about the same. It is presumed that the
tourist is medically fit to undertake the said tour. The person who is medically fit to undertake the said tours shall join the said tour. The persons who
are and/ or who have suffered from any ailments for which they have taken medical treatment have gone into check up hospitalization, shall not join
the said tour. Many a times a tour manager is unable to pay any attention and / or to provide medical treatment for any tourist who requires medical
attention. The tourist(s) will have to make their own arrangement on the tour for medical assistance. The tour manager may not be in a position to
help the tourist. The tour leader have to proceed as per itinerary because of other members of the group may require his attention to follow the tour
itinerary. The company shall not be responsible for any lack of attention on the tour.
Photographs or Video clips :

Company reserves the right to use photographs or video clips of the tourist taken on tour & / or given by tourist, for promotion of the company's
business without obtaining prior permission of the concerned tourist.
Itinerary changes :
We may operate more than one coach on a specified date of the tour depending upon the demand for more bookings of the tour by the tourists.
Sometimes we may change the direction, or slightly modify the itinerary. We will advise you of these amendments prior to the commencement of the
tour or otherwise during the tour. In the event of passenger / joining passenger misses out on any part of the sightseeing tour, or any such tour, due to
delay on his part, he will not be entitled to claim refund for the same.
Tour Price :
The price quoted in our brochure or proposal by mail / e-mail and any other mode of communication has been calculated as per the rates prevailing at
the time of printing this brochure and also as per the prevailing Inter-state taxes / Fuel Charges, etc. The company reserves the right to amend / alter
the prices published in the brochure or quoted by any other means, in case of suppliers rate fluctuation, increase in fuel cost, increase in state taxes,
or increase in any other item relevant to the tour before the date of departure. Any such increase in rate must be paid for by the tourist in full before
the departure of the coach/bus/vehicle, etc.
Tour inclusions and Exclusions :

Cancellations :
All services such as hotel accommodation & transportation are pre blocked well in advance. We are liable to pay penalties to all our suppliers /
vendors /independent Contractors if these services are released within a mentioned time frame.
If a passenger has to cancel the tour due to any reasons, then he or she would have to make an application in writing to that effect, along with the
original receipt issued by the company. Such cancellations will attract cancellation charges as given below.
CANCELLATION RULES - Cancellation is charged on full fare

For Fixed Departure Package Tours (seat in coach basis)
Tour Codes:
CT-V/CT/AD/AM-V/HR/JA-V/JAPA-V/MUH-AC and Tours of Southern, Western, Eastern
Before 48 hours of the departure of the bus - 10%
Within 4 hours of the departure of the bus - NO REFUND
Tour Codes

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Terms and Conditions (Tours Within India, Nepal and Bhutan) : Brochure / Leaflet Accuracy

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Terms and Conditions (Tours within India, Nepal and Bhutan)

Brochure / Leaflet accuracy :

Brochure means this brochure published in the current year.

Accommodation for Child up to 11 years of age :

Photographs or Video clips :

Tour inclusions and Exclusions :

CANCELLATION RULES - Cancellation is charged on full fare

Before 48 hours of the departure of the bus - 10%

Before 24 hours of the departure of the bus - 50%

Before 4 hours of the departure of the bus - 90%

Within 4 hours of the departure of the bus - NO REFUND

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